Oxford House

Established since 1928, Oxford House became a leading provider of high-quality appliances, home furniture and office furniture. It is synonymous with quality and reliability, catering both for the B2B and B2C market segments. With a robust product portfolio and a customer-centric approach, Oxford House has established itself as a trusted partner within the local market. Our commitment to providing our customers with nothing but the best is reflected in every product that graces our shelves and the strong ethical behaviour of our staff members consistently prioritizing integrity, transparency and a deep sense of responsibility towards our customers and the community. At Oxford House, we understand that our success is driven by the dedication and values of our team members. This is why we actively seek out individuals who not only possess strong work ethics but also resonate with our core values as we believe that together we can continue thriving and grow.

About

Sales Consultant

Oxford House, synonymous with the import and retail of home appliances, kitchens, home furniture, bedding and office solutions, is seeking to recruit the services of a Sales Consultant for its home appliances division.

The Sales Consultant is responsible for the consultancy and retail journey, exhibiting to the clients an offering, that meets and exceeds their expectations and exigencies.

Main tasks and responsibilities

Essential Duties and Responsibilities:

Welcome and engage with customers in a professional and friendly manner.
Understand customer requirements and exigencies through active listening and by posing relevant questions.
Provide guidance and recommendations based on customers’ preferences and budget requirements.
Present accurate, detailed and attractive quotations.
Negotiate and close sales transactions, efficiently and accurately, aiming to achieve and exceed revenue targets.
Be actively involved in the upkeep of the showroom, following up on stock levels, while ensuring customer satisfaction is prioritised upon.
Address clarifications required professionally, ensuring the response time is within standards established.
Seek post quotation diligent feedback that allows for improved closure rates.
Remain abreast with the ever-evolving industry trends, while garnering a high level of product knowledge.
Work collaboratively with other team members to maintain a positive and productive work environment.

Educational and skill requirements

Requirements:

Fluency in both Maltese and English languages.
Minimum of an Ordinary Level, standard of education.
Proficiency in computer applications, particularly Microsoft applications and Shireburn software are considered an asset.
Exceptional organisational skills and the ability to manage multiple tasks concurrently.
Effective communication and interpersonal skills.
Capability to thrive in a fast-paced, target-driven environment.

Job benefits

What we offer: