Emergency Room Technician

About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.

Roles & Responsibilities:

• Appropriately acknowledging and pleasantly greeting patients upon arrival and upon discharge.
• Handling phone calls and emails in a professional manner.
• Registering new patients’ details in the hospital information system accurately and verifying that existing patients have their accurate details registered on the system.
• Maintaining, tallying and being responsible for daily takings registered in the HIS on their access credentials.
• Channelling complaints and queries to the appropriate person to be dealt with within the shortest time possible.
• Assisting patients and their relatives, referring to others for support where required.
• Adhering to the Hospital/Clinic policies as well as any other relevant policies, at all times.
• Following and adhering to the Data Protection Policy, at all times.
• Carrying out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the Company from time to time.
  
  

Required Knowledge, Abilities & Skills:

• Experience working as an Emergency Medical Technician or Healthcare Assistant.
• Be receptive to a changing environment.
• Flexibility.
• Excellent customer service and telephone skills.
• Ability to prioritise.
• Attention to detail.
• Organisational skills.
  
  

What’s in it for you

• Internal training programs and skill development initiatives
• Support with training and professional development
• Employee referral bonus incentive
• Complimentary daily Lunch
• Staff and family discounts on hospital services and fees
• Staff Discounts on products and services from our subsidiaries
• State-of-the-art equipment and technology
  
  

Join us for exceptional benefits and a positive work culture.