autoUnion Car Rental

autoUnion Rent-a-Car is an internationally recognised car rental company operating for more than 30 years across the globe. Apart from Malta, autoUnion is present in more than 1000 locations worldwide. The main focus of the company is to offer great value car rental and first class car hire on a wide range of modern cars and vans.

About

Customer Care Executive

Are you passionate about creating seamless, memorable experiences for customers?

At autoUnion, we're passionate about delivering transparent and hassle-free car rental and leasing experiences. Ready to take the lead and make a real impact? Apply Now!

Our team is driven by four core values:

Attention to detail
A strong sense of reputation
A can-do attitude
A genuine focus on the customer

If these values reflect your own and are eager to be part of a team that helps people create positive memories through exceptional service, we'd love to hear from you. This could be the opportunity you've been looking for.

Main tasks and responsibilities

What you'll do:

Customer Handling: Able to understand client's queries and provide a satisfactory solution to retain client.
Client Service and Communication: Provide end-to-end support throughout rental duration ensuring overall satisfaction and guiding clients as per procedure.
Documentation and Payment Processing: Accurately identify clients who incur contraventions or have outstanding payments and chase for settlement.
Office Tasks: Able to assist in daily office tasks, including upkeep of booking system and liaising with all departments.
Policies and Procedures: Ability to read and understand rental contracts and follow company procedures.

Educational and skill requirements

What Makes You a Great Fit:

You're energetic, adaptable and driven by successfully handling clients in a satisfactory manner.
You're warm, confident and genuinely caring.
You stay calm and professional under pressure.
You're organised, detail-oriented, follow processes and dependable with documentation.
You have a genuine interest in vehicles and driven to learn our service offering.

What You'll Need to Succeed:

Be fluent in English (written and spoken); any other languages are considered a plus!
Driving license B (manual and automatic) is ideal.
Familiarity with traffic and parking regulations.
Comfortable using IT devices and basic software such as e-mail and CRM.

Employment Conditions

Full-time in Malta.
Candidates available on a part-time basis will also be considered.
Working hours:
- Monday to Friday 08:00 - 17:00
- Alternate weekend days 08:00 - 13:00

Advertisement published6. February 2026

Application deadline28. February 2026

Salary (yearly)21,000 - 25,000 EUR

Language skills