Receptionist (Part-time)

On behalf of our client, a broad-spectrum property management service provider, we are looking for a Receptionist (Part-time) to be based at their offices in Limassol, Cyprus.

Main Duties and Responsibilities:

• Is part of the Front Desk team and performs ongoing front desk duties
• Greets and welcomes guests/tenants as they arrive
• Acts as the point of reference for tenants/owners who need assistance or information
• Makes and confirms reservations for guests in person, by telephone, or online
• Ensures proper room allocation, verifies credit card details, and processes payments
• Provides an optimal level of service and hospitality to guests
• Delivers apartment keys and guides guests to their rooms
• Communicates effectively with housekeeping, maintenance, and property administration teams to resolve guest issues or complaints
• Notifies housekeeping when rooms are vacant and ready for cleaning
• Completes and maintains incident reports, daily activity reports, and other reports requested by management
• Responds to guests’ needs and requests, and resolves issues, complaints, or problems efficiently
• Has a clear understanding of the Rental Scheme and the apartments involved
• Works closely with the STAYS team, especially the Reservation Team, and handles reservation requests, special events, and more
  
  

Job Requirements:

• High School Diploma or Qualification in Office Administration/Hospitality Management
• Experience in a similar position for 2-3 years
• Strong working knowledge of relevant computer software including MS Office and booking and payment systems(visa)
• Outstanding customer services skills
• Fluent in Greek and English
• Strong interpersonal and problem-solving abilities
• Highly responsible and reliable
• Ability to work well under pressure in a fast-paced environment
  
  

Benefits:

• Attractive remuneration package
• 13th salary
• Bonus based on performance
• 21 paid annual leaves
• 2 days off per week
• Pleasant and friendly working environment
  
  

All CVs will be handled with the utmost confidentiality.