Restaurant Supervisor
Who We Are
Join a prestigious luxury hotel located in the heart of Attard, where exceptional service, elegance, and guest satisfaction are at the core of everything we do. We are currently seeking passionate and dedicated professionals to join our growing team and contribute to delivering a world-class hospitality experience. If you thrive in a high-end environment and are committed to excellence, we would love to hear from you.
Position Summary
We are seeking an experienced Restaurant Supervisor in a luxury hotel environment, responsible for overseeing daily operations and delivering exceptional, personalised guest experiences. Skilled in leading teams, maintaining high service standards, and ensuring smooth coordination between front-of-house and kitchen. Committed to excellence, attention to detail, and creating a refined and memorable dining experience for all guests.
· Oversee daily restaurant operations, ensuring seamless and high-quality service delivery
· Lead and inspire the team to maintain exceptional luxury hospitality standards
· Deliver personalised guest experiences and handle VIP requests with discretion
· Coordinate closely with kitchen and management to ensure flawless service execution
· Manage reservations, table planning, and service flow to optimise the guest experience
· Handle guest feedback and complaints professionally, ensuring prompt resolution
· Train, mentor, and develop team members to uphold brand standards
· Monitor staff performance and ensure attention to detail across all service areas
· Ensure compliance with health, safety, and hygiene regulations
· Support revenue growth through upselling and service excellence
· Work closely with the other departments to ensure a streamlined experience
Experience
o Proven supervisory experience in luxury hospitality or fine dining
o Background in leading and training front-of-house teams
o Experience in managing service flow, reservations, and guest relations
Skills
o Strong leadership and team management abilities
o Excellent customer service and communication skills
o Good knowledge of food, beverages, and wine service
o Strong organisational and problem-solving skills
o Ability to work under pressure in a fast-paced environment
o Knowledge of health, safety, and hygiene standards
Personal Attributes
o Professional appearance and high attention to detail
o Positive attitude and strong work ethic
o Ability to remain calm and composed under pressure
o Guest-focused with a passion for delivering exceptional service
o Flexible and adaptable, including availability for shifts and weekends
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