The Westin Dragonara Resort
Beautifully situated on a 74,000-square-meter peninsula on the Republic of Malta’s largest island, The Westin Dragonara Resort is an oasis of luxury and tranquility. Malta’s location in the center of the Mediterranean Sea provides a lovely climate and spectacular setting just a few hours’ flight from most major European airports.
Front Office Agent
Job Summary
The successful candidate will focus on providing excellent service and on creating memorable experiences by making emotional connections with the resort’s guests. In this position, the agent will have a direct impact on the overall guest experience and will be responsible for ensuring maximum satisfaction from the moment guests arrive at the hotel and during the check-in experience until the moment they check out.
Education and requirements
Fluency in English and in other European languages (preferably Italian)
Sound communication skills
Having a friendly and welcoming attitude
Computer Literacy
Previous work experience in a similar role
A Diploma in Hospitality/Accommodation Operations or equivalent will be considered an asset
Benefits
discounts to stay in Marriott properties worldwide
discount to dine in the resort's F&B outlets
basic medical health insurance
group life scheme
dental scheme
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