Are you interested in joining one of Malta's most established companies?  

Foster Clark Products Ltd is a Maltese based manufacturing Company producing quality powdered beverages, dessert mixes, baking mixes, baking aids, preserves, cereals & condiments, all from its four high tech production facilities in San Gwann. More than 90% of our products are exported to our distributors across Europe, Middle East, Asia and Africa, reaching a total of 73 countries through our four brands; Foster Clark’s, Tiara, Bevi Mix and Calypso. For the past 55 years, Foster Clark Products Limited has established itself as a market leader in the food and beverage industry. The company looks ahead to continued growth which, for the past years, has been achieved through leadership, innovation, strategic investment and by becoming a global brand of choice.

Our team is always looking to promote its own people and attract new talent through prospective employees who are passionate about what they do. Currently, there are around 300 of us coming from various parts of the world, working across 13 different departments. Our employees benefit from an attractive remuneration package, additional allowances, one free meal each day, a subsidised private health insurance cover and great opportunities for a hands-on work experience, personal and professional development, networking and solid career progression.


201-500

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The role reports to the Head of Quality and is responsible for ensuring that manufactured products meet set standards of quality, reliability, and performance following both national and international standards. The role also involves the continuous monitoring of site performance and site audit readiness through continuous walkthroughs, non-conformance investigations and proper system setups.
Key Accountabilities
<ul>
<li>Ensuring that all products meet quality standards by testing them to identify defects or measuring them to ensure that they meet legal requirements. Maintain proper records of quality test, procedures, and standards.</li>
<li>Monitoring equipment performance to ensure that they continue to function correctly.</li>
<li>Recommending changes in process/methods or materials to improve product quality or yield.</li>
<li>Reviewing records of incoming raw materials to ensure that they meet specifications for use in production.</li>
<li>Recording data about production processes and specification for use in developing and improving quality control standards for future production runs.</li>
<li>Lead and create material risk assessments and process improvement plans.</li>
<li>Monitor product development and processes to identify deviations from quality policies.</li>
<li>Prepare and present reports to update upper management on quality activities.</li>
<li>Approve compliant products and reject defective ones</li>
</ul>

People Management
<ul>
<li>Supervise and lead technical staff to ensure they perform their duties in line with established quality procedures.</li>
<li>Ensure adequate training and development of personnel within the quality control structure to meet quality and food safety standards.</li>
<li>Enforce standards for health and safety during work operations</li>
</ul>
&nbsp;
Ideal Candidate Profile
Education
<ul>
<li>MQF 6 in Food Science/Food technology, or related field (Microbiology, Chemistry, Biochemistry); Master&rsquo;s degree, MQF 7, of advantage.</li>
</ul>
Experience
<ul>
<li>Minimum of 6 years of quality assurance/quality control experience within food manufacturing operations, of which 2 + years in leadership role.</li>
</ul>
&nbsp;
Technical Skills
<ul>
<li>Performance Management</li>
<li>Recruitment</li>
<li>Regulatory</li>
<li>Training &amp; Development</li>
<li>Supervisory Skills</li>
<li>Knowledge of and experience with ISO 9001, GFSI Quality Systems</li>
<li>Business Process Re-engineering</li>
<li>Root Cause Analysis (e.g., FMEA, SWOT, Ishikawa, Fish Bone)</li>
<li>Technical / Food Processing automation</li>
<li>Statistical Data evaluation</li>
<li>Quality Management Systems</li>
<li>Auditing (internal, external)</li>
<li>ERP system knowledge</li>
<li>Data Analysis &amp; Report Writing</li>
<li>Physical / chemical Analysis &amp; IPC control</li>
</ul>
&nbsp;
Competencies
<ul>
<li>Engaging Diversity</li>
<li>Motivation /Modelling (Leading by Example)</li>
<li>Developing People</li>
<li>Monitoring &amp; Measuring</li>
<li>Programme and Project Management*</li>
<li>Influencing and Impact, including Conflict Management</li>
<li>Assertiveness</li>
<li>Strategic Thinking &amp; Change Management</li>
<li>Relationship Building</li>
<li>Customer Service Orientation</li>
<li>Judgement &amp; Decision Making</li>
<li>Presentation and Facilitation</li>
<li>Analytical Thinking &amp; Problem Solving</li>
<li>Attention to Detail</li>
<li>Drive for Results</li>
<li>Quality &amp; Rule Orientation</li>
<li>Teamwork</li>
</ul>

Foster Clark Products Ltd


The role reports to the Head of Quality and is responsible for ensuring that manufactured products meet set standards of quality, reliability, and performance following both national and international standards. The role also involves the continuous monitoring of site performance and site audit readiness through continuous walkthroughs, non-conformance investigations and proper system setups.

Key Accountabilities


 - Ensuring that all products meet quality standards by testing them to identify defects or measuring them to ensure that they meet legal requirements. Maintain proper records of quality test, procedures, and standards.

 - Monitoring equipment performance to ensure that they continue to function correctly.

 - Recommending changes in process/methods or materials to improve product quality or yield.

 - Reviewing records of incoming raw materials to ensure that they meet specifications for use in production.

 - Recording data about production processes and specification for use in developing and improving quality control standards for future production runs.

 - Lead and create material risk assessments and process improvement plans.

 - Monitor product development and processes to identify deviations from quality policies.

 - Prepare and present reports to update upper management on quality activities.

 - Approve compliant products and reject defective ones




People Management


 - Supervise and lead technical staff to ensure they perform their duties in line with established quality procedures.

 - Ensure adequate training and development of personnel within the quality control structure to meet quality and food safety standards.

 - Enforce standards for health and safety during work operations





Ideal Candidate Profile

Education


 - MQF 6 in Food Science/Food technology, or related field (Microbiology, Chemistry, Biochemistry); Master’s degree, MQF 7, of advantage.


Experience


 - Minimum of 6 years of quality assurance/quality control experience within food manufacturing operations, of which 2 + years in leadership role.





Technical Skills


 - Performance Management

 - Recruitment

 - Regulatory

 - Training &amp; Development

 - Supervisory Skills

 - Knowledge of and experience with ISO 9001, GFSI Quality Systems

 - Business Process Re-engineering

 - Root Cause Analysis (e.g., FMEA, SWOT, Ishikawa, Fish Bone)

 - Technical / Food Processing automation

 - Statistical Data evaluation

 - Quality Management Systems

 - Auditing (internal, external)

 - ERP system knowledge

 - Data Analysis &amp; Report Writing

 - Physical / chemical Analysis &amp; IPC control





Competencies


 - Engaging Diversity

 - Motivation /Modelling (Leading by Example)

 - Developing People

 - Monitoring &amp; Measuring

 - Programme and Project Management*

 - Influencing and Impact, including Conflict Management

 - Assertiveness

 - Strategic Thinking &amp; Change Management

 - Relationship Building

 - Customer Service Orientation

 - Judgement &amp; Decision Making

 - Presentation and Facilitation

 - Analytical Thinking &amp; Problem Solving

 - Attention to Detail

 - Drive for Results

 - Quality &amp; Rule Orientation

 - Teamwork


Active

Quality Control Specialist

The Commercial Financial Associate (P2P) is expected to master the procurement of high value Raw material and the associated production process. By owning the costing of Raw materials and the associated payables process the role is expected to ensure tight control over material purchases and how this material is used for production.
Key Accountabilities
Product costing and cost planning
<ul>
<li>Responsible for the costing of Landed cost raw and pack material and to ensure that such standard costing is relevant throughout the year.</li>
<li>Control COGS - Raw materials used for production: Master the procurement and production process to secure tight financial control over operations in terms of material usage and associate wastage.</li>
<li>Perform Analysis &amp; Optimisation of shipping capacity vs volume with a view to optimise cost.&nbsp;</li>
</ul>
Process Accounts Payable
<ul>
<li>Own the Accounts Payable process and ensure updating of standing data.</li>
<li>Ensure that a 3-way match process is adhered to for all purchases.</li>
<li>Account for purchase invoicing and ensure that suppliers accounts are up to date in both standing data and transactional terms. Reconcile suppliers accounts on regular basis, as a minimum before payment.</li>
<li>Follow up on accrued and prepaid purchases and update the ledgers.</li>
<li>Ensure that payments approvals are aligned with the approved and published Approval and Limits policy</li>
<li>Process payments, financial accruals and reversals. Verify payment files with the relevant supporting documentation (Purchase Orders etc). Audit invoices and key data in the Accounts Payable System.</li>
<li>Resolve issues related to Purchase Orders and Delivery note.</li>
<li>Promote thorough understanding of Procurement cost structures/drivers and create visibility and coherent common cost transparency within the business.</li>
<li>Maintain organised documents for payables function, and adjust accounting records as relevant</li>
<li>Ensure Strict Adherence &amp; Execution of all internal controls &amp; policies within the P2P process.</li>
</ul>
Process Expense Reimbursements
<ul>
<li>Execute expense reimbursements and advances in line with reimbursement policies and approval limits, including Travel related reimbursements.</li>
<li>Conduct Travel and Expense reporting and preliminary analysis</li>
</ul>
Manage corporate credit cards
<ul>
<li>Process corporate credit card requests and order corporate credit cards as necessary</li>
<li>Manage corporate credit card accounts</li>
<li>Approve / change credit limits on company cards in line with established company policy</li>
<li>Cancel or deactivate existing cards to disable future transactions when necessary</li>
</ul>
Monitor and perform IPR
<ul>
<li>Prepare IPR (Inward Processing Regime &ndash; Customs) applications and declarations</li>
<li>Review and analyse IPR transactions for optimisation and cost improvement opportunities</li>
</ul>
Payroll Backup
<ul>
<li>Act as a backup to the Finance &amp; Control Specialist to perform payroll operations when necessary.</li>
<li>When applicable, manage workflow to ensure all payroll transactions are processed accurately and in a timely manner.</li>
<li>When applicable, conduct vetting of payment proposals (vouchers).</li>
</ul>
Ideal Candidate Profile
Education
<ul>
<li>Degree in Business / Finance and/or Accountancy Qualification.</li>
</ul>
Experience
<ul>
<li>Minimum of 1-year overall experience. With particular focus on FMCG.</li>
<li>Knowledge in accounts payable process.</li>
</ul>
Technical skills
<ul>
<li>Stakeholder Management</li>
<li>Analytical Skills</li>
<li>Financial Accounting</li>
<li>Handling Big Volumes of Data</li>
<li>Costing Knowledge</li>
<li>ICT Skills</li>
<li>ERP Knowledge</li>
<li>Forecasting &amp; Future Planning (Resources &amp; Components)</li>
</ul>
Competencies
<ul>
<li>Analytical thinking and problem solving.</li>
<li>Attention to Detail</li>
<li>Relationship Building</li>
<li>Consulting and Advising</li>
<li>Programme and Project management.</li>
<li>Quality Orientation.</li>
<li>Planning and organising</li>
</ul>


The Commercial Financial Associate (P2P) is expected to master the procurement of high value Raw material and the associated production process. By owning the costing of Raw materials and the associated payables process the role is expected to ensure tight control over material purchases and how this material is used for production.

Key Accountabilities

Product costing and cost planning


 - Responsible for the costing of Landed cost raw and pack material and to ensure that such standard costing is relevant throughout the year.

 - Control COGS - Raw materials used for production: Master the procurement and production process to secure tight financial control over operations in terms of material usage and associate wastage.

 - Perform Analysis &amp; Optimisation of shipping capacity vs volume with a view to optimise cost.



Process Accounts Payable


 - Own the Accounts Payable process and ensure updating of standing data.

 - Ensure that a 3-way match process is adhered to for all purchases.

 - Account for purchase invoicing and ensure that suppliers accounts are up to date in both standing data and transactional terms. Reconcile suppliers accounts on regular basis, as a minimum before payment.

 - Follow up on accrued and prepaid purchases and update the ledgers.

 - Ensure that payments approvals are aligned with the approved and published Approval and Limits policy

 - Process payments, financial accruals and reversals. Verify payment files with the relevant supporting documentation (Purchase Orders etc). Audit invoices and key data in the Accounts Payable System.

 - Resolve issues related to Purchase Orders and Delivery note.

 - Promote thorough understanding of Procurement cost structures/drivers and create visibility and coherent common cost transparency within the business.

 - Maintain organised documents for payables function, and adjust accounting records as relevant

 - Ensure Strict Adherence &amp; Execution of all internal controls &amp; policies within the P2P process.


Process Expense Reimbursements


 - Execute expense reimbursements and advances in line with reimbursement policies and approval limits, including Travel related reimbursements.

 - Conduct Travel and Expense reporting and preliminary analysis


Manage corporate credit cards


 - Process corporate credit card requests and order corporate credit cards as necessary

 - Manage corporate credit card accounts

 - Approve / change credit limits on company cards in line with established company policy

 - Cancel or deactivate existing cards to disable future transactions when necessary


Monitor and perform IPR


 - Prepare IPR (Inward Processing Regime – Customs) applications and declarations

 - Review and analyse IPR transactions for optimisation and cost improvement opportunities


Payroll Backup


 - Act as a backup to the Finance &amp; Control Specialist to perform payroll operations when necessary.

 - When applicable, manage workflow to ensure all payroll transactions are processed accurately and in a timely manner.

 - When applicable, conduct vetting of payment proposals (vouchers).


Ideal Candidate Profile

Education


 - Degree in Business / Finance and/or Accountancy Qualification.


Experience


 - Minimum of 1-year overall experience. With particular focus on FMCG.

 - Knowledge in accounts payable process.


Technical skills


 - Stakeholder Management

 - Analytical Skills

 - Financial Accounting

 - Handling Big Volumes of Data

 - Costing Knowledge

 - ICT Skills

 - ERP Knowledge

 - Forecasting &amp; Future Planning (Resources &amp; Components)


Competencies


 - Analytical thinking and problem solving.

 - Attention to Detail

 - Relationship Building

 - Consulting and Advising

 - Programme and Project management.

 - Quality Orientation.

 - Planning and organising


Commercial Financial Associate (P2P)

Reporting to the Sales Manager, you will enjoy a position that offers exposure to a broad range of commercial activities and stakeholder interaction, providing administrative and functional support within a collaborative team environment. You will in turn have access to exceptional career opportunities for further growth and development within the sales team or other desired functions.
Key Accountabilities
Order processing and tracking
<ul>
<li>Completing the sales order process by generating quotations, processing and maintaining sales orders and checking invoices while ensuring loads are optimized for clients.</li>
<li>Tracking the status of orders continuously from time of entry to completion in order to ensure on time shipment and customer receipt.</li>
<li>Coordinate with internal departments to remove any obstacles preventing the production or shipment of an order and facilitate the marketing department in dispatching marketing materials required and coordinating receipt with clients.</li>
<li>Generate various reports and tracking tools, maintaining data accuracy and timelines, highlighting issues and recommending solutions.</li>
</ul>
Product activation support
<ul>
<li>Support new product launches by arranging product samples for clients.</li>
<li>Support the registration of existing products in markets where required by providing accurate documentation coordinated with various departments.</li>
</ul>
Customer Relationship Management
<ul>
<li>Accountable for ensuring system data is accurate, archived correctly and up to date in order to make informed decisions and support in brand building.</li>
<li>Follow through on customer complaints received from various markets ensuring timely responses are given to clients.</li>
<li>Prepare customer system profiles updates which support critical processes by ensuring payment terms, prices, product compliance and products available to sell are kept up to date.</li>
<li>Support the coordination of customer and internal conferences or meetings.</li>
<li>Providing general administration and support tasks to our Sales management team including business reporting and presentations.</li>
</ul>
Ideal Candidate Profile
Education
<ul>
<li>A &ndash; Levels or equivalent from a renowned school with a high pass grade; A diploma would be an advantage</li>
</ul>
Experience
<ul>
<li>Between 2 to 5&nbsp;years experience where any knowledge gained in Sales or Marketing, Export or Supply Chain, Customer Service, Finance Control and Procurement will be essential.</li>
</ul>
Technical Skills
<ul>
<li>Customer service</li>
<li>Order Processing</li>
<li>Export Management</li>
<li>Accounts Receivable</li>
<li>Data Management &amp; Archiving</li>
<li>Basic computer skills</li>
</ul>
Key Competencies
<ul>
<li>Attention to Detail</li>
<li>Action Orientated</li>
<li>Customer Service Orientation</li>
<li>Verbal and written communication</li>
<li>Building the brand</li>
<li>Monitoring and Measuring</li>
</ul>


Reporting to the Sales Manager, you will enjoy a position that offers exposure to a broad range of commercial activities and stakeholder interaction, providing administrative and functional support within a collaborative team environment. You will in turn have access to exceptional career opportunities for further growth and development within the sales team or other desired functions.

Key Accountabilities

Order processing and tracking


 - Completing the sales order process by generating quotations, processing and maintaining sales orders and checking invoices while ensuring loads are optimized for clients.

 - Tracking the status of orders continuously from time of entry to completion in order to ensure on time shipment and customer receipt.

 - Coordinate with internal departments to remove any obstacles preventing the production or shipment of an order and facilitate the marketing department in dispatching marketing materials required and coordinating receipt with clients.

 - Generate various reports and tracking tools, maintaining data accuracy and timelines, highlighting issues and recommending solutions.


Product activation support


 - Support new product launches by arranging product samples for clients.

 - Support the registration of existing products in markets where required by providing accurate documentation coordinated with various departments.


Customer Relationship Management


 - Accountable for ensuring system data is accurate, archived correctly and up to date in order to make informed decisions and support in brand building.

 - Follow through on customer complaints received from various markets ensuring timely responses are given to clients.

 - Prepare customer system profiles updates which support critical processes by ensuring payment terms, prices, product compliance and products available to sell are kept up to date.

 - Support the coordination of customer and internal conferences or meetings.

 - Providing general administration and support tasks to our Sales management team including business reporting and presentations.


Ideal Candidate Profile

Education


 - A – Levels or equivalent from a renowned school with a high pass grade; A diploma would be an advantage


Experience


 - Between 2 to 5
years experience where any knowledge gained in Sales or Marketing, Export or Supply Chain, Customer Service, Finance Control and Procurement will be essential.


Technical Skills


 - Customer service

 - Order Processing

 - Export Management

 - Accounts Receivable

 - Data Management &amp; Archiving

 - Basic computer skills


Key Competencies


 - Attention to Detail

 - Action Orientated

 - Customer Service Orientation

 - Verbal and written communication

 - Building the brand

 - Monitoring and Measuring


Sales Associate

Reporting to the Head of HR, you will be an HR Generalist, providing HR consulting to and responsible for the people agenda within a Business Unit, specifically the Company&rsquo;s Industrial / Operational functions.&nbsp; This role is responsible for driving comprehensive and effective HR solutions to the partnered client group aligned to the company and HR Agenda.
Key Accountabilities
Organisation Design &amp; Sectional Strategy Delivery
<ul>
<li>Support effective organisation design and development (OD&amp;D) for the assigned business areas, with guidance from the Head of HR, and following Company methodologies. Challenge gaps, overlaps and requirements.</li>
<li>Engage department heads to support organisation design and development for the assigned business areas, including future skills projection, progression, and succession planning.</li>
<li>Support employee surveys and collaborate with department heads to manage employer brand, engagement and ensure action plans are developed and implemented.</li>
<li>Participate in HR Policy design and disciplinary processes as needed in line with prevailing labour policies, employment laws and regulations, as well as trends and developments.</li>
</ul>
&nbsp;
Recruitment and Rewards Sectional Partnering
<ul>
<li>Assist department heads to analyse headcount requirements and gaps and advise on resource planning options.</li>
<li>Prioritise critical open positions to be filled in consultation with line managers and guide them on the correct application of recruitment principles and processes.</li>
<li>Secure involvement of the assigned business areas in the on-boarding processes to assimilate new hires.</li>
<li>Support line managers in correct usage of Company compensation strategies and programmes.</li>
<li>Prepare documents and support the negotiations process with respect to the Company&rsquo;s Collective Agreements and ensure the successful roll out of such agreements.</li>
</ul>
&nbsp;
Employee Relations &amp; Talent Development Sectional Partnering
<ul>
<li>Support department heads within the assigned business areas to enable execution of talent management and career progression initiatives in line with Company methodologies.</li>
<li>Coach and support the Performance Management cycle.&nbsp; Assist the assigned business areas in building talent development plans and identifying and managing high performing individuals.&nbsp;</li>
<li>Help the HoHR in the process of central alignment and calibration for the performance review process and KPI scoring.</li>
<li>Following the Company training programmes, support the assigned business units to define high impact training needs and gaps.</li>
<li>Coach employees with respect to programmes for career progression in the organisation.</li>
<li>Provide information, guidance, and support to employees on company policies, procedures, and benefits, including matters related to employment status (e.g., maternity, flexible work arrangements, retirement)&nbsp;</li>
<li>Communicate with employees on areas such as benefits and claims eligibility and administration, payroll deductions, retirement, re-employment, and termination guidelines.</li>
</ul>
&nbsp;
Freedom to act: modifications of practices and procedures, determine own priorities
&nbsp;
Knowledge, Skills and Abilities&nbsp;
Education
<ul>
<li>Bachelor&rsquo;s Degree in Human Resources or Psychology or other related course of studies.</li>
</ul>
&nbsp;
Experience
<ul>
<li>Minimum 2-3 years of business partnering experience in a similar position within the FMCG Manufacturing sector.</li>
<li>Aggregate 3 years of previous specialist experience in the fields of Recruitment, Compensation &amp; Benefits Management, Organisation Design and Talent Development</li>
<li>Experience in dealing with Employee Relations / Industrial Relations issues</li>
<li>Leadership skills: leading others</li>
</ul>
Technical Skills
<ul>
<li>Strong business acumen and ability to translate business strategy into organization development plans</li>
<li>Development of procedures</li>
<li>Strong knowledge of HR Processes and Policies</li>
<li>Generalist knowledge of HR functions</li>
<li>Solid knowledge of employment legislation and Industrial relations</li>
<li>Knowledge of HRMS and office software</li>
<li>Manufacturing experience to be able to relate to technical terms will be considered an asset</li>
<li>Thinking challenge: Search for solutions, reorganise, recall, sort, and search</li>
</ul>
Competencies&nbsp;
<ul>
<li>Analytical thinking and problem solving</li>
<li>Assertiveness</li>
<li>Drive for results</li>
<li>Building Strategic Partnerships</li>
<li>Relationship building</li>
<li>Influencing and impact, including conflict management</li>
<li>Verbal and written communication</li>
<li>Consulting and advising</li>
<li>Programme Management</li>
<li>Planning and Organising</li>
<li>Developing People</li>
</ul>


Reporting to the Head of HR, you will be an HR Generalist, providing HR consulting to and responsible for the people agenda within a Business Unit, specifically the Company’s Industrial / Operational functions.
 This role is responsible for driving comprehensive and effective HR solutions to the partnered client group aligned to the company and HR Agenda.

Key Accountabilities

Organisation Design &amp; Sectional Strategy Delivery


 - Support effective organisation design and development (OD&amp;D) for the assigned business areas, with guidance from the Head of HR, and following Company methodologies. Challenge gaps, overlaps and requirements.

 - Engage department heads to support organisation design and development for the assigned business areas, including future skills projection, progression, and succession planning.

 - Support employee surveys and collaborate with department heads to manage employer brand, engagement and ensure action plans are developed and implemented.

 - Participate in HR Policy design and disciplinary processes as needed in line with prevailing labour policies, employment laws and regulations, as well as trends and developments.





Recruitment and Rewards Sectional Partnering


 - Assist department heads to analyse headcount requirements and gaps and advise on resource planning options.

 - Prioritise critical open positions to be filled in consultation with line managers and guide them on the correct application of recruitment principles and processes.

 - Secure involvement of the assigned business areas in the on-boarding processes to assimilate new hires.

 - Support line managers in correct usage of Company compensation strategies and programmes.

 - Prepare documents and support the negotiations process with respect to the Company’s Collective Agreements and ensure the successful roll out of such agreements.





Employee Relations &amp; Talent Development Sectional Partnering


 - Support department heads within the assigned business areas to enable execution of talent management and career progression initiatives in line with Company methodologies.

 - Coach and support the Performance Management cycle.
 Assist the assigned business areas in building talent development plans and identifying and managing high performing individuals.


 - Help the HoHR in the process of central alignment and calibration for the performance review process and KPI scoring.

 - Following the Company training programmes, support the assigned business units to define high impact training needs and gaps.

 - Coach employees with respect to programmes for career progression in the organisation.

 - Provide information, guidance, and support to employees on company policies, procedures, and benefits, including matters related to employment status (e.g., maternity, flexible work arrangements, retirement)


 - Communicate with employees on areas such as benefits and claims eligibility and administration, payroll deductions, retirement, re-employment, and termination guidelines.





Freedom to act: modifications of practices and procedures, determine own priorities




Knowledge, Skills and Abilities


Education


 - Bachelor’s Degree in Human Resources or Psychology or other related course of studies.





Experience


 - Minimum 2-3 years of business partnering experience in a similar position within the FMCG Manufacturing sector.

 - Aggregate 3 years of previous specialist experience in the fields of Recruitment, Compensation &amp; Benefits Management, Organisation Design and Talent Development

 - Experience in dealing with Employee Relations / Industrial Relations issues

 - Leadership skills: leading others


Technical Skills


 - Strong business acumen and ability to translate business strategy into organization development plans

 - Development of procedures

 - Strong knowledge of HR Processes and Policies

 - Generalist knowledge of HR functions

 - Solid knowledge of employment legislation and Industrial relations

 - Knowledge of HRMS and office software

 - Manufacturing experience to be able to relate to technical terms will be considered an asset

 - Thinking challenge: Search for solutions, reorganise, recall, sort, and search


Competencies



 - Analytical thinking and problem solving

 - Assertiveness

 - Drive for results

 - Building Strategic Partnerships

 - Relationship building

 - Influencing and impact, including conflict management

 - Verbal and written communication

 - Consulting and advising

 - Programme Management

 - Planning and Organising

 - Developing People


HR Business Partner

Latest jobs

Reporting to the Manufacturing Engineer, the Junior Engineer will focus on enhancing service quality and equipment reliability through workflow improvements and optimizing maintenance processes. Using Continuous Improvement tools and practices the Junior Engineer will actively engage in minimizing downtime and failure rates to maximize equipment productivity. The Junior Engineer is a developmental role whereby the candidate will be offered the opportunity to develop and expand the individual&rsquo;s skillset and expertise into different engineering streams within the business. The junior engineer has a moderate organisational impact that affects one department.
&nbsp;
Key Accountabilities
Equipment Efficiency
<ul>
<li>Execute and participate in the Yearly/Quarterly/Monthly/Weekly/Daily Preventive Maintenance plans</li>
<li>Gain Equipment knowledge by carrying out routine scheduled maintenance work and responding to equipment faults whilst dealing with emergencies, unplanned problems, and critical repairs</li>
<li>Learn how to resolve process problems through individual and team-based continuous improvement activities and structured problem-solving methods.</li>
<li>Complying with and reinforcing safety, security, and environmental policies.</li>
<li>Be an active participant in the project development process.</li>
<li>Implementing and commission new production equipment and processes, monitor modifications, upgrades, and troubleshoot existing processes.</li>
<li>Actively participate in monitoring programs for data collection, critical equipment analysis and condition monitoring techniques</li>
<li>Actively participate in continuous improvement projects based on data analysis.</li>
<li>Ensure accurate and timely upkeep of all relevant documentation.</li>
<li>Demonstrate an aptitude for meeting commitments of project scope, time, and budget</li>
</ul>
&nbsp;
Leadership and People Development
<ul>
<li>Develop leadership skills to coach and guide a team of technical staff</li>
<li>Develop leadership through the implementation of focused improvement activities to improve KPIs</li>
<li>Monitor and report overall plant performance and KPIs system for production and quality standards</li>
<li>Participate in the planning and provision of technical training to operators</li>
</ul>
Quality
<ul>
<li>Familiarisation with GMP standards and ensure all safety standards are met</li>
<li>Participation in the checks and calibration of instruments to make sure they are accurate whilst promoting standardisation of equipment.</li>
<li>Familiarisation with GMP, ISO Standards, Safe Food Handling, HACCP practices and HSE guidelines.</li>
</ul>
<a target="_blank">Freedom to Act</a>
<ul>
<li>Variation in work sequence and routine.</li>
</ul>
Ideal Candidate Profile
Education
<ul>
<li>University degree&nbsp;or equivalent in Mechanical Engineering</li>
</ul>
Experience
<ul>
<li>Have at least one summer working / apprenticeship experience in an FMCG environment.</li>
<li>Self-leading experience with subordinate to procedural skills.</li>
</ul>
<a target="_blank">Technical Skills</a>
<ul>
<li>Demonstrated initiative and have a proactive attitude.</li>
<li>Proficient with MS Office and engineering design software (AUTOCAD or similar)</li>
</ul>
<ul>
<li>Ability to show track record of improving production, solving problems, and motivating technical teams<a target="_blank"></a></li>
<li>Organisation of workflow in best sequence</li>
<li>A variable thinking capability to handle differing situations that require the identification and selection of solutions within the area of expertise as well as acquired knowledge.</li>
</ul>
&nbsp;
<a target="_blank">Competencies</a>
<ul>
<li>HR skills to get along with people effectively</li>
<li>Analytical thinking and problem solving</li>
<li>Root Cause Analysis</li>
<li>Action Oriented</li>
<li>Drive for results</li>
<li>Teamwork</li>
<li>Verbal and written communication</li>
<li>Programme and project management</li>
<li>Planning and organising</li>
</ul>


Reporting to the Manufacturing Engineer, the Junior Engineer will focus on enhancing service quality and equipment reliability through workflow improvements and optimizing maintenance processes. Using Continuous Improvement tools and practices the Junior Engineer will actively engage in minimizing downtime and failure rates to maximize equipment productivity. The Junior Engineer is a developmental role whereby the candidate will be offered the opportunity to develop and expand the individual’s skillset and expertise into different engineering streams within the business. The junior engineer has a moderate organisational impact that affects one department.




Key Accountabilities

Equipment Efficiency


 - Execute and participate in the Yearly/Quarterly/Monthly/Weekly/Daily Preventive Maintenance plans

 - Gain Equipment knowledge by carrying out routine scheduled maintenance work and responding to equipment faults whilst dealing with emergencies, unplanned problems, and critical repairs

 - Learn how to resolve process problems through individual and team-based continuous improvement activities and structured problem-solving methods.

 - Complying with and reinforcing safety, security, and environmental policies.

 - Be an active participant in the project development process.

 - Implementing and commission new production equipment and processes, monitor modifications, upgrades, and troubleshoot existing processes.

 - Actively participate in monitoring programs for data collection, critical equipment analysis and condition monitoring techniques

 - Actively participate in continuous improvement projects based on data analysis.

 - Ensure accurate and timely upkeep of all relevant documentation.

 - Demonstrate an aptitude for meeting commitments of project scope, time, and budget





Leadership and People Development


 - Develop leadership skills to coach and guide a team of technical staff

 - Develop leadership through the implementation of focused improvement activities to improve KPIs

 - Monitor and report overall plant performance and KPIs system for production and quality standards

 - Participate in the planning and provision of technical training to operators


Quality


 - Familiarisation with GMP standards and ensure all safety standards are met

 - Participation in the checks and calibration of instruments to make sure they are accurate whilst promoting standardisation of equipment.

 - Familiarisation with GMP, ISO Standards, Safe Food Handling, HACCP practices and HSE guidelines.


Freedom to Act


 - Variation in work sequence and routine.


Ideal Candidate Profile

Education


 - University degree
or equivalent in Mechanical Engineering


Experience


 - Have at least one summer working / apprenticeship experience in an FMCG environment.

 - Self-leading experience with subordinate to procedural skills.


Technical Skills


 - Demonstrated initiative and have a proactive attitude.

 - Proficient with MS Office and engineering design software (AUTOCAD or similar)



 - Ability to show track record of improving production, solving problems, and motivating technical teams

 - Organisation of workflow in best sequence

 - A variable thinking capability to handle differing situations that require the identification and selection of solutions within the area of expertise as well as acquired knowledge.





Competencies


 - HR skills to get along with people effectively

 - Analytical thinking and problem solving

 - Root Cause Analysis

 - Action Oriented

 - Drive for results

 - Teamwork

 - Verbal and written communication

 - Programme and project management

 - Planning and organising


Junior Engineer

Under the direction of a Plant Manager, the Plant Engineer enhances service quality and equipment reliability by improving workflows and optimizing maintenance processes using Continuous Improvement tools and practices. This position is a key link between R&amp;D, Engineering and Production departments, provides input to improve equipment/process design, reliability, and maintainability. The Plant Engineer has a critical role in connecting shop floor operations with the organization&rsquo;s Engineering department, helping minimize downtime and failure rates and maximize equipment productivity. The Plant Engineer will investigate and implement a permanent resolution to any technical or maintenance problem that is interruptive to meeting production schedules. The successful candidate will provide direction for maintaining and operating all Factory equipment and facilities to ensure proper utilization whilst championing a quick response philosophy and has a major inter-departmental impact on the organisation.
Key Accountabilities
Equipment Efficiency
<ul>
<li>Develop and execute in a timely manner the Yearly/Quarterly/Monthly/Weekly/Daily Preventive Maintenance plans.</li>
<li>Design and implement maintenance strategies, procedures and methodologies.</li>
<li>Carry out routine scheduled maintenance work and respond to equipment faults whilst dealing with emergencies, unplanned problems and critical repairs.</li>
<li>Diagnose and resolve breakdown problems through root-cause analysis and technical troubleshooting</li>
<li>Drive OEE &amp; Quality organisational improvements</li>
<li>Establish and monitor programs for data collection, critical equipment analysis and condition monitoring</li>
<li>Propose and lead Continuous Improvement projects based on data analysis.</li>
<li>Execution of trials and equipment upgrades in collaboration with the manufacturing specialist, engineering and process support departments</li>
</ul>
People Development
<ul>
<li>Coordinate with Factory Management for the planning and provision of technical training to operators</li>
<li>Supervise, develop and guide a team of technical staff.</li>
</ul>
Leadership
<ul>
<li>Lead focused improvement activities and lead technical teams to improve KPIs</li>
<li>Monitor and report overall plant performance and KPIs system for production and quality standards</li>
<li>Support Site Manager in the development and overseeing of the plants operating budget.</li>
<li>Work closely with Engineering Department in relation Continuous Improvement, new equipment commissioning and innovation projects</li>
</ul>
Health &amp; Safety
<ul>
<li>Ensure that all equipment health &amp; safety mechanisms are maintained</li>
<li>Promote and ensure employees and work performed is done in a safe and healthy work environment</li>
<li>Monitor safety procedures</li>
<li>Ensure a safe work environment exists and the company&rsquo;s OHSE objectives are achieved</li>
<li>Ensure all occupational health and safety regulations are respected and propose ways of improvement</li>
</ul>
Quality
<ul>
<li>Maintain cleanliness to GMP standards and ensure all safety standards are met</li>
<li>Liaise with R&amp;D department with respect to new product and process design in order to ensure compliance with engineering principles, company standards and customer contract requirements, and related specifications.</li>
<li>Check and calibrate instruments to make sure they are accurate whilst promoting standardisation of equipment.</li>
</ul>
&nbsp;
Freedom to Act
<ul>
<li>Modification of practices and procedures while determining own priorities.</li>
</ul>
&nbsp;
Ideal Candidate Profile
Education
<ul>
<li>University degree level of education in Engineering.</li>
</ul>
Experience
<ul>
<li>5 years technical experience in the food industry or consumer products dealing with corrective / preventive / predictive maintenance process, technical guidance and development of the maintenance work force</li>
<li>Experience in leading others</li>
</ul>
Technical Skills
<ul>
<li>Familiarity with industry standard equipment and technical expertise</li>
<li>Experienced with GMP, ISO Standards, Safe Food Handling, HACCP practices and HSE guidelines.</li>
<li>Continuous Improvement Experience/Certification highly desirable</li>
<li>Ability to show track record of improving production, solving problems and motivating technical teams</li>
<li>Proficient with MS Office and engineering design software (AUTOCAD or similar)</li>
<li>Development of procedures</li>
</ul>
<ul>
<li>A variable thinking capability to handle differing situations that require the identification and selection of solutions within the area of expertise as well as acquired knowledge.&nbsp;</li>
</ul>
&nbsp;
Competencies
<ul>
<li>Leadership skills and technical knowhow utilised to influence and lead others</li>
<li>Influencing and Impact, including conflict management</li>
<li>Root Cause Analysis</li>
<li>Developing people</li>
<li>Analytical thinking and problem solving</li>
<li>Drive for results</li>
<li>Programme and Project Management</li>
<li>Judgement and decision making</li>
</ul>


Under the direction of a Plant Manager, the Plant Engineer enhances service quality and equipment reliability by improving workflows and optimizing maintenance processes using Continuous Improvement tools and practices. This position is a key link between R&amp;D, Engineering and Production departments, provides input to improve equipment/process design, reliability, and maintainability. The Plant Engineer has a critical role in connecting shop floor operations with the organization’s Engineering department, helping minimize downtime and failure rates and maximize equipment productivity. The Plant Engineer will investigate and implement a permanent resolution to any technical or maintenance problem that is interruptive to meeting production schedules. The successful candidate will provide direction for maintaining and operating all Factory equipment and facilities to ensure proper utilization whilst championing a quick response philosophy and has a major inter-departmental impact on the organisation.

Key Accountabilities

Equipment Efficiency


 - Develop and execute in a timely manner the Yearly/Quarterly/Monthly/Weekly/Daily Preventive Maintenance plans.

 - Design and implement maintenance strategies, procedures and methodologies.

 - Carry out routine scheduled maintenance work and respond to equipment faults whilst dealing with emergencies, unplanned problems and critical repairs.

 - Diagnose and resolve breakdown problems through root-cause analysis and technical troubleshooting

 - Drive OEE &amp; Quality organisational improvements

 - Establish and monitor programs for data collection, critical equipment analysis and condition monitoring

 - Propose and lead Continuous Improvement projects based on data analysis.

 - Execution of trials and equipment upgrades in collaboration with the manufacturing specialist, engineering and process support departments


People Development


 - Coordinate with Factory Management for the planning and provision of technical training to operators

 - Supervise, develop and guide a team of technical staff.


Leadership


 - Lead focused improvement activities and lead technical teams to improve KPIs

 - Monitor and report overall plant performance and KPIs system for production and quality standards

 - Support Site Manager in the development and overseeing of the plants operating budget.

 - Work closely with Engineering Department in relation Continuous Improvement, new equipment commissioning and innovation projects


Health &amp; Safety


 - Ensure that all equipment health &amp; safety mechanisms are maintained

 - Promote and ensure employees and work performed is done in a safe and healthy work environment

 - Monitor safety procedures

 - Ensure a safe work environment exists and the company’s OHSE objectives are achieved

 - Ensure all occupational health and safety regulations are respected and propose ways of improvement


Quality


 - Maintain cleanliness to GMP standards and ensure all safety standards are met

 - Liaise with R&amp;D department with respect to new product and process design in order to ensure compliance with engineering principles, company standards and customer contract requirements, and related specifications.

 - Check and calibrate instruments to make sure they are accurate whilst promoting standardisation of equipment.





Freedom to Act


 - Modification of practices and procedures while determining own priorities.





Ideal Candidate Profile

Education


 - University degree level of education in Engineering.


Experience


 - 5 years technical experience in the food industry or consumer products dealing with corrective / preventive / predictive maintenance process, technical guidance and development of the maintenance work force

 - Experience in leading others


Technical Skills


 - Familiarity with industry standard equipment and technical expertise

 - Experienced with GMP, ISO Standards, Safe Food Handling, HACCP practices and HSE guidelines.

 - Continuous Improvement Experience/Certification highly desirable

 - Ability to show track record of improving production, solving problems and motivating technical teams

 - Proficient with MS Office and engineering design software (AUTOCAD or similar)

 - Development of procedures



 - A variable thinking capability to handle differing situations that require the identification and selection of solutions within the area of expertise as well as acquired knowledge.






Competencies


 - Leadership skills and technical knowhow utilised to influence and lead others

 - Influencing and Impact, including conflict management

 - Root Cause Analysis

 - Developing people

 - Analytical thinking and problem solving

 - Drive for results

 - Programme and Project Management

 - Judgement and decision making


Manufacturing/Operations Engineer

Reporting to the Business Applications Manager the role of the Technical Analyst is to deliver technical solutions of data integration, business application systems, database modelling and BI reports in line with functional specifications. The technical analyst will support the Organisation&rsquo;s MDAX ERP, BI and other business software applications, perform performance tuning activities, ensure centralised master data governance, and coordinate digital integration projects. The role forms part of the IT solutions delivery team will work with technical resources and business champions from different departments to ensure that solution functionality, software quality assurance and security of deployed technical solutions are aligned with business requirements.
&nbsp;
Key Accountabilities
ERP Business Application Architecture
<ul>
<li>Design and deploy technical solutions / configurations for ERP software architecture</li>
</ul>
<ul>
<li>Design and deploy BI dashboard and reports in line with business requirements</li>
<li>Ensure all ERP solutions&rsquo; adherence to the Master Data Model and ERP security model</li>
</ul>
<ul>
<li>Develop appropriate data views and visualizations to deliver a single source of business information</li>
</ul>
<ul>
<li>Coordinate creation of system integration interfaces and ETL functions</li>
<li>Coordinate performance optimisation and upgrades of the ERP software in collaboration with the Infra team</li>
<li>Maintain design documentation for Company ERP and Software updates, modifications, and releases</li>
</ul>
ICT Project Management
<ul>
<li>Collaborates with business &amp; technical users to drive delivery of software technical projects to support and enable business automation projects</li>
<li>Coordinate 3rd party systems integrators and developers for delivery of software projects</li>
</ul>
<ul>
<li>Perform testing and release process is followed for all software modifications, upgrades and deployments</li>
</ul>
Systems &amp; Software Support
<ul>
<li>Provides&nbsp; 1st &amp; 2nd level support to end users</li>
<li>Coordinate 3rd level technical support with 3r party development teams</li>
<li>Collaborate closely with the IT infrastructure team on ERP and SQL services</li>
<li>Train business users in BI tools and data management principles</li>
</ul>
Latitude
<ul>
<li>Modification of practices and procedures and determine own priorities</li>
</ul>

Ideal Candidate Profile
Education
<ul>
<li>MQF Level 6 qualification in Computer Science, Business Analytics or Software Development&nbsp;</li>
</ul>
Experience
<ul>
<li>Minimum of 5 years&rsquo; of ICT professional experience.</li>
<li>Experience in software development, BI, report building and data modelling</li>
</ul>
&nbsp;
Technical Skills
<ul>
<li>Technical knowledge of Microsoft Dynamics AX platform (or similar ERP solution)</li>
<li>Technical knowledge of Microsoft Dynamics, MSSQL, Power BI, XML, .NET, web services, SSIS, APIs and AIF</li>
<li>Strong understanding of database concepts and design techniques</li>
<li>Strong understanding software quality assurance techniques</li>
<li>Understanding of concepts relevant to data warehousing, SQL and reporting</li>
<li>Understanding of project management techniques</li>
<li>Understanding of software development using traditional and agile methodologies</li>
<li>Capability to choose required procedures for tasks</li>
<li>Capability to search for solutions, analyse requirements, and organise work effectively</li>
</ul>
&nbsp;
Competencies
<ul>
<li>Analytical thinking and problem solving</li>
<li>Quality Orientation</li>
<li>Teamwork&nbsp;</li>
<li>Verbal and written communication</li>
<li>Consulting and advising</li>
<li>Monitoring and Measuring&nbsp;</li>
</ul>


Reporting to the Business Applications Manager the role of the Technical Analyst is to deliver technical solutions of data integration, business application systems, database modelling and BI reports in line with functional specifications. The technical analyst will support the Organisation’s MDAX ERP, BI and other business software applications, perform performance tuning activities, ensure centralised master data governance, and coordinate digital integration projects. The role forms part of the IT solutions delivery team will work with technical resources and business champions from different departments to ensure that solution functionality, software quality assurance and security of deployed technical solutions are aligned with business requirements.




Key Accountabilities

ERP Business Application Architecture


 - Design and deploy technical solutions / configurations for ERP software architecture



 - Design and deploy BI dashboard and reports in line with business requirements

 - Ensure all ERP solutions’ adherence to the Master Data Model and ERP security model



 - Develop appropriate data views and visualizations to deliver a single source of business information



 - Coordinate creation of system integration interfaces and ETL functions

 - Coordinate performance optimisation and upgrades of the ERP software in collaboration with the Infra team

 - Maintain design documentation for Company ERP and Software updates, modifications, and releases


ICT Project Management


 - Collaborates with business &amp; technical users to drive delivery of software technical projects to support and enable business automation projects

 - Coordinate 3rd party systems integrators and developers for delivery of software projects



 - Perform testing and release process is followed for all software modifications, upgrades and deployments


Systems &amp; Software Support


 - Provides
 1st &amp; 2nd level support to end users

 - Coordinate 3rd level technical support with 3r party development teams

 - Collaborate closely with the IT infrastructure team on ERP and SQL services

 - Train business users in BI tools and data management principles


Latitude


 - Modification of practices and procedures and determine own priorities




Ideal Candidate Profile

Education


 - MQF Level 6 qualification in Computer Science, Business Analytics or Software Development



Experience


 - Minimum of 5 years’ of ICT professional experience.

 - Experience in software development, BI, report building and data modelling





Technical Skills


 - Technical knowledge of Microsoft Dynamics AX platform (or similar ERP solution)

 - Technical knowledge of Microsoft Dynamics, MSSQL, Power BI, XML, .NET, web services, SSIS, APIs and AIF

 - Strong understanding of database concepts and design techniques

 - Strong understanding software quality assurance techniques

 - Understanding of concepts relevant to data warehousing, SQL and reporting

 - Understanding of project management techniques

 - Understanding of software development using traditional and agile methodologies

 - Capability to choose required procedures for tasks

 - Capability to search for solutions, analyse requirements, and organise work effectively





Competencies


 - Analytical thinking and problem solving

 - Quality Orientation

 - Teamwork


 - Verbal and written communication

 - Consulting and advising

 - Monitoring and Measuring



Business Analyst

Reporting to Head of ICT, the IT Manager for Business Software is responsible for all enterprise software solutions utilised by Foster Clark Products. You will lead a team of team of business and technical analysts to implement and support enterprise software solutions throughout the organisation, namely Enterprise Resource Planning application (ERP), Product Development lifecycle Management (PDLM), Customer Relationship Management (CRM), Manufacturing Execution Systems (MES) and Business Intelligence solutions. You will work with various functions of the organisation such as Finance, R&amp;D, Manufacturing and Logistics operations, Human Resources and Sales &amp; Marketing to deliver and support business software solutions that enable these to maximize value through digital process automation.
This role is accountable for the application of IT software quality and data security principles and will ensure that the ERP solution landscape is optimized to maximize business value while guaranteeing security and data integrity.
Key Accountabilities
<ul>
<li>Design and manage the FCP ERP solution architecture and software solution portfolio</li>
<li>Lead ongoing projects for the upgrade / implementation of the ERP and PDLM software solutions</li>
<li>Support the continued adoption of Business Intelligence tools throughout the organisation</li>
<li>Establish expert understanding of all FCP software solutions and related business processes</li>
<li>Coach and mentor, the Business &amp; Technical Analyst team to deliver software and support application solutions</li>
<li>Monitor metrics and measures for the application and support performance and collaborate with the ICT Infrastructure team accordingly.</li>
<li>Manage 3rd party developer and support contractors</li>
<li>Implement and enforce procedures for software security, quality assurance and internal audit</li>
</ul>
Education
<ul>
<li>Degree in &nbsp;Computer Science or Business &amp; IT. Preferably with Masters or post graduate specialisation.</li>
</ul>
<ul>
<li>Preferably Project management qualification / Agile Dev certification</li>
</ul>
Experience
<ul>
<li>Minimum of 10 years of ICT professional experience</li>
</ul>
<ul>
<li>Experience in business process analysis, enterprise software application deployment, business intelligence solutions and ICT Project Management</li>
<li>ERP expertise relevant to the Manufacturing &amp; FMCG Business: (Finance, Sales &amp; Marketing, Supply Chain &amp; Manufacturing, R&amp;D &amp; HR)</li>
</ul>
Technical Skills
<ul>
<li>Broad technical experience in several IT solutions and environments with a demonstrable track record of ICT project deployment</li>
<li>Strong knowledge of project management techniques, traditional and agile methodologies</li>
<li>Strong understanding of integration systems to maximise productivity through ERP and other supporting software suites for manufacturing / FMCG environments</li>
<li>Strong understanding of Industry standard Business intelligence &amp; Big Data technologies</li>
<li>Strong understanding Software Quality,&nbsp; Auditing &amp; Security</li>
<li>Strong Management Skills</li>
<li>Capability to define and document operating procedures</li>
<li>Capability to think outside of available resources, challenge requirements and analyse, interpret and evaluate effectively</li>
</ul>


Reporting to Head of ICT, the IT Manager for Business Software is responsible for all enterprise software solutions utilised by Foster Clark Products. You will lead a team of team of business and technical analysts to implement and support enterprise software solutions throughout the organisation, namely Enterprise Resource Planning application (ERP), Product Development lifecycle Management (PDLM), Customer Relationship Management (CRM), Manufacturing Execution Systems (MES) and Business Intelligence solutions. You will work with various functions of the organisation such as Finance, R&amp;D, Manufacturing and Logistics operations, Human Resources and Sales &amp; Marketing to deliver and support business software solutions that enable these to maximize value through digital process automation.

This role is accountable for the application of IT software quality and data security principles and will ensure that the ERP solution landscape is optimized to maximize business value while guaranteeing security and data integrity.

Key Accountabilities


 - Design and manage the FCP ERP solution architecture and software solution portfolio

 - Lead ongoing projects for the upgrade / implementation of the ERP and PDLM software solutions

 - Support the continued adoption of Business Intelligence tools throughout the organisation

 - Establish expert understanding of all FCP software solutions and related business processes

 - Coach and mentor, the Business &amp; Technical Analyst team to deliver software and support application solutions

 - Monitor metrics and measures for the application and support performance and collaborate with the ICT Infrastructure team accordingly.

 - Manage 3rd party developer and support contractors

 - Implement and enforce procedures for software security, quality assurance and internal audit


Education


 - Degree in 
Computer Science or Business &amp; IT. Preferably with Masters or post graduate specialisation.



 - Preferably Project management qualification / Agile Dev certification


Experience


 - Minimum of 10 years of ICT professional experience



 - Experience in business process analysis, enterprise software application deployment, business intelligence solutions and ICT Project Management

 - ERP expertise relevant to the Manufacturing &amp; FMCG Business: (Finance, Sales &amp; Marketing, Supply Chain &amp; Manufacturing, R&amp;D &amp; HR)


Technical Skills


 - Broad technical experience in several IT solutions and environments with a demonstrable track record of ICT project deployment

 - Strong knowledge of project management techniques, traditional and agile methodologies

 - Strong understanding of integration systems to maximise productivity through ERP and other supporting software suites for manufacturing / FMCG environments

 - Strong understanding of Industry standard Business intelligence &amp; Big Data technologies

 - Strong understanding Software Quality,
 Auditing &amp; Security

 - Strong Management Skills

 - Capability to define and document operating procedures

 - Capability to think outside of available resources, challenge requirements and analyse, interpret and evaluate effectively


IT Manager - Business Software

The Commercial Financial Associate (O2C) is expected to collaborate with the Company&rsquo;s sales Team to ensure accurate and timely revenue invoicing, manage and record collections and solve any arising issues. The role is also expected to manage, control and process customer debit claims. The O2C associate is expected to support the Commercial analyst in optimising the Company's Margin.
&nbsp;
Key Accountabilities
Manage customer invoicing
<ul>
<li>Prepare detailed reports of customer purchases and monitor status of sales orders vis a vis credit terms</li>
<li>Ensure that customer accounts are constantly up to date</li>
<li>Generate customer billing data and transmit to customers as necessary</li>
<li>Post receivable entries, registering transactions and their scheduled payment</li>
<li>Liaise internally with the commercial team to check and solve customer billing inquiries. Resolve issues with Sales Orders and funds due from customers.</li>
</ul>
Process Accounts Receivable and the O2C flow
<ul>
<li>Own Accounts Receivable process including but not limited to cash application, credit analysis and control, collection, reporting.</li>
<li>Assist as required during the budgeting and forecasting processes</li>
<li>Prepare reports and post accounts receivable activity to the general ledger in line with relevant policies and procedures. Ensure accurate reconciliation and collaborate with the Finance and Compliance Manager to improve processes and procedures.</li>
<li>Ensure Strict Adherence &amp; Execution of all internal controls &amp; policies within the O2C process.</li>
</ul>
Manage and process collections and delinquent accounts
<ul>
<li>Receive &amp; process customer payments. Maintain organised documents for receivables (ex. KYC records).</li>
<li>Post entries to respective accounts and prepare accounts for receivables.</li>
<li>Analyse delinquent account balances.&nbsp; Correspond/negotiate with delinquent accounts in line with policies and procedures and escalate as necessary.</li>
<li>Discuss account resolution with internal parties according to pre-determined rules for handling accounts</li>
<li>Process adjustments, write offs, and recoveries if and when necessary</li>
</ul>
Manage and process customer claims (debit notes)
<ul>
<li>Reconcile customer accounts on regular basis to ensure completeness and rectify errors and omissions</li>
<li>Evaluate customer claims, discuss with internal parties and support resolution to offer suitable solutions / different offers (e.g., discounts) and process related entries</li>
</ul>
Financial Reporting
<ul>
<li>Monitor and analyse variances in business expenditure (A&amp;P) and relevant variances in operational expenditure.</li>
<li>Support Profitability Reporting</li>
<li>Support new market analysis and commercial reporting as relevant</li>
<li>Collaborate with commercial departments to ensure all data is reviewed and up to date</li>
</ul>
&nbsp;
Ideal Candidate Profile
Education
<ul>
<li>Bachelor&rsquo;s Degree in Accounting, Economics or similar</li>
</ul>
Experience
<ul>
<li>Minimum of 1 year experience in the Finance section within an FMCG company.</li>
<li>Knowledge in accounts receivable process involving cash application, credit analysis and control, collection, reporting.</li>
</ul>
Technical skills
<ul>
<li>Stakeholder Management</li>
<li>Financial Accounting</li>
<li>Analytical Skills</li>
<li>Costings integration with business units</li>
<li>Pricing Strategy &amp; Profitability</li>
<li>Finance Knowledge</li>
<li>Costing Knowledge</li>
<li>Project Management</li>
<li>ICT Skills</li>
<li>Pricing &amp; Commercial Strategy</li>
</ul>
Competencies
<ul>
<li>Analytical Thinking &amp; Problem Solving</li>
<li>Attention to Detail</li>
<li>Quality Orientation</li>
<li>Relationship Building</li>
<li>Consulting &amp; Advising</li>
<li>Programme and Project Management*</li>
<li>Planning &amp; Organising</li>
</ul>


The Commercial Financial Associate (O2C) is expected to collaborate with the Company’s sales Team to ensure accurate and timely revenue invoicing, manage and record collections and solve any arising issues. The role is also expected to manage, control and process customer debit claims. The O2C associate is expected to support the Commercial analyst in optimising the Company's Margin.




Key Accountabilities

Manage customer invoicing


 - Prepare detailed reports of customer purchases and monitor status of sales orders vis a vis credit terms

 - Ensure that customer accounts are constantly up to date

 - Generate customer billing data and transmit to customers as necessary

 - Post receivable entries, registering transactions and their scheduled payment

 - Liaise internally with the commercial team to check and solve customer billing inquiries. Resolve issues with Sales Orders and funds due from customers.


Process Accounts Receivable and the O2C flow


 - Own Accounts Receivable process including but not limited to cash application, credit analysis and control, collection, reporting.

 - Assist as required during the budgeting and forecasting processes

 - Prepare reports and post accounts receivable activity to the general ledger in line with relevant policies and procedures. Ensure accurate reconciliation and collaborate with the Finance and Compliance Manager to improve processes and procedures.

 - Ensure Strict Adherence &amp; Execution of all internal controls &amp; policies within the O2C process.


Manage and process collections and delinquent accounts


 - Receive &amp; process customer payments. Maintain organised documents for receivables (ex. KYC records).

 - Post entries to respective accounts and prepare accounts for receivables.

 - Analyse delinquent account balances.
 Correspond/negotiate with delinquent accounts in line with policies and procedures and escalate as necessary.

 - Discuss account resolution with internal parties according to pre-determined rules for handling accounts

 - Process adjustments, write offs, and recoveries if and when necessary


Manage and process customer claims (debit notes)


 - Reconcile customer accounts on regular basis to ensure completeness and rectify errors and omissions

 - Evaluate customer claims, discuss with internal parties and support resolution to offer suitable solutions / different offers (e.g., discounts) and process related entries


Financial Reporting


 - Monitor and analyse variances in business expenditure (A&amp;P) and relevant variances in operational expenditure.

 - Support Profitability Reporting

 - Support new market analysis and commercial reporting as relevant

 - Collaborate with commercial departments to ensure all data is reviewed and up to date





Ideal Candidate Profile

Education


 - Bachelor’s Degree in Accounting, Economics or similar


Experience


 - Minimum of 1 year experience in the Finance section within an FMCG company.

 - Knowledge in accounts receivable process involving cash application, credit analysis and control, collection, reporting.


Technical skills


 - Stakeholder Management

 - Financial Accounting

 - Analytical Skills

 - Costings integration with business units

 - Pricing Strategy &amp; Profitability

 - Finance Knowledge

 - Costing Knowledge

 - Project Management

 - ICT Skills

 - Pricing &amp; Commercial Strategy


Competencies


 - Analytical Thinking &amp; Problem Solving

 - Attention to Detail

 - Quality Orientation

 - Relationship Building

 - Consulting &amp; Advising

 - Programme and Project Management*

 - Planning &amp; Organising


Commercial Financial Associate (O2C)

To assist leader of area in providing a professional service to the company, by leading by example and carrying out admin and area related tasks as required. The leading hand will be involved in the co-ordination of incoming and preparation of packaging or raw materials required according to the production schedule as well as the outgoing of the produced finished or semi-finished goods in liaison with warehouse management. The leading hand will also actively support with the required stock control mechanism to always ensure the stock quantities are accurate. The leading hand has a moderate organisational impact that affects one department. &nbsp;&nbsp;
&nbsp;
Key Accountabilities
Effective support to production, stores and turnkey activities&nbsp;
<ul>
<li>Directly accountable and responsible for material incoming processes and stock counting activities</li>
<li>Prepare and dispatch material as requested by section leader</li>
<li>Check that the material is sent/received in a clean and sound condition and report any abnormalities /deficiencies / damages issues to section leader</li>
<li>Physically check the quantities being received or dispatched</li>
<li>Issue material on the FIFO basis</li>
<li>Ensure that the goods are stored in the appropriate designated area</li>
<li>Escalate any faults in equipment to the leader of area</li>
<li>Ensure daily cleaning of the area is carried out</li>
<li>Handle tasks in relation to stock movement, analysis, and verification through the ERP system</li>
<li>Analyse stock usage and variances as directed by superior and ensure deviations are escalated immediately</li>
<li>Train and direct team to ensure that the expected standards are met</li>
<li>Deputise in absence of superior</li>
</ul>
&nbsp;
Adherence to procedures in line with Company standards
<ul>
<li>Follow established process and procedures</li>
<li>Report any deviations or irregularities encountered to the supervisor and line operators</li>
<li>Ensure the correct filling of documentation required</li>
<li>Conform to OHSE procedures, and make use of all PPE provided</li>
<li>Ensure that all personnel adhere to safe and hygienic standards</li>
<li>Ensure the upkeep of equipment used in areas</li>
</ul>
Effective teamwork and alignment with Company values
<ul>
<li>Drive and instil Company values</li>
<li>Drive own learning and development</li>
<li>Keep up to date with HR trends and always maintain a high degree of discretion in all aspects of the job</li>
<li>Maintain a positive attitude and respond openly to feedback</li>
<li>Handle stress in ways that do not negatively impact others</li>
<li>Flag and debate issue constructively, be solution focused</li>
<li>Be proactive in sharing, debating and communicating learning&rsquo;s</li>
</ul>
&nbsp;
Freedom to Act
<ul>
<li>Rearrangement of work sequence</li>
</ul>
&nbsp;
Ideal Candidate Profile
Education
<ul>
<li>Company Pre-Enrolment basic test</li>
<li>Secondary level of education</li>
</ul>
&nbsp;
Experience
<ul>
<li>2-year experience in a food/pharmaceutical/chemical manufacturing working environment</li>
<li>Self-leading experience with subordinate to procedural skills</li>
</ul>
&nbsp;
Assigned Areas
<ul>
<li>Mixing Level</li>
<li>Stores</li>
<li>Common Areas</li>
</ul>
&nbsp;
Technical Skills
<ul>
<li>Experienced with GMP, 5S, ISO Standards, HACCP practices and HSE guidelines</li>
<li><a target="_blank">Variations in sequence</a></li>
<li>Thinking capabilities to handle differing situations that require the identification and selection of solutions within the area of expertise.&nbsp;</li>
</ul>
Competencies
<ul>
<li><a target="_blank">HR skills to get along with people effectively</a></li>
<li>Spatial Awareness</li>
<li>Learning Agility</li>
<li>Rule orientation</li>
<li>Time and self-management</li>
<li>Physical Stamina</li>
<li>Teamwork</li>
<li>Relationship building</li>
<li>Verbal and written communication</li>
<li>Knowledge sharing</li>
<li>Safety, Security and quality orientation</li>
<li>Modelling (Leading by example)</li>
</ul>
&nbsp;


To assist leader of area in providing a professional service to the company, by leading by example and carrying out admin and area related tasks as required. The leading hand will be involved in the co-ordination of incoming and preparation of packaging or raw materials required according to the production schedule as well as the outgoing of the produced finished or semi-finished goods in liaison with warehouse management. The leading hand will also actively support with the required stock control mechanism to always ensure the stock quantities are accurate. The leading hand has a moderate organisational impact that affects one department. 






Key Accountabilities

Effective support to production, stores and turnkey activities



 - Directly accountable and responsible for material incoming processes and stock counting activities

 - Prepare and dispatch material as requested by section leader

 - Check that the material is sent/received in a clean and sound condition and report any abnormalities /deficiencies / damages issues to section leader

 - Physically check the quantities being received or dispatched

 - Issue material on the FIFO basis

 - Ensure that the goods are stored in the appropriate designated area

 - Escalate any faults in equipment to the leader of area

 - Ensure daily cleaning of the area is carried out

 - Handle tasks in relation to stock movement, analysis, and verification through the ERP system

 - Analyse stock usage and variances as directed by superior and ensure deviations are escalated immediately

 - Train and direct team to ensure that the expected standards are met

 - Deputise in absence of superior





Adherence to procedures in line with Company standards


 - Follow established process and procedures

 - Report any deviations or irregularities encountered to the supervisor and line operators

 - Ensure the correct filling of documentation required

 - Conform to OHSE procedures, and make use of all PPE provided

 - Ensure that all personnel adhere to safe and hygienic standards

 - Ensure the upkeep of equipment used in areas


Effective teamwork and alignment with Company values


 - Drive and instil Company values

 - Drive own learning and development

 - Keep up to date with HR trends and always maintain a high degree of discretion in all aspects of the job

 - Maintain a positive attitude and respond openly to feedback

 - Handle stress in ways that do not negatively impact others

 - Flag and debate issue constructively, be solution focused

 - Be proactive in sharing, debating and communicating learning’s





Freedom to Act


 - Rearrangement of work sequence





Ideal Candidate Profile

Education


 - Company Pre-Enrolment basic test

 - Secondary level of education





Experience


 - 2-year experience in a food/pharmaceutical/chemical manufacturing working environment

 - Self-leading experience with subordinate to procedural skills





Assigned Areas


 - Mixing Level

 - Stores

 - Common Areas





Technical Skills


 - Experienced with GMP, 5S, ISO Standards, HACCP practices and HSE guidelines

 - Variations in sequence

 - Thinking capabilities to handle differing situations that require the identification and selection of solutions within the area of expertise.



Competencies


 - HR skills to get along with people effectively

 - Spatial Awareness

 - Learning Agility

 - Rule orientation

 - Time and self-management

 - Physical Stamina

 - Teamwork

 - Relationship building

 - Verbal and written communication

 - Knowledge sharing

 - Safety, Security and quality orientation

 - Modelling (Leading by example)





Leading Hand

Provide support to the Factory Manager in the day-to-day production of the unit in line with the Company business strategy. The supervisor has a moderate organisational impact that affects one department.
&nbsp;
Key Accountabilities
Effective organisation and efficient running of operation
<ul>
<li>Coordination of filling hall or control room activities to execute the daily production plan.</li>
<li>Coordinate and liaise with Control Room regarding the preparation of batch mixtures of products</li>
<li>Liaise with the production scheduler the programme of each line and pass all the necessary documents to the personnel</li>
<li>Coordinate and liaise with QC to check line according to specifications</li>
<li>Ensure that production is being effected according to factory order form</li>
<li>Monitor stoppages and record the production percentage for each hour</li>
<li>Timely problem resolution</li>
<li>Achievement of production targets</li>
<li>Waste/yield are kept at minimal level</li>
<li>Continuous improvement metrics (quality, cost and time)</li>
</ul>
&nbsp;
Quality Control
<ul>
<li>Ensure quality and consistency of analytical data by providing timely and accurate sampling, testing and release.</li>
<li>Executing and approving start-up checks and in-process controls checks</li>
</ul>
&nbsp;
Adherence to procedures in line with Company standards
<ul>
<li>Ensure that machinery and areas are cleared according to the established procedures</li>
<li>Conform to health and safety procedures and conduct safety walks while ensuring that operations are being carried out safely</li>
<li>Ensure that all personnel adhere to safety standards and report any non-conformities</li>
<li>Ensure for the safekeeping and proper use of equipment while reporting any shortages or deficiencies encountered immediately to Superior</li>
<li>Maintains quality services by establishing and enforcing organization standards</li>
<li>Goods are to be stored in appropriate designated locations</li>
</ul>
&nbsp;
Effective Communication between departments and efficient internal support
<ul>
<li>Ensure for the communication and handover during change of shift</li>
<li>Liaise with Production in discussing optimal ways to execute production plan while highlighting any related concerns</li>
<li>Communicate and liaise with all stakeholders to ensure for sufficient material at all stages of the process</li>
<li>Report attendance/absence to respective administrative section</li>
<li>Delegate and allocate work to respective team members</li>
<li>Report system faults to Engineering in a timely manner</li>
<li>Share relevant information, ideas and insights</li>
<li>Build and maintain good working relationships with all stakeholders</li>
</ul>
&nbsp;
Effective team leadership
<ul>
<li>Take responsibility in the absence of Site Management</li>
<li>Motivate, delegate and empower personnel to take responsibility and display appropriate creativity and initiative</li>
<li>Performance benchmarks are met &ndash; per individual</li>
</ul>
&nbsp;
Assume management responsibility in the absence of site management
<ul>
<li>Premises security and safety</li>
<li>Personnel management</li>
<li>Material management</li>
<li>Decision making and prioritisation</li>
<li>Stores operations</li>
<li>QA related issues</li>
</ul>
&nbsp;
Effective teamwork and alignment with Company values
<ul>
<li>Maintain a positive attitude and respond openly to feedback</li>
<li>Live Company values and set an inspiring example</li>
<li>Share and communicate learning&rsquo;s</li>
<li>Flag and debate issues constructively</li>
<li>Handle stress in ways that do no negatively impact others</li>
</ul>
&nbsp;
Freedom to Act
<ul>
<li>Variation in work sequence and routine.</li>
</ul>
&nbsp;
Ideal Candidate Profile
Education
<ul>
<li>MCAST - Leadership &amp; Management (MQF 4)</li>
<li>Minimum: Ordinary Level of Education including English Language and Mathematics</li>
<li>Preferred: Advanced Level of Education</li>
</ul>
Experience
<ul>
<li>5 years&rsquo; experience in a food/pharmaceutical/chemical manufacturing working environment, of which at least 1 year need to have been in a supervisory role</li>
<li>Experience in leading others</li>
</ul>
&nbsp;
Technical Skills
<ul>
<li>Production Line schedule planning</li>
<li>Knowledge of both control room and filling hall activities</li>
<li>Experienced with GMP, ISO Standards, Safe Food Handling, HACCP practices and HSE guidelines.</li>
<li>Continuous Improvement Experience/Certification highly desirable</li>
<li>Ability to show track record of improving production, solving problems and motivating employees</li>
</ul>
<ul>
<li>Choice of procedure and sequence</li>
<li>A variable thinking capability to handle differing situations that require the identification and selection of solutions within the area of expertise as well as acquired knowledge</li>
</ul>
&nbsp;
Competencies
<ul>
<li>Leadership skills and technical knowhow utilised to influence and lead others</li>
<li>Attention to detail</li>
<li>Problem solving</li>
<li>Mechanical reasoning</li>
<li>Drive for results</li>
<li>Adaptability</li>
<li>Root Cause Analysis</li>
<li>Relationship Building</li>
<li>Verbal and written communication</li>
<li>Planning and Organising</li>
<li>Monitoring and Measuring</li>
<li>Decision to Lead</li>
<li>Safety, Security and Quality Orientation</li>
</ul>
&nbsp;


Provide support to the Factory Manager in the day-to-day production of the unit in line with the Company business strategy. The supervisor has a moderate organisational impact that affects one department.




Key Accountabilities

Effective organisation and efficient running of operation


 - Coordination of filling hall or control room activities to execute the daily production plan.

 - Coordinate and liaise with Control Room regarding the preparation of batch mixtures of products

 - Liaise with the production scheduler the programme of each line and pass all the necessary documents to the personnel

 - Coordinate and liaise with QC to check line according to specifications

 - Ensure that production is being effected according to factory order form

 - Monitor stoppages and record the production percentage for each hour

 - Timely problem resolution

 - Achievement of production targets

 - Waste/yield are kept at minimal level

 - Continuous improvement metrics (quality, cost and time)





Quality Control


 - Ensure quality and consistency of analytical data by providing timely and accurate sampling, testing and release.

 - Executing and approving start-up checks and in-process controls checks





Adherence to procedures in line with Company standards


 - Ensure that machinery and areas are cleared according to the established procedures

 - Conform to health and safety procedures and conduct safety walks while ensuring that operations are being carried out safely

 - Ensure that all personnel adhere to safety standards and report any non-conformities

 - Ensure for the safekeeping and proper use of equipment while reporting any shortages or deficiencies encountered immediately to Superior

 - Maintains quality services by establishing and enforcing organization standards

 - Goods are to be stored in appropriate designated locations





Effective Communication between departments and efficient internal support


 - Ensure for the communication and handover during change of shift

 - Liaise with Production in discussing optimal ways to execute production plan while highlighting any related concerns

 - Communicate and liaise with all stakeholders to ensure for sufficient material at all stages of the process

 - Report attendance/absence to respective administrative section

 - Delegate and allocate work to respective team members

 - Report system faults to Engineering in a timely manner

 - Share relevant information, ideas and insights

 - Build and maintain good working relationships with all stakeholders





Effective team leadership


 - Take responsibility in the absence of Site Management

 - Motivate, delegate and empower personnel to take responsibility and display appropriate creativity and initiative

 - Performance benchmarks are met – per individual





Assume management responsibility in the absence of site management


 - Premises security and safety

 - Personnel management

 - Material management

 - Decision making and prioritisation

 - Stores operations

 - QA related issues





Effective teamwork and alignment with Company values


 - Maintain a positive attitude and respond openly to feedback

 - Live Company values and set an inspiring example

 - Share and communicate learning’s

 - Flag and debate issues constructively

 - Handle stress in ways that do no negatively impact others





Freedom to Act


 - Variation in work sequence and routine.





Ideal Candidate Profile

Education


 - MCAST - Leadership &amp; Management (MQF 4)

 - Minimum: Ordinary Level of Education including English Language and Mathematics

 - Preferred: Advanced Level of Education


Experience


 - 5 years’ experience in a food/pharmaceutical/chemical manufacturing working environment, of which at least 1 year need to have been in a supervisory role

 - Experience in leading others





Technical Skills


 - Production Line schedule planning

 - Knowledge of both control room and filling hall activities

 - Experienced with GMP, ISO Standards, Safe Food Handling, HACCP practices and HSE guidelines.

 - Continuous Improvement Experience/Certification highly desirable

 - Ability to show track record of improving production, solving problems and motivating employees



 - Choice of procedure and sequence

 - A variable thinking capability to handle differing situations that require the identification and selection of solutions within the area of expertise as well as acquired knowledge





Competencies


 - Leadership skills and technical knowhow utilised to influence and lead others

 - Attention to detail

 - Problem solving

 - Mechanical reasoning

 - Drive for results

 - Adaptability

 - Root Cause Analysis

 - Relationship Building

 - Verbal and written communication

 - Planning and Organising

 - Monitoring and Measuring

 - Decision to Lead

 - Safety, Security and Quality Orientation





Supervisor/Production Team Leader

Reporting to the Head of R&amp;D, the Concept and Development Chef supports fast product prototyping which is part of the incubator approach to create and deliver new concepts and their feasibility.
The Concept and Development Chef, within the project assignments, translates cooking and cuisine understanding into the development of prototypes, products, and application recipes.
Key Accountabilities
Prototyping
<ul>
<li>Develop prototypes and test series including the presentation in tasting sessions</li>
<li>Implement scientific findings, new technologies and processes into culinary prototypes and first feasibility assessments</li>
<li>Plan and coordinate prototyping and development related activities within the project time plan in a proactive way</li>
<li>Assist in the scaling up of development prototypes in Bench scale and Pilot Plant</li>
<li>Present new product ideas including concept prototypes</li>
</ul>
&nbsp;
Lab and kitchen
<ul>
<li>Ensure proper functioning of the experimental kitchen, including material supply and maintenance, Good Laboratory Practices (GLPs) implementation and internal databases management</li>
<li>Responsible for maintaining the experimental kitchen in a neat and organized manner by ensuring adequate labeling of samples/ingredients, material stock level maintenance, daily equipment checks</li>
<li>Responsible for up-keep of experimental kitchen and safety equipment in good order and ensure availability</li>
<li>Aiding in preparation for tasting sessions</li>
</ul>

Education
<ul>
<li>Gastronomy Education</li>
<li>Bachelor&rsquo;s Degree in Food Technology/ Food Science/ Food Engineering would be a plus.</li>
</ul>
&nbsp;
Experience
<ul>
<li>Vast experience in gastronomy and hospitality industry with leading positions in a kitchen team as Chef de cuisine / Senior Chef</li>
<li>3+ years of experience in product development</li>
<li>Knowledge about food ingredients / industrial raw materials like flavors, fats, and oils, starches, and hydrocolloids etc.</li>
<li>Experiences with cross-functional work of development and production units</li>
<li>Project management experience</li>
<li>Knowledge about working in a matrix-like structure</li>
</ul>
<ul>
<li>Good knowledge of MS Office and very good skills in English</li>
</ul>
&nbsp;
Technical skills
<ul>
<li>New products creation</li>
<li>Solid understanding of food science and guiding principles</li>
<li>Sensory evaluation</li>
<li>Kitchen and processes management skills</li>
</ul>
&nbsp;
Competencies
<ul>
<li>Proven vertical and horizontal communication skills with different stakeholders &ndash; Fluent in English</li>
<li>Team player</li>
<li>Ability to work on several projects in parallel</li>
<li>Result driven</li>
<li>Challenge status quo</li>
</ul>


Reporting to the Head of R&amp;D, the Concept and Development Chef supports fast product prototyping which is part of the incubator approach to create and deliver new concepts and their feasibility.

The Concept and Development Chef, within the project assignments, translates cooking and cuisine understanding into the development of prototypes, products, and application recipes.

Key Accountabilities

Prototyping


 - Develop prototypes and test series including the presentation in tasting sessions

 - Implement scientific findings, new technologies and processes into culinary prototypes and first feasibility assessments

 - Plan and coordinate prototyping and development related activities within the project time plan in a proactive way

 - Assist in the scaling up of development prototypes in Bench scale and Pilot Plant

 - Present new product ideas including concept prototypes





Lab and kitchen


 - Ensure proper functioning of the experimental kitchen, including material supply and maintenance, Good Laboratory Practices (GLPs) implementation and internal databases management

 - Responsible for maintaining the experimental kitchen in a neat and organized manner by ensuring adequate labeling of samples/ingredients, material stock level maintenance, daily equipment checks

 - Responsible for up-keep of experimental kitchen and safety equipment in good order and ensure availability

 - Aiding in preparation for tasting sessions




Education


 - Gastronomy Education

 - Bachelor’s Degree in Food Technology/ Food Science/ Food Engineering would be a plus.





Experience


 - Vast experience in gastronomy and hospitality industry with leading positions in a kitchen team as Chef de cuisine / Senior Chef

 - 3+ years of experience in product development

 - Knowledge about food ingredients / industrial raw materials like flavors, fats, and oils, starches, and hydrocolloids etc.

 - Experiences with cross-functional work of development and production units

 - Project management experience

 - Knowledge about working in a matrix-like structure



 - Good knowledge of MS Office and very good skills in English





Technical skills


 - New products creation

 - Solid understanding of food science and guiding principles

 - Sensory evaluation

 - Kitchen and processes management skills





Competencies


 - Proven vertical and horizontal communication skills with different stakeholders – Fluent in English

 - Team player

 - Ability to work on several projects in parallel

 - Result driven

 - Challenge status quo


Concept & Development Chef

Reporting to the Head of HR, the Recruiting Specialist enables the Company to secure the right talent, through the development of recruitment and sourcing plans and robust assessment and selection tools to source and identify the right candidates for hire.
&nbsp;
Key Accountabilities
Sourcing and recruitment planning
<ul>
<li>Analyse the organisation design and advise on the range of resource planning options available according to the nature of resources required.</li>
<li>In consultation with the HRBPs, develop and regularly report on rolling recruitment plans for the purpose of prioritising and filling resource gaps, including calculations of the cost and headcount implications.</li>
<li>Develop a database of contacts and leverage social media to facilitate access to potential recruits of the organisation.</li>
<li>With support from the Head of HR, manage and negotiate effective contractual relationships with recruitment agencies.</li>
</ul>
&nbsp;
Sourcing and recruitment systems
<ul>
<li>Recommend and deploy recruitment, assessment and selection processes, tools, and criteria.</li>
<li>Put together offers of employment in line with the Company&rsquo;s compensation programme and communicate offers of employment in a persuasive and professional manner.</li>
<li>Design on-boarding and off-boarding processes to facilitate the data management and logistics for new joiners and ensure good off-boarding practice.</li>
</ul>
&nbsp;
Conduct Recruiting Searches
<ul>
<li>Find the right candidate for our vacancies by researching potential contacts, interviewing candidates, and building a network of top-tier within our industry.</li>
<li>Preparation of job adverts, opening of vacancies, and communicate with agencies and candidates.</li>
<li>Responsible for the interview process of all collective agreement and non-CA grades</li>
</ul>
<ul>
<li>Monitor and update manpower cost and cost to hire against annual plans within the approved budgets.</li>
<li>Follow up on new recruits in your areas of responsibility to ensure recruitment, on-boarding and probation processes are followed and documented.</li>
<li>Conduct research and headhunting for vacant or new positions</li>
<li>Automate and visualize reports in your area of responsibility</li>
</ul>
&nbsp;
Freedom to act: modifications of practices and procedures, determine own priorities
&nbsp;
Knowledge, Skills and Abilities&nbsp;
Education
<ul>
<li>Bachelor&rsquo;s Degree in Human Resources, Business Administration, Psychology, or adult learning</li>
</ul>
&nbsp;
Experience
<ul>
<li>3 years&rsquo; experience in a similar position within complex manufacturing preferably in the FMCG sector.</li>
<li>Demonstrable experience on developing Talent Attraction and Rewards programmes will be considered an asset.</li>
</ul>
&nbsp;
Technical Skills
<ul>
<li>Development of procedures</li>
<li>Strong knowledge of advanced and proactive recruitment and selection strategies</li>
<li>Experience in job analysis and evaluation</li>
<li>Experience of a compliance/regulated environment; ideally in manufacturing</li>
<li>Contract management experience</li>
<li>Strong social media insight and knowledge of HRMS</li>
<li>Thinking challenge: Search for solutions, reorganise, recall, sort, and search</li>
</ul>
&nbsp;
Competencies
<ul>
<li>Judgement and Decision Making</li>
<li>Analytical thinking and problem solving</li>
<li>Attention to Detail</li>
<li>Drive for results</li>
<li>Relationship building</li>
<li>Influencing and impact</li>
<li>Presentation and Facilitation</li>
<li>Consulting and advising</li>
<li>Programme and Project Management</li>
<li>Developing People</li>
<li>Monitoring and Measuring</li>
</ul>
&nbsp;


Reporting to the Head of HR, the Recruiting Specialist enables the Company to secure the right talent, through the development of recruitment and sourcing plans and robust assessment and selection tools to source and identify the right candidates for hire.




Key Accountabilities

Sourcing and recruitment planning


 - Analyse the organisation design and advise on the range of resource planning options available according to the nature of resources required.

 - In consultation with the HRBPs, develop and regularly report on rolling recruitment plans for the purpose of prioritising and filling resource gaps, including calculations of the cost and headcount implications.

 - Develop a database of contacts and leverage social media to facilitate access to potential recruits of the organisation.

 - With support from the Head of HR, manage and negotiate effective contractual relationships with recruitment agencies.





Sourcing and recruitment systems


 - Recommend and deploy recruitment, assessment and selection processes, tools, and criteria.

 - Put together offers of employment in line with the Company’s compensation programme and communicate offers of employment in a persuasive and professional manner.

 - Design on-boarding and off-boarding processes to facilitate the data management and logistics for new joiners and ensure good off-boarding practice.





Conduct Recruiting Searches


 - Find the right candidate for our vacancies by researching potential contacts, interviewing candidates, and building a network of top-tier within our industry.

 - Preparation of job adverts, opening of vacancies, and communicate with agencies and candidates.

 - Responsible for the interview process of all collective agreement and non-CA grades



 - Monitor and update manpower cost and cost to hire against annual plans within the approved budgets.

 - Follow up on new recruits in your areas of responsibility to ensure recruitment, on-boarding and probation processes are followed and documented.

 - Conduct research and headhunting for vacant or new positions

 - Automate and visualize reports in your area of responsibility





Freedom to act: modifications of practices and procedures, determine own priorities




Knowledge, Skills and Abilities


Education


 - Bachelor’s Degree in Human Resources, Business Administration, Psychology, or adult learning





Experience


 - 3 years’ experience in a similar position within complex manufacturing preferably in the FMCG sector.

 - Demonstrable experience on developing Talent Attraction and Rewards programmes will be considered an asset.





Technical Skills


 - Development of procedures

 - Strong knowledge of advanced and proactive recruitment and selection strategies

 - Experience in job analysis and evaluation

 - Experience of a compliance/regulated environment; ideally in manufacturing

 - Contract management experience

 - Strong social media insight and knowledge of HRMS

 - Thinking challenge: Search for solutions, reorganise, recall, sort, and search





Competencies


 - Judgement and Decision Making

 - Analytical thinking and problem solving

 - Attention to Detail

 - Drive for results

 - Relationship building

 - Influencing and impact

 - Presentation and Facilitation

 - Consulting and advising

 - Programme and Project Management

 - Developing People

 - Monitoring and Measuring





Recruitment Specialist

Reporting to the HRPB/TMOD Specialist, the Graduate Associate will assist the department manager with the development and execution of assigned projects. The Graduate Associate role will help you to develop the necessary skills and knowledge in different departments to take over in an advances Associate or even a specialist role after having finished the Graduate Programme.
Key Accountabilities
Project Management
<ul>
<li>Assist to design and develop assigned projects</li>
<li>Develop action plans to successfully execute all tasks</li>
<li>Analyse the data and information relevant to the task</li>
<li>Help with automating existing manual processes</li>
</ul>
Support
<ul>
<li>Support the department with ad hoc tasks and small projects</li>
<li>Assist the department in the general administration relevant to the task assigned</li>
<li>Help to identify and evaluate improvements on existing processes and get insight into documentation processes</li>
<li>Get to know the SOPs, processes, and procedures of each department that is part of the Graduate Programme</li>
</ul>
Knowledge, Skills and Abilities&nbsp;
Education
<ul>
<li>Bachelor&rsquo;s degree in either Scientific, Commercial or Engineering,</li>
<li>Master&rsquo;s degree of advantage</li>
</ul>
Experience
<ul>
<li>Knowledge gained during summer jobs or internships</li>
<li>Any previous professional experience of advantage</li>
</ul>
Technical Skills
<ul>
<li>Hands on knowledge of project management techniques</li>
<li>Computer literacy in Microsoft Office</li>
<li>Profound English language skills</li>
<li>Leading self</li>
<li>Thinking challenge: Search for solutions, reorganise, recall, sort and search &nbsp;</li>
</ul>
Competencies
<ul>
<li>Analytical thinking and problem solving</li>
<li>Action and result orientation</li>
<li>Teamwork and relationship building</li>
<li>Good verbal and written communication</li>
<li>Rule orientation</li>
<li>Presentation and facilitation</li>
<li>Planning and Organising</li>
</ul>


Reporting to the HRPB/TMOD Specialist, the Graduate Associate will assist the department manager with the development and execution of assigned projects. The Graduate Associate role will help you to develop the necessary skills and knowledge in different departments to take over in an advances Associate or even a specialist role after having finished the Graduate Programme.

Key Accountabilities

Project Management


 - Assist to design and develop assigned projects

 - Develop action plans to successfully execute all tasks

 - Analyse the data and information relevant to the task

 - Help with automating existing manual processes


Support


 - Support the department with ad hoc tasks and small projects

 - Assist the department in the general administration relevant to the task assigned

 - Help to identify and evaluate improvements on existing processes and get insight into documentation processes

 - Get to know the SOPs, processes, and procedures of each department that is part of the Graduate Programme


Knowledge, Skills and Abilities


Education


 - Bachelor’s degree in either Scientific, Commercial or Engineering,

 - Master’s degree of advantage


Experience


 - Knowledge gained during summer jobs or internships

 - Any previous professional experience of advantage


Technical Skills


 - Hands on knowledge of project management techniques

 - Computer literacy in Microsoft Office

 - Profound English language skills

 - Leading self

 - Thinking challenge: Search for solutions, reorganise, recall, sort and search




Competencies


 - Analytical thinking and problem solving

 - Action and result orientation

 - Teamwork and relationship building

 - Good verbal and written communication

 - Rule orientation

 - Presentation and facilitation

 - Planning and Organising


Graduate Associate

Support the Factory Engineer in providing a technical service in terms of processing and production, by driving continuous improvement, preventive and breakdown maintenance.&nbsp;&nbsp;

Key Accountabilities
Effective running of plant machinery and equipment
<ul>
<li>Take active part in any alterations and modifications on equipment or installations with superiors. This also applies to any new installations or relocations of machinery or lines</li>
<li>Assist in the documentation and recording of any installations and/or alterations effected</li>
<li>Take an active part in electrical and mechanical overhauls, alterations, and installations of machinery and equipment</li>
<li>Take an active part in the regular inspection and testing of electrical, mechanical, compressed air, and any other installations to ensure safe and efficient use of these services</li>
<li>Test related equipment and machinery after repair for efficiency and ensure proper running</li>
<li>Support the Production Department in training of personnel, setting up of the production lines, and improvement of equipment to give better efficiency and / or higher quality to the end product</li>
<li>Perform breakdown maintenance when and were required</li>
<li>Support in the repair of portable tools as required</li>
<li>Construct and manufacture any electrical and mechanical items as required</li>
</ul>
Adherence to procedures in line with Company standards
<ul>
<li>Ensure that all safety guards and other safety features on equipment and machinery are installed and subsequently operational to safeguard the employees using machinery</li>
<li>Responsible for the safekeeping of equipment assigned</li>
<li>Maintains quality services by establishing and enforcing organization standards</li>
<li>Ensure correct procedures when taking necessary parts from stores</li>
<li>Ensure that PPE is worn according to the task being performed</li>
</ul>
Effective Communication between departments and efficient internal support
<ul>
<li>Share relevant information, ideas and insights</li>
<li>Build and maintain good working relationships with all stakeholders</li>
<li>Liaise with Production in discussing optimal ways to execute preventive plan while highlighting any related concerns</li>
<li>Communicate and liaise with all stakeholders to ensure for sufficient spare parts</li>
<li>Ensure for the communication and handover during change of shift</li>
</ul>
Effective team leadership
<ul>
<li>Take responsibility in the absence of Senior Technician&nbsp;</li>
<li>Motivate, delegate and empower personnel to take responsibility and display appropriate creativity and initiative</li>
<li>Performance benchmarks are met &ndash; per individual</li>
</ul>
Effective teamwork and alignment with Company values
<ul>
<li>Drive and instil company values</li>
<li>Drive own learning and development</li>
<li>Maintain a positive attitude and respond openly to feedback</li>
<li>Handle stress in ways that do not negatively impact others</li>
<li>Flag and debate issues constructively (be solution &ndash; focused)</li>
<li>Be proactive in sharing, debating and communicating learning&rsquo;s</li>
</ul>
Ideal Candidate Profile
Education
<ul>
<li>MCAST &ndash; BTEC Diploma / HND Engineering&nbsp; (MQF 4/5)</li>
<li>Wireman&rsquo;s electrical License A and B would be considered as an asset</li>
</ul>
Experience
<ul>
<li>2 years&rsquo; experience in a food/pharmaceutical/chemical manufacturing working environment</li>
</ul>
Skills
<ul>
<li>Technical insight in a complex manufacturing environment</li>
<li>Experienced with GMP, ISO Standards, Safe Food Handling, HACCP practices and HSE guidelines.</li>
<li>Continuous Improvement Experience/Certification highly desirable</li>
<li>Ability to show track record of improving production, and solving problems</li>
</ul>
Competencies
<ul>
<li>Mechanical Reasoning</li>
<li>Problem Solving</li>
<li>Attention to detail</li>
<li>Drive for results</li>
<li>Adaptability</li>
<li>Rule orientation</li>
<li>Teamwork</li>
<li>Verbal and written communication</li>
<li>Process Engineering and systems agility</li>
<li>Safety, security and quality orientation</li>
<li>Knowledge sharing</li>
<li>Leading by example</li>
</ul>


Support the Factory Engineer in providing a technical service in terms of processing and production, by driving continuous improvement, preventive and breakdown maintenance.





Key Accountabilities

Effective running of plant machinery and equipment


 - Take active part in any alterations and modifications on equipment or installations with superiors. This also applies to any new installations or relocations of machinery or lines

 - Assist in the documentation and recording of any installations and/or alterations effected

 - Take an active part in electrical and mechanical overhauls, alterations, and installations of machinery and equipment

 - Take an active part in the regular inspection and testing of electrical, mechanical, compressed air, and any other installations to ensure safe and efficient use of these services

 - Test related equipment and machinery after repair for efficiency and ensure proper running

 - Support the Production Department in training of personnel, setting up of the production lines, and improvement of equipment to give better efficiency and / or higher quality to the end product

 - Perform breakdown maintenance when and were required

 - Support in the repair of portable tools as required

 - Construct and manufacture any electrical and mechanical items as required


Adherence to procedures in line with Company standards


 - Ensure that all safety guards and other safety features on equipment and machinery are installed and subsequently operational to safeguard the employees using machinery

 - Responsible for the safekeeping of equipment assigned

 - Maintains quality services by establishing and enforcing organization standards

 - Ensure correct procedures when taking necessary parts from stores

 - Ensure that PPE is worn according to the task being performed


Effective Communication between departments and efficient internal support


 - Share relevant information, ideas and insights

 - Build and maintain good working relationships with all stakeholders

 - Liaise with Production in discussing optimal ways to execute preventive plan while highlighting any related concerns

 - Communicate and liaise with all stakeholders to ensure for sufficient spare parts

 - Ensure for the communication and handover during change of shift


Effective team leadership


 - Take responsibility in the absence of Senior Technician


 - Motivate, delegate and empower personnel to take responsibility and display appropriate creativity and initiative

 - Performance benchmarks are met – per individual


Effective teamwork and alignment with Company values


 - Drive and instil company values

 - Drive own learning and development

 - Maintain a positive attitude and respond openly to feedback

 - Handle stress in ways that do not negatively impact others

 - Flag and debate issues constructively (be solution – focused)

 - Be proactive in sharing, debating and communicating learning’s


Ideal Candidate Profile

Education


 - MCAST – BTEC Diploma / HND Engineering
 (MQF 4/5)

 - Wireman’s electrical License A and B would be considered as an asset


Experience


 - 2 years’ experience in a food/pharmaceutical/chemical manufacturing working environment


Skills


 - Technical insight in a complex manufacturing environment

 - Experienced with GMP, ISO Standards, Safe Food Handling, HACCP practices and HSE guidelines.

 - Continuous Improvement Experience/Certification highly desirable

 - Ability to show track record of improving production, and solving problems


Competencies


 - Mechanical Reasoning

 - Problem Solving

 - Attention to detail

 - Drive for results

 - Adaptability

 - Rule orientation

 - Teamwork

 - Verbal and written communication

 - Process Engineering and systems agility

 - Safety, security and quality orientation

 - Knowledge sharing

 - Leading by example


Manufacturing Technician

As Sales Manager reporting to the Territory Development Manager, you will relentlessly pursue the growth and development your control by creating, selling and executing join business plans aligned with our customers. Travel will be an essential part of the role in building knowledge, monitoring trade activity and nurturing the key relationships required to successfully support and grow our joint business.
Key Accountabilities
Joint Business Planning and Negotiation
<ul>
<li>Achieve annual sales targets by ensuring customer orders are placed and shipped on time.</li>
<li>Joint preparation and agreement of annual business plans with customers to deliver sustainable business growth.</li>
<li>Update forecasts periodically based on market performance and adjust plans to achieve results.</li>
<li>Continuously optimize pricing structures relative to changes in competitive positioning.</li>
<li>Prepare, monitor and execute advertising and promotions plans within approved budget.</li>
<li>Prepare and follow through on channel and category plans to effectively defend and grow revenue.</li>
</ul>
Finance and Control
<ul>
<li>Ensure all necessary financial instruments are in place ahead of order placement and shipment.</li>
<li>Follow up rigorously for on time payment against customer invoices and the reconciliation of accounts.</li>
<li>Follow up, process and settle all customer debit notes in a timely manner.</li>
</ul>
Trade and Category Development
<ul>
<li>Provide customers with the required materials and guidelines including planograms, point of sale and new product launch briefs for excellent trade execution across our products and categories.</li>
<li>Work closely with customers to build effective coverage and product distribution across key trade channels.</li>
<li>Effectively grow our categories by identifying, planning and effectively executing new product and revenue driving opportunities.</li>
<li>Ensure stock guidelines are adhered to both trade level and customer level applying continuous stock pressure.</li>
<li>Bring back knowledge of competitor activity, trade insights and market intelligence to help develop plans to win.</li>
<li>Work closely with our customers to create effective category, product and execution plans with key trade customers.</li>
</ul>
Customer Relationship Management
<ul>
<li>Establish and maintain clear business parameters existing customers across markets.</li>
<li>Build and develop effective customer relationships through frequent contact and market visits.</li>
<li>Act both internally and externally as the face of the customer working cross functionally to execute effectively.</li>
<li>Keep abreast and highlight the impact of any legal, regulatory or trade barriers that may arise.</li>
<li>Coordinate, coach and train internal and customer teams to effectively execute agreed plans.</li>
<li>Report back to the company on any significant customer or consumer queries requiring support in resolution.</li>
</ul>
Ideal Candidate Profile
Education
<ul>
<li>A Bachelor&rsquo;s Degree in sales, marketing, business administration, finance or relevant field.</li>
<li>Fluent in English &amp; Arabic or French speaking (French speaking would be preferred)&nbsp;</li>
</ul>
Experience
<ul>
<li>A minimum of 5&nbsp;years&rsquo; experience in the fast-moving consumer goods industry.</li>
<li>Proven results in delivering sales targets, working with distributors and the management of supply chain or export will be essential.</li>
</ul>
Technical Skills
<ul>
<li>Customer Relationship Management</li>
<li>Export Management</li>
<li>Category and Channel Management</li>
<li>Advertising &amp; Promotion Planning</li>
<li>Value Chain Pricing</li>
<li>Commercial Business Planning</li>
<li>Route to Market</li>
<li>Financial Instruments &amp; Reconciliation</li>
<li>Negotiation</li>
<li>Trade Marketing</li>
<li>Advanced computer skills</li>
</ul>
Key Competencies
<ul>
<li>Attention to detail</li>
<li>Drive for results</li>
<li>Action Orientated</li>
<li>Relationship Building</li>
<li>Influence and impact including conflict management</li>
<li>Building the brand</li>
<li>Planning and Organizing</li>
<li>Monitoring and Measuring</li>
</ul>
Travel
<ul>
<li>Able to travel a minimum of 35% of total time (120 nights in a year)</li>
</ul>


As Sales Manager reporting to the Territory Development Manager, you will relentlessly pursue the growth and development your control by creating, selling and executing join business plans aligned with our customers. Travel will be an essential part of the role in building knowledge, monitoring trade activity and nurturing the key relationships required to successfully support and grow our joint business.

Key Accountabilities

Joint Business Planning and Negotiation


 - Achieve annual sales targets by ensuring customer orders are placed and shipped on time.

 - Joint preparation and agreement of annual business plans with customers to deliver sustainable business growth.

 - Update forecasts periodically based on market performance and adjust plans to achieve results.

 - Continuously optimize pricing structures relative to changes in competitive positioning.

 - Prepare, monitor and execute advertising and promotions plans within approved budget.

 - Prepare and follow through on channel and category plans to effectively defend and grow revenue.


Finance and Control


 - Ensure all necessary financial instruments are in place ahead of order placement and shipment.

 - Follow up rigorously for on time payment against customer invoices and the reconciliation of accounts.

 - Follow up, process and settle all customer debit notes in a timely manner.


Trade and Category Development


 - Provide customers with the required materials and guidelines including planograms, point of sale and new product launch briefs for excellent trade execution across our products and categories.

 - Work closely with customers to build effective coverage and product distribution across key trade channels.

 - Effectively grow our categories by identifying, planning and effectively executing new product and revenue driving opportunities.

 - Ensure stock guidelines are adhered to both trade level and customer level applying continuous stock pressure.

 - Bring back knowledge of competitor activity, trade insights and market intelligence to help develop plans to win.

 - Work closely with our customers to create effective category, product and execution plans with key trade customers.


Customer Relationship Management


 - Establish and maintain clear business parameters existing customers across markets.

 - Build and develop effective customer relationships through frequent contact and market visits.

 - Act both internally and externally as the face of the customer working cross functionally to execute effectively.

 - Keep abreast and highlight the impact of any legal, regulatory or trade barriers that may arise.

 - Coordinate, coach and train internal and customer teams to effectively execute agreed plans.

 - Report back to the company on any significant customer or consumer queries requiring support in resolution.


Ideal Candidate Profile

Education


 - A Bachelor’s Degree in sales, marketing, business administration, finance or relevant field.

 - Fluent in English &amp; Arabic or French speaking (French speaking would be preferred)



Experience


 - A minimum of 5
years’ experience in the fast-moving consumer goods industry.

 - Proven results in delivering sales targets, working with distributors and the management of supply chain or export will be essential.


Technical Skills


 - Customer Relationship Management

 - Export Management

 - Category and Channel Management

 - Advertising &amp; Promotion Planning

 - Value Chain Pricing

 - Commercial Business Planning

 - Route to Market

 - Financial Instruments &amp; Reconciliation

 - Negotiation

 - Trade Marketing

 - Advanced computer skills


Key Competencies


 - Attention to detail

 - Drive for results

 - Action Orientated

 - Relationship Building

 - Influence and impact including conflict management

 - Building the brand

 - Planning and Organizing

 - Monitoring and Measuring


Travel


 - Able to travel a minimum of 35% of total time (120 nights in a year)


Sales Manager

As Sales Representative reporting to the Territory Development Manager and with the support of fellow sales team members you will relentlessly pursue the growth and development your control by executing join business plans aligned with our customers. Travel will be an essential part of the role in building knowledge, monitoring trade activity and building key relationships required to support and grow our joint business.
Key Accountabilities
Joint Business Planning
<ul>
<li>Achieve annual sales targets by ensuring customer orders are placed and shipped on time.</li>
<li>Through the support and coaching of the sales team, prepare joint annual business plans and agree them with customers to deliver sustainable business growth.</li>
<li>Update forecasts periodically based on market performance and adjust plans to achieve results.</li>
<li>Preparation and implementation of pricing structures relative to changes in competitive positioning.</li>
<li>Prepare, monitor and execute advertising and promotions plans within approved budget.</li>
<li>Prepare and follow through on channel and category plans to effectively defend and grow revenue.</li>
</ul>
Finance and Control
<ul>
<li>Ensure all necessary financial instruments are in place ahead of order placement and shipment.</li>
<li>Follow up rigorously for on time payment against customer invoices and the reconciliation of accounts.</li>
<li>Follow up, process, and settle all customer debit notes in a timely manner.</li>
</ul>
Trade and Category Development
<ul>
<li>Provide customers with the required materials and guidelines including planograms, point of sale and new product launch briefs for excellent trade execution across our products and categories.</li>
<li>Build coverage and product distribution with the support of the sales team and working closely with customers.</li>
<li>In trade follow through of marketing plans and merchandising to successfully grow our categories.</li>
<li>Ensure stock guidelines are adhered to both trade level and customer level applying continuous stock pressure.</li>
<li>Bring back knowledge of competitor activity, trade insights and market intelligence to help develop plans to win.</li>
<li>Develop relationships with key trade customers working closely with our partners to execute effectively.</li>
</ul>
Customer Relationship Management
<ul>
<li>Ensure business parameters are maintained with existing customers across markets.</li>
<li>Build and develop effective customer relationships through frequent contact and market visits.</li>
<li>Act both internally and externally as the face of the customer working cross functionally to execute effectively.</li>
<li>Keep abreast and highlight the impact of any legal, regulatory or trade barriers that may arise.</li>
<li>Coordinate customer teams to effectively to execute agreed plans.</li>
<li>Report back to the company on any customer or consumer queries requiring support in resolution.&nbsp;</li>
</ul>
Ideal Candidate Profile
Education
<ul>
<li>A Diploma in sales, marketing, business administration, finance or relevant field.</li>
<li>Fluent in English &amp; French or Arabic speaking (French speaking would be preferred)&nbsp;</li>
</ul>
Experience
<ul>
<li>A minimum of 3 years&rsquo; experience in the fast-moving consumer goods industry.</li>
<li>Experience in forecasting, export management, financial instruments, pricing and basic knowledge of trade channel dynamics will be essential.</li>
</ul>
Technical Skills
<ul>
<li>Customer Relationship Management</li>
<li>Export Management</li>
<li>Category and Channel Management</li>
<li>Advertising &amp; Promotion Planning</li>
<li>Value Chain Pricing</li>
<li>Commercial Business Planning</li>
<li>Merchandising</li>
<li>Financial Instruments and Reconciliation</li>
<li>Trade Marketing</li>
<li>Advanced computer skills</li>
</ul>
Key Competencies
<ul>
<li>Attention to detail</li>
<li>Drive for Results</li>
<li>Action Orientated</li>
<li>Relationship Building</li>
<li>Presentation and Facilitation</li>
<li>Building the brand</li>
<li>Monitoring and Measuring</li>
</ul>


As Sales Representative reporting to the Territory Development Manager and with the support of fellow sales team members you will relentlessly pursue the growth and development your control by executing join business plans aligned with our customers. Travel will be an essential part of the role in building knowledge, monitoring trade activity and building key relationships required to support and grow our joint business.

Key Accountabilities

Joint Business Planning


 - Achieve annual sales targets by ensuring customer orders are placed and shipped on time.

 - Through the support and coaching of the sales team, prepare joint annual business plans and agree them with customers to deliver sustainable business growth.

 - Update forecasts periodically based on market performance and adjust plans to achieve results.

 - Preparation and implementation of pricing structures relative to changes in competitive positioning.

 - Prepare, monitor and execute advertising and promotions plans within approved budget.

 - Prepare and follow through on channel and category plans to effectively defend and grow revenue.


Finance and Control


 - Ensure all necessary financial instruments are in place ahead of order placement and shipment.

 - Follow up rigorously for on time payment against customer invoices and the reconciliation of accounts.

 - Follow up, process, and settle all customer debit notes in a timely manner.


Trade and Category Development


 - Provide customers with the required materials and guidelines including planograms, point of sale and new product launch briefs for excellent trade execution across our products and categories.

 - Build coverage and product distribution with the support of the sales team and working closely with customers.

 - In trade follow through of marketing plans and merchandising to successfully grow our categories.

 - Ensure stock guidelines are adhered to both trade level and customer level applying continuous stock pressure.

 - Bring back knowledge of competitor activity, trade insights and market intelligence to help develop plans to win.

 - Develop relationships with key trade customers working closely with our partners to execute effectively.


Customer Relationship Management


 - Ensure business parameters are maintained with existing customers across markets.

 - Build and develop effective customer relationships through frequent contact and market visits.

 - Act both internally and externally as the face of the customer working cross functionally to execute effectively.

 - Keep abreast and highlight the impact of any legal, regulatory or trade barriers that may arise.

 - Coordinate customer teams to effectively to execute agreed plans.

 - Report back to the company on any customer or consumer queries requiring support in resolution.



Ideal Candidate Profile

Education


 - A Diploma in sales, marketing, business administration, finance or relevant field.

 - Fluent in English &amp; French or Arabic speaking (French speaking would be preferred)



Experience


 - A minimum of 3 years’ experience in the fast-moving consumer goods industry.

 - Experience in forecasting, export management, financial instruments, pricing and basic knowledge of trade channel dynamics will be essential.


Technical Skills


 - Customer Relationship Management

 - Export Management

 - Category and Channel Management

 - Advertising &amp; Promotion Planning

 - Value Chain Pricing

 - Commercial Business Planning

 - Merchandising

 - Financial Instruments and Reconciliation

 - Trade Marketing

 - Advanced computer skills


Key Competencies


 - Attention to detail

 - Drive for Results

 - Action Orientated

 - Relationship Building

 - Presentation and Facilitation

 - Building the brand

 - Monitoring and Measuring


Sales Representative

Reporting to the Head of R&amp;D, the Category Product Technologist designs, plans, validates and implements the development of new products, line extension, products renovations within a number of assigned product categories that are in compliance with established safety standards, good manufacturing practices (GMPs) and will follow and uphold all Food Safety and Food Quality policies as pertains to role. In the role, he / she assesses &amp; develops under the guidance of the senior NPD manager the category consumer and competition benchmarking that defines the sensory space and competitive differentiation from competitors. The Category Product Technologist also acts as a link to pilot plant &amp; factory support and follows the scale-up of products and supports operations with new product launches and assists in the trouble shooting. The Product Technologist sets specifications for raw materials and products.
&nbsp;
Key Accountabilities
Product Innovation and Development
<ul>
<li>Support the establishment of the consumer and category benchmarking with particular focus on existing competitors, market solutions and sensory product profiling</li>
<li>Support the development of the innovation pipeline within your assigned categories by participating in exploratory activities to surface new product ideas with moderate input from supervisor</li>
<li>Analyze consumer/regional analysis and extrapolate into a targeted product brief</li>
<li>Develop new products within the assigned categories, executing and analyzing an experimental approach for product design, effectively trouble shooting as necessary and offering plausible, executable solutions</li>
<li>Develop information for product/ingredient specifications, in process control points and testing requirements</li>
<li>Develop robust product specifications (from a nutritional and ingredient standpoint) to ensure sustainable and flexible formulas that will meet consumer, quality and process needs</li>
</ul>
&nbsp;
Project Management
<ul>
<li>Management of several medium complexity projects with little supervision within the assigned categories</li>
<li>Provide technical input through the planning and decision-making process and effectively communicating with senior R&amp;D management</li>
<li>Plan and lead product development projects and collaborate effectively with a cross-functional, multidisciplinary team to achieve the project scope on time and within budget while meeting quality parameters</li>
<li>Deliver a flawless handover to Operations, document findings and all relevant reports according to standard and capture lessons learned and best practices</li>
</ul>
&nbsp;
Technical Assistance
<ul>
<li>Responsible for adhering to the FCP stability program by ensuring timely initiation of stability studies, execution and reporting as directed by the category responsible as part of recipe development &amp; improvement or packaging changes.</li>
<li>Perform trials/experiments in kitchen/lab/pilot and factory scale to achieve all briefed objectives on time</li>
<li>Support the category during product industrialization by acquiring basic process understanding and ensuring proper knowledge transfer from R&amp;D to operations</li>
</ul>
&nbsp;
Driving Improvements
<ul>
<li>Responsible for approving Quality Control Samples</li>
<li>Effectively ensuring constant upkeep of competition analysis with basic sensorial and consumer understanding to support product development.</li>
<li>Support the various matching programs</li>
<li>Participate effectively in investigations and problem-solving initiatives</li>
<li>Perform product analysis and set up new methods when required</li>
</ul>
&nbsp;
Ideal Candidate Profile
Education
<ul>
<li>Master&rsquo;s degree in food technology/ Food Engineering with more 5 years of experience in product development</li>
<li>A PhD in a relevant area will be preferred</li>
<li>5 years of experience in Food Product Development in the factory/ kitchen / lab environment.</li>
</ul>
Technical skills
<ul>
<li>Knowledge of food technology</li>
<li>Strong knowledge and competencies in flavour chemistry (e.g. flavour generation, flavour stability, sensory relevance), and link to raw materials and food processing</li>
<li>Good level of ingredient knowledge &amp; their impact on the process and final product</li>
<li>Good knowledge of&nbsp;processes and technologies involved&nbsp;in food manufacturing</li>
<li>Ability to analyse and understand consumer/regional analysis</li>
<li>Good Sensorial skills and ability to deduct conclusions</li>
<li>Industry safety standards and Good Manufacturing Practices (GMPs)</li>
</ul>
Competencies
<ul>
<li>Creativity and Innovation</li>
<li>Analytical thinking and problem solving*</li>
<li>Attention to detail*</li>
<li>Drive for results*</li>
<li>Quality Orientation</li>
<li>Teamwork</li>
<li>Verbal and written communication</li>
<li>Environmental scanning</li>
<li>Program and Project Management</li>
<li>Planning and organizing*</li>
<li>Monitoring and measuring</li>
</ul>


Reporting to the Head of R&amp;D, the Category Product Technologist designs, plans, validates and implements the development of new products, line extension, products renovations within a number of assigned product categories that are in compliance with established safety standards, good manufacturing practices (GMPs) and will follow and uphold all Food Safety and Food Quality policies as pertains to role. In the role, he / she assesses &amp; develops under the guidance of the senior NPD manager the category consumer and competition benchmarking that defines the sensory space and competitive differentiation from competitors. The Category Product Technologist also acts as a link to pilot plant &amp; factory support and follows the scale-up of products and supports operations with new product launches and assists in the trouble shooting. The Product Technologist sets specifications for raw materials and products.




Key Accountabilities

Product Innovation and Development


 - Support the establishment of the consumer and category benchmarking with particular focus on existing competitors, market solutions and sensory product profiling

 - Support the development of the innovation pipeline within your assigned categories by participating in exploratory activities to surface new product ideas with moderate input from supervisor

 - Analyze consumer/regional analysis and extrapolate into a targeted product brief

 - Develop new products within the assigned categories, executing and analyzing an experimental approach for product design, effectively trouble shooting as necessary and offering plausible, executable solutions

 - Develop information for product/ingredient specifications, in process control points and testing requirements

 - Develop robust product specifications (from a nutritional and ingredient standpoint) to ensure sustainable and flexible formulas that will meet consumer, quality and process needs





Project Management


 - Management of several medium complexity projects with little supervision within the assigned categories

 - Provide technical input through the planning and decision-making process and effectively communicating with senior R&amp;D management

 - Plan and lead product development projects and collaborate effectively with a cross-functional, multidisciplinary team to achieve the project scope on time and within budget while meeting quality parameters

 - Deliver a flawless handover to Operations, document findings and all relevant reports according to standard and capture lessons learned and best practices





Technical Assistance


 - Responsible for adhering to the FCP stability program by ensuring timely initiation of stability studies, execution and reporting as directed by the category responsible as part of recipe development &amp; improvement or packaging changes.

 - Perform trials/experiments in kitchen/lab/pilot and factory scale to achieve all briefed objectives on time

 - Support the category during product industrialization by acquiring basic process understanding and ensuring proper knowledge transfer from R&amp;D to operations





Driving Improvements


 - Responsible for approving Quality Control Samples

 - Effectively ensuring constant upkeep of competition analysis with basic sensorial and consumer understanding to support product development.

 - Support the various matching programs

 - Participate effectively in investigations and problem-solving initiatives

 - Perform product analysis and set up new methods when required





Ideal Candidate Profile

Education


 - Master’s degree in food technology/ Food Engineering with more 5 years of experience in product development

 - A PhD in a relevant area will be preferred

 - 5 years of experience in Food Product Development in the factory/ kitchen / lab environment.


Technical skills


 - Knowledge of food technology

 - Strong knowledge and competencies in flavour chemistry (e.g. flavour generation, flavour stability, sensory relevance), and link to raw materials and food processing

 - Good level of ingredient knowledge &amp; their impact on the process and final product

 - Good knowledge of
processes and technologies involved
in food manufacturing

 - Ability to analyse and understand consumer/regional analysis

 - Good Sensorial skills and ability to deduct conclusions

 - Industry safety standards and Good Manufacturing Practices (GMPs)


Competencies


 - Creativity and Innovation

 - Analytical thinking and problem solving*

 - Attention to detail*

 - Drive for results*

 - Quality Orientation

 - Teamwork

 - Verbal and written communication

 - Environmental scanning

 - Program and Project Management

 - Planning and organizing*

 - Monitoring and measuring


Senior Product Technologist

Reporting to the Sales Manager, you will enjoy a position that offers exposure to a broad range of commercial activities and stakeholder interaction, providing administrative and functional support within a collaborative team environment. You will in turn have access to exceptional career opportunities for further growth and development within the sales team or other desired functions.

Key Accountabilities
Order processing and tracking
<ul>
<li>Completing the sales order process by generating quotations, processing and maintaining sales orders and checking invoices while ensuring loads are optimized for clients.</li>
<li>Tracking the status of orders continuously from time of entry to completion in order to ensure on time shipment and customer receipt.</li>
<li>Coordinate with internal departments to remove any obstacles preventing the production or shipment of an order and facilitate the marketing department in dispatching marketing materials required and coordinating receipt with clients.</li>
<li>Generate various reports and tracking tools, maintaining data accuracy and timelines, highlighting issues and recommending solutions.</li>
</ul>
Product activation support
<ul>
<li>Support new product launches by arranging product samples for clients.</li>
<li>Support the registration of existing products in markets where required by providing accurate documentation coordinated with various departments.</li>
</ul>
Customer Relationship Management
<ul>
<li>Accountable for ensuring system data is accurate, archived correctly and up to date in order to make informed decisions and support in brand building.</li>
<li>Follow through on customer complaints received from various markets ensuring timely responses are given to clients.</li>
<li>Prepare customer system profiles updates which support critical processes by ensuring payment terms, prices, product compliance and products available to sell are kept up to date.</li>
<li>Support the coordination of customer and internal conferences or meetings.</li>
<li>Providing general administration and support tasks to our Sales management team including business reporting and presentations.</li>
</ul>
&nbsp;
Ideal Candidate Profile
Education
<ul>
<li>A &ndash; Levels or equivalent from a renowned school with a high pass grade; A diploma would be an advantage</li>
</ul>
Experience
<ul>
<li>Between 2 to 5&nbsp;years experience where any knowledge gained in Sales or Marketing, Export or Supply Chain, Customer Service, Finance Control and Procurement will be essential.</li>
</ul>
Technical Skills
<ul>
<li>Customer service</li>
<li>Order Processing</li>
<li>Export Management</li>
<li>Accounts Receivable</li>
<li>Data Management &amp; Archiving</li>
<li>Basic computer skills</li>
</ul>
Key Competencies
<ul>
<li>Attention to Detail</li>
<li>Action Orientated</li>
<li>Customer Service Orientation</li>
<li>Verbal and written communication</li>
<li>Building the brand</li>
<li>Monitoring and Measuring</li>
</ul>


Reporting to the Sales Manager, you will enjoy a position that offers exposure to a broad range of commercial activities and stakeholder interaction, providing administrative and functional support within a collaborative team environment. You will in turn have access to exceptional career opportunities for further growth and development within the sales team or other desired functions.



Key Accountabilities

Order processing and tracking


 - Completing the sales order process by generating quotations, processing and maintaining sales orders and checking invoices while ensuring loads are optimized for clients.

 - Tracking the status of orders continuously from time of entry to completion in order to ensure on time shipment and customer receipt.

 - Coordinate with internal departments to remove any obstacles preventing the production or shipment of an order and facilitate the marketing department in dispatching marketing materials required and coordinating receipt with clients.

 - Generate various reports and tracking tools, maintaining data accuracy and timelines, highlighting issues and recommending solutions.


Product activation support


 - Support new product launches by arranging product samples for clients.

 - Support the registration of existing products in markets where required by providing accurate documentation coordinated with various departments.


Customer Relationship Management


 - Accountable for ensuring system data is accurate, archived correctly and up to date in order to make informed decisions and support in brand building.

 - Follow through on customer complaints received from various markets ensuring timely responses are given to clients.

 - Prepare customer system profiles updates which support critical processes by ensuring payment terms, prices, product compliance and products available to sell are kept up to date.

 - Support the coordination of customer and internal conferences or meetings.

 - Providing general administration and support tasks to our Sales management team including business reporting and presentations.





Ideal Candidate Profile

Education


 - A – Levels or equivalent from a renowned school with a high pass grade; A diploma would be an advantage


Experience


 - Between 2 to 5
years experience where any knowledge gained in Sales or Marketing, Export or Supply Chain, Customer Service, Finance Control and Procurement will be essential.


Technical Skills


 - Customer service

 - Order Processing

 - Export Management

 - Accounts Receivable

 - Data Management &amp; Archiving

 - Basic computer skills


Key Competencies


 - Attention to Detail

 - Action Orientated

 - Customer Service Orientation

 - Verbal and written communication

 - Building the brand

 - Monitoring and Measuring
