Continental Cars Limited
Continental Cars Limited
Continental Cars Limited was founded in 1952 and was formed for the purpose of importing the Volkswagen Beetles. Following the successful partnership with VW, the company was then appointed sole distributor for Audi and Porsche in 1977 and then include SEAT to their portfolio in 2009.. The CUPRA brand has been added to the Continental Cars portfolio in 2021.
Continental Cars Limited

Customer Care Agent

Based within the Aftersales department, you will be responsible for the constant communication with our customers, whilst also ensuring that the company’s quality standards and core values are being implemented and adhered to.

Responsibilities
Assist the Customer Care Department with the incoming calls and e-mails
Ensure that customers are served to the highest possible standards and in a timely manner
Communicate with Sales and Aftersales customers and direct relevant queries to the right department
Coordinate with the Service Advisors daily bookings for servicing and repairs requests
Education and requirements
Active Listening
Excellent Communication
Service Orientation
Critical Thinking
Teamwork
‘O’ Level passes in English, Maltese and Mathematics
Benefits
Benefit card
Health Insurance
Advertisement created18. March 2023
Application deadlineNo deadline
Type of work
Location
Ta' Xbiex, Malta
Professions
Job Tags
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