
The Convenience Shop
Everyone Shops at The Convenience Shops!
Found in more than 100 strategic locations, The Convenience Shop is one of Malta’s most trusted household names and by far the country’s largest retail network. We proudly serve thousands of customers every day, delivering on our promise to make shopping simple, accessible, and stress-free. Our stores are open for extended hours, seven days a week, including weekends and public holidays.
As a public liability company listed on the Malta Stock Exchange, The Convenience Shop Group employs over 800 team members and continues to expand steadily across Malta and Gozo. We work closely with local suppliers and value-driven partners to maintain a reliable, responsible supply chain, while investing in technologies that enhance both customer experience and operational efficiency.
We are always on the lookout for passionate individuals to join our team across sales, operations, customer service and management. A strong work ethic and a positive team spirit lie at the heart of our culture, and we take pride in supporting the wellbeing and growth of every employee.
Beyond convenience, our mission is deeply rooted in our positive community spirit. We actively support NGOs and charitable causes, including our flagship initiative: The Convenience Shop for Puttinu Cares, launched in 2019. All profits from this outlet go directly to supporting cancer patients and their families. Our social responsibility commitment extends even further with the establishment of the Sandra Calleja Foundation, an independent charitable entity created to help those most in need.
Looking ahead, The Convenience Shop remains focused on digital transformation, advancing sustainable practices, and continuing to lead the retail sector through innovation, community engagement, and service excellence.
Reach out to us on hello@theconvenienceshop.com.

Shop Assistant
As a Shop Assistant, the employee will provide customers with fast and friendly service while ensuring accuracy at the cash point.
Main tasks and responsibilities
Customer Care
- Greeting customers as soon as they enter the shop.
- Providing excellent customer care to our customers by building a healthy rapport
- Assisting customers in any queries they might have
- Forwarding any customer complaints to the supervisor on duty
Cash duties
- Counting cash till at the beginning of the shift to make sure that the float is correct
- Scanning all customers’ shopping items
- Making sure that quantities punched are correct
- Upselling items to customers
- Processing of cash and card payments
- Giving out the receipt to the customer
- Preparing cash float for next shift
- Maintaining clean and tidy cash counters
Product Display near Cash Counters
- Checking deliveries vis a vis invoices
- Making sure that all displays are stacked in an excellent manner including; correct pricing and facing
- Following the FIFO system
- Notifying the Shop Supervisors whenever a product is out of stock
- Inputting details of goods received on the electronic system through a handheld PDA
- Maintaining of stores in a clean and tidy manner
Pastry Counter
- Having good knowledge of pastries sold and what ingredients they contain
- Knowing how to stock up the pastry counter as per company guidelines
- Making sure that FIFO is being followed
- Maintaining the pastry counter in a clean and neat manner
- Ensuring correct packaging of pastry products
Procedures and Policies
- Following all Health and Safety regulations at all times in all areas
- Updating of all documentation including temperature sheets and cleaning schedules that may be required
- Following of standards and company procedures
Others
- The cash desks and walkways are to be kept clear at all times
- Other duties that might be requested from time to time
- As a Shop Assistant the employee assists the Shop Supervisors in a variety of tasks to ensure a smooth operation of the business.
Advertisement published16. May 2025
Application deadlineNo deadline
Language skills
No specific language requirements
Location
Ħad-Dingli, Malta
Type of work
Professions
Job Tags
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