autoUnion Car Rental
autoUnion Rent-a-Car is an internationally recognised car rental company operating for more than 30 years across the globe. Apart from Malta, autoUnion is present in more than 1000 locations worldwide.
The main focus of the company is to offer great value car rental and first class car hire on a wide range of modern cars and vans.
Car Park Attendant
At autoUnion, we’re passionate about delivering transparent and hassle-free car rental and leasing experiences.
Our team is driven by four core values:
- Attention to detail
- A strong sense of reputation
- A can-do attitude
- A genuine focus on the customer
If these values reflect your own and you’re eager to be part of a team that helps people create positive memories through exceptional service, we’d love to hear from you. This could be the opportunity you’ve been looking for.
Main tasks and responsibilities
- Vehicle Handling & Inspection: Accurately conduct vehicle inspections with attention to detail to update vehicle chart.
- Client Service & Communication: Clear communication during vehicle handover with client, providing them with detailed report of vehicle condition. Provide end-to-end support to clients, explaining policies & ensuring overall satisfaction.
- Documentation: Assist clients in document processing, such as claim forms, processing charges & completing daily financial reporting.
- Sales & Upselling: Proactively identify and act on opportunities to upsell additional services or upgrades that add value to the client experience.
- Client Feedback: Promoting our channels for reviews for continued feedback.
Educational and skill requirements
- Fluent in English, including written expression; additional languages are an asset.
- Minimum of 1 year in a customer care-focused role
- Familiarity with traffic and parking regulations.
- Driving license B for both manual and automatic vehicles
- IT Proficiency: Comfortable using tablets, email, and basic office software tools.
Job benefits
- Attractive Salary + Commission Scheme – rewarding upselling, customer service, and performance.
- Performance Bonuses – based on quality of work, client feedback, and team contribution.
- On-the-Job Training & Development – full training on inspection standards, client procedures, and upselling techniques.
- Career Growth Opportunities – possibility to move into senior fleet, operations, or supervisory roles within a growing company.
- Uniform & Safety Gear Provided – branded workwear and necessary tools provided.
- Supportive Team Environment – join a motivated, respectful, and customer-focused team.
- Workplace Stability – full-time employment with a reputable and expanding car rental operation.
- Modern Tools & Tech – use of tablets and booking software to support a smooth and efficient workflow.
Desired Skills & Attributes
- Energetic and adaptable, with a strong drive for client satisfaction.
- Warm, confident, and genuinely caring; thrives in client-facing roles.
- Maintains composure and professionalism in high-pressure situations.
- Able to follow process, has attention to detail and is consistently well-organised.
- Trustworthy and responsible with documentation; a dependable team player.
- Interest in vehicles and ability to learn product details for effective selling.
Advertisement published19. May 2025
Application deadlineNo deadline
Language skills
EnglishLocation
Park East, Level 1, Malta International Airport
Type of work
Skills
Quick learnerProactiveHonestyClean criminal recordPositivityHuman relationsAmbitionDriver's licencePhone communicationEmail communicationTeam workConscientiousIndependencePlanningPunctualFlexibilityMeticulousnessWorking under pressureCustomer servicePatience
Suitable for
Work environment
Professions
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