IT Business Solutions Specialist

IT Business Solutions Specialist
Salary: €34,000 to €36,000

About Our Client
Our Client is a long-standing enterprise that has been an integral part of the local industry, representing major international brands. Committed to driving positive change, the Company contributes significantly to Malta's economy. Upholding rigorous quality and environmental standards, the Client strives to be a force for good in society, promoting sustainability initiatives and actively reducing its environmental footprint. With a dedication to consumer happiness, innovation, and responsible business practices, the Client continues to make an impact in its sector.

Role Overview
As an IT Business Solutions Specialist, you will play a key role in bridging the gap between IT and business needs. You will be responsible for identifying business challenges, developing and implementing IT solutions, and driving positive change across the organization. This role offers an exciting opportunity to contribute to the success of a well-established business in a dynamic and forward-thinking environment.

Key Responsibilities

• Hands-on Support: Assist with data collection and analysis to identify business challenges and opportunities for improvement. Support the development and implementation of IT solutions, including software selection, configuration, and testing.
• Technical Support: Provide ongoing support to internal users, assisting with troubleshooting issues and ensuring smooth operations across departments. Conduct user training and produce documentation for new systems and processes.
• Change Management: Support the development and implementation of change management plans for IT solutions. Engage with stakeholders to ensure the adoption of new technologies and processes while assisting with training and user support activities.
• Budgeting and KPIs: Contribute to the development and monitoring of IT project budgets. Track key performance indicators (KPIs) for IT solutions, reporting progress and conducting cost-benefit analysis for proposed solutions.
• Assist the Business Technology Manager: Manage assigned projects and tasks with minimal supervision. Conduct research, prepare reports, and present findings on relevant IT topics. Stay informed about the latest IT trends and technologies to help improve the company's IT strategy.

Qualifications, Skills, and Attributes

• Education: Diploma in IT, Computer Studies, or an equivalent qualification.
• Experience: Experience in project management and providing support within a multi-site organisation environment. Experience working with external stakeholders is a plus.
• Language Skills: Excellent command of English is required for effective communication.
• Communication Skills: Strong verbal and written communication skills, with the ability to interact effectively with various teams and stakeholders.
• Interpersonal Skills: Ability to foster a collaborative environment and work well with a diverse team.
• Technical Skills: Familiarity with Microsoft platforms and products, including Word, Excel, and PowerPoint. Prior experience with ERP systems or similar business solutions is an advantage.
• Organisation: Excellent organisational skills, able to manage multiple tasks independently and meet deadlines.
• Self-Motivated: Proactive and driven, with the ability to work autonomously and maintain focus on goals.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to identify and address IT challenges in a timely manner.

What's on Offer

• Compensation: A competitive salary package with additional benefits, recognising your expertise and contributions.
• Other Benefits: Access to training and development initiatives to enhance your skills and knowledge, along with a supportive and collaborative team environment.
• Career Development: Opportunities for professional growth and advancement within a dynamic and expanding company.

What Heroix Offers

• Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
• CV Review: Receive candid & constructive feedback to enhance your CV.
• Interview Planning: Get personalised prep sessions prior to your interviews.
• Cultural Fit Assessment: Understand the company culture to ensure it's the right environment for you.
• Long Term: Gain insights into the role and company for a long-term, stable career move.
• Exclusive Opportunities: Access a broader range of job opportunities.
• Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
• Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
• Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
• Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
• Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
• Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.

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