Aftersales Administrator

• Prepare and maintain customer specific orders, stock orders, customs clearance documents and customer notification letters for the assigned brands, Filing and general office duties.
• To keep well organized the Parts Warranty Room, including an updated inventory of the all the Parts, when collected and when disposal is due according to the Brands’ Policies.
• To assist Parts personnel with any requests relating to Availabilities, Prices, ETAs and status of orders.
• To create GRNs and complete the process of the input of parts into stock in a timely manner.
• To make sure that all the necessary reports are completed in a timely manner. 
• To assist Service Advisors and Customer Care when needed, including filing, generating excel sheets and data input as required.
• Strictly adhere to Health and Safety regulations and Company Policies. 
• Ensure that Protective Clothing and Equipment provided by the Company are always used and worn.
• Attend training organized by the Company as required.
• Assist with the Brand’s warranty claims in a timely and efficient manner.
• Carry out any additional duties assigned by the Aftersales Manager 

The list of main duties and responsibilities in this accountability profile is not necessarily exhaustive nor is it necessarily in order of importance; nor is any of this accountability profile permanent and/or immutable. 

•  Fluency in Maltese and English is a must
• O’ Level standard of education
• Computer Literate
• Previous experience in a similar post or similar

• Health Insurance
• Employee Discounts