Hilton Malta is recruiting for a full-time Porter.
The selected candidate would work closely with the Front Office and Concierge Team.
We are looking for a smart and friendly individual, who is willing to be of service and who would give an excellent first impression to our guests when they walk into the hotel as they pass through the lobby area.
The selected candidate needs to be willing to work both night and day shifts as would be necessary.
Some of the duties and responsibilities of a Porter include;
&bull; Welcoming guests to the hotel
&bull; Carrying the guests&rsquo; luggage
&bull; Providing information about our hotel and its facilities
&bull; Answering guests&rsquo; queries
&bull; Arranging for taxis
&bull; Capable of responding promptly and precisely to any additional requests from the Concierge on duty, ensuring seamless service delivery
Fluency in English is a requirement and knowledge of other languages will be considered an asset. A valid Driving Licence is required. 
All applications will be acknowledged and treated in strict confidence.

Ideally located within the award-winning Portomaso Yacht Marina, along the coast of the fashionable district of St. Julian’s, the hotel is just minutes away from all the major entertainment areas, attractions and sites Malta has to offer. The accommodation comprises of 413 guest rooms & suites including non-smoking and interconnecting rooms, as well as rooms for guests with reduced mobility. Each guest room offers the discerning traveller breath-taking views of The Mediterranean Sea or the Yacht Marina. Hilton Malta features award-winning restaurants & bars, four outdoor pools, a floodlit tennis court, as well as an indoor pool, spa and health club; making it an idyllic resort with year-round sunshine and an abundance of outdoor activities.

Having just been awarded the HR Quality mark, join a team you can trust to develop your career.


501-1000

Hilton Malta


Hilton Malta is recruiting for a full-time Porter.

The selected candidate would work closely with the Front Office and Concierge Team.

We are looking for a smart and friendly individual, who is willing to be of service and who would give an excellent first impression to our guests when they walk into the hotel as they pass through the lobby area.

The selected candidate needs to be willing to work both night and day shifts as would be necessary.

Some of the duties and responsibilities of a Porter include;

• Welcoming guests to the hotel

• Carrying the guests’ luggage

• Providing information about our hotel and its facilities

• Answering guests’ queries

• Arranging for taxis

• Capable of responding promptly and precisely to any additional requests from the Concierge on duty, ensuring seamless service delivery

Fluency in English is a requirement and knowledge of other languages will be considered an asset. A valid Driving Licence is required. 

All applications will be acknowledged and treated in strict confidence.

Active

Porter

Reporting to the Front Office Manager and under the supervision of the Night Manager, the Night Auditor is responsible for overseeing the hotel&rsquo;s end-of-day processes, ensuring accuracy in financial reporting, and maintaining operational efficiency during overnight hours.

Key Responsibilities:
&bull; Verify and reconcile daily transactions, ensuring all postings are accurate.
&bull; Balance accounts and complete the end-of-day closure process.
&bull; Prepare, maintain, and distribute statistical, financial, accounting, and audit reports to relevant hotel departments.
&bull; Assist guests with inquiries, check-ins, and check-outs, ensuring a high level of customer service.
&bull; Conduct regular checks to ensure compliance with hotel policies and procedures.
&bull; Coordinate with other departments to resolve discrepancies and ensure smooth night operations.
&bull; Perform additional relevant tasks as assigned to support the Front Office and Night Team.
&nbsp;
Requirements;
The ideal candidate should possess:
&bull; Strong numerical and analytical skills.
&bull; A keen eye for detail and accuracy in financial reporting.
&bull; A pleasant personality with a passion for customer service.
&bull; Strong decision-making skills and the ability to anticipate guests&rsquo; needs.
&bull; Previous experience in a similar role.

Having been awarded the 'Great Place to Work' certification, join the team you can trust to develop your career. Interested candidates should send their CV and covering letter by email to,&nbsp;<a target="_blank">careers.malta@hilton.com</a>.
All applications will be acknowledged and treated in strict confidence.


Reporting to the Front Office Manager and under the supervision of the Night Manager, the Night Auditor is responsible for overseeing the hotel’s end-of-day processes, ensuring accuracy in financial reporting, and maintaining operational efficiency during overnight hours.



Key Responsibilities:

• Verify and reconcile daily transactions, ensuring all postings are accurate.

• Balance accounts and complete the end-of-day closure process.

• Prepare, maintain, and distribute statistical, financial, accounting, and audit reports to relevant hotel departments.

• Assist guests with inquiries, check-ins, and check-outs, ensuring a high level of customer service.

• Conduct regular checks to ensure compliance with hotel policies and procedures.

• Coordinate with other departments to resolve discrepancies and ensure smooth night operations.

• Perform additional relevant tasks as assigned to support the Front Office and Night Team.




Requirements;

The ideal candidate should possess:

• Strong numerical and analytical skills.

• A keen eye for detail and accuracy in financial reporting.

• A pleasant personality with a passion for customer service.

• Strong decision-making skills and the ability to anticipate guests’ needs.

• Previous experience in a similar role.



Having been awarded the 'Great Place to Work' certification, join the team you can trust to develop your career. Interested candidates should send their CV and covering letter by email to,
careers.malta@hilton.com.

All applications will be acknowledged and treated in strict confidence.

Night Auditor

We are currently recruiting for a Full-Time Front Office Supervisor to join our Front Office Team. We are looking for an energetic, motivated individual who will take ownership, have a passion to provide superior customer service and revenue optimisation.
The selected candidate&nbsp;will assist in:
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Training, supervision and guidance&nbsp;of Front Office team members
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Motivating team members and establishing a productive working environment for the hotel
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assigning daily work tasks to team members
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Dealing effectively with&nbsp;guests&rsquo; feedback to exceed&nbsp;guests&rsquo; expectations
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Responding promptly to any guests&rsquo; requests and work to optimise the guests&rsquo; experience
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintaining control and composure in difficult situations and exhibit good judgement
The candidate should have a minimum of two years&rsquo; experience in the hotel industry in a similar role and an excellent command of the English language.&nbsp;
An ITS qualification (or equivalent), knowledge of the Opera system and knowledge of Maltese would be favourable considered.&nbsp; Other foreign languages especially Russian, German, French and Italian will also be considered an asset,
&nbsp;
All applications will be acknowledged and treated in strict confidence.


We are currently recruiting for a Full-Time Front Office Supervisor to join our Front Office Team. We are looking for an energetic, motivated individual who will take ownership, have a passion to provide superior customer service and revenue optimisation.

The selected candidate
will assist in:

·







 Training, supervision and guidance
of Front Office team members

·







 Motivating team members and establishing a productive working environment for the hotel

·







 Assigning daily work tasks to team members

·







 Dealing effectively with
guests’ feedback to exceed
guests’ expectations

·







 Responding promptly to any guests’ requests and work to optimise the guests’ experience

·







 Maintaining control and composure in difficult situations and exhibit good judgement

The candidate should have a minimum of two years’ experience in the hotel industry in a similar role and an excellent command of the English language.


An ITS qualification (or equivalent), knowledge of the Opera system and knowledge of Maltese would be favourable considered.
 Other foreign languages especially Russian, German, French and Italian will also be considered an asset,




All applications will be acknowledged and treated in strict confidence.

Front Office Supervisor

A vacancy has arisen for the position of Health Club Receptionist within the LivingWell Health Club. This position is available on a full-time basis covering 40 hours a week.
<ul>
<li>The selected applicant would work within the Hilton Malta Living Well Health Club, which is frequented by a large number of in-house guests as well as local members.</li>
<li>We are looking for a candidate with a minimum of one-year experience within the customer service sector, preferably specifically working within a reception environment.</li>
<li>The position necessitates someone who is out going, enjoys working with people and has a keen interest in the fitness and health sector.</li>
<li>The selected applicant must be organised and have the ability to multitask in a busy working environment. The candidate must be fluent in English and have good computer skills and able to work mornings, evenings and weekends as would be necessary.</li>
<li>Applicants with an A level standard of education, as a minimum will be given preference.</li>
<li>Having been awarded the 'Great Place to Work' certification, join the team you can trust to develop your career.</li>
</ul>
Interested candidates should send their CV and covering letter by email to, careers.malta@hilton.com.
All applications will be acknowledged and treated in strict confidence.


A vacancy has arisen for the position of Health Club Receptionist within the LivingWell Health Club. This position is available on a full-time basis covering 40 hours a week.


 - The selected applicant would work within the Hilton Malta Living Well Health Club, which is frequented by a large number of in-house guests as well as local members.

 - We are looking for a candidate with a minimum of one-year experience within the customer service sector, preferably specifically working within a reception environment.

 - The position necessitates someone who is out going, enjoys working with people and has a keen interest in the fitness and health sector.

 - The selected applicant must be organised and have the ability to multitask in a busy working environment. The candidate must be fluent in English and have good computer skills and able to work mornings, evenings and weekends as would be necessary.

 - Applicants with an A level standard of education, as a minimum will be given preference.

 - Having been awarded the 'Great Place to Work' certification, join the team you can trust to develop your career.


Interested candidates should send their CV and covering letter by email to, careers.malta@hilton.com.

All applications will be acknowledged and treated in strict confidence.

Health Club Receptionist

A Full-Time vacancy has arisen for the position of Duty Manager.&nbsp; The selected applicant will be responsible for the safety and security of the team, guests and property and to&nbsp;provide hotel guests with above-and-beyond service to ensure their experience will be worth remembering.
&nbsp;
Duties include: 
<ul>
<li>Providing superior customer service well before they arrive to the hotel and even after their departure.&nbsp;</li>
<li>Finding strategic ways of giving each Guest a personalized and memorable service</li>
<li>Meeting&nbsp;and greeting arriving guests and bidding them farewell as they leave</li>
<li>Reviewing the arrival list daily and assisting in allocating welcome amenities</li>
<li>Escorting VIPs to their rooms and check them in before their arrival&nbsp;&nbsp;</li>
<li>Attending promptly to customers' inquiries and assisting them with their needs</li>
<li>Dealing with guest complaints and providing tangible solutions to their issues or concerns</li>
<li>Finding proactive ways of enhancing the Guest experience</li>
<li>Ensuring the safety and security of all hotel guests, team members and property, being able to take over the Fire Panel and lead the management team on duty</li>
<li>Representing the Hotel management during their absence</li>
<li>Providing support to reception with check in and check out as required</li>
<li>Analyzing customer feedback and providing strategic direction to continuously improve overall rating and the service provided</li>
<li>Responding to guests needs and anticipating their unstated ones</li>
<li>Be present within the Front Office Area as well the Executive Lounge and assist during busy moments</li>
<li>Full knowledge of all activities / functions / events happening within the hotel whilst on duty</li>
<li>Be the point of reference for the guests throughout their stay</li>
</ul>


A Full-Time vacancy has arisen for the position of Duty Manager.
 The selected applicant will be responsible for the safety and security of the team, guests and property and to
provide hotel guests with above-and-beyond service to ensure their experience will be worth remembering.




Duties include: 


 - Providing superior customer service well before they arrive to the hotel and even after their departure.


 - Finding strategic ways of giving each Guest a personalized and memorable service

 - Meeting
and greeting arriving guests and bidding them farewell as they leave

 - Reviewing the arrival list daily and assisting in allocating welcome amenities

 - Escorting VIPs to their rooms and check them in before their arrival



 - Attending promptly to customers' inquiries and assisting them with their needs

 - Dealing with guest complaints and providing tangible solutions to their issues or concerns

 - Finding proactive ways of enhancing the Guest experience

 - Ensuring the safety and security of all hotel guests, team members and property, being able to take over the Fire Panel and lead the management team on duty

 - Representing the Hotel management during their absence

 - Providing support to reception with check in and check out as required

 - Analyzing customer feedback and providing strategic direction to continuously improve overall rating and the service provided

 - Responding to guests needs and anticipating their unstated ones

 - Be present within the Front Office Area as well the Executive Lounge and assist during busy moments

 - Full knowledge of all activities / functions / events happening within the hotel whilst on duty

 - Be the point of reference for the guests throughout their stay


Duty Manager

A vacancy for the position of Conference and Events Executive has arisen within the Conference &amp; Events team. 
The role entails:
<ul>
<li>Logistics and handling of events</li>
<li>Liaising with clients/group organisers to make necessary arrangements for events</li>
<li>Building and maintaining good relationships with clients</li>
<li>Working with hotel departments to ensure a smooth operation during events</li>
<li>Timely organisation and distribution of all administrative documents</li>
<li>Carrying out hotel show rounds</li>
<li>Seeking opportunities to increase sales and conversions within the team</li>
<li>Focus on a consistently executed up-selling approach</li>
<li>Participate in hotel promotional activities </li>
</ul>
What are we looking for?
We are looking for a team member with an operational or sales experience.&nbsp; In addition, the applicant must have strong leadership skills, the ability to work well with the operations team and build strong relationships with people and also a pro-active person who can think of innovative ways of attracting new business to the hotel.&nbsp; Knowledge of the hotel operation and food and beverage is also necessary in order to ensure excellent execution of the events being taken care of. 
Fluency in both written and spoken English is required whilst good knowledge of Maltese and another language will be considered an asset.


A vacancy for the position of Conference and Events Executive has arisen within the Conference &amp; Events team.



The role entails:


 - Logistics and handling of events

 - Liaising with clients/group organisers to make necessary arrangements for events

 - Building and maintaining good relationships with clients

 - Working with hotel departments to ensure a smooth operation during events

 - Timely organisation and distribution of all administrative documents

 - Carrying out hotel show rounds

 - Seeking opportunities to increase sales and conversions within the team

 - Focus on a consistently executed up-selling approach

 - Participate in hotel promotional activities




What are we looking for?

We are looking for a team member with an operational or sales experience.
 In addition, the applicant must have strong leadership skills, the ability to work well with the operations team and build strong relationships with people and also a pro-active person who can think of innovative ways of attracting new business to the hotel.
 Knowledge of the hotel operation and food and beverage is also necessary in order to ensure excellent execution of the events being taken care of.



Fluency in both written and spoken English is required whilst good knowledge of Maltese and another language will be considered an asset.

Conference and Events Executive

Hilton Malta is seeking to recruit a dynamic Marketing &amp; Social Media Coordinator to join our cluster team managing the Hilton Malta and the Doubletree by Hilton Malta.
The ideal candidate has to be passionate about marketing and possess a creative mindset together with analytical skills.
They will be working together with the marketing team and responsible for the following:
<ul data-offset-key="1edkq-0-0">
<li data-block="true" data-editor="73kca" data-offset-key="1edkq-0-0">Main task would be content creation and managing of all social media platforms available</li>
<li data-block="true" data-editor="73kca" data-offset-key="3nfld-0-0">Assist with manging and monitoring the online presence such as website content, email marketing and 3rd party sites</li>
<li data-block="true" data-editor="73kca" data-offset-key="d76f0-0-0">Assist and execute marketing strategies that align with the hotels&rsquo; goals and objectives</li>
<li data-block="true" data-editor="73kca" data-offset-key="8hmut-0-0">Monitor and oversee the executive of multi-channel marketing campaigns</li>
<li data-block="true" data-editor="73kca" data-offset-key="660um-0-0">Monitor and assist to optimise content for SEO and drive organic and paid traffic for specific campaigns</li>
<li data-block="true" data-editor="73kca" data-offset-key="70jtu-0-0">Track and report on key performance indicators for digital marketing efforts, web traffic and ROI</li>
<li data-block="true" data-editor="73kca" data-offset-key="62ger-0-0">Assist with product launches, press visits, execution of launch plans, messaging and promotional activities</li>
</ul>


Hilton Malta is seeking to recruit a dynamic Marketing &amp; Social Media Coordinator to join our cluster team managing the Hilton Malta and the Doubletree by Hilton Malta.

The ideal candidate has to be passionate about marketing and possess a creative mindset together with analytical skills.

They will be working together with the marketing team and responsible for the following:


 - Main task would be content creation and managing of all social media platforms available

 - Assist with manging and monitoring the online presence such as website content, email marketing and 3rd party sites

 - Assist and execute marketing strategies that align with the hotels’ goals and objectives

 - Monitor and oversee the executive of multi-channel marketing campaigns

 - Monitor and assist to optimise content for SEO and drive organic and paid traffic for specific campaigns

 - Track and report on key performance indicators for digital marketing efforts, web traffic and ROI

 - Assist with product launches, press visits, execution of launch plans, messaging and promotional activities


Cluster Marketing & Social Media Coordinator

The Team Members&rsquo; Restaurant (Staff Canteen) Chef is responsible for preparing and serving high-quality, nutritious and well-balanced meals for team members in the team members&rsquo; restaurant (staff canteen).
This role ensures consistent food quality, hygiene and adherence to health and safety standards, while maintaining cost efficiency and minimizing food waste. 
Responsibilities:
<ul>
<li>Plans and prepares daily meals according to the menu</li>
<li>Ensures food presentation is appealing, consistent and meets quality standards</li>
<li>Maintains cleanliness and hygiene of the kitchen and food preparation areas in line with HACCP guidelines</li>
<li>Monitors food stock levels and assist with stock rotation, inventory, and ordering supplies</li>
<li>Maintains accurate records of food preparation, waste and equipment maintenance.</li>
<li>Collaborates with the culinary team to innovate and improve meal offerings</li>
<li>Addresses feedback from team members and adjust meals accordingly when possible</li>
<li>Supports cost control by managing portions and minimizing wastage</li>
<li>Follows established schedules and assists in organizing meal service in a timely manner </li>
</ul>
Requirements:
<ul>
<li>Previous experience in high-volume food production is an asset</li>
<li>Ability to manage a small team or work independently when required</li>
<li>Excellent time-management and organizational skills</li>
<li>Flexibility to work early hours, weekends and public holidays as needed</li>
<li>A positive, team-oriented attitude with a customer-service mindset</li>
<li>Relevant certification in food preparation, including Food Handling License</li>
</ul>


The Team Members’ Restaurant (Staff Canteen) Chef is responsible for preparing and serving high-quality, nutritious and well-balanced meals for team members in the team members’ restaurant (staff canteen).

This role ensures consistent food quality, hygiene and adherence to health and safety standards, while maintaining cost efficiency and minimizing food waste.



Responsibilities:


 - Plans and prepares daily meals according to the menu

 - Ensures food presentation is appealing, consistent and meets quality standards

 - Maintains cleanliness and hygiene of the kitchen and food preparation areas in line with HACCP guidelines

 - Monitors food stock levels and assist with stock rotation, inventory, and ordering supplies

 - Maintains accurate records of food preparation, waste and equipment maintenance.

 - Collaborates with the culinary team to innovate and improve meal offerings

 - Addresses feedback from team members and adjust meals accordingly when possible

 - Supports cost control by managing portions and minimizing wastage

 - Follows established schedules and assists in organizing meal service in a timely manner




Requirements:


 - Previous experience in high-volume food production is an asset

 - Ability to manage a small team or work independently when required

 - Excellent time-management and organizational skills

 - Flexibility to work early hours, weekends and public holidays as needed

 - A positive, team-oriented attitude with a customer-service mindset

 - Relevant certification in food preparation, including Food Handling License


Team Restaurant Chef (Canteen)

The Team Members&rsquo; Restaurant (Staff Canteen) Supervisor will oversee the smooth operation of the Team Members&rsquo; Restaurant, ensuring cleanliness and hygiene across all kitchen and service areas.
The ideal candidate should be organized, reliable and willing to take initiative, ensuring both excellent service and a clean, safe environment for all team members. 
Responsibilities:
<ul>
<li>Oversees the daily operations of the Team Members&rsquo; Restaurant, ensuring timely meal service and food availability</li>
<li>Monitors portion control and minimize food waste</li>
<li>Ensures cleanliness and presentation of the Team Members&rsquo; Restaurant (tables, counters, service areas, food preparation areas, floors and waste disposal zones)</li>
<li>Addresses feedback from team members and escalate issues as necessary</li>
<li>Maintains canteen supplies (e.g., utensils, condiments, cleaning materials) and inform management of replenishment needs</li>
<li>Assists in maintaining food safety and hygiene standards and ensures compliance with health &amp; safety regulations and internal policies</li>
<li>Wash dishes, utensils, pots and kitchen equipment</li>
<li>Supports the kitchen team during busy periods</li>
<li>Disposes of rubbish appropriately and keep kitchen storage areas organized</li>
</ul>
 Requirements:
<ul>
<li>Previous experience in a kitchen or Team Members&rsquo; Restaurant environment</li>
<li>Basic understanding of food hygiene and safety regulations</li>
<li>Good organizational skills and attention to detail</li>
<li>Ability to take initiative and work both independently and as part of a team</li>
<li>Flexible and willing to work early shifts, weekends and public holidays</li>
<li>Valid Food Handling Certificate</li>
<li>Experience supervising a small team or leading shifts</li>
</ul>


The Team Members’ Restaurant (Staff Canteen) Supervisor will oversee the smooth operation of the Team Members’ Restaurant, ensuring cleanliness and hygiene across all kitchen and service areas.

The ideal candidate should be organized, reliable and willing to take initiative, ensuring both excellent service and a clean, safe environment for all team members.



Responsibilities:


 - Oversees the daily operations of the Team Members’ Restaurant, ensuring timely meal service and food availability

 - Monitors portion control and minimize food waste

 - Ensures cleanliness and presentation of the Team Members’ Restaurant (tables, counters, service areas, food preparation areas, floors and waste disposal zones)

 - Addresses feedback from team members and escalate issues as necessary

 - Maintains canteen supplies (e.g., utensils, condiments, cleaning materials) and inform management of replenishment needs

 - Assists in maintaining food safety and hygiene standards and ensures compliance with health &amp; safety regulations and internal policies

 - Wash dishes, utensils, pots and kitchen equipment

 - Supports the kitchen team during busy periods

 - Disposes of rubbish appropriately and keep kitchen storage areas organized



Requirements:


 - Previous experience in a kitchen or Team Members’ Restaurant environment

 - Basic understanding of food hygiene and safety regulations

 - Good organizational skills and attention to detail

 - Ability to take initiative and work both independently and as part of a team

 - Flexible and willing to work early shifts, weekends and public holidays

 - Valid Food Handling Certificate

 - Experience supervising a small team or leading shifts


Team Restaurant Supervisor (Canteen)

A full-time vacancy has arisen for the position of Concierge.
The role of the Concierge is to ensure guests have a pleasant experience and make full use of the hotel and island facilities and attractions. The concierge will work closely and coordinate with the Porters&rsquo; team to ensure lobby presence at all times and as well assist with the luggage and room drops.&nbsp; In addition, the selected candidate will also assist the Head Concierge in the daily running of the operation.&nbsp;
The Concierge will engage with Guests on an on-going basis to plan their stay, reply to guests&rsquo; queries via email, provide solutions to meet all guests&rsquo; needs and work on selling our internal services within the hotel.
We are looking for a team member who has a passion for providing memorable Guest experiences and who may engage with Guests and attend to their needs in a timely and professional manner.
The position necessitates an in-depth knowledge of the Maltese islands and of the local network of suppliers, goods and services. Fluency in English is a requirement and fluency in various languages will be favourably looked upon.
Having been awarded the 'Great Place to Work' certification, join the team you can trust to develop your career. Interested candidates should send their CV and covering letter by email to, <a target="_blank">careers.malta@hilton.com</a>.
All applications will be acknowledged and treated in strict confidence.


A full-time vacancy has arisen for the position of Concierge.

The role of the Concierge is to ensure guests have a pleasant experience and make full use of the hotel and island facilities and attractions. The concierge will work closely and coordinate with the Porters’ team to ensure lobby presence at all times and as well assist with the luggage and room drops.
 In addition, the selected candidate will also assist the Head Concierge in the daily running of the operation.


The Concierge will engage with Guests on an on-going basis to plan their stay, reply to guests’ queries via email, provide solutions to meet all guests’ needs and work on selling our internal services within the hotel.

We are looking for a team member who has a passion for providing memorable Guest experiences and who may engage with Guests and attend to their needs in a timely and professional manner.

The position necessitates an in-depth knowledge of the Maltese islands and of the local network of suppliers, goods and services. Fluency in English is a requirement and fluency in various languages will be favourably looked upon.

Having been awarded the 'Great Place to Work' certification, join the team you can trust to develop your career. Interested candidates should send their CV and covering letter by email to, careers.malta@hilton.com.

All applications will be acknowledged and treated in strict confidence.

Concierge 

As a full-time Reservations Sales Agent, you will work with trend data to respond to Guest and customer enquiries to develop strong relationships and maximise revenue opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul>
<li>Manage telephone and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times</li>
<li>Produce quotations and written confirmation to all clients</li>
<li>Upsell the hotel product in order to maximise revenue opportunities</li>
<li>Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business</li>
<li>Maintain a thorough understanding of hotel facilities and processes, and contribute to a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts</li>
<li>Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate</li>
</ul>
&nbsp;
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul>
<li>Good organisational and administration skills</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Confident telephone manner</li>
<li>IT skills</li>
<li>Fluency in English and preferably another language </li>
</ul>
Having been awarded the &lsquo;Great Place to work&rsquo; Certification, join the team you can trust to develop your career. We invite you to send us your CV at&nbsp;<a href="mailto:careers.malta@hilton.com" target="_blank" rel="noopener">careers.malta@hilton.com</a>. &nbsp; 
&nbsp;All applications will be acknowledged and treated in strict confidence.


As a full-time Reservations Sales Agent, you will work with trend data to respond to Guest and customer enquiries to develop strong relationships and maximise revenue opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards:


 - Manage telephone and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times

 - Produce quotations and written confirmation to all clients

 - Upsell the hotel product in order to maximise revenue opportunities

 - Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business

 - Maintain a thorough understanding of hotel facilities and processes, and contribute to a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts

 - Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate





To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:


 - Good organisational and administration skills

 - Positive attitude and good communication skills

 - Commitment to delivering a high level of customer service

 - Confident telephone manner

 - IT skills

 - Fluency in English and preferably another language




Having been awarded the ‘Great Place to work’ Certification, join the team you can trust to develop your career. We invite you to send us your CV at
careers.malta@hilton.com. 





All applications will be acknowledged and treated in strict confidence.

Cluster Reservations Sales Agent

Are you passionate about hospitality and delivering exceptional guest experiences? Do you have a keen eye for detail and excellent organisational skills? If so, we have the perfect opportunity for you! 
The Role:
We are seeking a highly motivated and detail-oriented Cluster Assistant Reservations Manager to join our Commercial team for both Hilton Malta and DoubleTree by Hilton Mala. In this role, you will assist in overseeing the Reservations Department, ensuring seamless booking processes, and optimising revenue opportunities while maintaining the highest levels of guest satisfaction. 
Key Responsibilities:
<ul>
<li>Assist in managing the daily operations of the Reservations Department.</li>
<li>Support the Reservations Manager in maximising occupancy and revenue through effective inventory and pricing strategies.</li>
<li>Monitor and analyse reservation trends, ensuring optimal room allocation and rate management.</li>
<li>Lead, train, and develop the reservations team to maintain high service standards.</li>
<li>Ensure all reservations are handled efficiently and in line with Hilton&rsquo;s brand standards.</li>
<li>Collaborate with the Sales, Revenue, and Front Office teams to enhance the guest booking experience.</li>
<li>Handle guest inquiries and special requests with professionalism and efficiency. </li>
</ul>
What We Are Looking For:
<ul>
<li>Previous experience in a reservations or revenue management role, preferably within a hotel environment.</li>
<li>Strong leadership and organisational skills with a passion for delivering exceptional customer service.</li>
<li>Excellent communication skills and a proactive approach to problem-solving.</li>
<li>Proficiency in hotel reservations systems and Microsoft Office applications.</li>
<li>Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.</li>
<li>A strong understanding of revenue management principles and market trends. </li>
</ul>
What We Offer:
<ul>
<li>A competitive salary and benefits package.</li>
<li>Career growth and development opportunities within Hilton Hotels.</li>
<li>A dynamic and supportive work environment.</li>
<li>Access to Hilton&rsquo;s global learning and development programs. </li>
</ul>
Join Hilton Malta and be part of a team that values excellence, teamwork, and passion for hospitality! 
How to Apply: If you are ready to take the next step in your career, we would love to hear from you! Please submit your updated CV to <a href="mailto:careers.malta@hilton.com" target="_blank" rel="noopener">careers.malta@hilton.com</a>


Are you passionate about hospitality and delivering exceptional guest experiences? Do you have a keen eye for detail and excellent organisational skills? If so, we have the perfect opportunity for you!



The Role:

We are seeking a highly motivated and detail-oriented Cluster Assistant Reservations Manager to join our Commercial team for both Hilton Malta and DoubleTree by Hilton Mala. In this role, you will assist in overseeing the Reservations Department, ensuring seamless booking processes, and optimising revenue opportunities while maintaining the highest levels of guest satisfaction.



Key Responsibilities:


 - Assist in managing the daily operations of the Reservations Department.

 - Support the Reservations Manager in maximising occupancy and revenue through effective inventory and pricing strategies.

 - Monitor and analyse reservation trends, ensuring optimal room allocation and rate management.

 - Lead, train, and develop the reservations team to maintain high service standards.

 - Ensure all reservations are handled efficiently and in line with Hilton’s brand standards.

 - Collaborate with the Sales, Revenue, and Front Office teams to enhance the guest booking experience.

 - Handle guest inquiries and special requests with professionalism and efficiency.




What We Are Looking For:


 - Previous experience in a reservations or revenue management role, preferably within a hotel environment.

 - Strong leadership and organisational skills with a passion for delivering exceptional customer service.

 - Excellent communication skills and a proactive approach to problem-solving.

 - Proficiency in hotel reservations systems and Microsoft Office applications.

 - Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.

 - A strong understanding of revenue management principles and market trends.




What We Offer:


 - A competitive salary and benefits package.

 - Career growth and development opportunities within Hilton Hotels.

 - A dynamic and supportive work environment.

 - Access to Hilton’s global learning and development programs.




Join Hilton Malta and be part of a team that values excellence, teamwork, and passion for hospitality!



How to Apply:

If you are ready to take the next step in your career, we would love to hear from you! Please submit your updated CV to careers.malta@hilton.com