Established in 2020, Purple Chilli Recruitment Services has quickly become one of the most stand-out, leading Recruitment Agencies in Gibraltar, offering an excellent portfolio of vacancies across various sectors.

With over 30 years industry experience, Purple Chilli Recruitment’s team are knowledgeable and talented, combined with impeccable customer relations when it comes to delivering the highest quality recruitment services to every client and candidate.

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2020

Flexible working hours

Work environment

The successful applicant will be supporting the work of an executive at the firm. The role involves assisting with elements of company administration including maintaining accurate company records and minutes, working with local and international organization, making statutory and regulatory filings, as well as assisting with other general client services work. The successful applicant will receive support from the firm to complete any relevant professional examinations and training.
Desired skills and experience:
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, Accounting, Management, Finance or Law is preferred, but not essential</li>
<li>Strong academic background</li>
<li>Prior experience in the company management sector is preferred, but not essential</li>
<li>Self-motivated and highly organized individual who is an excellent team player</li>
<li>Excellent writing and interpersonal skills with a high attention to detail</li>
<li>Strong organizational skills with an ability to multi-task</li>
<li>Strong IT skills, including proficiency in Microsoft Office (required) and Viewpoint (preferred)</li>
</ul>

Purple Chilli Recruitment Services


The successful applicant will be supporting the work of an executive at the firm. The role involves assisting with elements of company administration including maintaining accurate company records and minutes, working with local and international organization, making statutory and regulatory filings, as well as assisting with other general client services work. The successful applicant will receive support from the firm to complete any relevant professional examinations and training.

Desired skills and experience:


 - Bachelor’s degree in Business Administration, Accounting, Management, Finance or Law is preferred, but not essential

 - Strong academic background

 - Prior experience in the company management sector is preferred, but not essential

 - Self-motivated and highly organized individual who is an excellent team player

 - Excellent writing and interpersonal skills with a high attention to detail

 - Strong organizational skills with an ability to multi-task

 - Strong IT skills, including proficiency in Microsoft Office (required) and Viewpoint (preferred)


Active

Corporate Services Admin - Gibraltar

The successful applicant should be at least AAT qualified (and looking to undertake further studies in accountancy, e.g., ACCA), or possess a similar or higher qualification, have a good working knowledge of Excel, have excellent oral and written communications skills, be hardworking, motivated and a good team player. The ideal candidate for the role would preferably have prior industry experience as well as fund accounting knowledge.
Desired skills and experience:
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, Accounting or Finance is preferred, or at least AAT qualified (and looking to undertake further studies in accountancy e.g., ACCA).</li>
<li>Prior industry experience as well as fund accounting knowledge is preferred.</li>
<li>Self-motivated and highly organised individual who is an excellent team player.</li>
<li>Excellent writing and interpersonal skills with a high attention to detail.</li>
<li>Strong organisational skills with an ability to multi-task.</li>
<li>Strong IT skills, including proficiency in Microsoft Office (required) and Viewpoint (preferred).</li>
</ul>


The successful applicant should be at least AAT qualified (and looking to undertake further studies in accountancy, e.g., ACCA), or possess a similar or higher qualification, have a good working knowledge of Excel, have excellent oral and written communications skills, be hardworking, motivated and a good team player. The ideal candidate for the role would preferably have prior industry experience as well as fund accounting knowledge.

Desired skills and experience:


 - Bachelor’s degree in Business Administration, Accounting or Finance is preferred, or at least AAT qualified (and looking to undertake further studies in accountancy e.g., ACCA).

 - Prior industry experience as well as fund accounting knowledge is preferred.

 - Self-motivated and highly organised individual who is an excellent team player.

 - Excellent writing and interpersonal skills with a high attention to detail.

 - Strong organisational skills with an ability to multi-task.

 - Strong IT skills, including proficiency in Microsoft Office (required) and Viewpoint (preferred).


Accounts Assistant - Gibraltar

Duties and responsibilities:
The role holder will provide support to the Credit Function of the Gibraltar Bank and its London Branch. This involves undertaking the following:
<ul>
<li>Supporting the Head of Credit Risk Management in the evaluation, preparation and submission of credit applications.</li>
<li>Preparation of all credit related documentation i.e.&nbsp;
<ul>
<li>Facility Letter o Pledge documentation&nbsp;</li>
<li>Registration of charges</li>
</ul>
</li>
<li>Processing new limits and attach collateral to limits.</li>
<li>Processing renewal of limits and collateral.</li>
<li>Managing and processing the set up or the rolling of Lombard and property mortgages including:
<ul>
<li>obtaining rates from treasury and ensuring the commercial mortgage is input correctly on Avaloq including any sub-participation;</li>
</ul>
</li>
<li>Managing and processing the set up of sub-participation</li>
<li>Processing applicable Treasury Rates to relevant credit facilities i.e. monthly overdraft rates;</li>
<li>Support the Head of Credit Risk Management with credit monitoring related activities including assessing unauthorised overdrafts, collateral shortfalls and limit breaches, ensuring that these are appropriately reported.</li>
<li>Daily monitoring and review of credit risk and violations (limit excess, collateral shortfall and/or unauthorised credits);</li>
<li>Support the Head of Credit Risk Management preparing reports, presentations and KPIs as may be required.</li>
<li>Monitoring payment approvals in the event of credit violations;</li>
<li>Maintain up-to-date procedures for credit tasks.</li>
<li>Assist the Head of Credit Risk Management with any other tasks allocated.</li>
<li>Maintain a strong compliant culture adhering to all relevant BJSS directives and relevant regulatory framework.</li>
<li>Follow the company&rsquo;s annual training plan and program.</li>
<li>Exercise duties and tasks in line with the company&rsquo;s Directives and Governance framework.</li>
<li>Ensure the company complies with all BJSS policy directives and the external regulatory framework.</li>
<li>Maintain a business oriented, efficient and effective Credit Risk Section.</li>
<li>Provide absence cover for the Head of Credit Risk Management</li>
</ul>
Competencies:
<ul>
<li>Experience in credit processing tasks</li>
<li>Risk aware and be able to demonstrate continuous professional development</li>
<li>Good understanding and management of Bank&lsquo;s Credit and Operational risks</li>
<li>Strong relationship skills (internal and external)</li>
<li>Strong awareness of the risk environment with a passion to succeed</li>
<li>High level of integrity</li>
<li>Ability to work under pressure</li>
<li>Strong communication skills &ndash; verbal and written, the role holder will be expected review and provide clear feedback on credit approval documentation and be able to challenge the quality of submissions received.</li>
<li>Strong IT skills; learn to use multiple systems interchangeably for the completion of everyday tasks</li>
<li>Excellent time management skills and ability to multi-task and prioritise work, as well as being able to stop/start tasks when reprioritised</li>
<li>Attention to detail and problem solving skills</li>
</ul>
Expected requirements:
<ul>
<li>Graduate in a relevant field, preferred</li>
<li>Relevant Credit / Credit Risk qualification essential&nbsp;
<ul>
<li>CeMAP qualification (essential)</li>
<li>CISI Risk Management (or similar, very desirable)</li>
</ul>
</li>
</ul>


Duties and responsibilities:

The role holder will provide support to the Credit Function of the Gibraltar Bank and its London Branch. This involves undertaking the following:


 - Supporting the Head of Credit Risk Management in the evaluation, preparation and submission of credit applications.

 - Preparation of all credit related documentation i.e.



 - Facility Letter o Pledge documentation


 - Registration of charges



 - Processing new limits and attach collateral to limits.

 - Processing renewal of limits and collateral.

 - Managing and processing the set up or the rolling of Lombard and property mortgages including:


 - obtaining rates from treasury and ensuring the commercial mortgage is input correctly on Avaloq including any sub-participation;



 - Managing and processing the set up of sub-participation

 - Processing applicable Treasury Rates to relevant credit facilities i.e. monthly overdraft rates;

 - Support the Head of Credit Risk Management with credit monitoring related activities including assessing unauthorised overdrafts, collateral shortfalls and limit breaches, ensuring that these are appropriately reported.

 - Daily monitoring and review of credit risk and violations (limit excess, collateral shortfall and/or unauthorised credits);

 - Support the Head of Credit Risk Management preparing reports, presentations and KPIs as may be required.

 - Monitoring payment approvals in the event of credit violations;

 - Maintain up-to-date procedures for credit tasks.

 - Assist the Head of Credit Risk Management with any other tasks allocated.

 - Maintain a strong compliant culture adhering to all relevant BJSS directives and relevant regulatory framework.

 - Follow the company’s annual training plan and program.

 - Exercise duties and tasks in line with the company’s Directives and Governance framework.

 - Ensure the company complies with all BJSS policy directives and the external regulatory framework.

 - Maintain a business oriented, efficient and effective Credit Risk Section.

 - Provide absence cover for the Head of Credit Risk Management


Competencies:


 - Experience in credit processing tasks

 - Risk aware and be able to demonstrate continuous professional development

 - Good understanding and management of Bank‘s Credit and Operational risks

 - Strong relationship skills (internal and external)

 - Strong awareness of the risk environment with a passion to succeed

 - High level of integrity

 - Ability to work under pressure

 - Strong communication skills – verbal and written, the role holder will be expected review and provide clear feedback on credit approval documentation and be able to challenge the quality of submissions received.

 - Strong IT skills; learn to use multiple systems interchangeably for the completion of everyday tasks

 - Excellent time management skills and ability to multi-task and prioritise work, as well as being able to stop/start tasks when reprioritised

 - Attention to detail and problem solving skills


Expected requirements:


 - Graduate in a relevant field, preferred

 - Relevant Credit / Credit Risk qualification essential



 - CeMAP qualification (essential)

 - CISI Risk Management (or similar, very desirable)




Senior Credit Officer - Gibraltar

Key Responsibilities As a Desktop Support Specialist, you will be responsible for providing 1st and 2nd level support for networks, servers, desktops, printers and mobile devices within Organization.
Areas of Responsibility&nbsp;
<ul>
<li>Providing 1st and 2nd level support, monitoring, debugging and escalation of issues to 3rd level as required.</li>
<li>Troubleshooting issues with Servers, Desktops, Laptops, Printers and Mobile devices</li>
<li>System monitoring to ensure continuous operation within required tolerances</li>
<li>To be involved in Desk/PC moves configurations.</li>
<li>Undertaking root cause analysis and debugging to resolve issues where possible.</li>
<li>Assist with problem management where required.</li>
<li>Where necessary, work with the infrastructure team and 3rd party vendors to determine resolutions.&nbsp;</li>
<li>Resolve and act upon issues raised by the business via Service desk as quickly and accurately as possible with a view to minimise outstanding support incidents</li>
<li>Be involved in projects where necessary while managing deadlines as part of a team or on your own.</li>
<li>Out of hours availability for 3rd level Escalation of production issues per the Escalation Policy.&nbsp;</li>
</ul>
Essential:&nbsp;
<ul>
<li>Solid years&rsquo; experience of technical support or an equivalent IT specialist role &ndash; preferably within a high volume transaction environment.</li>
<li>Awareness of ITIL &ndash; support and restore.</li>
<li>Experience with supporting Microsoft desktop OE (Windows 10/11)</li>
<li>Experience with administering and/or supporting Printers and Peripherals.</li>
<li>Experience with supporting MS Active Directory</li>
<li>Experience working with O365, providing support to end-users</li>
<li>Business / Technical Analysis skills&nbsp;</li>
<li>Troubleshooting and analytical with the ability to problem-solve various queries</li>
<li>Understanding of Service desk / Incident / Problem management principles.</li>
<li>Understanding of Change / Release / Configuration technologies.</li>
<li>Understanding of technical components and technical interdependencies.</li>
</ul>
Desirable:&nbsp;
<ul>
<li>Computer Science/IT related university degree</li>
<li>A background in system integration, configuration and maintenance.</li>
<li>Understanding of Change/release processes.</li>
<li>Testing experience.</li>
<li>Ability to create technical documentation.</li>
<li>MCP or MSCA Office 365 certified an advantage.</li>
</ul>
Behavioural:&nbsp;
<ul>
<li>Apply problem-solving techniques to achieve organizational goals.</li>
<li>Actively participate as a member of a team.</li>
<li>Identify and understand issues, comparing data to draw conclusions and apply solutions.</li>
<li>Ability to self-manage to achieve tasks.</li>
<li>Copes effectively under pressure and manages workloads, prioritizing and scheduling tasks effectively.&nbsp;</li>
<li>Ability to simplify and clarify issues to create solutions.</li>
<li>Maintains knowledge of current and future technology trends</li>
<li>Seeks to understand internal users view point and respond to objections.</li>
</ul>


Key Responsibilities As a Desktop Support Specialist, you will be responsible for providing 1st and 2nd level support for networks, servers, desktops, printers and mobile devices within Organization.

Areas of Responsibility



 - Providing 1st and 2nd level support, monitoring, debugging and escalation of issues to 3rd level as required.

 - Troubleshooting issues with Servers, Desktops, Laptops, Printers and Mobile devices

 - System monitoring to ensure continuous operation within required tolerances

 - To be involved in Desk/PC moves configurations.

 - Undertaking root cause analysis and debugging to resolve issues where possible.

 - Assist with problem management where required.

 - Where necessary, work with the infrastructure team and 3rd party vendors to determine resolutions.


 - Resolve and act upon issues raised by the business via Service desk as quickly and accurately as possible with a view to minimise outstanding support incidents

 - Be involved in projects where necessary while managing deadlines as part of a team or on your own.

 - Out of hours availability for 3rd level Escalation of production issues per the Escalation Policy.



Essential:



 - Solid years’ experience of technical support or an equivalent IT specialist role – preferably within a high volume transaction environment.

 - Awareness of ITIL – support and restore.

 - Experience with supporting Microsoft desktop OE (Windows 10/11)

 - Experience with administering and/or supporting Printers and Peripherals.

 - Experience with supporting MS Active Directory

 - Experience working with O365, providing support to end-users

 - Business / Technical Analysis skills


 - Troubleshooting and analytical with the ability to problem-solve various queries

 - Understanding of Service desk / Incident / Problem management principles.

 - Understanding of Change / Release / Configuration technologies.

 - Understanding of technical components and technical interdependencies.


Desirable:



 - Computer Science/IT related university degree

 - A background in system integration, configuration and maintenance.

 - Understanding of Change/release processes.

 - Testing experience.

 - Ability to create technical documentation.

 - MCP or MSCA Office 365 certified an advantage.


Behavioural:



 - Apply problem-solving techniques to achieve organizational goals.

 - Actively participate as a member of a team.

 - Identify and understand issues, comparing data to draw conclusions and apply solutions.

 - Ability to self-manage to achieve tasks.

 - Copes effectively under pressure and manages workloads, prioritizing and scheduling tasks effectively.


 - Ability to simplify and clarify issues to create solutions.

 - Maintains knowledge of current and future technology trends

 - Seeks to understand internal users view point and respond to objections.


IT Corporate Desktop Support - Gibraltar

Latest jobs

Over 300 Barbary Macaque Monkeys live up the famous 'Rock of Gibraltar' (The only wild monkey population in Europe)

Population - Around 30,000 (The 5th highest density country/territory in the world)

The official language in Gibraltar is English but many people also speak Spanish

Mediterranean climate with mild winters and warm summers 

The successful applicant will be supporting the work of an executive at the firm. The role involves assisting with elements of company administration including maintaining accurate company records and minutes, working with local and international organization, making statutory and regulatory filings, as well as assisting with other general client services work. The successful applicant will receive support from the firm to complete any relevant professional examinations and training.
Desired skills and experience:
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, Accounting, Management, Finance or Law is preferred, but not essential</li>
<li>Strong academic background</li>
<li>Prior experience in the company management sector is preferred, but not essential</li>
<li>Self-motivated and highly organized individual who is an excellent team player</li>
<li>Excellent writing and interpersonal skills with a high attention to detail</li>
<li>Strong organizational skills with an ability to multi-task</li>
<li>Strong IT skills, including proficiency in Microsoft Office (required) and Viewpoint (preferred).</li>
</ul>


The successful applicant will be supporting the work of an executive at the firm. The role involves assisting with elements of company administration including maintaining accurate company records and minutes, working with local and international organization, making statutory and regulatory filings, as well as assisting with other general client services work. The successful applicant will receive support from the firm to complete any relevant professional examinations and training.

Desired skills and experience:


 - Bachelor’s degree in Business Administration, Accounting, Management, Finance or Law is preferred, but not essential

 - Strong academic background

 - Prior experience in the company management sector is preferred, but not essential

 - Self-motivated and highly organized individual who is an excellent team player

 - Excellent writing and interpersonal skills with a high attention to detail

 - Strong organizational skills with an ability to multi-task

 - Strong IT skills, including proficiency in Microsoft Office (required) and Viewpoint (preferred).


 Corp. Services Administrator -Gibraltar

Our client is seeking a highly motivated and analytical individual to join our team as a Business Analyst (BA). You will be working on a wide range of IT related projects within a telecom&rsquo;s domain, liaising with stakeholders of various levels, both internally and externally and you will be responsible for ensuring business requirements are identified, documented, analysed, and progressed within a structured and programmed environment, as well as supporting the implementation.
Responsibilities
<ul>
<li>Analysing the business needs of the organisation and identifying solutions to business problems&nbsp;using&nbsp;technology.</li>
<li>Ensuring solutions are in accordance with the broader BSS/OSS architecture strategy.</li>
<li>Gathering&nbsp;and&nbsp;analysing&nbsp;data&nbsp;to&nbsp;inform&nbsp;decision&nbsp;making&nbsp;and&nbsp;strategy.</li>
<li>Working&nbsp;with&nbsp;stakeholders&nbsp;to&nbsp;define&nbsp;project&nbsp;scope&nbsp;and&nbsp;objectives.</li>
<li>Developing and maintaining technical documentation, including requirement specifications, process&nbsp;flows,&nbsp;and&nbsp;user&nbsp;guides.</li>
<li>Creating&nbsp;and&nbsp;maintaining&nbsp;project&nbsp;schedules&nbsp;and&nbsp;budgets.</li>
<li>Communicating effectively with technical and non-technical team members, including presenting&nbsp;findings&nbsp;and&nbsp;recommendations&nbsp;to stakeholders.</li>
<li>Testing and validating technical solutions to ensure they meet business requirements.</li>
<li>Providing&nbsp;ongoing&nbsp;support&nbsp;and&nbsp;maintenance&nbsp;for&nbsp;implemented&nbsp;technical&nbsp;solutions.</li>
<li>Continuously improving processes and systems to increase efficiency and effectiveness.</li>
</ul>
Experience &amp; Qualifications
<ul>
<li>A&nbsp;Bachelor&rsquo;s&nbsp;degree&nbsp;in&nbsp;a&nbsp;relevant&nbsp;field,&nbsp;such&nbsp;as&nbsp;business,&nbsp;computer&nbsp;science,&nbsp;or&nbsp;information&nbsp;systems.</li>
<li>Strong&nbsp;analytical&nbsp;and&nbsp;problem-solving&nbsp;skills.</li>
<li>Excellent&nbsp;communication&nbsp;and&nbsp;interpersonal&nbsp;skills.</li>
<li>Experience&nbsp;with&nbsp;project&nbsp;management&nbsp;and&nbsp;the&nbsp;ability&nbsp;to&nbsp;manage&nbsp;multiple&nbsp;projects&nbsp;simultaneously.</li>
<li>Knowledge&nbsp;of&nbsp;business&nbsp;process&nbsp;improvement&nbsp;methodologies,&nbsp;such&nbsp;as&nbsp;Six&nbsp;Sigma&nbsp;or&nbsp;Lean.</li>
<li>Proficiency&nbsp;with&nbsp;data&nbsp;analysis&nbsp;tools,&nbsp;such&nbsp;as&nbsp;Excel&nbsp;or&nbsp;SQL.</li>
<li>Familiarity with relevant technologies and software, such as CRM systems or programming languages.</li>
<li>Experience in a telecommunications environment advantageous.</li>
</ul>


Our client is seeking a highly motivated and analytical individual to join our team as a Business Analyst (BA). You will be working on a wide range of IT related projects within a telecom’s domain, liaising with stakeholders of various levels, both internally and externally and you will be responsible for ensuring business requirements are identified, documented, analysed, and progressed within a structured and programmed environment, as well as supporting the implementation.

Responsibilities


 - Analysing the business needs of the organisation and identifying solutions to business problems
using
technology.

 - Ensuring solutions are in accordance with the broader BSS/OSS architecture strategy.

 - Gathering
and
analysing
data
to
inform
decision
making
and
strategy.

 - Working
with
stakeholders
to
define
project
scope
and
objectives.

 - Developing and maintaining technical documentation, including requirement specifications, process
flows,
and
user
guides.

 - Creating
and
maintaining
project
schedules
and
budgets.

 - Communicating effectively with technical and non-technical team members, including presenting
findings
and
recommendations
to stakeholders.

 - Testing and validating technical solutions to ensure they meet business requirements.

 - Providing
ongoing
support
and
maintenance
for
implemented
technical
solutions.

 - Continuously improving processes and systems to increase efficiency and effectiveness.


Experience &amp; Qualifications


 - A
Bachelor’s
degree
in
a
relevant
field,
such
as
business,
computer
science,
or
information
systems.

 - Strong
analytical
and
problem-solving
skills.

 - Excellent
communication
and
interpersonal
skills.

 - Experience
with
project
management
and
the
ability
to
manage
multiple
projects
simultaneously.

 - Knowledge
of
business
process
improvement
methodologies,
such
as
Six
Sigma
or
Lean.

 - Proficiency
with
data
analysis
tools,
such
as
Excel
or
SQL.

 - Familiarity with relevant technologies and software, such as CRM systems or programming languages.

 - Experience in a telecommunications environment advantageous.


Business Analyst - Gibraltar

Key Aspects of the Role:
Reporting to the General Manager, the remit of this role covers all aspects of administration and&nbsp;requires a motivated and hardworking candidate with strong time management, organisational and communication skills and a focus on data quality and control.&nbsp;
Key Duties and Responsibilities:
<ul>
<li>Coordinating schedules, meetings and appointments</li>
<li>Arranging travel, transport and booking accommodation</li>
<li>Assisting in the co-ordination and preparation of meeting rooms</li>
<li>Liaising with colleagues, suppliers and clients</li>
<li>Arranging social events, off-site meetings</li>
<li>Uploading board packs to Virtual Platform</li>
<li>Assisting Accounts Team with some purchase ledger duties</li>
<li>Processing payments on EQ system</li>
<li>Updating cashbooks</li>
<li><a target="_blank">Providing general support and completing ad-hoc tasks as required by &nbsp;General Manager and wider Finance team&nbsp;</a></li>
</ul>
Required Skills:
<ul>
<li>Excellent organisational and calendar management skills&nbsp;</li>
<li>Good interpersonal skills and ability to build relationships and communicate effectively with the wider team</li>
<li>High levels of flexibility and adaptability</li>
<li>Attention to detail</li>
<li>Ability to multitask and prioritise everchanging workload&nbsp;</li>
<li>Self-motivator, pro-active in all aspects of the role</li>
<li>Strong Microsoft Excel and Word skills</li>
</ul>


Key Aspects of the Role:

Reporting to the General Manager, the remit of this role covers all aspects of administration and
requires a motivated and hardworking candidate with strong time management, organisational and communication skills and a focus on data quality and control.


Key Duties and Responsibilities:


 - Coordinating schedules, meetings and appointments

 - Arranging travel, transport and booking accommodation

 - Assisting in the co-ordination and preparation of meeting rooms

 - Liaising with colleagues, suppliers and clients

 - Arranging social events, off-site meetings

 - Uploading board packs to Virtual Platform

 - Assisting Accounts Team with some purchase ledger duties

 - Processing payments on EQ system

 - Updating cashbooks

 - Providing general support and completing ad-hoc tasks as required by 
General Manager and wider Finance team



Required Skills:


 - Excellent organisational and calendar management skills


 - Good interpersonal skills and ability to build relationships and communicate effectively with the wider team

 - High levels of flexibility and adaptability

 - Attention to detail

 - Ability to multitask and prioritise everchanging workload


 - Self-motivator, pro-active in all aspects of the role

 - Strong Microsoft Excel and Word skills


Administrative Assistant - Gibraltar

Duties and responsibilities:&nbsp;
<ul>
<li>Processing of payments, securities orders, loans and deposits&nbsp;</li>
<li>Support the account opening process&nbsp;</li>
<li>Support ongoing account maintenance requirements, in line with regulatory and internal policy requirements&nbsp;</li>
<li>Processing changes of circumstances with regards to clients&nbsp;</li>
<li>Support periodic reviews of client files&nbsp;</li>
<li>Support the requirements of transaction monitoring&nbsp;</li>
<li>Support credit card setup&nbsp;</li>
<li>Client reporting (production of statements, valuations, advices, bespoke reports) &ndash; knowledge of Solvency II reporting for Insurance clients would be an advantage&nbsp;</li>
<li>Administration of Corporate Actions&nbsp;</li>
<li>Support bank projects and testing of new systems/processes&nbsp;</li>
<li>General front office administrative support and query management&nbsp;</li>
<li>Support bank events&nbsp;</li>
<li>Preparation of packs/presentations for clients as well as internal management forums and committees&nbsp;</li>
<li>Handling and analysing sales, KPI or transactional data &nbsp;&nbsp;</li>
</ul>
Competencies:&nbsp;
<ul>
<li>Relevant industry experience, preferably within a private banking or asset management environment, but other financial services experience will be considered (e.g. Insurance, Accounting, Family Office) &nbsp;</li>
<li>Understanding of financial instruments (e.g. equities, fixed income, funds, etc) and of investment management&nbsp;</li>
<li>Friendly, approachable, can-do attitude&nbsp;</li>
<li>Highly motivated and uses own initiative&nbsp;</li>
<li>Appreciation of risks associated with client on-boarding, account maintenance, payment processing and order execution&nbsp;</li>
<li>Good team player&nbsp;</li>
<li>Strong communication skills; fluency in English is a must, additional languages are advantageous&nbsp;</li>
<li>Attention to detail and technical mind&nbsp;</li>
<li>High energy, proactive and works well under pressure &nbsp;&nbsp;</li>
<li>Ability to deliver a first-class service to private banking clients&nbsp;</li>
</ul>


Duties and responsibilities:



 - Processing of payments, securities orders, loans and deposits


 - Support the account opening process


 - Support ongoing account maintenance requirements, in line with regulatory and internal policy requirements


 - Processing changes of circumstances with regards to clients


 - Support periodic reviews of client files


 - Support the requirements of transaction monitoring


 - Support credit card setup


 - Client reporting (production of statements, valuations, advices, bespoke reports) – knowledge of Solvency II reporting for Insurance clients would be an advantage


 - Administration of Corporate Actions


 - Support bank projects and testing of new systems/processes


 - General front office administrative support and query management


 - Support bank events


 - Preparation of packs/presentations for clients as well as internal management forums and committees


 - Handling and analysing sales, KPI or transactional data 




Competencies:



 - Relevant industry experience, preferably within a private banking or asset management environment, but other financial services experience will be considered (e.g. Insurance, Accounting, Family Office) 


 - Understanding of financial instruments (e.g. equities, fixed income, funds, etc) and of investment management


 - Friendly, approachable, can-do attitude


 - Highly motivated and uses own initiative


 - Appreciation of risks associated with client on-boarding, account maintenance, payment processing and order execution


 - Good team player


 - Strong communication skills; fluency in English is a must, additional languages are advantageous


 - Attention to detail and technical mind


 - High energy, proactive and works well under pressure 



 - Ability to deliver a first-class service to private banking clients



Assistant Relationship Manager-Gibraltar

Main Duties &amp; Responsibilities
<ul>
<li>Coordinate the administrative activities of the VC&rsquo;s office. This includes working with administrative, academic, and professional services colleagues across the university, and extensive dealings with senior University staff and external stakeholders.&nbsp;</li>
<li>Provide executive-level professional support to the VC including managing sensitive and confidential matters with discretion and diplomacy.&nbsp;</li>
<li>Undertake the day-to-day management of the VC&rsquo;s Office including but not limited to dealing with enquires, managing conference calls, ICT troubleshooting, logistics planning and diary management.</li>
<li>Attend meetings with the VC on numerous University internal and external committees (including high-level committees such as the Board of Governors). The individual will be responsible for the preparation of minutes including tracking action items.&nbsp;</li>
<li>Coordinate special projects as assigned.&nbsp;</li>
<li>Prepare briefing papers, committee papers, travel itineraries, presentations, and speeches for the VC, conveying information in a concise, clear manner.&nbsp;</li>
<li>Act as the VC point of contact, developing and maintaining relationships with key internal and external stakeholders to encourage engagement with the University&rsquo;s activities and ensuring the VC is briefed on all matters within the University requiring her attention.&nbsp;</li>
<li>Develop and implement administrative practices, systems, and procedures to optimise the efficiency of the Vice Chancellors office.&nbsp;</li>
<li>Ensure all correspondence from the VC office is professional, high quality and in line with the standards and expectations of the VC.&nbsp;</li>
<li>Provide an exceptional level of organisation for a busy, high-profile office, promoting a positive image of the University when dealing with internal and external stakeholders, getting it right first time.&nbsp;</li>
<li>Act as the key liaison for international dignitaries, the Board of Governors and the University&rsquo;s Chancellor.&nbsp;</li>
<li>Support other Executive team members as directed by the VC.</li>
</ul>
Qualifications and/or Professional Development
<ul>
<li>Undergraduate Degree.</li>
<li>Postgraduate degree &nbsp;</li>
<li>Professional qualification&nbsp;</li>
<li>Confidently bilingual in English and Spanish</li>
</ul>
Previous Experience:
<ul>
<li>Minimum of 2 years&rsquo; experience in a high</li>
<li>level administrative support position.&nbsp;</li>
<li>Experience in coordinating and implementing projects.&nbsp;</li>
<li>Experience of working in an environment with a high degree of customer contact.&nbsp;</li>
<li>Experience in officering meetings and minute writing.</li>
<li>Contributing to HE leadership i.e., through decision-making and/or committee membership.&nbsp;</li>
<li>Experience of working in a Higher Education environment.&nbsp;</li>
<li>Experience of organizing/managing events.&nbsp;</li>
</ul>
Knowledge, Skills and Abilities
<ul>
<li>Excellent attention to detail.&nbsp;</li>
<li>High-level interpersonal skills, including the ability to utilise diplomacy and build positive relationships internally across the University (staff, students, Governors).&nbsp;</li>
<li>Excellent planning, time management and organisational skills, including the ability to meet deadlines and manage multiple simultaneous projects, without compromising on quality.&nbsp;</li>
<li>Track record in managing sensitive and confidential matters with discretion and diplomacy.&nbsp;</li>
<li>Track record of refining administrative processes and using data to assess their effectiveness.&nbsp;</li>
<li>Personal agility, resilience, and ability to work under pressure.&nbsp;</li>
<li>Strong influencing and persuasion skills, effective with stakeholders at all levels.&nbsp;</li>
<li>Able to communicate information clearly, articulately, and confidently using a range of channels.&nbsp;</li>
<li>Effective IT skills including using Microsoft Office, and digital technologies.&nbsp;</li>
<li>Positive, enthusiastic, and customer</li>
<li>friendly approach.&nbsp;</li>
<li>Excellent standard of written and spoken English.&nbsp;</li>
<li>Able to respond positively to challenging situations, use initiative and solve&nbsp;</li>
<li>Able to work with minimal supervision, independently or part of a project team.&nbsp;</li>
<li>Experience of coordinating complex projects from first principles to implementation.&nbsp;</li>
<li>A good understanding of the Higher Education sector and the social, political and financial context in which University&rsquo;s operate.&nbsp;</li>
<li>Experience of working with the press and media.</li>
</ul>


Main Duties &amp; Responsibilities


 - Coordinate the administrative activities of the VC’s office. This includes working with administrative, academic, and professional services colleagues across the university, and extensive dealings with senior University staff and external stakeholders.


 - Provide executive-level professional support to the VC including managing sensitive and confidential matters with discretion and diplomacy.


 - Undertake the day-to-day management of the VC’s Office including but not limited to dealing with enquires, managing conference calls, ICT troubleshooting, logistics planning and diary management.

 - Attend meetings with the VC on numerous University internal and external committees (including high-level committees such as the Board of Governors). The individual will be responsible for the preparation of minutes including tracking action items.


 - Coordinate special projects as assigned.


 - Prepare briefing papers, committee papers, travel itineraries, presentations, and speeches for the VC, conveying information in a concise, clear manner.


 - Act as the VC point of contact, developing and maintaining relationships with key internal and external stakeholders to encourage engagement with the University’s activities and ensuring the VC is briefed on all matters within the University requiring her attention.


 - Develop and implement administrative practices, systems, and procedures to optimise the efficiency of the Vice Chancellors office.


 - Ensure all correspondence from the VC office is professional, high quality and in line with the standards and expectations of the VC.


 - Provide an exceptional level of organisation for a busy, high-profile office, promoting a positive image of the University when dealing with internal and external stakeholders, getting it right first time.


 - Act as the key liaison for international dignitaries, the Board of Governors and the University’s Chancellor.


 - Support other Executive team members as directed by the VC.


Qualifications and/or Professional Development


 - Undergraduate Degree.

 - Postgraduate degree 


 - Professional qualification


 - Confidently bilingual in English and Spanish


Previous Experience:


 - Minimum of 2 years’ experience in a high

 - level administrative support position.


 - Experience in coordinating and implementing projects.


 - Experience of working in an environment with a high degree of customer contact.


 - Experience in officering meetings and minute writing.

 - Contributing to HE leadership i.e., through decision-making and/or committee membership.


 - Experience of working in a Higher Education environment.


 - Experience of organizing/managing events.



Knowledge, Skills and Abilities


 - Excellent attention to detail.


 - High-level interpersonal skills, including the ability to utilise diplomacy and build positive relationships internally across the University (staff, students, Governors).


 - Excellent planning, time management and organisational skills, including the ability to meet deadlines and manage multiple simultaneous projects, without compromising on quality.


 - Track record in managing sensitive and confidential matters with discretion and diplomacy.


 - Track record of refining administrative processes and using data to assess their effectiveness.


 - Personal agility, resilience, and ability to work under pressure.


 - Strong influencing and persuasion skills, effective with stakeholders at all levels.


 - Able to communicate information clearly, articulately, and confidently using a range of channels.


 - Effective IT skills including using Microsoft Office, and digital technologies.


 - Positive, enthusiastic, and customer

 - friendly approach.


 - Excellent standard of written and spoken English.


 - Able to respond positively to challenging situations, use initiative and solve


 - Able to work with minimal supervision, independently or part of a project team.


 - Experience of coordinating complex projects from first principles to implementation.


 - A good understanding of the Higher Education sector and the social, political and financial context in which University’s operate.


 - Experience of working with the press and media.


Executive Administrator - Gibraltar

Duties and Responsibilities:&nbsp;
<ul>
<li>Support the Project Managers for all new projects and change requests, from point of approval secured by Account manager&nbsp;</li>
<li>Responsible for PID creation to be used by the Project manager for tracking during project&nbsp;</li>
<li>Supporting the Project Managers to ensure final list of tasks included, before project commences is correct, and supporting the ongoing tracking, to keep the delivery date accurate&nbsp;</li>
<li>Support the Project Managers, where required, on weekly calls, with the Program Managers to action items as delegated to support during the onboarding of new Program Managers and partners and ongoing projects and change requests&nbsp;</li>
<li>Assist in the ongoing development and implementation of changes to existing programs, to promote growth of the portfolio and increased revenue.&nbsp;</li>
<li>Support our sponsored processors and card bureaus, during projects.&nbsp;</li>
<li>Support the Project Managers with the accurate/timely billing of projects and communicate delays to Program Managers, if bills are not settled in a timely fashion&nbsp;</li>
<li>Working closely with all stakeholders in Project meetings, including quarterly, mid and post implementation reviews.&nbsp;</li>
<li>Conversant with latest product and regulatory developments within the payments industry&nbsp;</li>
<li>Communicate to Project Manager and Account Managers when all project tasks are complete, so a PAL may be issued&nbsp;</li>
<li>Occasional overseas travel and out of work hours maybe required&nbsp;</li>
<li>Perform other related duties as assigned by the DOPD&nbsp;</li>
<li>Supporting the Project Manager in the initial reviewer on collateral, website, apps and Pay documentation</li>
</ul>
KEY SKILLS , KNOWLEDGE, EXPERINECE
<ul>
<li>Good knowledge of the current and ever-changing regulatory environment</li>
<li>&nbsp;Understanding of project management principles</li>
<li>Understanding of industry best practice&nbsp;</li>
<li>Good knowledge of card scheme rules and Pay requirements</li>
</ul>
EDUCATION AND EXPERIENCE
<ul>
<li>A minimum of 2 years project management or administration experience&nbsp;</li>
<li>Good grasp of business acumen, recognizing and acting upon opportunities&nbsp;</li>
<li>Excellent verbal, written, and interpersonal communication skills with the ability to communicate well with all levels of employees: management, team members, and external partners&nbsp;</li>
<li>A team player able to work effectively in a team fostered, multi-tasking and flexible environment&nbsp;</li>
<li>A self-starter who takes responsibility for quality of results and requires minimal supervision&nbsp;</li>
<li>Attention to detail with the ability to prioritize and organize work&nbsp;</li>
<li>Strong commitment to compliance with applicable law, policies, and procedures&nbsp;</li>
<li>Problem solving skills and demonstrated initiative in identifying areas of opportunity and following issues through to resolution</li>
</ul>


Duties and Responsibilities:



 - Support the Project Managers for all new projects and change requests, from point of approval secured by Account manager


 - Responsible for PID creation to be used by the Project manager for tracking during project


 - Supporting the Project Managers to ensure final list of tasks included, before project commences is correct, and supporting the ongoing tracking, to keep the delivery date accurate


 - Support the Project Managers, where required, on weekly calls, with the Program Managers to action items as delegated to support during the onboarding of new Program Managers and partners and ongoing projects and change requests


 - Assist in the ongoing development and implementation of changes to existing programs, to promote growth of the portfolio and increased revenue.


 - Support our sponsored processors and card bureaus, during projects.


 - Support the Project Managers with the accurate/timely billing of projects and communicate delays to Program Managers, if bills are not settled in a timely fashion


 - Working closely with all stakeholders in Project meetings, including quarterly, mid and post implementation reviews.


 - Conversant with latest product and regulatory developments within the payments industry


 - Communicate to Project Manager and Account Managers when all project tasks are complete, so a PAL may be issued


 - Occasional overseas travel and out of work hours maybe required


 - Perform other related duties as assigned by the DOPD


 - Supporting the Project Manager in the initial reviewer on collateral, website, apps and Pay documentation


KEY SKILLS , KNOWLEDGE, EXPERINECE


 - Good knowledge of the current and ever-changing regulatory environment

 - 
Understanding of project management principles

 - Understanding of industry best practice


 - Good knowledge of card scheme rules and Pay requirements


EDUCATION AND EXPERIENCE


 - A minimum of 2 years project management or administration experience


 - Good grasp of business acumen, recognizing and acting upon opportunities


 - Excellent verbal, written, and interpersonal communication skills with the ability to communicate well with all levels of employees: management, team members, and external partners


 - A team player able to work effectively in a team fostered, multi-tasking and flexible environment


 - A self-starter who takes responsibility for quality of results and requires minimal supervision


 - Attention to detail with the ability to prioritize and organize work


 - Strong commitment to compliance with applicable law, policies, and procedures


 - Problem solving skills and demonstrated initiative in identifying areas of opportunity and following issues through to resolution


Project Co-Ordinator - Gibraltar

Our Client is now seeking an Audit Manager for a role in Gibraltar. As an Audit Manager, you&rsquo;ll lead a team of forward-thinking individuals to deliver high quality audits. You&rsquo;ll gain in-depth knowledge into how businesses run, gain direct access to internal stakeholders and clients and work with an unrivalled range of organisations we audit.&nbsp;


Our Client is now seeking an Audit Manager for a role in Gibraltar. As an Audit Manager, you’ll lead a team of forward-thinking individuals to deliver high quality audits. You’ll gain in-depth knowledge into how businesses run, gain direct access to internal stakeholders and clients and work with an unrivalled range of organisations we audit.


Responsibilities


 - Leading teams, using your team and relationship management skills to ensure the delivery of high-quality audit work – from planning to completion of an Audit, including the review of financial statements, ensuring that it meets regulatory standards. 

 - Building meaningful relationships and demonstrating curiosity that will allow you to have insightful conversations and provide visible challenge during the Audit.

 - Building connections across teams and specialist areas within the business to help bring insight to the organisations we audit. This includes managing a variety of views and consulting where appropriate.

 - Leading on the completion of areas of complex or judgmental audit work which includes the identification of issues, analysis of data, articulation of findings and the ability to draw informed conclusions.

 - Managing the financial and resource aspects of Audit engagements, demonstrating a commercial approach throughout.

 - Leading on internal projects supporting the business and the lines of service, as well as acting as a role model, mentor and coach for junior staff members in your business unit.

 - Supporting your team’s technical and personal development and identifying where they may require further support; and

 - Putting your team first by coaching with purpose, being present with the team and openly communicating expectations.


Qualifications


 - Be Chartered Accountant / ACA / ACCA / ICAS qualified accountant (or international equivalent) or have equivalent work experience in Audit (including international candidates who technically qualify in their home country by experience).

 - Experience of IFRS and/or Gibraltar/UK GAAP and international standards on auditing (ISA).

 - Strong project management skills and experience managing an audit from planning to completion.

 - Confident in challenging yourself and others to complete high quality testing and documentation.

 - Ability to establish and nurture positive relationships across all levels – both internally and externally.

 - Drives innovative thinking and supports others through change and uncertainty to overcome hurdles.

 - Experience encouraging a team environment that promotes collaboration and constructive challenge and has demonstrated the ability to act quickly to resolve team issues and questions; and

 - Takes pride in their work and in the Audit profession. Shows resilience and demonstrates dedication to self-development including being agile and innovative in the digital world.


Audit Manager - Gibraltar

Our Client is now seeking a Team Secretary / Personal Assistant to provide a first-class professional support service to all fee earners. The successful candidate will be expected to refocus tasks and priorities periodically as required by the fee earners and/or practice area and is expected, on a daily basis, to create a positive working relationship with the fee earner(s) and their peer group.
Main Duties and Responsibilities
Responsibilities and tasks include, but are not limited to, the core areas of support described below:
&bull; Act as a first point of contact and liaison for clients and colleagues, building effective working relationships and acting as gatekeeper for fee earners by answering and screening telephone calls politely and professionally, assisting callers, taking accurate messages and redirecting enquiries to other relevant fee-earners where necessary.
&bull; Detailed and proactive email inbox management including checking and summarising e-mails on a daily basis, bringing urgent messages to the attention of fee earners and using initiative to prioritise and escalate requests and action, draft and transcribe replies in order to answer queries, reduce volume and maximise efficiency whilst providing exceptional client service.
&bull; Type correspondence and documents and prepare and send short holding, covering or similar letters on behalf of fee earners when required.
&bull; Develop and maintain an extensive knowledge of the fee earners&rsquo; clients, work in progress and projects and be aware of priorities, potential issues and sensitivities. Successfully establish relationships with clients and anticipate their needs.
&bull; Participate in regular work planning with allocated fee earner(s) to review client work activities and requirements and operate an effective bring forward system to ensure self and fee earner(s) meet all deadlines. Immediately clarify instructions from fee earners should they be unclear or if deadlines are not made explicit.
&bull; Assist with client and matter opening and related processes including processing new matter requests, starting electronic filing, applying billing rates, preparing engagement letters.
&bull; Organise and maintain electronic and hard copy document management systems ensuring that all electronic and paper-based files are up to date and maintained at regular intervals and that all closed matters are archived. Carry out health check and &ldquo;tidy&rdquo; of documents and standard templates.
&bull; Proactively seek client information/business cards and updates in order to maintain and update client and other relevant contact details on AIM database and Outlook. Manage &lsquo;watch lists&rsquo;.
&bull; Manage the diaries of allocated fee earner(s) in Microsoft Outlook to ensure the efficient scheduling of meetings including sending and responding to invitations on behalf of the fee earner, making and rearranging appointments and proactively managing meeting clashes.
&bull; Organise extensive international travel, business trips and itineraries for fee earners including sourcing and booking flights, hotels and transport and preparing door-to-door travel packs (full itinerary, tickets, relevant maps and/or directions, contact numbers, arranging cash, currency, visas). Ensure travel arrangements observe budget.
&bull; Booking client and/or inter-office meetings, arrange conference calls and organise client lunches, dinners, workshops, conferences, seminars and other events including booking restaurants locally and abroad. Book equipment, prepare papers and draft agendas for meetings and take minutes, as required, ensuring accuracy and completeness.
&bull; Work proactively with fee earners to ensure that documentation is produced with speed and accuracy and meets clients&rsquo; expectations and deadlines including preparation, creation, amendment, formatting, engrossing, printing, pagination, numbering and presentation of a variety of documents in the Firm&rsquo;s house style using track changes, automatic numbering/styles, cross referencing and fixing problem documents.
&bull; Undertake audio and copy typing, photocopying, scanning and faxing of documents and preparation of trial bundles (if required by the practice area).
&bull; Demonstrate an understanding of, and assist fee earners to coordinate, the end-to-end billing process including running system reports, completing and closing of timesheets, updating time narratives, ensuring disbursements invoices are authorised and added to the file in preparation for billing, printing of billing guides, production of invoices for fee earner approval and/or amendment and following up unpaid bills.
&bull; Prepare and process relevant finance forms including submission of expense claims, payment requisition forms, returned advances and disbursements ensuring allocation to appropriate budgets. Carry out mobile phone reallocation and reclaim process.
&bull; Support fee earners with priority client and business development initiatives including researching information for and preparing animated or graphical client presentations, papers, reports, pitch documentation, invitations, CVs and other client packs or event materials working with the Firm&rsquo;s in-house Marketing and Business Development function as required.
&bull; Assist fee earners with HR-related administration tasks including accurately recording absence of team members, management of team annual leave requests, maintenance of up-to-date CPD/learning records and provision of administrative support at appraisal time.
&bull; Provide excellent cross-team and cross-departmental support whenever s/he has spare capacity and as required. Ensure that team and departmental telephones are covered at all times and willingly offer assistance and provide cover for absent colleagues. Act as a mentor/buddy to new team members.
&bull; Proofread and undertake quality checks on all work produced, become adept at using the Firm&rsquo;s systems and office equipment and develop familiarity with the legal terminology of the practice area.
&bull; Undertake any other duties that are within the employee&rsquo;s skills and abilities whenever reasonably instructed.


Our Client is now seeking a Team Secretary / Personal Assistant to provide a first-class professional support service to all fee earners. The successful candidate will be expected to refocus tasks and priorities periodically as required by the fee earners and/or practice area and is expected, on a daily basis, to create a positive working relationship with the fee earner(s) and their peer group.

Main Duties and Responsibilities

Responsibilities and tasks include, but are not limited to, the core areas of support described below:

• Act as a first point of contact and liaison for clients and colleagues, building effective working relationships and acting as gatekeeper for fee earners by answering and screening telephone calls politely and professionally, assisting callers, taking accurate messages and redirecting enquiries to other relevant fee-earners where necessary.

• Detailed and proactive email inbox management including checking and summarising e-mails on a daily basis, bringing urgent messages to the attention of fee earners and using initiative to prioritise and escalate requests and action, draft and transcribe replies in order to answer queries, reduce volume and maximise efficiency whilst providing exceptional client service.

• Type correspondence and documents and prepare and send short holding, covering or similar letters on behalf of fee earners when required.

• Develop and maintain an extensive knowledge of the fee earners’ clients, work in progress and projects and be aware of priorities, potential issues and sensitivities. Successfully establish relationships with clients and anticipate their needs.

• Participate in regular work planning with allocated fee earner(s) to review client work activities and requirements and operate an effective bring forward system to ensure self and fee earner(s) meet all deadlines. Immediately clarify instructions from fee earners should they be unclear or if deadlines are not made explicit.

• Assist with client and matter opening and related processes including processing new matter requests, starting electronic filing, applying billing rates, preparing engagement letters.

• Organise and maintain electronic and hard copy document management systems ensuring that all electronic and paper-based files are up to date and maintained at regular intervals and that all closed matters are archived. Carry out health check and “tidy” of documents and standard templates.

• Proactively seek client information/business cards and updates in order to maintain and update client and other relevant contact details on AIM database and Outlook. Manage ‘watch lists’.

• Manage the diaries of allocated fee earner(s) in Microsoft Outlook to ensure the efficient scheduling of meetings including sending and responding to invitations on behalf of the fee earner, making and rearranging appointments and proactively managing meeting clashes.

• Organise extensive international travel, business trips and itineraries for fee earners including sourcing and booking flights, hotels and transport and preparing door-to-door travel packs (full itinerary, tickets, relevant maps and/or directions, contact numbers, arranging cash, currency, visas). Ensure travel arrangements observe budget.

• Booking client and/or inter-office meetings, arrange conference calls and organise client lunches, dinners, workshops, conferences, seminars and other events including booking restaurants locally and abroad. Book equipment, prepare papers and draft agendas for meetings and take minutes, as required, ensuring accuracy and completeness.

• Work proactively with fee earners to ensure that documentation is produced with speed and accuracy and meets clients’ expectations and deadlines including preparation, creation, amendment, formatting, engrossing, printing, pagination, numbering and presentation of a variety of documents in the Firm’s house style using track changes, automatic numbering/styles, cross referencing and fixing problem documents.

• Undertake audio and copy typing, photocopying, scanning and faxing of documents and preparation of trial bundles (if required by the practice area).

• Demonstrate an understanding of, and assist fee earners to coordinate, the end-to-end billing process including running system reports, completing and closing of timesheets, updating time narratives, ensuring disbursements invoices are authorised and added to the file in preparation for billing, printing of billing guides, production of invoices for fee earner approval and/or amendment and following up unpaid bills.

• Prepare and process relevant finance forms including submission of expense claims, payment requisition forms, returned advances and disbursements ensuring allocation to appropriate budgets. Carry out mobile phone reallocation and reclaim process.

• Support fee earners with priority client and business development initiatives including researching information for and preparing animated or graphical client presentations, papers, reports, pitch documentation, invitations, CVs and other client packs or event materials working with the Firm’s in-house Marketing and Business Development function as required.

• Assist fee earners with HR-related administration tasks including accurately recording absence of team members, management of team annual leave requests, maintenance of up-to-date CPD/learning records and provision of administrative support at appraisal time.

• Provide excellent cross-team and cross-departmental support whenever s/he has spare capacity and as required. Ensure that team and departmental telephones are covered at all times and willingly offer assistance and provide cover for absent colleagues. Act as a mentor/buddy to new team members.

• Proofread and undertake quality checks on all work produced, become adept at using the Firm’s systems and office equipment and develop familiarity with the legal terminology of the practice area.

• Undertake any other duties that are within the employee’s skills and abilities whenever reasonably instructed.

Qualifications


 - Sound intellectual skills evidenced by a strong academic background including formal secretarial qualifications, further training and experience or educated to graduate level. Must hold at least 5 GCSEs (A-C) or equivalent, to include Mathematics and English.

 - Solid, recent secretarial/pa experience at partner or director level preferably gained within a professional services environment.

 - Experience of fee/billing management and financial tasks.

 - Able to draft, type, format, prepare and produce a wide range of high-quality documentation, correspondence, statistical information, graphics, presentations and short reports displaying sound grammar and legal terminology.

 - Excellent attention to detail and accuracy.

 - Superior organisational, time, project and diary management skills and the proven ability to handle multiple priorities and ad-hoc urgent requests without sacrificing quality or accuracy.

 - Able to work successfully as part of a team.

 - Able to successfully form, build, develop and maintain positive and effective working relationships with people from a wide range of personal and professional backgrounds.

 - Advanced technical skills – accurate audio and copy typing circa 60 + wpm.

 - Excellent knowledge of Microsoft Office, particularly Outlook, Word, PowerPoint and Excel and used to working with house-styles and ‘problem’ documents.

 - Demonstrates sensitivity to the requirements of working for senior staff in a professional services environment.

 - Confident, proactive and able to act proactively on their own initiative to anticipate fee-earner requirements and ensure that these are met.

 - Client orientated with the ability to handle highly confidential information and maintain high levels of confidentiality and discretion at all times.

 - Committed to the delivery of the highest levels of customer service.

 - Demonstrates an enthusiastic and flexible approach to work and its demands


Team Secretary / P.A - Gibraltar

Our client is now hiring for a Treasury Manager for their Gibraltar office, interfacing directly with the company&rsquo;s executive team.
The Role
You will serve as Treasury Manager, interfacing directly with the Bank&rsquo;s executive team, and responsible for:
&bull; Effectively managing the Bank&rsquo;s treasury, liquidity, and capital requirements.
&bull; Maintaining awareness of market environment and conditions to enable the taking of appropriate actions to safeguard the interests of the Bank.
&bull; Monitoring and analysing cash positions including forecasting the Bank&rsquo;s short-, medium- and long-term funding requirements, reporting to the ALCO of the Board regularly and as required.
&bull; Actively managing daily and future treasury positions to ensure sufficient liquidity to meet all settlement obligations.
&bull; Ensuring that excess cash is placed and invested efficiently to earn a return.
&bull; Contributing to the development and management of client banking products to meet the banks treasury needs and demands.
&bull; Making recommendations in relation to setting of tariffs and rates for products and services.
&bull; Maintaining and establishing new correspondent banking partnerships to achieve treasury objectives.
&bull; Developing, rolling out and continuously improving the Bank&rsquo;s Treasury Policies and processes.
&bull; Working closely with the Bank&rsquo;s Risk Management function developing and maintaining the treasury risk framework to monitor all relevant risks including capital and identifying and developing risk mitigation strategies and staying up-to-date with regulatory changes.
&bull; Ensuring the operations of treasury management activities at all times, making recommendations for change as required.
&bull; Preparing and delivering management reporting, board reporting and, presenting to ALCO
&bull; Liaising with senior managers across the organisation.
&bull; Support all ad-hoc initiatives and projects.
&bull; Sound knowledge of banking, treasury, markets products and processes.
&bull; Fully conversant with relevant banking regulations to include but not limited to Basel, CRD4/5, and LCR.
&bull; Familiar with payments and settlements as necessary to support treasury activity.
&bull; Good knowledge of other regulations, practices and policies relating to other bank operations.
Skills / Technical Competencies
&bull; Demonstrate thought leadership. Ability to create long-term trust and relationships with Banks and clients.
&bull; Excellent communication skills, taking on initiatives, and being flexible.
&bull; Strong focus on delivery, ability to turn concepts into actionable solutions.
&bull; Independent and well organised while having the ability to work effectively in team settings.
&bull; Ability to work under pressure and multitask while making sound decisions.
&bull; Excellent interpersonal, communication and presentation skills and ability to influence decisions at all levels.
&bull; Strong analytical skills with a motivation to learn.
&bull; Pay attention to details, set priorities and work under pressure.
&bull; Technical skills: excellent understanding of cash management tools, including forward ladders.
&bull; Ability to embrace new technology and understand the role digital plays in the experience that we deliver for our clients.
Work Experience
Required
&bull; Minimum 5 years of relevant experience managing a Bank&rsquo;s treasury function.
&bull; Knowledge of UK and EU payments.
&bull; Demonstrate strong work ethics.
&bull; Be able to balance high level strategic thinking with day to day and month to month hands on doing.
&bull; A confident self-starter with prior experience leading relationship function in a fast-paced environment.
&bull; A thorough understanding of the regulatory environment in financial services.
&bull; Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence. Desirable:
&bull; Previous experience of starting a new business, defining systems and processes.
&bull; Knowledge of the wider financial, investment services, funds and crypto industries in Gibraltar/UK would be highly desirable.
Education
&bull; Treasury Management experience essential.
&bull; Graduate / Master&rsquo;s degree in finance, economics, or a similar area desired.
&bull; Business level spoken and written English.


Our client is now hiring for a Treasury Manager for their Gibraltar office, interfacing directly with the company’s executive team.

The Role

You will serve as Treasury Manager, interfacing directly with the Bank’s executive team, and responsible for:

• Effectively managing the Bank’s treasury, liquidity, and capital requirements.

• Maintaining awareness of market environment and conditions to enable the taking of appropriate actions to safeguard the interests of the Bank.

• Monitoring and analysing cash positions including forecasting the Bank’s short-, medium- and long-term funding requirements, reporting to the ALCO of the Board regularly and as required.

• Actively managing daily and future treasury positions to ensure sufficient liquidity to meet all settlement obligations.

• Ensuring that excess cash is placed and invested efficiently to earn a return.

• Contributing to the development and management of client banking products to meet the banks treasury needs and demands.

• Making recommendations in relation to setting of tariffs and rates for products and services.

• Maintaining and establishing new correspondent banking partnerships to achieve treasury objectives.

• Developing, rolling out and continuously improving the Bank’s Treasury Policies and processes.

• Working closely with the Bank’s Risk Management function developing and maintaining the treasury risk framework to monitor all relevant risks including capital and identifying and developing risk mitigation strategies and staying up-to-date with regulatory changes.

• Ensuring the operations of treasury management activities at all times, making recommendations for change as required.

• Preparing and delivering management reporting, board reporting and, presenting to ALCO

• Liaising with senior managers across the organisation.

• Support all ad-hoc initiatives and projects.

• Sound knowledge of banking, treasury, markets products and processes.

• Fully conversant with relevant banking regulations to include but not limited to Basel, CRD4/5, and LCR.

• Familiar with payments and settlements as necessary to support treasury activity.

• Good knowledge of other regulations, practices and policies relating to other bank operations.

Skills / Technical Competencies

• Demonstrate thought leadership. Ability to create long-term trust and relationships with Banks and clients.

• Excellent communication skills, taking on initiatives, and being flexible.

• Strong focus on delivery, ability to turn concepts into actionable solutions.

• Independent and well organised while having the ability to work effectively in team settings.

• Ability to work under pressure and multitask while making sound decisions.

• Excellent interpersonal, communication and presentation skills and ability to influence decisions at all levels.

• Strong analytical skills with a motivation to learn.

• Pay attention to details, set priorities and work under pressure.

• Technical skills: excellent understanding of cash management tools, including forward ladders.

• Ability to embrace new technology and understand the role digital plays in the experience that we deliver for our clients.

Work Experience

Required

• Minimum 5 years of relevant experience managing a Bank’s treasury function.

• Knowledge of UK and EU payments.

• Demonstrate strong work ethics.

• Be able to balance high level strategic thinking with day to day and month to month hands on doing.

• A confident self-starter with prior experience leading relationship function in a fast-paced environment.

• A thorough understanding of the regulatory environment in financial services.

• Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence. Desirable:

• Previous experience of starting a new business, defining systems and processes.

• Knowledge of the wider financial, investment services, funds and crypto industries in Gibraltar/UK would be highly desirable.

Education

• Treasury Management experience essential.

• Graduate / Master’s degree in finance, economics, or a similar area desired.

• Business level spoken and written English.

Treasury Manager

Our client is seeking an Affiliate Coordinator to join their Gaming company in Gibraltar.


Our client is seeking an Affiliate Coordinator to join their Gaming company in Gibraltar.

Responsibilites


 - Support the Affiliate Coordinator

 - Help desk related to administrative needs

 - Verification and retrieval of winnings documentation in compliance with the anti-money laundering legislation in force

 - Support to the commercial department


Qualifications


 - Degree in marketing or similar discipline

 - Admin experience preferred

 - Positive can do attitude

 - Keen and a willingness to learn


Affiliate Coordinator - Gibraltar

Our client is looking for a Digital Marketing Affiliate Specialist to join their Gaming company in Gibraltar.


Our client is looking for a Digital Marketing Affiliate Specialist to join their Gaming company in Gibraltar.

Responsibilites


 - Support the affiliate team in achieving the business KPIs set across different markets by assisting with the day-to-day tasks: deal implementation, tracking and data accuracy verification, marketing assets maintenance, compliance, due diligence, etc.

 - Maintain the inbound affiliate queries, keep track of new leads and grow smaller/dormant affiliates

 - Research for and onboard new affiliates globally to ensure that the business is growing

 - Execute business intelligence tasks e.g., competitor analysis, and report on the findings

 - Work closely with other teams within the company and act as a point of contact between the Affiliate team and other departments such as Acquisition Operations, Legal, Finance, Compliance to ensure that payment and regulatory requirements are met

 - • Along with the rest of the Affiliate team plan, manage, and represent the company at industry events

 - • Work with the internal marketing teams to grow the affiliate business across different markets


Qualifications


 - 1+ year Digital Marketing / iGaming industry experience 

 - Strong methodical, organisational, and time-management skills

 - Able to work both individually and as part of a team

 - Able to deal with and solve issues quickly and accurately

 - Positive and enthusiastic ‘can-do attitude’


Digital Marketing Specialist - Gibraltar

Our client is looking for a Management Accountant to join an online gaming company in Gibraltar.


Our client is looking for a Management Accountant to join an online gaming company in Gibraltar.

Responsibilites


 - Focus predominately on the month end gaming accounting and related month end reporting.

 - Revenue Accounting (pulling reports from back-office systems)

 - PSP (Payment Service Provider Reconciliations)

 - Player Balances (reconciling at player level)

 - Management of progressive Jack Pots (usage &amp; funding)

 - Producing management accounts

 -  Balance sheet reconciliations.

 - Responsible multiple returns for gaming duty / tax &amp; VAT etc

 - Monthly accounting Balance Sheet Reconciliations.

 - Assist Financial Controller with any other accounting projects as &amp; when necessary.


Qualifications


 - Gaming Accounting Experience.

 - Strong accounting skills.

 - CIMA / ACCA qualified or equivalent


Management Accountant - Gibraltar

Our client is seeking an Affiliate Account Manager to join their Online Gaming team in Gibraltar.


Our client is seeking an Affiliate Account Manager to join their Online Gaming team in Gibraltar.

Responsibilites


 - Manage and develop the top affiliates within the online casino sector.

 - Monitor and analyse affiliate performance to measure affiliate effectiveness.

 - Identify and cultivate top performers and develop incentive programs to reward key partners.

 - Collaborate with the internal teams to continuously improve landing pages and overall marketing campaigns through the affiliate network.

 - Develop affiliate recruitment and affiliate program marketing campaigns.

 - Implement strategies to increase quality and yield of key affiliate partners.

 - Represent the affiliate team at industry events and keep updated on industry trends.

 - Manage key affiliates for the brands and nurture small to medium affiliates to increase.


Qualifications


 - Proven experience in account management and iGaming experience of affiliation.

 - Strong interpersonal skills.

 - Methodical, numbers driven and well organised.

 - Open and responsive problem-solving skills.

 - Proactive and motivated.

 - Positive and enthusiastic ‘can-do attitude’.


Affiliate Account Manager - Gibraltar

Our client is looking for a CVM Specialist to join their Gaming company in Gibraltar.


Our client is looking for a CVM Specialist to join their Gaming company in Gibraltar.

Responsibilites


 - Introducing and optimising our retention marketing activity across our global markets. 

 - Implement customer communications that enhance our customer user experience, engagement and commercial KPI’s.

 - Conduct situational analysis to assess our competitiveness across our markets.

 - Use analytical resources to identify customer insights and business opportunities.

 - Propose campaigns that support our Retention team achieve their targets.

 - Leverage data insights to propose A/B testing to optimise campaigns.

 - Work closely with direct report to define our automated customer interactions.

 - Design customer centric multichannel communications that enhance our customer’s gambling experience.

 - Create briefs to produce marketing assets for our retention plans.

 - Coordinate the production of marketing materials and campaigns.

 - Ensure a high level of QA is maintained according to our policies.

 - Define target audiences and campaigns via our retention marketing tools.

 - Monitor and own live campaign performance against expectations.

 - Support the team with escalations related to area of responsibility.

 - Implement best practices according to strategic and technical guidance.

 - Support the team with campaign analysis to review success factors and opportunities for optimisation.

 - Provide regular feedback on our processes and tooling.


Qualifications


 - Marketing or gambling related experience. 

 - Strong analytical skills

 - First-rate interpersonal and communication skills.

 - Be highly organised with ability to prioritise.

 - Meticulous attention to detail.

 - Problem-solving with a “can do” attitude.

 - Pro-active and enthusiastic to learn.

 - Desirable: Professional qualification (Degree) in at least one of the following areas: Marketing, Business, Mathematics, Statistics


CVM Specialist - Gibraltar

Our client is seeking a HR Administrator to assist and support human resources processes across the company and manage administration duties. The successful candidate will provide support to managers, other staff, and visitors by handling a variety of tasks to ensure that all interactions between the company and others are positive and productive. Assist management and all visitors to the company by handling administration tasks, providing polite and professional assistance via phone, mail, and e-mail, and generally being a helpful and positive presence in the workplace.
Quality &amp; Customer Service
In carrying out all the above, the jobholder will always adhere to ISO9001 objectives and will comply with all departmental and company requirements, procedures and policies as stated in the Quality Manuals. A clear understanding of the Quality Manuals and Work Instructions is essential. At all times, the jobholder should operate in the interests of the company and its customers.


Our client is seeking a HR Administrator to assist and support human resources processes across the company and manage administration duties. The successful candidate will provide support to managers, other staff, and visitors by handling a variety of tasks to ensure that all interactions between the company and others are positive and productive. Assist management and all visitors to the company by handling administration tasks, providing polite and professional assistance via phone, mail, and e-mail, and generally being a helpful and positive presence in the workplace.

Quality &amp; Customer Service

In carrying out all the above, the jobholder will always adhere to ISO9001 objectives and will comply with all departmental and company requirements, procedures and policies as stated in the Quality Manuals. A clear understanding of the Quality Manuals and Work Instructions is essential. At all times, the jobholder should operate in the interests of the company and its customers.

Responsibilites


 - Assist with all internal and external HR related matters 

 - Support all HR matters across the company

 - Schedule any HR events

 - Advise/liaise with the Payroll Team regarding employee’s pay

 - Advise/liaise with Managers on employee matters and status

 - Liaise with pertinent authorities relating to employment

 - Assist with applications of detached worker permits

 - Correspond with employees regarding employment issues

 - Assist with employee development plans and performance management

 - Assist with the day-today-day efficient operation of the HR office

 - Assist with all contractual documentation

 - Coordinate and perform Inductions, Training and Exit Interviews

 - Maintain up to date employee records on the company’s HRIS database and HR folder

 - Maintain annual leave, absence, and sickness entitlement of all departments

 - Liaise with the HR team on employment issues and act accordingly

 - Keep up to date with the latest HR trends and best practices

 - Update of ETB Companies Registration Certificates

 - Attend Disciplinary Hearings as minute taker

 - Maintain employee confidence and protection of operations by keeping human resources information confidential.

 -  Maintain quality service by following organisation standards

 - Maintain technical knowledge by attending courses and workshops

 - Minutes taking


Qualifications


 - 5 GCSEs or equivalent (desirable) 

 - CIPD level 3 (advantageous)

 - Minimum of 2 years’ experience in administration or HR administration

 - Knowledge of employment law, HR functions, best practices and policies (advantageous)

 - Knowledge of HRIS databases (desirable)

 - Strong numerical and mathematical skills

 - Must be computer literate and proficient in Microsoft Office

 - Must be assertive, decisive, and able to take immediate action when necessary

 - Strong decision-making and problem-solving skills

 - Excellent communication skills (oral &amp; written)

 - Demonstrate a proactive attitude towards learning

 - Strong negotiation and influencing skills

 - Strong organisational and administrative skills

 - Excellent record keeping skills

 - Excellent time management skills to be able to meet deadlines

 - Excellent interpersonal and reporting skills

 - Attention to detail

 - Excellent multi-tasking skills

 - Ability to stay calm and handle a crisis

 - Ability to work on own initiative without any supervision

 - Ability to work under pressure without losing composure

 - Ability to work independently as well as within a team

 - Proficiency in English and Spanish (beneficial)

 - Proficiency of additional languages (advantageous)

 - Transparent and collaborative skills to share information amongst the team

 - Flexible approach to work

 - Reliable and trustworthy


HR Administrator - Gibraltar

Our client, a leading Insurance company are currently seeking an Underwriting Administration Assistant
Role:
&bull; Police Enquiries &amp; Witness Statements and local authority data protection requests
&bull; Authorising and issuing voidance and indemnity letters
&bull; Maintenance of documentation/referral logs
&bull; Dealing with complaints alongside agents/brokers and maintaining detailed complaints log
&bull; Dealing with underwriting referrals on a case by case and product/scheme basis
&bull; Management of Info inbox
&bull; First point of contact for customers on phone in office
&bull; Assist Senior Manager and/or Underwriter with any ad-hoc reports or projects


Our client, a leading Insurance company are currently seeking an Underwriting Administration Assistant

Role:

• Police Enquiries &amp; Witness Statements and local authority data protection requests

• Authorising and issuing voidance and indemnity letters

• Maintenance of documentation/referral logs

• Dealing with complaints alongside agents/brokers and maintaining detailed complaints log

• Dealing with underwriting referrals on a case by case and product/scheme basis

• Management of Info inbox

• First point of contact for customers on phone in office

• Assist Senior Manager and/or Underwriter with any ad-hoc reports or projects

Underwriting Admin Assistant - Gibraltar

Our client is now looking for an Underwriter to join their Insurance company in Gibraltar. The successful candidate will be responsible for assessing risks received from Insurance Brokers in an objective, profitable and competitive manner.
Role Summary
As a member of the underwriting team, assess risks received from Insurance Brokers in an objective, profitable and competitive manner, develop and service nominated accounts and customers in accordance with current underwriting guidelines and authority limits.
Respond to customer/broker enquiries and advise on all products and services; underwrite quotes, amendments and issue policies and renewals in accordance with current underwriting guidelines and take payment for same.
Deliver a high level of customer service and cross sell products where appropriate


Our client is now looking for an Underwriter to join their Insurance company in Gibraltar. The successful candidate will be responsible for assessing risks received from Insurance Brokers in an objective, profitable and competitive manner.

Role Summary

As a member of the underwriting team, assess risks received from Insurance Brokers in an objective, profitable and competitive manner, develop and service nominated accounts and customers in accordance with current underwriting guidelines and authority limits.

Respond to customer/broker enquiries and advise on all products and services; underwrite quotes, amendments and issue policies and renewals in accordance with current underwriting guidelines and take payment for same.

Deliver a high level of customer service and cross sell products where appropriate

Responsibilites


 - Assist in the review of existing policies and make necessary adjustments (renewals, endorsements).

 - Prepare all policy documentation.

 - Perform any other duties as assigned by the Chief Executive – Europe, Senior management or the Core team.


Qualifications


 - Develop and service Broker’s requests.

 - Undertake monthly renewals.

 - Respond to internal and external queries in person, by phone, email or fax.

 - Deliver a high level of customer service to clients and introducers during face-to-face contact, or on the phone and by email.

 - Liaise with clients, brokers, claims team and/or underwritingregarding clients’ claims or clients’ insurance needs.

 - Liaise with and assist the Finance Department with direct, and broker queries.

 - Collect premium payments for all clients.

 - Chase clients and brokers for renewals and make appropriate notes on the underwriting system.

 - Assist with credit control as required.

 - Assist in new business development and projects as required.

 - Set up new and update existing products schedules in AIS.

 - Individual performance objectives will be set on an annual basis.


Underwriter - Gibraltar

Key Responsibilities
&bull; Ensuring that the organisation&rsquo;s data and infrastructure are protected by enabling the appropriate security controls.
&bull; Designing computer security architecture and developing detailed cyber security designs
&bull; Develop best practices and security standards for the organization conducting proactive research to analyse security weaknesses
&bull; Troubleshooting security and network incidents.
&bull; Interface to internal customers, gather functional requirements and design suitable security solutions aligned with business requirements.
&bull; Support ISO27001 and other technical compliance requirements within your areas of responsibility.
&bull; Support projects and business as usual in secure delivery of digital business services.
&bull; Stay up to date on the latest security threats and the technology being developed to deal with them.
&bull; Liaising with vendors to implement security solutions.
&bull; Document or enhance documentation on zero-trust protection requirements as well as participate in security audits.
What we are looking for&hellip;
Essential
&bull; bachelor&rsquo;s in computer science or related field.
&bull; Proven years of work experience as a Security Engineer or related position.
&bull; Proven experience developing, operating and maintaining security systems.
&bull; Proficiency in networking technologies, network security and network monitoring solutions.
&bull; Knowledge of security systems including anti-virus applications, content filtering, firewalls, authentication systems, data leakage prevention systems and intrusion detection.
&bull; Understanding of Zero Trust security solution design.
&bull; Experience in zero-trust and micro-segmentation solutions.
Desirable
&bull; Knowledge and understanding of legislation affecting security, privacy and systems assurance and standards such as PCI-DSS, ISO 27001
&bull; Security Certification (GIAC, OSCP, etc.) or similar qualification
&bull; Experience configuring and maintaining SIEM tools
Compensation and Benefits
&bull; Starting 25 days holiday increasing to 31 days subject to service
&bull; Bank holidays &ndash; can be taken flexibly
&bull; Flexible Working &ndash; 66 working days (3 months working from home)
&bull; Core working hours &ndash; start between 8am and 10am
&bull; Spanish Lessons
&bull; Daily breakfast
&bull; Beverages
Benefits &ndash; Post Probation
&bull; Healthcare/Dental/Optical/EAP
&bull; Life Insurance
&bull; Contributory Pension Scheme
&bull; Gym Membership &ndash; Subsidised membership &ndash; 50%
&bull; Shopping Discount Cards
&bull; Longevity, Birthday and Christmas Gift


Key Responsibilities

• Ensuring that the organisation’s data and infrastructure are protected by enabling the appropriate security controls.

• Designing computer security architecture and developing detailed cyber security designs

• Develop best practices and security standards for the organization conducting proactive research to analyse security weaknesses

• Troubleshooting security and network incidents.

• Interface to internal customers, gather functional requirements and design suitable security solutions aligned with business requirements.

• Support ISO27001 and other technical compliance requirements within your areas of responsibility.

• Support projects and business as usual in secure delivery of digital business services.

• Stay up to date on the latest security threats and the technology being developed to deal with them.

• Liaising with vendors to implement security solutions.

• Document or enhance documentation on zero-trust protection requirements as well as participate in security audits.

What we are looking for…

Essential

• bachelor’s in computer science or related field.

• Proven years of work experience as a Security Engineer or related position.

• Proven experience developing, operating and maintaining security systems.

• Proficiency in networking technologies, network security and network monitoring solutions.

• Knowledge of security systems including anti-virus applications, content filtering, firewalls, authentication systems, data leakage prevention systems and intrusion detection.

• Understanding of Zero Trust security solution design.

• Experience in zero-trust and micro-segmentation solutions.

Desirable

• Knowledge and understanding of legislation affecting security, privacy and systems assurance and standards such as PCI-DSS, ISO 27001

• Security Certification (GIAC, OSCP, etc.) or similar qualification

• Experience configuring and maintaining SIEM tools

Compensation and Benefits

• Starting 25 days holiday increasing to 31 days subject to service

• Bank holidays – can be taken flexibly

• Flexible Working – 66 working days (3 months working from home)

• Core working hours – start between 8am and 10am

• Spanish Lessons

• Daily breakfast

• Beverages

Benefits – Post Probation

• Healthcare/Dental/Optical/EAP

• Life Insurance

• Contributory Pension Scheme

• Gym Membership – Subsidised membership – 50%

• Shopping Discount Cards

• Longevity, Birthday and Christmas Gift

Network & Security Specialist- Gibraltar

Job Outline
Our client is looking for a Senior Systems &amp; IT Administrator, who will be responsible for providing highly professional systems management and technical support to the activities of the company, including participating in project and change activities occurring across the business to provide technical analysis.
You will form part of the team overseeing all areas of the company&rsquo;s systems and information management, with a key focus on the day-to-day management of the organisations&rsquo; IT infrastructure, liaising with outsourced solutions providers as necessary. Your involvement will extend to the company&rsquo;s line of business systems. You will also assist the team in supporting wider business activities by contributing to MI/BI and general data reporting. Owning and delivering projects of a technical or systems data nature within agreed time and budgets.
Main responsibilities
&bull; Provide day-to-day operational delivery of the company&rsquo;s IT infrastructure, liaising with outsourced partners to ensure delivery of operational connectivity and functionality SLAs to the business and its clients including:
<ul>
<li>Incident management and resolution &ndash; root cause analysis of issues, making recommendations for changes to systems and procedures as appropriate</li>
<li>Monitoring of SLAs &ndash; collating and reporting monthly MI</li>
<li>In-house tech support &ndash; front-line user access, application support and issue resolution</li>
<li>Ensuring adherence to IT security requirements &ndash; network and/or users managed in line with agreed guidelines</li>
</ul>
&bull; Maintenance and testing of the Bank&rsquo;s technical disaster recovery and business continuity needs in line with agreed plans and strategy:
<ul>
<li>Production and adherence to test conditions and schedule</li>
<li>Creation of test scenarios</li>
<li>Reporting of test outcomes with recommendations for improvements</li>
</ul>
&bull; Providing expertise in the storage and management of data; working with colleagues in the development and maintenance of BI tools and query reports to support the wider management and operational teams of the company:
<ul>
<li>Production, testing and loading of regulatory reports</li>
<li>Creation. Production and testing of ad-hoc reports</li>
<li>Technical maintenance of client data integrity</li>
</ul>
&bull; Assist in the development and on-going maintenance of the organisations&rsquo; logical data model.
&bull; Providing expertise for the local development of tools and utilities as required.
&bull; Support the HO Technology and Information in the day-to-day management of the business&rsquo; core banking and associated systems acting as an internal knowledge and liaison point in relation to queries regarding systems, data and processes.
&bull; Providing end user support and the delivery of training as required.
&bull; Deputising for the Head of Technology and Information as required.
&bull; Staying up to-date with technology trends and relevant regulatory changes, especially as they impact IT and banking processes.
Competencies
&bull; Self-starter, with the ability to multitask and prioritise workload effectively.
&bull; Strong organisational skills, ability to meet tight deadlines and work effectively under pressure.
&bull; Focused individual that is personable with excellent attention to detail.
&bull; Logical thinker, able to visualise and predict how complex systems will behave in scenarios.
&bull; Good decision making capabilities with a pragmatic approach.
&bull; Good research skills.
Knowledge and Skills
&bull; High level of knowledge of IT infrastructure considerations for a business, including user management.
&bull; Experience working with outsourced/ SaaS delivery partners.
&bull; Financial Services background and operations experience is essential, including awareness of control and security principles within the business
&bull; Experience maintaining and supporting hardware and software systems, covering server, desktop and network infrastructure.
&bull; Proven problem solving and analytical skills, including the production of documentation and reporting as required.
&bull; Able to express complex ideas to diverse and sometimes non-technical audiences at all levels of an organisation.
&bull; Able to process map and reverse engineer the logical working of systems and procedures
&bull; Able to work with compliance and legal teams, including the review of legislation and guidance notes to identify impacts and establish systems and change requirements.
&bull; Knowledge of GDPR and data protection principles and obligations is essential, with any experience of conducting DPIAs a plus.
&bull; Knowledge and experience working with cloud systems and solutions (including Microsoft 365 suite, SharePoint, Azure, Power Apps (including Power BI), any knowledge of AWS a plus.
&bull; General office suite application abilities to a good level, with any advanced data handling in Excel and/or SQL.
&bull; Appreciation of the value and importance of MI/BI, with any knowledge/experience a plus.
Education
&bull; Bachelor degree in relevant / applicable subject OR demonstrable experience in similar / equivalent roles.
&bull; Prince 2 or other relevant project management certificate desirable.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.


Job Outline

Our client is looking for a Senior Systems &amp; IT Administrator, who will be responsible for providing highly professional systems management and technical support to the activities of the company, including participating in project and change activities occurring across the business to provide technical analysis.

You will form part of the team overseeing all areas of the company’s systems and information management, with a key focus on the day-to-day management of the organisations’ IT infrastructure, liaising with outsourced solutions providers as necessary. Your involvement will extend to the company’s line of business systems. You will also assist the team in supporting wider business activities by contributing to MI/BI and general data reporting. Owning and delivering projects of a technical or systems data nature within agreed time and budgets.

Main responsibilities

• Provide day-to-day operational delivery of the company’s IT infrastructure, liaising with outsourced partners to ensure delivery of operational connectivity and functionality SLAs to the business and its clients including:


 - Incident management and resolution – root cause analysis of issues, making recommendations for changes to systems and procedures as appropriate

 - Monitoring of SLAs – collating and reporting monthly MI

 - In-house tech support – front-line user access, application support and issue resolution

 - Ensuring adherence to IT security requirements – network and/or users managed in line with agreed guidelines


• Maintenance and testing of the Bank’s technical disaster recovery and business continuity needs in line with agreed plans and strategy:


 - Production and adherence to test conditions and schedule

 - Creation of test scenarios

 - Reporting of test outcomes with recommendations for improvements


• Providing expertise in the storage and management of data; working with colleagues in the development and maintenance of BI tools and query reports to support the wider management and operational teams of the company:


 - Production, testing and loading of regulatory reports

 - Creation. Production and testing of ad-hoc reports

 - Technical maintenance of client data integrity


• Assist in the development and on-going maintenance of the organisations’ logical data model.

• Providing expertise for the local development of tools and utilities as required.

• Support the HO Technology and Information in the day-to-day management of the business’ core banking and associated systems acting as an internal knowledge and liaison point in relation to queries regarding systems, data and processes.

• Providing end user support and the delivery of training as required.

• Deputising for the Head of Technology and Information as required.

• Staying up to-date with technology trends and relevant regulatory changes, especially as they impact IT and banking processes.

Competencies

• Self-starter, with the ability to multitask and prioritise workload effectively.

• Strong organisational skills, ability to meet tight deadlines and work effectively under pressure.

• Focused individual that is personable with excellent attention to detail.

• Logical thinker, able to visualise and predict how complex systems will behave in scenarios.

• Good decision making capabilities with a pragmatic approach.

• Good research skills.

Knowledge and Skills

• High level of knowledge of IT infrastructure considerations for a business, including user management.

• Experience working with outsourced/ SaaS delivery partners.

• Financial Services background and operations experience is essential, including awareness of control and security principles within the business

• Experience maintaining and supporting hardware and software systems, covering server, desktop and network infrastructure.

• Proven problem solving and analytical skills, including the production of documentation and reporting as required.

• Able to express complex ideas to diverse and sometimes non-technical audiences at all levels of an organisation.

• Able to process map and reverse engineer the logical working of systems and procedures

• Able to work with compliance and legal teams, including the review of legislation and guidance notes to identify impacts and establish systems and change requirements.

• Knowledge of GDPR and data protection principles and obligations is essential, with any experience of conducting DPIAs a plus.

• Knowledge and experience working with cloud systems and solutions (including Microsoft 365 suite, SharePoint, Azure, Power Apps (including Power BI), any knowledge of AWS a plus.

• General office suite application abilities to a good level, with any advanced data handling in Excel and/or SQL.

• Appreciation of the value and importance of MI/BI, with any knowledge/experience a plus.

Education

• Bachelor degree in relevant / applicable subject OR demonstrable experience in similar / equivalent roles.

• Prince 2 or other relevant project management certificate desirable.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Senior Systems and IT Admin - Gibraltar

Responsibilities:
&bull; Advise the business on compliance with regulations applicable to current licenses held or any other locally regulated license the business may obtain in the future
&bull; Support in group licensing projects
&bull; Responsible for advising the business on all regulatory compliance matters relating to our license and others as required
&bull; Work with the Operational Compliance teams to ensure that all processes and procedures and implementation are compliant and up to date.
&bull; Provide day-to-day support to all internal and external stakeholders on any issues around compliance and regulation
&bull; Understand, monitor and review all developments within the regulatory environment, identifying development needs within the business and ensuring any requirements are communicated and implemented promptly
&bull; Keep abreast of advertising standards, responsible gambling, AML and consumer protection laws and standards.
&bull; Identify and manage risks for the business and find solutions on ways to mitigate exposure in general.
&bull; Attend training, seminars and consultations arranged by regulators and other industry associations, engaging in active dialogue to ensure our obligations and requirements are met
&bull; Collect data for regulatory reporting and other business needs
&bull; Liaise with other teams to ensure compliance and regulatory processes are being upheld, ensuring full support to customers, as well as optimisation of the services provided
&bull; Be responsible for developing a strategic compliance plan, including but not limited to the drafting of policies and procedures as may be required to protect the business from compliance breaches and also the carrying out of ongoing compliance monitoring exercises
&bull; Assist with other projects or responsibilities as may be required from time to time
Skills and experience:
&bull; At least 3-5 years of experience in regulatory compliance and a proven track record of working with regulatory bodies, especially with the MGA.
&bull; Experience in working with MGA compliance requirements is required, and exposure to other markets, such as the UK, Sweden or Ontario, will be considered an asset.
&bull; Solid understanding of AML and RG concepts and other compliance-related regulations, including local marketing laws
&bull; Has the ability to understand and interpret legislation vis a vis the licensed business and the impact it may have on the industry
&bull; Fluency in English is a must; proficiency in other relevant languages is desired.
Benefits:
&bull; A remote or hybrid working environment (hybrid available in Malta , Gibraltar and Macedonia)
&bull; A competitive base salary
&bull; Continuous leadership development
&bull; A range of training courses
&bull; Access to some of the greatest tools and platforms out there
&bull; An incredibly diverse team of smart, motivated colleagues from more than 30 countries
&bull; Private health insurance
&bull; Wellness incentives, including gym passes
&bull; Gourmet lunches and healthy snacks
&bull; Social events


Responsibilities:

• Advise the business on compliance with regulations applicable to current licenses held or any other locally regulated license the business may obtain in the future

• Support in group licensing projects

• Responsible for advising the business on all regulatory compliance matters relating to our license and others as required

• Work with the Operational Compliance teams to ensure that all processes and procedures and implementation are compliant and up to date.

• Provide day-to-day support to all internal and external stakeholders on any issues around compliance and regulation

• Understand, monitor and review all developments within the regulatory environment, identifying development needs within the business and ensuring any requirements are communicated and implemented promptly

• Keep abreast of advertising standards, responsible gambling, AML and consumer protection laws and standards.

• Identify and manage risks for the business and find solutions on ways to mitigate exposure in general.

• Attend training, seminars and consultations arranged by regulators and other industry associations, engaging in active dialogue to ensure our obligations and requirements are met

• Collect data for regulatory reporting and other business needs

• Liaise with other teams to ensure compliance and regulatory processes are being upheld, ensuring full support to customers, as well as optimisation of the services provided

• Be responsible for developing a strategic compliance plan, including but not limited to the drafting of policies and procedures as may be required to protect the business from compliance breaches and also the carrying out of ongoing compliance monitoring exercises

• Assist with other projects or responsibilities as may be required from time to time

Skills and experience:

• At least 3-5 years of experience in regulatory compliance and a proven track record of working with regulatory bodies, especially with the MGA.

• Experience in working with MGA compliance requirements is required, and exposure to other markets, such as the UK, Sweden or Ontario, will be considered an asset.

• Solid understanding of AML and RG concepts and other compliance-related regulations, including local marketing laws

• Has the ability to understand and interpret legislation vis a vis the licensed business and the impact it may have on the industry

• Fluency in English is a must; proficiency in other relevant languages is desired.

Benefits:

• A remote or hybrid working environment (hybrid available in Malta , Gibraltar and Macedonia)

• A competitive base salary

• Continuous leadership development

• A range of training courses

• Access to some of the greatest tools and platforms out there

• An incredibly diverse team of smart, motivated colleagues from more than 30 countries

• Private health insurance

• Wellness incentives, including gym passes

• Gourmet lunches and healthy snacks

• Social events

Compliance Manager (MGA) - Gibraltar

Our client is looking for a Compliance Manager to be the UKGC expert in the team and handle this license primarily. The company is currently licensed in the UK, Malta, Spain, Sweden and Gibraltar, but more is on the horizon! You will work collaboratively across multiple teams and will serve as a primary point of contact for any queries related to regulatory compliance in the Relevant Markets.
Responsibilities
&bull; Advise the business on compliance with regulation applicable to current licenses held or any other locally regulated license the business may obtain in the future, most specifically for the UK
&bull; Support in group licensing projects
&bull; Responsible for advising the business on all regulatory compliance matters relating to our license and others as required
&bull; Work with the Operational Compliance teams to ensure that all processes and procedures and their implementation are compliant and up to date
&bull; Provide day-to-day support to all internal and external stakeholders on any issues around compliance and regulation
&bull; Understand, monitor and review all developments within the regulatory environment, identifying development needs within the business and ensure any requirements are communicated and implemented in a timely manner
&bull; Keep abreast of advertising standards, responsible gambling, AML and consumer protection laws and standards
&bull; Identify and manage risks for the business and find solutions on ways to mitigate exposure in general
&bull; Attend training, seminars and consultations arranged by regulators and other industry associations, engaging in active dialogue to ensure our obligations and requirements are met
&bull; Collect data for regulatory reporting and other business needs
&bull; Liaise with other teams to ensure compliance and regulatory processes are being upheld, ensuring full support to customers, as well as optimisation of the services provided
&bull; Be responsible for developing a strategic compliance plan, including but not limited to the drafting of policies and procedures as may be required to protect the business from compliance breaches and also the carrying out of ongoing compliance monitoring exercises
&bull; Assist with other projects or responsibilities as may be required from time to time
Skills and experience
&bull; At least 2-3 years experience in regulatory compliance and a proven track record of working with regulatory bodies, particularly with the UKGC
&bull; Experience in working with UK compliance requirements is a must.
&bull; Solid understanding of AML and RG concepts and other compliance-related regulations, including local marketing laws
&bull; Has an ability to understand and interpret legislation vis a vis the licensed business and the impact it may have on the industry
&bull; Fluency in English is a must, proficiency in other relevant languages is desired
Benefits
&bull; Private health insurance
&bull; Access to some to tools and platforms for developing your professional skills
&bull; A range of training courses on offer
&bull; Social events


Our client is looking for a Compliance Manager to be the UKGC expert in the team and handle this license primarily. The company is currently licensed in the UK, Malta, Spain, Sweden and Gibraltar, but more is on the horizon! You will work collaboratively across multiple teams and will serve as a primary point of contact for any queries related to regulatory compliance in the Relevant Markets.

Responsibilities

• Advise the business on compliance with regulation applicable to current licenses held or any other locally regulated license the business may obtain in the future, most specifically for the UK

• Support in group licensing projects

• Responsible for advising the business on all regulatory compliance matters relating to our license and others as required

• Work with the Operational Compliance teams to ensure that all processes and procedures and their implementation are compliant and up to date

• Provide day-to-day support to all internal and external stakeholders on any issues around compliance and regulation

• Understand, monitor and review all developments within the regulatory environment, identifying development needs within the business and ensure any requirements are communicated and implemented in a timely manner

• Keep abreast of advertising standards, responsible gambling, AML and consumer protection laws and standards

• Identify and manage risks for the business and find solutions on ways to mitigate exposure in general

• Attend training, seminars and consultations arranged by regulators and other industry associations, engaging in active dialogue to ensure our obligations and requirements are met

• Collect data for regulatory reporting and other business needs

• Liaise with other teams to ensure compliance and regulatory processes are being upheld, ensuring full support to customers, as well as optimisation of the services provided

• Be responsible for developing a strategic compliance plan, including but not limited to the drafting of policies and procedures as may be required to protect the business from compliance breaches and also the carrying out of ongoing compliance monitoring exercises

• Assist with other projects or responsibilities as may be required from time to time

Skills and experience

• At least 2-3 years experience in regulatory compliance and a proven track record of working with regulatory bodies, particularly with the UKGC

• Experience in working with UK compliance requirements is a must.

• Solid understanding of AML and RG concepts and other compliance-related regulations, including local marketing laws

• Has an ability to understand and interpret legislation vis a vis the licensed business and the impact it may have on the industry

• Fluency in English is a must, proficiency in other relevant languages is desired

Benefits

• Private health insurance

• Access to some to tools and platforms for developing your professional skills

• A range of training courses on offer

• Social events

Compliance Manager (UKGC) - Gibraltar

Responsibilities
&bull; Generate actionable insights from a deep dive analysis to maximise performance.
&bull; Liaise with the Acquisition Team to develop new approaches and streamline processes.
&bull; As part of analysis, validate the integrity of our reporting resources and escalate data discrepancies.
&bull; Report directly to the Head of Analytics with a focus on Acquisition Marketing.
&bull; Raise ideas for optimising the Acquisition reporting and insight programme.
&bull; Work with relevant stakeholders to source data that produces a complete customer/ business narrative.
&bull; Delivering analytics &amp; insight programme to help the Acquisition team transform the vast amount of data into actionable insights, to inform the Acquisition strategy and enhance the company business performance.
&bull; Advise on appropriate use, definition and interpretation of data items or reports built
&bull; Support the Acquisition Team with ad-hoc analytical and insight requests.
Skills and experience
&bull; Strong maths, statistical, analytical background
&bull; Advanced Microsoft Excel user
&bull; Problem-solving with a &ldquo;can do&rdquo; attitude.
&bull; Meticulous attention to detail.
&bull; Pro-active and enthusiastic to learn.
&bull; Strong Team player.
Desirable
&bull; Bachelor&rsquo;s degree in Maths, Statistics, Economics or equivalent quantitative field
&bull; Experience with SQL working with large datasets
&bull; Experience working with data visualisation tools such as Tableau or Power BI
&bull; Experience in other programming languages such as R or Python
Compensation and Benefits
&bull; Starting 25 days holiday increasing to 31 days subject to service
&bull; Bank holidays &ndash; can be taken flexibly
&bull; Flexible Working &ndash; 66 working days (3 months) working from home
&bull; Core working hours &ndash; start between 8am and 10am
&bull; Spanish Lessons
&bull; Daily breakfast
&bull; Beverages
&bull; Benefits &ndash; Post Probation
&bull; Healthcare/Dental/Optical/EAP
&bull; Life Insurance
&bull; Contributory Pension Scheme
&bull; Gym Membership &ndash; Subsidised membership &ndash; 50%
&bull; Shopping Discount Cards
&bull; Longevity, Birthday and Christmas Gift


Responsibilities

• Generate actionable insights from a deep dive analysis to maximise performance.

• Liaise with the Acquisition Team to develop new approaches and streamline processes.

• As part of analysis, validate the integrity of our reporting resources and escalate data discrepancies.

• Report directly to the Head of Analytics with a focus on Acquisition Marketing.

• Raise ideas for optimising the Acquisition reporting and insight programme.

• Work with relevant stakeholders to source data that produces a complete customer/ business narrative.

• Delivering analytics &amp; insight programme to help the Acquisition team transform the vast amount of data into actionable insights, to inform the Acquisition strategy and enhance the company business performance.

• Advise on appropriate use, definition and interpretation of data items or reports built

• Support the Acquisition Team with ad-hoc analytical and insight requests.

Skills and experience

• Strong maths, statistical, analytical background

• Advanced Microsoft Excel user

• Problem-solving with a “can do” attitude.

• Meticulous attention to detail.

• Pro-active and enthusiastic to learn.

• Strong Team player.

Desirable

• Bachelor’s degree in Maths, Statistics, Economics or equivalent quantitative field

• Experience with SQL working with large datasets

• Experience working with data visualisation tools such as Tableau or Power BI

• Experience in other programming languages such as R or Python

Compensation and Benefits

• Starting 25 days holiday increasing to 31 days subject to service

• Bank holidays – can be taken flexibly

• Flexible Working – 66 working days (3 months) working from home

• Core working hours – start between 8am and 10am

• Spanish Lessons

• Daily breakfast

• Beverages

• Benefits – Post Probation

• Healthcare/Dental/Optical/EAP

• Life Insurance

• Contributory Pension Scheme

• Gym Membership – Subsidised membership – 50%

• Shopping Discount Cards

• Longevity, Birthday and Christmas Gift