Customer Care Representative

Lava Rewards is looking for a Customer Care Representative to join our growing team on a part-time, flexible basis and indefinite basis to join our team.

Are you organized, responsible and tech-savvy? Do you take pride in delivering excellent customer service and solving problems efficiently? Then we’d love to hear from you!

Job Description

• Responding to customer queries
• Input manual transactions through the backend
• Provide timely and friendly support that reflects the Lava Rewards brand
  
  

Your Profile

• Strong communication and interpersonal skills
• Good organizational skills and attention to detail
• Comfortable using computers and learning new systems
• A positive and customer-first attitude
• Fluent in English. Fluency in Maltese is a plus.
  
  

Why Join Us?

• Flexible part-time hours
• Option to work remotely on certain days
• Work with a friendly and dynamic team
  
  

Lava Rewards offers some of the best staff conditions on the island amongst which are an on-site childcare centre, gym, staff carpark, health insurance and several policies and measures that safeguard the holistic well-being of our people. You will be provided with on-the-job training throughout your career.

Interested candidates are encouraged to apply by no later than Tuesday, 27th May 2025. All applications are treated with strictest confidentiality.

Don't meet every single requirement? We are dedicated to furthering a diverse, inclusive, and authentic workplace. So, if you’re excited about this role, but your past experience or qualifications don't align perfectly with the job description, we encourage you to apply anyway. It may be the case that you are still the right candidate, either for this or for other roles that may arise.