Restaurant Duty Manager - Ta' Nenu Restaurant

Lead, train, evaluate, motivate and coach all service employees in the Restaurant.  

Ensuring all staff are following company policies. 

Supervising daily shift operations. 

Ensuring all end of day cash outs are correctly completed. 

Appraising staff performance and providing feedback to improve productivity.  

Interviewing/recruiting new employees 

Handle complaints, concerns or special requests for clients.  

Maintain safety and food quality standards 

Ensuring customers are served food of the highest quality. 

Ensure that the clients have a unique and distinctive experience.  

Interacting with guests to get feedback on product quality and service levels. 

Control labour and operating expenses.  

Identifying ways to cut waste. 

Creates and executes shift goals.  

Promote the restaurant in the local community through word-of-mouth and restaurant events. 

Recommend ways to reach a broader audience. 

Previous experience as a restaurant duty manager or a similar role would be considered an asset. 

Excellent customer service skills 

Ability to resolve conflicts calmly 

Extensive food and beverage knowledge 

Strong leadership, motivational and people skills 

Acute financial management skills 

Ability to work well under pressure 

Excellent communication skills preferably both in Maltese and English 

Innovative