Operations Assistant

About Us

TrioMed is a leading distributor in the medical sphere, specialising in high-end healthcare equipment and digital technology, including MRI systems, CT scans, Ultrasounds, Mammography systems, Patient Monitors, Image Guided Therapy Equipment, X-Rays, Health Enterprise Informatics, and more. Representing industry brand leaders like Philips, Hologic, and Linet, TrioMed has established a significant installed base across all healthcare institutions around Malta and Gozo. TrioMed is also an ISO certified organisation, demonstrating its commitment to delivering high-quality products and services, and is a fully owned subsidiary of Prohealth Ltd.

As part of its ongoing commitment to driving growth and enhancing operational excellence, TrioMed is looking for an Operations Assistant, to join our dynamic team on a full-time basis.

Purpose:

The Operations Assistant will support day-to-day business functions by coordinating with internal teams, suppliers, and customers to ensure timely product ordering, delivery, and service execution. Key responsibilities include managing ERP system updates, maintaining accurate records, monitoring inventory, supporting tender submissions, and contributing to cross-departmental administrative tasks to help ensure smooth operational flow.

Responsibilities:

• Collaborate closely with the Commercial, Field Service, and Logistics teams to ensure timely ordering and delivery of products, contributing to a seamless customer experience.
• Coordinate with customers and suppliers, ensuring smooth communication and collaboration to meet service requirements and resolve any issues.
• Carry out general office duties such as ordering parts for medical equipment, maintaining accurate records and documentation, and following up on ongoing projects.
• Ensure that the Company’s (Enterprise Resource Planning) ERP system is kept up to date and that internal processes are consistently followed and documented.
• Monitor and update inventory levels, ensuring efficient stock management and availability.
• Maintain and regularly update Service Level Agreements (SLAs) in coordination with relevant teams and stakeholders.
• Assist in the preparation and submission of tender documents, ensuring accuracy, completeness, and timely delivery.
• Provide administrative and operational support across departments, contributing to the overall efficiency of the Company.
• Assist in the preparation of internal and external reports, presentations, and other required documentation.
• Handle confidential and sensitive information with discretion and professionalism.
• Perform any additional tasks assigned by the Leadership Team.

Requirements:

• Proven experience in an administrative or operations role, preferably in a related industry.
• Experience working with ERP systems is highly desirable; familiarity with Microsoft Dynamics 365 Business Central will be considered an asset.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Detail-oriented with a high degree of accuracy.
• Motivated and goal-oriented mindset.
• Positive mentality with a ‘can do’ attitude.
• Strong time management and multitasking skills.
• Able to work independently and as part of a team

What We Offer:

• A Competitive salary package.
• Flexible working arrangement.
• Exclusive employee discounts on the group’s brands of products.
• Comprehensive health insurance.
• Continuous professional development.
• A welcoming culture that will make you feel at home.

How to Apply:

Interested candidates are to send their CV and Covering Letter to letter by clicking the apply button with “Operations Assistant” in the subject header.