Restaurant Host

At Medea, a newly opened restaurant that is situated at Salini

• Greeting & Seating: Warmly welcoming guests upon arrival, escorting them to tables, and providing menus where necessary.
• Reservation Management: Managing bookings via phone, online platforms or in person and ensuring all records are kept up to date.
• Customer Inquiries: Answering phones to handle questions about the menu, hours, or special accommodations (e.g., dietary restrictions or accessibility needs) or any other query the guest may have.
• Complaint Handling: ensuring that any complaints are dealt with in a professional manner and escalated to management if necessary.
  
  

Support Duties were necessary:

• Keeping the host stand, entryway, and menus clean and organized.
• Team Support: Assisting waitstaff by clearing (bussing) tables, resetting them for new guests, or running food during peak rushes.
  
  

Key Skills & Qualifications

• Interpersonal Skills: A professional, and customer service-oriented personality is essential for this role.
• Communication: Effectively relaying information between guests, servers, and management.
• Previous experience within a similar role or within the hospitality industry is considered as an asset.
• A good command of English is necessary as well as knowledge or understanding of French would be considered as an asset.
  
  

If you think you have what it takes send your CV and details to vacancies@diaconoltd.com