Order Processing Officer

Order Processing Officer is responsible for managing the order processing system for supplies delivered to ships.

Key Responsibilities include:

• Receiving and reviewing supply orders from clients, ensuring accuracy and completeness.
• Coordinating with suppliers to confirm availability and delivery timelines for requested items.
• Checking and loading supplies from suppliers prior to dispatch to ensure quality and completeness.
• Preparing stock items to be delivered, ensuring they are correctly packaged and labelled.
• Processing orders efficiently in the inventory management system to maintain accurate records.
• Communicating with shipping and logistics teams to ensure timely dispatch and delivery of supplies.
• Monitoring inventory levels and placing replenishment orders as necessary to avoid stockouts.
• Addressing any discrepancies or issues related to orders and working towards resolution.
• Providing excellent customer service by maintaining clear communication with clients regarding their order.
  
  

Requirement

• Attention to Detail: Ability to accurately review supply orders and ensure that all items are checked and loaded correctly before dispatch.
• Organizational Skills: Strong organizational abilities to manage multiple orders, maintain inventory records, and prepare stock items efficiently.
• Communication Skills: Excellent verbal and written communication skills to coordinate with suppliers, clients, and logistics teams effectively.
• Problem-Solving Skills: Ability to identify discrepancies in orders and develop solutions to resolve issues quickly.
• Technical Proficiency: Familiarity with inventory management systems and other software tools used for order processing.
• Time Management: Ability to prioritize tasks and manage time effectively to meet deadlines for dispatch and delivery.