Fast delivery to your customers in Malta and Gozo,
made easy and cost-effective.

And when we say ‘Fast’, we don’t just mean our couriers –
we’re describing an ecosystem engineered from the ground up to eliminate the burden of managing logistics for your business.

Website

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Job description
Who you are:
You&rsquo;re a&nbsp;great communicator&nbsp;who is professional, empathetic, responsible and who exudes a positive attitude! As a front-line-employee, the&nbsp;Customer Support Associate&nbsp;role is extremely important for improving the eCabs customer&rsquo;s journey and overall satisfaction. 
What you&rsquo;ll do:
<ul>
<li>
Answer&nbsp;incoming calls, resolving queries at first point of contact whenever possible.
</li>
<li>
Respond to&nbsp;customer emails and social media messages.
</li>
<li>
Attend to&nbsp;face-to-face customer queries&nbsp;at eCabs head office.
</li>
<li>
Support internal departments with&nbsp;bookings and queries.
</li>
<li>
Build and develop&nbsp;strong customer relations,&nbsp;and accurately and efficiently place customer bookings through eCabs CRM.
</li>
<li>
Upsell&nbsp;where possible, by identifying opportunities to provide product information to customers.
</li>
<li>
Identify and escalate issues to Team Leaders, contributing to the ongoing development and&nbsp;improvement of the eCabs customer experience.
</li>
<li>
Take initiative and notify management of any&nbsp;trends or issues in customer queries.
</li>
<li>
Contribute towards the successful achievement of&nbsp;customer service KPIs, as well as own individual productivity and customer service targets. 
</li>
</ul>
Job requirements
What you&rsquo;ll bring:
<ul>
<li>
Strong&nbsp;interpersonal skills, with the ability to handle situations which require understanding, responsiveness and maturity.
</li>
<li>
Excellent&nbsp;phone etiquette.Great&nbsp;organisational skills. The ability to&nbsp;prioritise multiple tasks&nbsp;effectively and in a flexible manner in order to accommodate last-minute requests.
</li>
<li>
Willingness to align personal performance with the&nbsp;Contact Centre&rsquo;s objectives.
</li>
<li>
Strong&nbsp;written and verbal communication skills.
</li>
<li>
Excellent&nbsp;computer skills&nbsp;(experience with Word, Excel and Outlook).
</li>
<li>
Methodical approach with the&nbsp;ability to work under pressure.
</li>
<li>
Very importantly &ndash; a&nbsp;&lsquo;can do&rsquo; attitude.
</li>
</ul>

FastDrop


Job description

Who you are:

You’re a
great communicator
who is professional, empathetic, responsible and who exudes a positive attitude! As a front-line-employee, the
Customer Support Associate
role is extremely important for improving the eCabs customer’s journey and overall satisfaction.



What you’ll do:


 - 

Answer
incoming calls, resolving queries at first point of contact whenever possible.


 - 

Respond to
customer emails and social media messages.


 - 

Attend to
face-to-face customer queries
at eCabs head office.


 - 

Support internal departments with
bookings and queries.


 - 

Build and develop
strong customer relations,
and accurately and efficiently place customer bookings through eCabs CRM.


 - 

Upsell
where possible, by identifying opportunities to provide product information to customers.


 - 

Identify and escalate issues to Team Leaders, contributing to the ongoing development and
improvement of the eCabs customer experience.


 - 

Take initiative and notify management of any
trends or issues in customer queries.


 - 

Contribute towards the successful achievement of
customer service KPIs, as well as own individual productivity and customer service targets.





Job requirements

What you’ll bring:


 - 

Strong
interpersonal skills, with the ability to handle situations which require understanding, responsiveness and maturity.


 - 

Excellent
phone etiquette.Great
organisational skills. The ability to
prioritise multiple tasks
effectively and in a flexible manner in order to accommodate last-minute requests.


 - 

Willingness to align personal performance with the
Contact Centre’s objectives.


 - 

Strong
written and verbal communication skills.


 - 

Excellent
computer skills
(experience with Word, Excel and Outlook).


 - 

Methodical approach with the
ability to work under pressure.


 - 

Very importantly – a
‘can do’ attitude.



Active

Customer Support Associates

Job description
<ul>
<li>
Conduct basic car servicing, including the disassembly and assembly of other parts of the vehicle.
</li>
</ul>
<ul>
<li>
Identify and diagnose mechanical problems and electrical faults, often by using computerized diagnostic equipment.
</li>
<li>
Test parts and systems to ensure that they are in adequate working order.
</li>
<li>
Perform basic care and maintenance, including changing oil, giving tune-ups, checking fluid levels, and rotating tires, aiming to improve vehicle functionality and longevity.
</li>
<li>
Repair or replace broken or dysfunctional parts, such as brake pads and wheel bearings, and fix issues.
</li>
<li>
Use testing equipment to ensure that repairs and maintenance are effective.
</li>
<li>
Maintain equipment and tools in good working condition.
</li>
</ul>


Job description


 - 

Conduct basic car servicing, including the disassembly and assembly of other parts of the vehicle.




 - 

Identify and diagnose mechanical problems and electrical faults, often by using computerized diagnostic equipment.


 - 

Test parts and systems to ensure that they are in adequate working order.


 - 

Perform basic care and maintenance, including changing oil, giving tune-ups, checking fluid levels, and rotating tires, aiming to improve vehicle functionality and longevity.


 - 

Repair or replace broken or dysfunctional parts, such as brake pads and wheel bearings, and fix issues.


 - 

Use testing equipment to ensure that repairs and maintenance are effective.


 - 

Maintain equipment and tools in good working condition.





Fleet Maintenance

Job description
We are seeking a highly organized, proactive, and detail-oriented&nbsp;Personal Assistant (PA) to the Managing Director. The PA will be responsible for providing high-level administrative support, managing schedules, handling communications, and ensuring the smooth operation of daily activities. The ideal candidate should possess excellent time management skills, discretion, and a professional demeanor. 
Key Responsibilities:
<ul>
<li>
Act as the first point of contact for the Managing Director, managing correspondence, emails, calls, and inquiries.
</li>
<li>
Coordinate and manage the Managing Director&rsquo;s schedule, including meetings, appointments, and travel arrangements.
</li>
<li>
Prepare reports, presentations, and documents as required.
</li>
<li>
Handle confidential and sensitive information with the utmost discretion.
</li>
<li>
Assist in planning and executing business events, meetings, and conferences.
</li>
<li>
Conduct research and provide insights to support decision-making.
</li>
<li>
Liaise with internal and external stakeholders on behalf of the Managing Director.
</li>
<li>
Oversee administrative tasks such as filing, data management, and expense tracking.
</li>
<li>
Monitor deadlines, follow up on tasks, and ensure timely completion of projects.
</li>
<li>
Provide personal support when required, such as handling personal appointments and arrangements. 
</li>
</ul>
Job Requirements
<ul>
<li>
At least 3 years&rsquo; experience working in a similar position.
</li>
<li>
Able to prioritize multiple tasks effectively and flexibility with work schedule to accommodate last minute requests.
</li>
<li>
Strong interpersonal skills with the ability to handle situations which require understanding, responsiveness and maturity.
</li>
<li>
Excellent organizational, interpersonal skills communication and presentation skills.
</li>
<li>
Able to work independently and complete projects with limited supervision.
</li>
<li>
Skilled in managing confidential issues with discretion.
</li>
<li>
Possess an eye for detail and ability to work under pressure.
</li>
<li>
Strong written and verbal communication skills.
</li>
</ul>


Job description

We are seeking a highly organized, proactive, and detail-oriented
Personal Assistant (PA) to the Managing Director. The PA will be responsible for providing high-level administrative support, managing schedules, handling communications, and ensuring the smooth operation of daily activities. The ideal candidate should possess excellent time management skills, discretion, and a professional demeanor.



Key Responsibilities:


 - 

Act as the first point of contact for the Managing Director, managing correspondence, emails, calls, and inquiries.


 - 

Coordinate and manage the Managing Director’s schedule, including meetings, appointments, and travel arrangements.


 - 

Prepare reports, presentations, and documents as required.


 - 

Handle confidential and sensitive information with the utmost discretion.


 - 

Assist in planning and executing business events, meetings, and conferences.


 - 

Conduct research and provide insights to support decision-making.


 - 

Liaise with internal and external stakeholders on behalf of the Managing Director.


 - 

Oversee administrative tasks such as filing, data management, and expense tracking.


 - 

Monitor deadlines, follow up on tasks, and ensure timely completion of projects.


 - 

Provide personal support when required, such as handling personal appointments and arrangements.





Job Requirements


 - 

At least 3 years’ experience working in a similar position.


 - 

Able to prioritize multiple tasks effectively and flexibility with work schedule to accommodate last minute requests.


 - 

Strong interpersonal skills with the ability to handle situations which require understanding, responsiveness and maturity.


 - 

Excellent organizational, interpersonal skills communication and presentation skills.


 - 

Able to work independently and complete projects with limited supervision.


 - 

Skilled in managing confidential issues with discretion.


 - 

Possess an eye for detail and ability to work under pressure.


 - 

Strong written and verbal communication skills.



Personal Assistant to the Managing Director

Job description
FastDrop&nbsp;is not your average logistics company. We&rsquo;re on a mission to become a&nbsp;&euro;50M revenue leader in last-mile logistics by 2029&nbsp;&mdash; and we&rsquo;re moving fast. We&rsquo;ve built the infrastructure, the tech, and the operational muscle. Now, we&rsquo;re looking for a battlefield general to take the wheel of&nbsp;marketing, growth, and strategic partnerships.
This is not a &ldquo;manager&rdquo; role. This is a&nbsp;growth engine role. If you&rsquo;re not hungry to build from zero, win new markets, close transformative deals, and craft strategy from scratch &mdash; keep scrolling. 
What You'll Do Marketing Strategy &amp; Brand Leadership
<ul>
<li>
Architect and own a multi-channel marketing strategy (digital, brand, performance).
</li>
<li>
Position FastDrop as the premium, tech-first delivery partner for tomorrow&rsquo;s e-commerce leaders.
</li>
<li>
Lead customer acquisition campaigns targeting marketplaces, retailers, and cross-border couriers.
</li>
</ul>
Business Development &amp; Partnerships
<ul>
<li>
Close high-value B2B partnerships with international shippers, e-commerce platforms (TEMU, Shein), and global logistics players.
</li>
<li>
Own commercial proposals and negotiations &mdash; turning infrastructure (e.g., robotics, sorting systems) into revenue streams.
</li>
<li>
Collaborate with the MD on monetizing our tech and operational assets.
</li>
</ul>
Growth Hacking &amp; Customer Segmentation
<ul>
<li>
Build a segmentation model to serve different delivery personas (scheduled, on-demand, B2B).
</li>
<li>
Launch data-driven campaigns with clear CAC, LTV, and ROI metrics.
</li>
<li>
Build and optimize lead-gen funnels, lifecycle marketing, and CRM-powered engagement.
</li>
</ul>
External Comms, PR &amp; Stakeholder Engagement
<ul>
<li>
Be a public voice for FastDrop &mdash; media, partners, and investors included.
</li>
<li>
Own board-level growth reporting, marketing KPIs, and investor updates. 
</li>
</ul>
Job Requirements What You Bring Experience
<ul>
<li>
7+ years in senior marketing, business development, or growth roles &mdash; ideally in logistics, SaaS, e-commerce, or marketplaces.
</li>
<li>
Proven success scaling early-stage or VC-backed companies.
</li>
<li>
Closed six-figure B2B deals and driven &euro;MM in new revenue.
</li>
</ul>
Skills
<ul>
<li>
End-to-end marketing leadership: from digital campaigns to brand architecture.
</li>
<li>
Strategic thinking under uncertainty &mdash; you know how to build a GTM strategy with &euro;50k and 2 people.
</li>
<li>
Tools: HubSpot (or similar), LinkedIn Outreach, SEM, CRM, funnel optimization.
</li>
</ul>
Mindset
<ul>
<li>
Builder, not maintainer. You&rsquo;re happiest when architecting systems and winning market share.
</li>
<li>
Commercially sharp, analytically curious, and biased toward execution.
</li>
<li>
Confident communicator with the presence to sit in a boardroom and the grit to work from a warehouse.
</li>
</ul>


Job description

FastDrop
is not your average logistics company. We’re on a mission to become a
€50M revenue leader in last-mile logistics by 2029
— and we’re moving fast. We’ve built the infrastructure, the tech, and the operational muscle. Now, we’re looking for a battlefield general to take the wheel of
marketing, growth, and strategic partnerships.

This is not a “manager” role. This is a
growth engine role. If you’re not hungry to build from zero, win new markets, close transformative deals, and craft strategy from scratch — keep scrolling.



What You'll Do

Marketing Strategy &amp; Brand Leadership


 - 

Architect and own a multi-channel marketing strategy (digital, brand, performance).


 - 

Position FastDrop as the premium, tech-first delivery partner for tomorrow’s e-commerce leaders.


 - 

Lead customer acquisition campaigns targeting marketplaces, retailers, and cross-border couriers.



Business Development &amp; Partnerships


 - 

Close high-value B2B partnerships with international shippers, e-commerce platforms (TEMU, Shein), and global logistics players.


 - 

Own commercial proposals and negotiations — turning infrastructure (e.g., robotics, sorting systems) into revenue streams.


 - 

Collaborate with the MD on monetizing our tech and operational assets.



Growth Hacking &amp; Customer Segmentation


 - 

Build a segmentation model to serve different delivery personas (scheduled, on-demand, B2B).


 - 

Launch data-driven campaigns with clear CAC, LTV, and ROI metrics.


 - 

Build and optimize lead-gen funnels, lifecycle marketing, and CRM-powered engagement.



External Comms, PR &amp; Stakeholder Engagement


 - 

Be a public voice for FastDrop — media, partners, and investors included.


 - 

Own board-level growth reporting, marketing KPIs, and investor updates.





Job Requirements

What You Bring

Experience


 - 

7+ years in senior marketing, business development, or growth roles — ideally in logistics, SaaS, e-commerce, or marketplaces.


 - 

Proven success scaling early-stage or VC-backed companies.


 - 

Closed six-figure B2B deals and driven €MM in new revenue.



Skills


 - 

End-to-end marketing leadership: from digital campaigns to brand architecture.


 - 

Strategic thinking under uncertainty — you know how to build a GTM strategy with €50k and 2 people.


 - 

Tools: HubSpot (or similar), LinkedIn Outreach, SEM, CRM, funnel optimization.



Mindset


 - 

Builder, not maintainer. You’re happiest when architecting systems and winning market share.


 - 

Commercially sharp, analytically curious, and biased toward execution.


 - 

Confident communicator with the presence to sit in a boardroom and the grit to work from a warehouse.



Marketing & Business Development Manager

Latest jobs

Job description
Who you are: 
You are&nbsp;self-motivated, customer-oriented&nbsp;and have good knowledge of the&nbsp;national road network. You will be responsible for&nbsp;loading, unloading and distributing&nbsp;various item types to different addresses, and through different routes, to customers across Malta and Gozo. This role is a full-time position within our&nbsp;last mile operations. 
What you&rsquo;ll do:
<ul>
<li>
Follow&nbsp;routes and time schedules.
</li>
<li>
Load, unload, prepare, inspect and operate a&nbsp;delivery vehicle.
</li>
<li>
Work as part of the&nbsp;Delivery team&nbsp;to ensure that the items are packed correctly and safely delivered to the correct client. 
</li>
</ul>
Job Requirements
What you&rsquo;ll bring: 
<ul>
<li>
Malta/EU License B&nbsp;holder.
</li>
<li>
A valid&nbsp;C license or/and C1 license&nbsp;is considered an asset.
</li>
<li>
Customer service oriented.
</li>
</ul>


Job description

Who you are:


You are
self-motivated, customer-oriented
and have good knowledge of the
national road network. You will be responsible for
loading, unloading and distributing
various item types to different addresses, and through different routes, to customers across Malta and Gozo. This role is a full-time position within our
last mile operations.



What you’ll do:


 - 

Follow
routes and time schedules.


 - 

Load, unload, prepare, inspect and operate a
delivery vehicle.


 - 

Work as part of the
Delivery team
to ensure that the items are packed correctly and safely delivered to the correct client.





Job Requirements

What you’ll bring:



 - 

Malta/EU License B
holder.


 - 

A valid
C license or/and C1 license
is considered an asset.


 - 

Customer service oriented.



Malta Courier

Job description
We are seeking dynamic individuals to join our FastDrop Operations Team. This role focuses on ensuring the seamless execution of last-mile delivery services, with a direct impact on supply chain efficiency, operational excellence, and service quality.
As part of the operational core of FastDrop, you will be responsible for planning, coordinating, and monitoring daily functions, contributing to the delivery of outstanding service standards. 
Responsibilities
<ul>
<li>
Coordinate and oversee supply chain operations specific to last-mile delivery.
</li>
<li>
Monitor schedule adherence and ensure timely completion of last-mile orders in collaboration with the team.
</li>
<li>
Utilise, manage, and monitor the eCabs FastDrop platform and related systems for operational efficiency.
</li>
<li>
Collaborate with a small, focused team of Last Mile Specialists.
</li>
<li>
Assist in drafting and delivering reports as requested by management.
</li>
<li>
Liaise with other units to ensure the highest level of service delivery.
</li>
<li>
Plan and optimise routes for last-mile deliveries.
</li>
<li>
Provide operational feedback, platform improvement suggestions, and recommendations to the FastDrop team. 
</li>
</ul>
Job Requirements
<ul>
<li>
Ability to work independently with minimal supervision, perform well under pressure, and manage multiple processes effectively.
</li>
<li>
Excellent communication and interpersonal skills.
</li>
<li>
Quick thinker with problem-solving capabilities.
</li>
<li>
IT savvy with a strong understanding of operational platforms and tools.
</li>
<li>
High emotional intelligence; calm, composed, and able to handle challenging situations professionally.
</li>
<li>
Willingness to work on a shift basis, including weekends.
</li>
<li>
Fluency in Maltese, English, and preferably Italian.
</li>
<li>
Prior experience in land transport logistics will be considered an asset.
</li>
</ul>


Job description

We are seeking dynamic individuals to join our FastDrop Operations Team. This role focuses on ensuring the seamless execution of last-mile delivery services, with a direct impact on supply chain efficiency, operational excellence, and service quality.

As part of the operational core of FastDrop, you will be responsible for planning, coordinating, and monitoring daily functions, contributing to the delivery of outstanding service standards.



Responsibilities


 - 

Coordinate and oversee supply chain operations specific to last-mile delivery.


 - 

Monitor schedule adherence and ensure timely completion of last-mile orders in collaboration with the team.


 - 

Utilise, manage, and monitor the eCabs FastDrop platform and related systems for operational efficiency.


 - 

Collaborate with a small, focused team of Last Mile Specialists.


 - 

Assist in drafting and delivering reports as requested by management.


 - 

Liaise with other units to ensure the highest level of service delivery.


 - 

Plan and optimise routes for last-mile deliveries.


 - 

Provide operational feedback, platform improvement suggestions, and recommendations to the FastDrop team.





Job Requirements


 - 

Ability to work independently with minimal supervision, perform well under pressure, and manage multiple processes effectively.


 - 

Excellent communication and interpersonal skills.


 - 

Quick thinker with problem-solving capabilities.


 - 

IT savvy with a strong understanding of operational platforms and tools.


 - 

High emotional intelligence; calm, composed, and able to handle challenging situations professionally.


 - 

Willingness to work on a shift basis, including weekends.


 - 

Fluency in Maltese, English, and preferably Italian.


 - 

Prior experience in land transport logistics will be considered an asset.



Last Mile Operations Specialists

Job description
Who you are: 
You are&nbsp;self-motivated, customer-oriented&nbsp;and have good knowledge of the&nbsp;national road network. You will be responsible for&nbsp;loading, unloading and distributing&nbsp;various item types to different addresses, and through different routes, to customers across Malta and Gozo. This role is a full-time position within our&nbsp;last mile&nbsp;operations. 
What you&rsquo;ll do:
<ul>
<li>
Follow&nbsp;routes and time schedules.
</li>
<li>
Load, unload, prepare, inspect and operate a&nbsp;delivery vehicle.
</li>
<li>
Work as part of the&nbsp;Delivery team&nbsp;to ensure that the items are packed correctly and safely delivered to the correct client. 
</li>
</ul>
Job requirements
What you&rsquo;ll bring: 
<ul>
<li>
Malta/EU License B&nbsp;holder.
</li>
<li>
A valid&nbsp;C license or/and C1 license&nbsp;is considered an asset.
</li>
<li>
Customer service&nbsp;oriented.&nbsp;
</li>
</ul>


Job description

Who you are:


You are
self-motivated, customer-oriented
and have good knowledge of the
national road network. You will be responsible for
loading, unloading and distributing
various item types to different addresses, and through different routes, to customers across Malta and Gozo. This role is a full-time position within our
last mile
operations.



What you’ll do:


 - 

Follow
routes and time schedules.


 - 

Load, unload, prepare, inspect and operate a
delivery vehicle.


 - 

Work as part of the
Delivery team
to ensure that the items are packed correctly and safely delivered to the correct client.





Job requirements

What you’ll bring:



 - 

Malta/EU License B
holder.


 - 

A valid
C license or/and C1 license
is considered an asset.


 - 

Customer service
oriented.




Gozo Courier

Job description
Who you are:
FastDrop Ltd are looking to recruit a full-time Delivery Helper 
Job Requirements
What you&rsquo;ll do:
<ul>
<li>
Assisting in the&nbsp;loading and unloading of delivery vehicles, ensuring that packages are handled with care to prevent damage.
</li>
<li>
Assisting in deliveries to our clients.
</li>
<li>
Checking delivery&nbsp;orders for accuracy prior to dispatch, confirming that all items listed are present and in good condition.
</li>
<li>
Checking&nbsp;delivery orders for accuracy&nbsp;prior to dispatch, confirming that all items listed are present and in good condition.
</li>
<li>
Work as part of the&nbsp;Delivery team to ensure that the items are packed correctly and safely delivered to the correct client.
</li>
</ul>


Job description

Who you are:

FastDrop Ltd are looking to recruit a full-time Delivery Helper



Job Requirements

What you’ll do:


 - 

Assisting in the
loading and unloading of delivery vehicles, ensuring that packages are handled with care to prevent damage.


 - 

Assisting in deliveries to our clients.


 - 

Checking delivery
orders for accuracy prior to dispatch, confirming that all items listed are present and in good condition.


 - 

Checking
delivery orders for accuracy
prior to dispatch, confirming that all items listed are present and in good condition.


 - 

Work as part of the
Delivery team to ensure that the items are packed correctly and safely delivered to the correct client.

