About This Job
Job Summary
The kitchen host&rsquo;s main duties are to provide an excellent catering service to the patients, deliver menus and take orders from patients, communicating to the kitchen team what has been ordered/requested by the patient and serve the patients.

Key roles and responsibilities
<ul>
<li>Keeps the patients as comfortable and at home as possible.&nbsp;</li>
<li>Acts as an intermediary between the kitchen and patients.&nbsp;</li>
<li>Assists in clearing plates, cups, and other items from patients' rooms.&nbsp;</li>
<li>Keeps all shelves and refrigerators neat, tidy, and organized.&nbsp;</li>
<li>Completes and monitors all records and paperwork in accordance with the H.A.C.C.P. system.&nbsp;</li>
<li>Presents menus to patients and takes their meal orders.&nbsp;</li>
<li>Cleans and wipes all trolleys and work areas used by hosts.&nbsp;</li>
<li>Ensures food is served at the correct temperature.&nbsp;</li>
</ul>

Skills required
<ul>
<li>Ability to work fast and tidy.&nbsp;</li>
<li>Well&nbsp;organised.&nbsp;</li>
<li>Strong ability to work independently and as part of a team.&nbsp;</li>
<li>Works to a high standard of personal hygiene and cleanliness&nbsp;at all times.&nbsp;</li>
<li>Ability to follow instructions, take phone calls, and relay messages.&nbsp;</li>
<li>Excellent communication skills.&nbsp;</li>
<li>Problem-solving abilities.&nbsp;</li>
<li>Always look smart and with a smile on your face.&nbsp;</li>
</ul>

Ability to Operate the Following Equipment
<ul>
<li>Operate food service and meal distribution trolleys.&nbsp;</li>
<li>Use hot cupboards to&nbsp;maintain&nbsp;food at the required temperature.&nbsp;</li>
<li>Handle crockery, cutlery, and catering utensils safely and hygienically.&nbsp;</li>
<li>Process and manage patient menus and meal requests.&nbsp;</li>
<li>Use telephones and communication systems to liaise with patients, nursing staff, and colleagues.&nbsp;</li>
</ul>

The leading name in private healthcare in Malta.

At Saint James Hospital Group, we have over 25 years of experience in the healthcare sector. We have earned a reputation for excellence and innovation, backed by the latest state-of-the-art technology and staffed by highly-qualified professional personnel.

We are the natural choice when seeking private medical treatment, not simply because we have the experience to meet your expectations, but also because we house the very best in modern technology – and the island’s most renowned consultants and health professionals.

Our Mission:

To constantly deliver high-quality healthcare services within the community, in a safe and caring environment backed by modern technology and skilled professional staff.

Our Vision:

To continually improve our services and facilities by investing in the latest technology, employing the highest level of medical specialists and maintaining a dynamic and motivated workforce which has become the flagship of our group.

Core Values:

Passion for excellence
Mutual Respect
Personal Responsibility
Teamwork

Saint James Hospital


About This Job

Job Summary

The kitchen host’s main duties are to provide an excellent catering service to the patients, deliver menus and take orders from patients, communicating to the kitchen team what has been ordered/requested by the patient and serve the patients.



Key roles and responsibilities


 - Keeps the patients as comfortable and at home as possible.


 - Acts as an intermediary between the kitchen and patients.


 - Assists in clearing plates, cups, and other items from patients' rooms.


 - Keeps all shelves and refrigerators neat, tidy, and organized.


 - Completes and monitors all records and paperwork in accordance with the H.A.C.C.P. system.


 - Presents menus to patients and takes their meal orders.


 - Cleans and wipes all trolleys and work areas used by hosts.


 - Ensures food is served at the correct temperature.





Skills required


 - Ability to work fast and tidy.


 - Well
organised.


 - Strong ability to work independently and as part of a team.


 - Works to a high standard of personal hygiene and cleanliness
at all times.


 - Ability to follow instructions, take phone calls, and relay messages.


 - Excellent communication skills.


 - Problem-solving abilities.


 - Always look smart and with a smile on your face.





Ability to Operate the Following Equipment


 - Operate food service and meal distribution trolleys.


 - Use hot cupboards to
maintain
food at the required temperature.


 - Handle crockery, cutlery, and catering utensils safely and hygienically.


 - Process and manage patient menus and meal requests.


 - Use telephones and communication systems to liaise with patients, nursing staff, and colleagues.



Kitchen work

Catering

Phone communication

General

Email communication

Team work

Working under pressure

Customer service

Active

Kitchen Host

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Key Tasks &amp; Responsibilities
Restoring health by providing hospital services, including:
<ul>
<li>Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.</li>
<li>Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.</li>
<li>Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, counselling, psychological interventions, advising and education.</li>
<li>Referring for diagnostic, therapeutic and support services, as required; referrals within Saint James Hospital should be encouraged, where feasible.</li>
<li>Reviewing, at least once daily, all ward patients, as well as carrying outward medical duties, in close liaison with the patient&rsquo;s consultant.</li>
</ul>
Maintaining health by providing timely clinical and culturally appropriate health services through:
<ul>
<li>ongoing health and development assessment and advice.</li>
<li>appropriate health and development assessment and advice.</li>
<li>appropriate evidence-based screening, risk assessment and early detection of illness, disease, and disability.</li>
<li>interventions to assist patients to reduce or change risky and harmful lifestyle behaviour.</li>
<li>Working with public health providers in the prevention and control of communicable diseases and reporting to relevant public health authorities.</li>
<li>Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering linking, where relevant, with appropriate service providers.</li>
</ul>
Improving health by:
<ul>
<li>developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.</li>
<li>advocating health promotion, linking to programmes developed by Public Health.</li>
<li>providing health education, counselling, and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors. </li>
</ul>
Qualifications &amp; Essential Qualities
<ul>
<li>Registration with the Malta Medical Council.</li>
<li>Demonstrated oral and written communication skills.</li>
<li>Ability to exercise independent judgement in performing duties.</li>
<li>Ability to work under pressure together with a high level of initiative and self-motivation.</li>
<li>Ability to work accurately and diligently.</li>
<li>Excellent communication skills.</li>
<li>Organisation skills.</li>
<li>Demonstrated commitment to continuing education and maintenance of professional competence.</li>
<li>Ability to contribute to, and work as part of, the healthcare team at departmental and organisation levels. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Key Tasks &amp; Responsibilities

Restoring health by providing hospital services, including:


 - Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.

 - Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.

 - Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, counselling, psychological interventions, advising and education.

 - Referring for diagnostic, therapeutic and support services, as required; referrals within Saint James Hospital should be encouraged, where feasible.

 - Reviewing, at least once daily, all ward patients, as well as carrying outward medical duties, in close liaison with the patient’s consultant.


Maintaining health by providing timely clinical and culturally appropriate health services through:


 - ongoing health and development assessment and advice.

 - appropriate health and development assessment and advice.

 - appropriate evidence-based screening, risk assessment and early detection of illness, disease, and disability.

 - interventions to assist patients to reduce or change risky and harmful lifestyle behaviour.

 - Working with public health providers in the prevention and control of communicable diseases and reporting to relevant public health authorities.

 - Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering linking, where relevant, with appropriate service providers.


Improving health by:


 - developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.

 - advocating health promotion, linking to programmes developed by Public Health.

 - providing health education, counselling, and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors.




Qualifications &amp; Essential Qualities


 - Registration with the Malta Medical Council.

 - Demonstrated oral and written communication skills.

 - Ability to exercise independent judgement in performing duties.

 - Ability to work under pressure together with a high level of initiative and self-motivation.

 - Ability to work accurately and diligently.

 - Excellent communication skills.

 - Organisation skills.

 - Demonstrated commitment to continuing education and maintenance of professional competence.

 - Ability to contribute to, and work as part of, the healthcare team at departmental and organisation levels.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

ER Doctor

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.
The Storekeeper is responsible for all goods stored within the Procurement Department/Stores. One of the main objectives of the position is to ensure effective storage, delivery and receiving of goods. 
Key Tasks &amp; Responsibilities
<ul>
<li>Receiving and inspecting goods and supplies received against invoices and purchase orders; ensuring that expiry dates and supplies quality are up to company standards.</li>
<li>Sorting, coding, stacking and checking stored supplies.</li>
<li>Maintaining par stock levels.</li>
<li>Participating and coordinating stock takes at a regular and as needed basis.</li>
<li>Rotating stock according to FIFO, checking expiry dates and preparing order lists together with purchasing officer.</li>
<li>Preparing timely requisitions according to requisition planning. Ensuring that all items are coded correctly on their respective shelves and that codes tally with the information on the hospital information system</li>
<li>Maintaining the Stores in a clean, tidy and organised manner.</li>
<li>Performing duties in accordance with Saint James Hospital Group policies and procedures.</li>
<li>Performing duties in accordance with occupational health and safety, equal opportunity and other relevant personnel policies / legislation.  </li>
</ul>
Required Skills and Attributes
<ul>
<li>Possess multi-tasking skills.</li>
<li>Possess excellent communication skills.</li>
<li>Possess good organisation and time management skills.</li>
<li>Have a sharp eye for detail.</li>
<li>Be a team player.</li>
<li>Be able to carry and lift heavy objects.</li>
<li>Be professional at all times.</li>
<li>Be fluent in spoken and written English.</li>
<li>Be able to work on own initiative, especially when stores are very busy.</li>
<li>Be computer literate and proficient in the use of Microsoft processes.  </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.

The Storekeeper is responsible for all goods stored within the Procurement Department/Stores. One of the main objectives of the position is to ensure effective storage, delivery and receiving of goods.



Key Tasks &amp; Responsibilities


 - Receiving and inspecting goods and supplies received against invoices and purchase orders; ensuring that expiry dates and supplies quality are up to company standards.

 - Sorting, coding, stacking and checking stored supplies.

 - Maintaining par stock levels.

 - Participating and coordinating stock takes at a regular and as needed basis.

 - Rotating stock according to FIFO, checking expiry dates and preparing order lists together with purchasing officer.

 - Preparing timely requisitions according to requisition planning. Ensuring that all items are coded correctly on their respective shelves and that codes tally with the information on the hospital information system

 - Maintaining the Stores in a clean, tidy and organised manner.

 - Performing duties in accordance with Saint James Hospital Group policies and procedures.

 - Performing duties in accordance with occupational health and safety, equal opportunity and other relevant personnel policies / legislation.




Required Skills and Attributes


 - Possess multi-tasking skills.

 - Possess excellent communication skills.

 - Possess good organisation and time management skills.

 - Have a sharp eye for detail.

 - Be a team player.

 - Be able to carry and lift heavy objects.

 - Be professional at all times.

 - Be fluent in spoken and written English.

 - Be able to work on own initiative, especially when stores are very busy.

 - Be computer literate and proficient in the use of Microsoft processes.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Storekeeper

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Job Summary:
As a Receptionist, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed. 
Responsibilities
<ul>
<li>Creating a &ldquo;real sense of welcome and best wishes on departure&rdquo; with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.</li>
<li>Being familiar with all tariffs and being responsible for patient invoicing, payments and disbursement.</li>
<li>Receiving payments for miscellaneous services and other associated hospital billings.</li>
<li>Monitoring the &ldquo;Today Patient List&rdquo; daily and referring for collection any unpaid bills for that day.</li>
<li>Ensuring agent cash float is reconciled on completion of each shift and deposited accordingly.</li>
<li>Accurately registering all patients arriving for appointments on the hospital information system, or ensuring that the details are accurately registered, checking for any notifications of previous visits and following up accordingly, and updating details as necessary.</li>
<li>Answering and screening all incoming telephone calls and actioning or re-directing appropriately.</li>
<li>Maintaining and recording/logging patient notifications and messages in an organised manner, for future handover, as appropriate.</li>
<li>Carrying out other departmental duties at a high standard when requested by Team Leader/ Manager or by the Company, from time to time.</li>
<li>Ensuring that the Customer Care Agent job description is executed daily in practice.</li>
<li>Thanking clients and visitors for using our services and asking whether they are satisfied with the services received and patient care offered by the hospital.The feedback received (negative/positive) should then be communicated directly to the team leader or department manager. </li>
</ul>
Qualifications
<ul>
<li>Multi-tasking.</li>
<li>Excellent telephone manner and communication skills, both interdepartmental and intra departmental.</li>
<li>Able to prioritise.</li>
<li>Time management skills.</li>
<li>Excellent organisation skills.</li>
<li>Sharp eye for and attention to detail.</li>
<li>Be professional at all times.</li>
<li>Able to work under pressure.</li>
<li>Proficient in the use of Microsoft processes. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Job Summary:

As a Receptionist, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed.



Responsibilities


 - Creating a “real sense of welcome and best wishes on departure” with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.

 - Being familiar with all tariffs and being responsible for patient invoicing, payments and disbursement.

 - Receiving payments for miscellaneous services and other associated hospital billings.

 - Monitoring the “Today Patient List” daily and referring for collection any unpaid bills for that day.

 - Ensuring agent cash float is reconciled on completion of each shift and deposited accordingly.

 - Accurately registering all patients arriving for appointments on the hospital information system, or ensuring that the details are accurately registered, checking for any notifications of previous visits and following up accordingly, and updating details as necessary.

 - Answering and screening all incoming telephone calls and actioning or re-directing appropriately.

 - Maintaining and recording/logging patient notifications and messages in an organised manner, for future handover, as appropriate.

 - Carrying out other departmental duties at a high standard when requested by Team Leader/ Manager or by the Company, from time to time.

 - Ensuring that the Customer Care Agent job description is executed daily in practice.

 - Thanking clients and visitors for using our services and asking whether they are satisfied with the services received and patient care offered by the hospital.The feedback received (negative/positive) should then be communicated directly to the team leader or department manager.




Qualifications


 - Multi-tasking.

 - Excellent telephone manner and communication skills, both interdepartmental and intra departmental.

 - Able to prioritise.

 - Time management skills.

 - Excellent organisation skills.

 - Sharp eye for and attention to detail.

 - Be professional at all times.

 - Able to work under pressure.

 - Proficient in the use of Microsoft processes.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

 Receptionist - Burmarrad

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
What You&rsquo;ll Do
As a front liner, the Contact Centre Agent is the first person with whom clients, patients and fellow employees are likely to speak with over the phone. The Contact Centre Agent must be positive, helpful, and professional with patients, specialists, and colleagues alike. 
Responsibilities
<ul>
<li>Handling incoming calls from patients/relatives/companies/doctors and staff (internal) and answering queries to the best of their ability.</li>
<li>Booking appointments as per doctor&rsquo;s/clinic requirements.</li>
<li>Scheduling appointments, as necessary.</li>
<li>Contacting patients for appointments/Radiology referrals.</li>
<li>Handling all email enquiries.</li>
<li>Booking appointments received through the Doctor&rsquo;s Request Form on the Company&rsquo;s Website.</li>
<li>Booking Medicals and Health Screening Packages.</li>
<li>Liaising with respective technicians and booking Holters, BPM and EMGs as per the technician&rsquo;s instructions.</li>
<li>Checking clinics to make sure all bookings are in order (i.e., time allocation, confirmation of Direct Settlements, allocation of correct Radiologist&hellip;).</li>
<li>Verifying and updating all non-clinical information on the patient&rsquo;s record.</li>
<li>Answering and/or distributing e-mails to the respective departments in a professional and timely manner.</li>
<li>Transferring calls to the respective departments.</li>
<li>Escalating complaints to the management as per company policy and re-assuring patients that these will be handled accordingly.</li>
<li>Liaising with Doctors and other departments as necessary to provide the most efficient service as possible.</li>
<li>Arranging Doctors&rsquo; clinics with appointments in a consecutive manner and readily contact patients from the waiting lists should there be any cancellations.</li>
<li>Rescheduling postponed or cancelled clinics/appointments, as necessary.</li>
<li>Updating Doctor&rsquo;s Timetable on Website.</li>
<li>Liaising with Companies, as well as Foreign and Local insurance companies to obtain Guarantees of Payment (GOPs) or approval of Direct Settlements for Radiology Investigations and/or Consultations as necessary.</li>
<li>Carrying out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the Company from time to time. </li>
</ul>
Qualifications
<ul>
<li>Ability to handle multiple tasks efficiently.</li>
<li>Adaptable and flexible in various situations.</li>
<li>Shows understanding and compassion.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Puts customers at the forefront.</li>
<li>Skilled in task prioritization.</li>
<li>Manages time effectively.</li>
<li>Pays great attention to detail.</li>
<li>Maintains professionalism consistently.</li>
<li>Works well under pressure.</li>
<li>Proficient in Microsoft Office Tools.</li>
<li>Excellent written and spoken skills in Maltese and English. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



What You’ll Do

As a front liner, the Contact Centre Agent is the first person with whom clients, patients and fellow employees are likely to speak with over the phone. The Contact Centre Agent must be positive, helpful, and professional with patients, specialists, and colleagues alike.



Responsibilities


 - Handling incoming calls from patients/relatives/companies/doctors and staff (internal) and answering queries to the best of their ability.

 - Booking appointments as per doctor’s/clinic requirements.

 - Scheduling appointments, as necessary.

 - Contacting patients for appointments/Radiology referrals.

 - Handling all email enquiries.

 - Booking appointments received through the Doctor’s Request Form on the Company’s Website.

 - Booking Medicals and Health Screening Packages.

 - Liaising with respective technicians and booking Holters, BPM and EMGs as per the technician’s instructions.

 - Checking clinics to make sure all bookings are in order (i.e., time allocation, confirmation of Direct Settlements, allocation of correct Radiologist…).

 - Verifying and updating all non-clinical information on the patient’s record.

 - Answering and/or distributing e-mails to the respective departments in a professional and timely manner.

 - Transferring calls to the respective departments.

 - Escalating complaints to the management as per company policy and re-assuring patients that these will be handled accordingly.

 - Liaising with Doctors and other departments as necessary to provide the most efficient service as possible.

 - Arranging Doctors’ clinics with appointments in a consecutive manner and readily contact patients from the waiting lists should there be any cancellations.

 - Rescheduling postponed or cancelled clinics/appointments, as necessary.

 - Updating Doctor’s Timetable on Website.

 - Liaising with Companies, as well as Foreign and Local insurance companies to obtain Guarantees of Payment (GOPs) or approval of Direct Settlements for Radiology Investigations and/or Consultations as necessary.

 - Carrying out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the Company from time to time.




Qualifications


 - Ability to handle multiple tasks efficiently.

 - Adaptable and flexible in various situations.

 - Shows understanding and compassion.

 - Strong interpersonal and communication skills.

 - Puts customers at the forefront.

 - Skilled in task prioritization.

 - Manages time effectively.

 - Pays great attention to detail.

 - Maintains professionalism consistently.

 - Works well under pressure.

 - Proficient in Microsoft Office Tools.

 - Excellent written and spoken skills in Maltese and English.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Contact Centre Agent

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.
Job Summary
The Catheterization Lab Nurse is responsible for providing safe, high-quality nursing care to patients undergoing diagnostic and interventional cardiac and vascular procedures in the Catheterization Laboratory.
The nurse assists cardiologists and the multidisciplinary team before, during, and after procedures, ensuring patient safety, accurate monitoring, sterile technique, and compliance with hospital policies and clinical standards.


At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.

Job Summary

The Catheterization Lab Nurse is responsible for providing safe, high-quality nursing care to patients undergoing diagnostic and interventional cardiac and vascular procedures in the Catheterization Laboratory.

The nurse assists cardiologists and the multidisciplinary team before, during, and after procedures, ensuring patient safety, accurate monitoring, sterile technique, and compliance with hospital policies and clinical standards.

Catheterisation Lab Nurse

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth


At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth

Accounts Receivable Officer

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.&nbsp;

Job Summary
As a Receptionist, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed.

Responsibilities
<ul>
<li>Creating a &ldquo;real sense of welcome and best wishes on departure&rdquo; with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.</li>
<li>Being familiar with all tariffs and being responsible for patient invoicing, payments and disbursement.</li>
<li>Receiving payments for miscellaneous services and other associated hospital billings.</li>
<li>Monitoring the &ldquo;Today Patient List&rdquo; daily and referring for collection any unpaid bills for that day.</li>
<li>Ensuring agent cash float is reconciled on completion of each shift and deposited accordingly.</li>
<li>Accurately registering all patients arriving for appointments on the hospital information system, or ensuring that the details are accurately registered, checking for any notifications of previous visits and following up accordingly, and updating details as necessary.</li>
<li>Answering and screening all incoming telephone calls and actioning or re-directing appropriately.</li>
<li>Maintaining and recording/logging patient notifications and messages in an organised manner, for future handover, as appropriate.</li>
<li>Carrying out other departmental duties at a high standard when requested by Team Leader/ Manager or by the Company, from time to time.</li>
<li>Ensuring that the Customer Care Agent job description is executed daily in practice.</li>
<li>Thanking clients and visitors for using our services and asking whether they are satisfied with the services received and patient care offered by the hospital.The feedback received (negative/positive) should then be communicated directly to the team leader or department manager.</li>
</ul>

Qualifications
<ul>
<li>Multi-tasking.</li>
<li>Excellent telephone manner and communication skills, both interdepartmental and intra departmental.</li>
<li>Able to prioritise.</li>
<li>Time management skills.</li>
<li>Excellent organisation skills.</li>
<li>Sharp eye for and attention to detail.</li>
<li>Be professional at all times.</li>
<li>Able to work under pressure.</li>
<li>Proficient in the use of Microsoft processes.</li>
</ul>

What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>State-of-the-art equipment and technology</li>
</ul>

Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.




Job Summary

As a Receptionist, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed.



Responsibilities


 - Creating a “real sense of welcome and best wishes on departure” with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.

 - Being familiar with all tariffs and being responsible for patient invoicing, payments and disbursement.

 - Receiving payments for miscellaneous services and other associated hospital billings.

 - Monitoring the “Today Patient List” daily and referring for collection any unpaid bills for that day.

 - Ensuring agent cash float is reconciled on completion of each shift and deposited accordingly.

 - Accurately registering all patients arriving for appointments on the hospital information system, or ensuring that the details are accurately registered, checking for any notifications of previous visits and following up accordingly, and updating details as necessary.

 - Answering and screening all incoming telephone calls and actioning or re-directing appropriately.

 - Maintaining and recording/logging patient notifications and messages in an organised manner, for future handover, as appropriate.

 - Carrying out other departmental duties at a high standard when requested by Team Leader/ Manager or by the Company, from time to time.

 - Ensuring that the Customer Care Agent job description is executed daily in practice.

 - Thanking clients and visitors for using our services and asking whether they are satisfied with the services received and patient care offered by the hospital.The feedback received (negative/positive) should then be communicated directly to the team leader or department manager.




Qualifications


 - Multi-tasking.

 - Excellent telephone manner and communication skills, both interdepartmental and intra departmental.

 - Able to prioritise.

 - Time management skills.

 - Excellent organisation skills.

 - Sharp eye for and attention to detail.

 - Be professional at all times.

 - Able to work under pressure.

 - Proficient in the use of Microsoft processes.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.