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Marina Hotel Corinthia Beach Resort

Proudly combining friendly, personalized service with a unique luxury experience. Ideally located at the edge of the sparkling Mediterranean, the Marina Hotel Corinthia Beach Resort is the perfect retreat for an island holiday. Overlooking the striking St George’s Bay and just moments from St Julian’s, Malta’s cosmopolitan hub, the hotel is conveniently located for exploring this sun-drenched island’s many attractions.

About

Part Time Guest Care Host

Marina Hotel Corinthia Beach Resort is seeking to recruit an ambitious, determined, and highly motivated individual. Reporting directly to the Front Office Manager, this position requires working with a highly dynamic team in a fast-moving environment, where the candidate will be responsible to carry out requested duties and delivering exceptional customer care service.

Responsibilities

Manning the reception desk and greeting guests upon arrival;

Processing arrivals and departures in line with company standards;

Taking a proactive approach to the front office activities, anticipating potential sales opportunities and any concerns that may arise;

Handling any queries in a friendly and efficient manner and take the necessary action when required;

Ensuring VIP allocations are made and amenities arranged;

Fulfilling all guests’ needs and requirements;

Handling all telephone calls that come through to the Guest Service Centre;

Delivering outstanding customer care service.

Education and requirements

Possess ITS qualification or equivalent;

Have good administrative skills, be computer literate, and ideally conversant with Opera;