Domestica Ltd

At Domestica, we pride ourselves on offering exquisite furniture from renowned top quality brands which offer our customers the perfect blend of style and functionality. Further to this, we also create custom-made furniture, designed to our clients’ requirements at our factory, through Domestica Bespoke.

About

E-commerce & Logistics Coordinator

At Domestica, a leading interiors and furniture company, we are expanding and are seeking a highly organised and proactive individual to join our team as an E-commerce & Logistics Coordinator.

This role is central to ensuring the smooth running of our online store, while coordinating deliveries, stock, and communication between our showroom, factory, and clients as well general administrative duties.

Main tasks and responsibilities

E-commerce Operations

Manage and update product listings on Shopify (pricing, descriptions, images, inventory)
Process online orders and coordinate fulfilment internally
Monitor orders and ensure timely delivery updates
Respond to customer queries via email, phone, and messaging platforms
Upload banners, offers, and update website content
Maintain accurate product and customer data
Handle returns, exchanges, and follow-ups

Logistics & Operations

Coordinate inbound and outbound deliveries, installations, and schedules
Liaise with suppliers, delivery teams, showroom, and factory staff
Maintain records of stock, shipments, and delivery documentation
Assist with procurement and order follow-ups
Support internal departments with coordination and documentation
Monitor stock levels and office supplies
Handle general administrative duties

Educational and skill requirements

Minimum 1 year experience in administrative, logistics, retail, or e-commerce roles
Strong organisational and multitasking skills
Excellent communication skills in English (Maltese is an asset)
High attention to detail and accuracy
Customer-focused, professional, and solution-driven mindset
Ability to coordinate effectively across teams
Driving license will be considered an asset

Technical Skills