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Prime Care Ltd

Prime Care involves the operation of residential homes for senior citizens. We offer high quality. 24hr residential aged care, focusing on providing personal care to each of the residents.

About

Front Office Receptionist with Security

Prime Care Ltd is seeking to recruit a Receptionist with Security Guard duties, on a full-time basis in a Residential Care home in Rabat, Malta. We are looking for someone with a friendly, dynamic and proactive approach. S/he will ensure that the highest standards of customer care are delivered. The Receptionist is required to work 12 hours shifts (including nights), and cover security duties.

Responsibilities

• Acting as a first point of contact to clients, visitors and suppliers, by greeting and directing as need be;

• Promote a professional image at all times and have good knowledge of the services offered;

• Administrative work; including answering of phone calls and emails;

• Keeping records, systems and files up to date;

• Sort and distribute mail;

• Dealing with all requests and queries in a professional and friendly manner, whether face-to face or over the telephone;

• Maintain security by patrolling the premises and make sure that safety procedures are being followed;

Education and requirements

• Have a valid Maltese Private Guard Licence

• Strong communication skills, both verbal and written, in English and Maltese

• Customer service short course or qualification