Day to day accounts transactions 
Key Responsibilities
Key responsibilities of the chosen candidate include the following:
<ul>
<li>Issue bills to patients on a timely basis (both insured in-patients and outpatients, as well as self-pay in-patients).</li>
<li>Correspondence with local and foreign companies covering the patients&rsquo; expenses may be necessary.</li>
<li>Other day-to-day accounting duties to support the Financial Controller of the Company. </li>
</ul>
Required attributes, skills and experience
<ul>
<li>A positive can-do attitude and self-motivated</li>
<li>Ability to listen and learn quickly</li>
<li>Ability to work under pressure and meet set deadlines</li>
<li>Ability to work in a team environment</li>
<li>Basic knowledge of Microsoft Office applications, especially Microsoft Excel and Word</li>
<li>Organised, responsible with an excellent eye for detail and possess analytical skills</li>
<li>Good communication skills </li>
</ul>
Qualifications
<ul>
<li>Basic knowledge in accounting would be considered as an asset (O level or similar).</li>
</ul>

The leading name in private healthcare in Malta.

At Saint James Hospital Group, we have over 25 years of experience in the healthcare sector. We have earned a reputation for excellence and innovation, backed by the latest state-of-the-art technology and staffed by highly-qualified professional personnel.

We are the natural choice when seeking private medical treatment, not simply because we have the experience to meet your expectations, but also because we house the very best in modern technology – and the island’s most renowned consultants and health professionals.

Our Mission:

To constantly deliver high-quality healthcare services within the community, in a safe and caring environment backed by modern technology and skilled professional staff.

Our Vision:

To continually improve our services and facilities by investing in the latest technology, employing the highest level of medical specialists and maintaining a dynamic and motivated workforce which has become the flagship of our group.

Core Values:

Passion for excellence
Mutual Respect
Personal Responsibility
Teamwork

Saint James Hospital


Day to day accounts transactions



Key Responsibilities

Key responsibilities of the chosen candidate include the following:


 - Issue bills to patients on a timely basis (both insured in-patients and outpatients, as well as self-pay in-patients).

 - Correspondence with local and foreign companies covering the patients’ expenses may be necessary.

 - Other day-to-day accounting duties to support the Financial Controller of the Company.




Required attributes, skills and experience


 - A positive can-do attitude and self-motivated

 - Ability to listen and learn quickly

 - Ability to work under pressure and meet set deadlines

 - Ability to work in a team environment

 - Basic knowledge of Microsoft Office applications, especially Microsoft Excel and Word

 - Organised, responsible with an excellent eye for detail and possess analytical skills

 - Good communication skills




Qualifications


 - Basic knowledge in accounting would be considered as an asset (O level or similar).


Care (children/elderly/disabled)

General

Active

Billing's Officer

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Job Summary:
As a Receptionist, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed. 
Responsibilities
<ul>
<li>Creating a &ldquo;real sense of welcome and best wishes on departure&rdquo; with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.</li>
<li>Being familiar with all tariffs and being responsible for patient invoicing, payments and disbursement.</li>
<li>Receiving payments for miscellaneous services and other associated hospital billings.</li>
<li>Monitoring the &ldquo;Today Patient List&rdquo; daily and referring for collection any unpaid bills for that day.</li>
<li>Ensuring agent cash float is reconciled on completion of each shift and deposited accordingly.</li>
<li>Accurately registering all patients arriving for appointments on the hospital information system, or ensuring that the details are accurately registered, checking for any notifications of previous visits and following up accordingly, and updating details as necessary.</li>
<li>Answering and screening all incoming telephone calls and actioning or re-directing appropriately.</li>
<li>Maintaining and recording/logging patient notifications and messages in an organised manner, for future handover, as appropriate.</li>
<li>Carrying out other departmental duties at a high standard when requested by Team Leader/ Manager or by the Company, from time to time.</li>
<li>Ensuring that the Customer Care Agent job description is executed daily in practice.</li>
<li>Thanking clients and visitors for using our services and asking whether they are satisfied with the services received and patient care offered by the hospital.The feedback received (negative/positive) should then be communicated directly to the team leader or department manager. </li>
</ul>
Qualifications
<ul>
<li>Multi-tasking.</li>
<li>Excellent telephone manner and communication skills, both interdepartmental and intra departmental.</li>
<li>Able to prioritise.</li>
<li>Time management skills.</li>
<li>Excellent organisation skills.</li>
<li>Sharp eye for and attention to detail.</li>
<li>Be professional at all times.</li>
<li>Able to work under pressure.</li>
<li>Proficient in the use of Microsoft processes. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Job Summary:

As a Receptionist, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed.



Responsibilities


 - Creating a “real sense of welcome and best wishes on departure” with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.

 - Being familiar with all tariffs and being responsible for patient invoicing, payments and disbursement.

 - Receiving payments for miscellaneous services and other associated hospital billings.

 - Monitoring the “Today Patient List” daily and referring for collection any unpaid bills for that day.

 - Ensuring agent cash float is reconciled on completion of each shift and deposited accordingly.

 - Accurately registering all patients arriving for appointments on the hospital information system, or ensuring that the details are accurately registered, checking for any notifications of previous visits and following up accordingly, and updating details as necessary.

 - Answering and screening all incoming telephone calls and actioning or re-directing appropriately.

 - Maintaining and recording/logging patient notifications and messages in an organised manner, for future handover, as appropriate.

 - Carrying out other departmental duties at a high standard when requested by Team Leader/ Manager or by the Company, from time to time.

 - Ensuring that the Customer Care Agent job description is executed daily in practice.

 - Thanking clients and visitors for using our services and asking whether they are satisfied with the services received and patient care offered by the hospital.The feedback received (negative/positive) should then be communicated directly to the team leader or department manager.




Qualifications


 - Multi-tasking.

 - Excellent telephone manner and communication skills, both interdepartmental and intra departmental.

 - Able to prioritise.

 - Time management skills.

 - Excellent organisation skills.

 - Sharp eye for and attention to detail.

 - Be professional at all times.

 - Able to work under pressure.

 - Proficient in the use of Microsoft processes.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Customer Care Agent - Burmarrad

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Roles &amp; Responsibilities:
<ul>
<li>Issuing detailed quotations for self-pay clients.</li>
<li>Following up on quotations to confirm surgery booking, or otherwise.</li>
<li>Negotiating with Operating Theatre Nursing Officer regarding booking of theatre cases.</li>
<li>Booking of theatre cases as per theatre, surgeon and anaesthetist availability.</li>
<li>Contacting patients booked for surgery and explaining admission pathway.</li>
<li>Reminding patients about admission time and fasting time, as necessary.</li>
<li>Informing patients about settlement of revenues, whether self-pay or insured, with possible short falls that need to be settled prior to admission.</li>
<li>Accurately entering data into Hospital Information System (HIS) for preparation of surgeons&rsquo; theatre lists, booking of patients for theatre and theatre utilisation post operatively.</li>
<li>Issuing patient bills accurately, as per quotation/insurance agreements, and in a timely manner.</li>
<li>Verifying that referral forms, quotations, correspondence from insurance companies, and medical reports whenever available, are attached to the patient record on the HIS.</li>
<li>Reminding surgeons and anaesthetists about the procedures planned for the next surgery day.</li>
<li>Liaising with wards/unit for admission and transfer of patients.</li>
<li>Processing letters and reports and corresponding with colleagues, patients, specialists and third parties.</li>
<li>Retrieving and printing patient schedules, patient data labels and admission forms from HIS.</li>
<li>Ensuring all documents required for billing are prepared, chasing up medical reports as the need arises.</li>
<li>Chasing after insurance companies for guarantee of payment or otherwise.</li>
<li>Attending all mandatory training as scheduled by the company.</li>
<li>Working in accordance to all safe working policies and procedures.</li>
<li>Keeping Manager informed of problems or issues that arise; performing other duties within the department, as assigned. </li>
</ul>
Required Knowledge, Abilities &amp; Skills:
<ul>
<li>Ability to work under pressure.</li>
<li>Multitasking skills.</li>
<li>A sharp eye for detail and ability to work diligently and meticulously.</li>
<li>Excellent interpersonal communication skills and telephone etiquette.</li>
<li>Fluent in written and spoken Maltese and English.</li>
<li>Excellent organisation skills.</li>
<li>Ability to maintain confidentiality</li>
<li>Demonstrates a commitment to quality improvement.</li>
<li>Demonstrates a commitment to excellence in customer service for all internal and external customers.</li>
<li>Exercise proper courtesy, consideration and sensitivity in dealings with patients, members of the public and other employees.</li>
<li>Act with integrity in the performance of your official duties and in the use of official equipment and facilities. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Roles &amp; Responsibilities:


 - Issuing detailed quotations for self-pay clients.

 - Following up on quotations to confirm surgery booking, or otherwise.

 - Negotiating with Operating Theatre Nursing Officer regarding booking of theatre cases.

 - Booking of theatre cases as per theatre, surgeon and anaesthetist availability.

 - Contacting patients booked for surgery and explaining admission pathway.

 - Reminding patients about admission time and fasting time, as necessary.

 - Informing patients about settlement of revenues, whether self-pay or insured, with possible short falls that need to be settled prior to admission.

 - Accurately entering data into Hospital Information System (HIS) for preparation of surgeons’ theatre lists, booking of patients for theatre and theatre utilisation post operatively.

 - Issuing patient bills accurately, as per quotation/insurance agreements, and in a timely manner.

 - Verifying that referral forms, quotations, correspondence from insurance companies, and medical reports whenever available, are attached to the patient record on the HIS.

 - Reminding surgeons and anaesthetists about the procedures planned for the next surgery day.

 - Liaising with wards/unit for admission and transfer of patients.

 - Processing letters and reports and corresponding with colleagues, patients, specialists and third parties.

 - Retrieving and printing patient schedules, patient data labels and admission forms from HIS.

 - Ensuring all documents required for billing are prepared, chasing up medical reports as the need arises.

 - Chasing after insurance companies for guarantee of payment or otherwise.

 - Attending all mandatory training as scheduled by the company.

 - Working in accordance to all safe working policies and procedures.

 - Keeping Manager informed of problems or issues that arise; performing other duties within the department, as assigned.




Required Knowledge, Abilities &amp; Skills:


 - Ability to work under pressure.

 - Multitasking skills.

 - A sharp eye for detail and ability to work diligently and meticulously.

 - Excellent interpersonal communication skills and telephone etiquette.

 - Fluent in written and spoken Maltese and English.

 - Excellent organisation skills.

 - Ability to maintain confidentiality

 - Demonstrates a commitment to quality improvement.

 - Demonstrates a commitment to excellence in customer service for all internal and external customers.

 - Exercise proper courtesy, consideration and sensitivity in dealings with patients, members of the public and other employees.

 - Act with integrity in the performance of your official duties and in the use of official equipment and facilities.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Surgical Booking's Officer

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Job Summary
The Catheterization Lab Nurse is responsible for providing safe, high-quality nursing care to patients undergoing diagnostic and interventional cardiac and vascular procedures in the Catheterization Laboratory.
The nurse assists cardiologists and the multidisciplinary team before, during, and after procedures, ensuring patient safety, accurate monitoring, sterile technique, and compliance with hospital policies and clinical standards. 
Responsibilities:
Pre-Procedure Responsibilities
<ul>
<li>Prepare patients for cardiac catheterization and interventional procedures.</li>
<li>Verify patient identity, consent, and procedure details.</li>
<li>Assess patient condition, allergies, medical history, and medications.</li>
<li>Prepare and check equipment, consumables, and medications.</li>
<li>Ensure proper sterile field preparation and infection control measures.</li>
</ul>
Intra-Procedure Responsibilities
Assist cardiologists during procedures such as:
<ul>
<li>Coronary angiography</li>
<li>Percutaneous coronary intervention (PCI)</li>
<li>Pacemaker implantation</li>
<li>Angiograms and vascular procedures</li>
<li>Monitor patient vital signs, ECG, oxygen saturation, and hemodynamic status.</li>
<li>Administer medications as prescribed (e.g., anticoagulants, sedation).</li>
<li>Maintain sterile technique at all times.</li>
<li>Act as scrub nurse or circulating nurse as required.</li>
<li>Respond to emergencies (e.g., arrhythmias, cardiac arrest, contrast reactions).</li>
</ul>
Post-Procedure Responsibilities
<ul>
<li>Monitor patients in recovery for complications (bleeding, arrhythmias, vital signs instability).</li>
<li>Assess vascular access sites (radial/femoral).</li>
<li>Provide post-procedure patient care and education.</li>
<li>Document procedures, medications, and patient observations accurately.</li>
<li>Ensure safe patient transfer to ward or discharge area.</li>
<li>Operate and check Cath Lab equipment and monitoring systems.</li>
<li>Ensure radiation safety protocols are followed.</li>
<li>Maintain stock and ensure availability of emergency equipment.</li>
<li>Participate in equipment checks and quality control procedures.</li>
<li>Follow hospital infection control, patient safety, and clinical governance policies.</li>
<li>Participate in training, and continuous professional development.</li>
<li>Assist with maintaining Cath Lab standards and protocols. </li>
</ul>
Qualifications
<ul>
<li>Bachelor of Science in Nursing.</li>
<li>Registered Nurse with the Council for Nurses and Midwives Malta.</li>
<li>Minimum 2&ndash;3 years nursing experience (critical care, cardiology, emergency, or Cath Lab preferred).</li>
<li>Experience in cardiac monitoring and acute patient care is highly desirable. </li>
</ul>
Skills &amp; Competencies
<ul>
<li>Knowledge of cardiac procedures and hemodynamic monitoring.</li>
<li>Ability to work in a high-pressure, fast-paced environment.</li>
<li>Strong clinical assessment and emergency response skills.</li>
<li>Excellent communication and teamwork skills.</li>
<li>Knowledge of infection control and sterile techniques.</li>
<li>Understanding of radiation safety.</li>
<li>Good documentation and organizational skills. </li>
</ul>
Desirable Qualifications
<ul>
<li>Experience in Catheterization Lab nursing.</li>
<li>Basic Life Support (BLS) certification.</li>
<li>Advanced Cardiac Life Support (ACLS) certification.</li>
<li>Training in conscious sedation.</li>
<li>Training in hemodynamic monitoring. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>


At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Job Summary

The Catheterization Lab Nurse is responsible for providing safe, high-quality nursing care to patients undergoing diagnostic and interventional cardiac and vascular procedures in the Catheterization Laboratory.

The nurse assists cardiologists and the multidisciplinary team before, during, and after procedures, ensuring patient safety, accurate monitoring, sterile technique, and compliance with hospital policies and clinical standards.



Responsibilities:

Pre-Procedure Responsibilities


 - Prepare patients for cardiac catheterization and interventional procedures.

 - Verify patient identity, consent, and procedure details.

 - Assess patient condition, allergies, medical history, and medications.

 - Prepare and check equipment, consumables, and medications.

 - Ensure proper sterile field preparation and infection control measures.


Intra-Procedure Responsibilities

Assist cardiologists during procedures such as:


 - Coronary angiography

 - Percutaneous coronary intervention (PCI)

 - Pacemaker implantation

 - Angiograms and vascular procedures

 - Monitor patient vital signs, ECG, oxygen saturation, and hemodynamic status.

 - Administer medications as prescribed (e.g., anticoagulants, sedation).

 - Maintain sterile technique at all times.

 - Act as scrub nurse or circulating nurse as required.

 - Respond to emergencies (e.g., arrhythmias, cardiac arrest, contrast reactions).


Post-Procedure Responsibilities


 - Monitor patients in recovery for complications (bleeding, arrhythmias, vital signs instability).

 - Assess vascular access sites (radial/femoral).

 - Provide post-procedure patient care and education.

 - Document procedures, medications, and patient observations accurately.

 - Ensure safe patient transfer to ward or discharge area.

 - Operate and check Cath Lab equipment and monitoring systems.

 - Ensure radiation safety protocols are followed.

 - Maintain stock and ensure availability of emergency equipment.

 - Participate in equipment checks and quality control procedures.

 - Follow hospital infection control, patient safety, and clinical governance policies.

 - Participate in training, and continuous professional development.

 - Assist with maintaining Cath Lab standards and protocols.




Qualifications


 - Bachelor of Science in Nursing.

 - Registered Nurse with the Council for Nurses and Midwives Malta.

 - Minimum 2–3 years nursing experience (critical care, cardiology, emergency, or Cath Lab preferred).

 - Experience in cardiac monitoring and acute patient care is highly desirable.




Skills &amp; Competencies


 - Knowledge of cardiac procedures and hemodynamic monitoring.

 - Ability to work in a high-pressure, fast-paced environment.

 - Strong clinical assessment and emergency response skills.

 - Excellent communication and teamwork skills.

 - Knowledge of infection control and sterile techniques.

 - Understanding of radiation safety.

 - Good documentation and organizational skills.




Desirable Qualifications


 - Experience in Catheterization Lab nursing.

 - Basic Life Support (BLS) certification.

 - Advanced Cardiac Life Support (ACLS) certification.

 - Training in conscious sedation.

 - Training in hemodynamic monitoring.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


Catheterization Lab Nurse

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Roles &amp; Responsibilities:
Nurses care for people who are sick, injured, convalescent or disabled. Nurses deliver individualised care to patients utilising the nursing processes of assessment, planning, intervention, implementation, and evaluation, in accordance with established nursing practice, ethics and Saint James Hospital Policies. Nurses need to monitor patients, administer medication, maintain records, consult with healthcare providers, and educate patients. Nurses collaborate with other professional healthcare disciplines to ensure safe and effective patient care delivery and achievement of the desired patient outcomes. Nurses need to interact with the patient, relatives and the multidisciplinary team whilst maintaining a high standard of professional nursing. Saint James Hospital Nurses provide care for adult medical and surgical patients, and to pediatric patients with medical and/or surgical ailments.
<ul>
<li>Providing bedside care for a wide variety of medical patients, including pre- and post-surgery patients.</li>
<li>Consulting and coordinating with the health care team to assess, plan, implement and evaluate patient care.</li>
<li>Assessing, implementing, planning, and evaluating nursing care plans by working collaboratively in a multidisciplinary team.</li>
<li>Recording and maintaining accurate and complete health care records including vital signs and medical information.</li>
<li>Monitoring, reporting, and recording symptoms or changes in the patients&rsquo; condition.</li>
<li>Preparing and administering medications as prescribed and record all entries of medication administration accurately.</li>
<li>Reporting any suspected adverse drug reaction immediately to the medical team and pharmacist.</li>
<li>Initiating and providing education accordingly to patients and relatives on how to manage their illness/surgery and emphasising on home care needs.</li>
<li>Accompanying specialists during ward rounds and ensure that changes in patient care are communicated to colleagues.</li>
<li>Responding immediately to lifesaving/emergency care situations.</li>
<li>Actively leading and participating in the discharge planning process.</li>
<li>Fostering a supportive and compassionate environment to care for patients and their families.</li>
<li>Establishing and maintaining good working relationships with all departments in the Hospital.</li>
<li>To be courteous and professional, with both clients, colleagues, and service providers.</li>
<li>Reporting all incidents and accidents appropriately and to write out reports accordingly and in a timely manner.</li>
<li>Abiding by Company policies and protocols, and ensuring implementation of new protocols, as required.</li>
<li>Carrying out other departmental duties as required and requested within the remit of a professional nurse.</li>
<li>Supervising and coordinating activities of the junior nursing staff/health care assistants.</li>
<li>Assisting with the induction of new staff.</li>
<li>Responsibility and accountability for own nursing practice and actions.</li>
<li>Reporting breakages and malfunctioning equipment to the Nursing Officer or the relevant department (Biomedical or Engineering).</li>
<li>Ensuring a safe hygienic environment is maintained for the benefit of patients/clients, staff, and visitors.</li>
<li>Contributing to the general management and day to day workings of the unit by being an effective member of the clinical team and supporting senior staff.</li>
<li>Maintaining and developing professional knowledge and competence. Ensuring all mandatory training is current and updated accordingly.</li>
<li>Participating in standard Setting and Quality Assurance Programmes for the unit.</li>
<li>To be flexible with regards to shift rotation. </li>
</ul>
Required Knowledge, Abilities &amp; Skills:
<ul>
<li>Recognised degree in nursing</li>
<li>Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta</li>
<li>Extensive knowledge of nursing care methods and procedures</li>
<li>Knowledge of emergency care</li>
<li>Ability to effectively communicate with patients, families, and all medical and hospital staff at all levels of the organisation</li>
<li>A team player with effective communication and interpersonal skills</li>
<li>Responsible and compassionate</li>
<li>Computer literate</li>
<li>Good time management</li>
<li>Excellent organisation skills</li>
<li>Professional and friendly attitude. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Roles &amp; Responsibilities:

Nurses care for people who are sick, injured, convalescent or disabled. Nurses deliver individualised care to patients utilising the nursing processes of assessment, planning, intervention, implementation, and evaluation, in accordance with established nursing practice, ethics and Saint James Hospital Policies. Nurses need to monitor patients, administer medication, maintain records, consult with healthcare providers, and educate patients. Nurses collaborate with other professional healthcare disciplines to ensure safe and effective patient care delivery and achievement of the desired patient outcomes. Nurses need to interact with the patient, relatives and the multidisciplinary team whilst maintaining a high standard of professional nursing. Saint James Hospital Nurses provide care for adult medical and surgical patients, and to pediatric patients with medical and/or surgical ailments.


 - Providing bedside care for a wide variety of medical patients, including pre- and post-surgery patients.

 - Consulting and coordinating with the health care team to assess, plan, implement and evaluate patient care.

 - Assessing, implementing, planning, and evaluating nursing care plans by working collaboratively in a multidisciplinary team.

 - Recording and maintaining accurate and complete health care records including vital signs and medical information.

 - Monitoring, reporting, and recording symptoms or changes in the patients’ condition.

 - Preparing and administering medications as prescribed and record all entries of medication administration accurately.

 - Reporting any suspected adverse drug reaction immediately to the medical team and pharmacist.

 - Initiating and providing education accordingly to patients and relatives on how to manage their illness/surgery and emphasising on home care needs.

 - Accompanying specialists during ward rounds and ensure that changes in patient care are communicated to colleagues.

 - Responding immediately to lifesaving/emergency care situations.

 - Actively leading and participating in the discharge planning process.

 - Fostering a supportive and compassionate environment to care for patients and their families.

 - Establishing and maintaining good working relationships with all departments in the Hospital.

 - To be courteous and professional, with both clients, colleagues, and service providers.

 - Reporting all incidents and accidents appropriately and to write out reports accordingly and in a timely manner.

 - Abiding by Company policies and protocols, and ensuring implementation of new protocols, as required.

 - Carrying out other departmental duties as required and requested within the remit of a professional nurse.

 - Supervising and coordinating activities of the junior nursing staff/health care assistants.

 - Assisting with the induction of new staff.

 - Responsibility and accountability for own nursing practice and actions.

 - Reporting breakages and malfunctioning equipment to the Nursing Officer or the relevant department (Biomedical or Engineering).

 - Ensuring a safe hygienic environment is maintained for the benefit of patients/clients, staff, and visitors.

 - Contributing to the general management and day to day workings of the unit by being an effective member of the clinical team and supporting senior staff.

 - Maintaining and developing professional knowledge and competence. Ensuring all mandatory training is current and updated accordingly.

 - Participating in standard Setting and Quality Assurance Programmes for the unit.

 - To be flexible with regards to shift rotation.




Required Knowledge, Abilities &amp; Skills:


 - Recognised degree in nursing

 - Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta

 - Extensive knowledge of nursing care methods and procedures

 - Knowledge of emergency care

 - Ability to effectively communicate with patients, families, and all medical and hospital staff at all levels of the organisation

 - A team player with effective communication and interpersonal skills

 - Responsible and compassionate

 - Computer literate

 - Good time management

 - Excellent organisation skills

 - Professional and friendly attitude.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Ward Nurse (Zejtun)

Ward Nurse (Sliema)

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Responsibilities
<ul>
<li>To create a &ldquo;real sense of welcome and best wishes on departure&rdquo; with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.</li>
<li>To provide support to clinic staff by answering the telephone and attending to queries from any visitors or patients, directing them to the right course of action whilst continuously ensuring not to over-step into the clinical management of the patient.</li>
<li>To admit and discharge patients on Compucare system accordingly.</li>
<li>To verify all non-clinical details with patients.</li>
<li>To ensure that all patient files are complete with al relevant paperwork before a patient goes to theatre.</li>
<li>To ensure all patient files have a discharge summary before being sent to Medical Records and procure files from Medical Records when needed.</li>
<li>To ensure that all payments are sorted upon discharge with self-pay patient&rsquo;s clinic bill.</li>
<li>To liaise with foreign and local insurance companies with regards to pre-admission clarification and confirmation of direct settlements.</li>
<li>To organise appointments for in and outpatients accordingly.</li>
<li>To liaise with the appropriate members of staff in case of emergencies.</li>
<li>To ensure all filing systems are updated and filed correctly</li>
<li>To answer any incoming email and missed calls </li>
</ul>
Required Skills and Attributes
<ul>
<li>Ability to interact with people from different cultural backgrounds with respect and in a non-judgmental manner</li>
<li>Effective written, oral and active listening communication skills</li>
<li>Good customer focus</li>
<li>Sensitivity and awareness to patient confidentiality</li>
<li>Adhere to high standards of personal conduct</li>
<li>Maintain and enhance professional/job competency.</li>
<li>Ability to adapt to a changing environment.</li>
<li>Analytical and problem-solving skills</li>
<li>Ability to handle pressure and stress with composure and emotional stability.</li>
<li>Ability to demonstrate compassion and care</li>
<li>Ability to work in a team environment</li>
<li>Ability to maintain professional boundaries </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Responsibilities


 - To create a “real sense of welcome and best wishes on departure” with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.

 - To provide support to clinic staff by answering the telephone and attending to queries from any visitors or patients, directing them to the right course of action whilst continuously ensuring not to over-step into the clinical management of the patient.

 - To admit and discharge patients on Compucare system accordingly.

 - To verify all non-clinical details with patients.

 - To ensure that all patient files are complete with al relevant paperwork before a patient goes to theatre.

 - To ensure all patient files have a discharge summary before being sent to Medical Records and procure files from Medical Records when needed.

 - To ensure that all payments are sorted upon discharge with self-pay patient’s clinic bill.

 - To liaise with foreign and local insurance companies with regards to pre-admission clarification and confirmation of direct settlements.

 - To organise appointments for in and outpatients accordingly.

 - To liaise with the appropriate members of staff in case of emergencies.

 - To ensure all filing systems are updated and filed correctly

 - To answer any incoming email and missed calls




Required Skills and Attributes


 - Ability to interact with people from different cultural backgrounds with respect and in a non-judgmental manner

 - Effective written, oral and active listening communication skills

 - Good customer focus

 - Sensitivity and awareness to patient confidentiality

 - Adhere to high standards of personal conduct

 - Maintain and enhance professional/job competency.

 - Ability to adapt to a changing environment.

 - Analytical and problem-solving skills

 - Ability to handle pressure and stress with composure and emotional stability.

 - Ability to demonstrate compassion and care

 - Ability to work in a team environment

 - Ability to maintain professional boundaries




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

 Receptionist

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
What You&rsquo;ll Do
As a front liner, the Contact Centre Agent is the first person with whom clients, patients and fellow employees are likely to speak with over the phone. The Contact Centre Agent must be positive, helpful, and professional with patients, specialists, and colleagues alike. 
Responsibilities
<ul>
<li>Handling incoming calls from patients/relatives/companies/doctors and staff (internal) and answering queries to the best of their ability.</li>
<li>Booking appointments as per doctor&rsquo;s/clinic requirements.</li>
<li>Scheduling appointments, as necessary.</li>
<li>Contacting patients for appointments/Radiology referrals.</li>
<li>Handling all email enquiries.</li>
<li>Booking appointments received through the Doctor&rsquo;s Request Form on the Company&rsquo;s Website.</li>
<li>Booking Medicals and Health Screening Packages.</li>
<li>Liaising with respective technicians and booking Holters, BPM and EMGs as per the technician&rsquo;s instructions.</li>
<li>Checking clinics to make sure all bookings are in order (i.e., time allocation, confirmation of Direct Settlements, allocation of correct Radiologist&hellip;).</li>
<li>Verifying and updating all non-clinical information on the patient&rsquo;s record.</li>
<li>Answering and/or distributing e-mails to the respective departments in a professional and timely manner.</li>
<li>Transferring calls to the respective departments.</li>
<li>Escalating complaints to the management as per company policy and re-assuring patients that these will be handled accordingly.</li>
<li>Liaising with Doctors and other departments as necessary to provide the most efficient service as possible.</li>
<li>Arranging Doctors&rsquo; clinics with appointments in a consecutive manner and readily contact patients from the waiting lists should there be any cancellations.</li>
<li>Rescheduling postponed or cancelled clinics/appointments, as necessary.</li>
<li>Updating Doctor&rsquo;s Timetable on Website.</li>
<li>Liaising with Companies, as well as Foreign and Local insurance companies to obtain Guarantees of Payment (GOPs) or approval of Direct Settlements for Radiology Investigations and/or Consultations as necessary.</li>
<li>Carrying out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the Company from time to time. </li>
</ul>
Qualifications
<ul>
<li>Ability to handle multiple tasks efficiently.</li>
<li>Adaptable and flexible in various situations.</li>
<li>Shows understanding and compassion.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Puts customers at the forefront.</li>
<li>Skilled in task prioritization.</li>
<li>Manages time effectively.</li>
<li>Pays great attention to detail.</li>
<li>Maintains professionalism consistently.</li>
<li>Works well under pressure.</li>
<li>Proficient in Microsoft Office Tools.</li>
<li>Excellent written and spoken skills in Maltese and English. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



What You’ll Do

As a front liner, the Contact Centre Agent is the first person with whom clients, patients and fellow employees are likely to speak with over the phone. The Contact Centre Agent must be positive, helpful, and professional with patients, specialists, and colleagues alike.



Responsibilities


 - Handling incoming calls from patients/relatives/companies/doctors and staff (internal) and answering queries to the best of their ability.

 - Booking appointments as per doctor’s/clinic requirements.

 - Scheduling appointments, as necessary.

 - Contacting patients for appointments/Radiology referrals.

 - Handling all email enquiries.

 - Booking appointments received through the Doctor’s Request Form on the Company’s Website.

 - Booking Medicals and Health Screening Packages.

 - Liaising with respective technicians and booking Holters, BPM and EMGs as per the technician’s instructions.

 - Checking clinics to make sure all bookings are in order (i.e., time allocation, confirmation of Direct Settlements, allocation of correct Radiologist…).

 - Verifying and updating all non-clinical information on the patient’s record.

 - Answering and/or distributing e-mails to the respective departments in a professional and timely manner.

 - Transferring calls to the respective departments.

 - Escalating complaints to the management as per company policy and re-assuring patients that these will be handled accordingly.

 - Liaising with Doctors and other departments as necessary to provide the most efficient service as possible.

 - Arranging Doctors’ clinics with appointments in a consecutive manner and readily contact patients from the waiting lists should there be any cancellations.

 - Rescheduling postponed or cancelled clinics/appointments, as necessary.

 - Updating Doctor’s Timetable on Website.

 - Liaising with Companies, as well as Foreign and Local insurance companies to obtain Guarantees of Payment (GOPs) or approval of Direct Settlements for Radiology Investigations and/or Consultations as necessary.

 - Carrying out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the Company from time to time.




Qualifications


 - Ability to handle multiple tasks efficiently.

 - Adaptable and flexible in various situations.

 - Shows understanding and compassion.

 - Strong interpersonal and communication skills.

 - Puts customers at the forefront.

 - Skilled in task prioritization.

 - Manages time effectively.

 - Pays great attention to detail.

 - Maintains professionalism consistently.

 - Works well under pressure.

 - Proficient in Microsoft Office Tools.

 - Excellent written and spoken skills in Maltese and English.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Contact Centre Agent

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Job Summary:
As a Customer Care Agent, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed. 
Responsibilities
<ul>
<li>Create a real sense of welcome and best wishes on departure with all patients, families, visitors, and consultants by greeting customers in a friendly and professional manner at all times.</li>
<li>Be familiar with prices and policies and be responsible for patient invoicing, payments, and disbursement.</li>
<li>Receive payments for miscellaneous services and hospital billings.</li>
<li>Monitor the 'Today Patient List' daily and refer for collection any unpaid bills.</li>
<li>Reconcile agent cash float on completion of each shift and deposit accordingly.</li>
<li>Accurately register all patients arriving for appointments, ensuring details are correct and updated.</li>
<li>Answer and screen incoming telephone calls, actioning or redirecting appropriately.</li>
<li>Keeping and Replying to the mobile phone provided by the Companyon him/herself at all times</li>
<li>Maintain and record patient notifications and messages in an organised manner for future handover.</li>
<li>Thank clients and visitors for using services and request feedback on their experience.</li>
<li>Establish and maintain good communication with patients, visitors, and staff.</li>
<li>Admit and discharge patients through the hospital information system accurately.</li>
<li>Liaise with local and foreign insurance companies regarding admission clarifications and direct settlements, and also with the appropriate members of staff in case of emergencies</li>
<li>Carry out Reception and Liaison Office duties as required.</li>
<li>Follow and adhere to Data Protection and Hospital policies at all times.</li>
<li>Undertake additional duties as assigned by the immediate supervisor or management. </li>
</ul>
Required Skills and Attributes
<ul>
<li>Multi-tasking and flexibility.</li>
<li>Excellent telephone manner and communication skills (both interdepartmental and intra-departmental).</li>
<li>Ability to prioritise and manage time effectively.</li>
<li>Excellent organisation skills and sharp attention to detail.</li>
<li>Professional attitude at all times and ability to work under pressure.</li>
<li>Proficient in the use of Microsoft Suite and hospital information systems.</li>
<li>Display a confident, warm, and caring approach to patient interaction.</li>
<li>Ensure strong communication, and patient name use are constantly maintained.</li>
<li>Exercise a flexible approach to time management and prioritisation of patient requirements. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Job Summary:

As a Customer Care Agent, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed.



Responsibilities


 - Create a real sense of welcome and best wishes on departure with all patients, families, visitors, and consultants by greeting customers in a friendly and professional manner at all times.

 - Be familiar with prices and policies and be responsible for patient invoicing, payments, and disbursement.

 - Receive payments for miscellaneous services and hospital billings.

 - Monitor the 'Today Patient List' daily and refer for collection any unpaid bills.

 - Reconcile agent cash float on completion of each shift and deposit accordingly.

 - Accurately register all patients arriving for appointments, ensuring details are correct and updated.

 - Answer and screen incoming telephone calls, actioning or redirecting appropriately.

 - Keeping and Replying to the mobile phone provided by the Companyon him/herself at all times

 - Maintain and record patient notifications and messages in an organised manner for future handover.

 - Thank clients and visitors for using services and request feedback on their experience.

 - Establish and maintain good communication with patients, visitors, and staff.

 - Admit and discharge patients through the hospital information system accurately.

 - Liaise with local and foreign insurance companies regarding admission clarifications and direct settlements, and also with the appropriate members of staff in case of emergencies

 - Carry out Reception and Liaison Office duties as required.

 - Follow and adhere to Data Protection and Hospital policies at all times.

 - Undertake additional duties as assigned by the immediate supervisor or management.




Required Skills and Attributes


 - Multi-tasking and flexibility.

 - Excellent telephone manner and communication skills (both interdepartmental and intra-departmental).

 - Ability to prioritise and manage time effectively.

 - Excellent organisation skills and sharp attention to detail.

 - Professional attitude at all times and ability to work under pressure.

 - Proficient in the use of Microsoft Suite and hospital information systems.

 - Display a confident, warm, and caring approach to patient interaction.

 - Ensure strong communication, and patient name use are constantly maintained.

 - Exercise a flexible approach to time management and prioritisation of patient requirements.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Customer Care Agent (Sliema)

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Roles &amp; Responsibilities:
In this nursing role, you will prepare the operating room for the patient, setting up the tools and making sure the field is sterile. It is the duty of the scrub nurse to assist the surgical team by donning sterile masks, gloves and gowns as well as aid the physician by passing instruments during surgery. It is essential to maintain a high standard of nursing care. The role should be carried out in professional manner and in accordance with St James Hospital protocols and consultants&rsquo; preferences.
<ul>
<li>Ensuring all necessary equipment is available for surgical procedures prior to surgery and to ensure the theatre and its areas are maintained to the required standard before, during and after surgery. It is imperative that a sterile environment is always maintained.</li>
<li>Other responsibilities include ensuring adequate levels of stock are maintained within theatre and to complete all swab checks and instrument checks in accordance with the company policy.</li>
<li>Assisting the surgeon by taking on the surgical procedures of draping instrumentation and any requirements that are expected within the role and taking part and enforcing World Health Organisation&rsquo;s &lsquo;Safe Surgical Checklist&rsquo; will be expected.</li>
<li>Providing a clear and concise pre/post operation handover from Ward/Recovery Nurse is expected to ensure a smooth transition for the patient and ensuring medical staff orders are correctly interpreted and carried out. </li>
</ul>
Required Knowledge, Abilities &amp; Skills:
<ul>
<li>Recognised degree in nursing</li>
<li>Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta</li>
<li>Extensive knowledge of nursing care methods and procedures</li>
<li>Knowledge of emergency care</li>
<li>Ability to effectively communicate with patients, families and all medical and hospital staff</li>
<li>A team player with effective communication and interpersonal skills</li>
<li>Be responsible and compassionate</li>
<li>Possess excellent communication skills</li>
<li>Computer literate</li>
<li>Good time management</li>
<li>Excellent organisation skills</li>
<li>Professional and friendly attitude.</li>
</ul>
It is essential that the Theatre Scrub Nurse remains up to date on nursing trends and techniques whilst abiding by the company policies and protocols. It will be necessary to work in either Sliema or Zejtun as and when required whilst consistently adhering to the company&rsquo;s health and safety policy. In addition, it will be expected that the Theatre Scrub Nurse will carry out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the company from time to time. 
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Roles &amp; Responsibilities:

In this nursing role, you will prepare the operating room for the patient, setting up the tools and making sure the field is sterile. It is the duty of the scrub nurse to assist the surgical team by donning sterile masks, gloves and gowns as well as aid the physician by passing instruments during surgery. It is essential to maintain a high standard of nursing care. The role should be carried out in professional manner and in accordance with St James Hospital protocols and consultants’ preferences.


 - Ensuring all necessary equipment is available for surgical procedures prior to surgery and to ensure the theatre and its areas are maintained to the required standard before, during and after surgery. It is imperative that a sterile environment is always maintained.

 - Other responsibilities include ensuring adequate levels of stock are maintained within theatre and to complete all swab checks and instrument checks in accordance with the company policy.

 - Assisting the surgeon by taking on the surgical procedures of draping instrumentation and any requirements that are expected within the role and taking part and enforcing World Health Organisation’s ‘Safe Surgical Checklist’ will be expected.

 - Providing a clear and concise pre/post operation handover from Ward/Recovery Nurse is expected to ensure a smooth transition for the patient and ensuring medical staff orders are correctly interpreted and carried out.




Required Knowledge, Abilities &amp; Skills:


 - Recognised degree in nursing

 - Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta

 - Extensive knowledge of nursing care methods and procedures

 - Knowledge of emergency care

 - Ability to effectively communicate with patients, families and all medical and hospital staff

 - A team player with effective communication and interpersonal skills

 - Be responsible and compassionate

 - Possess excellent communication skills

 - Computer literate

 - Good time management

 - Excellent organisation skills

 - Professional and friendly attitude.


It is essential that the Theatre Scrub Nurse remains up to date on nursing trends and techniques whilst abiding by the company policies and protocols. It will be necessary to work in either Sliema or Zejtun as and when required whilst consistently adhering to the company’s health and safety policy. In addition, it will be expected that the Theatre Scrub Nurse will carry out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the company from time to time.



What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Orthopaedic Scrub Nurse

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Job Summary:
As a Receptionist, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed. This part-time position is offered on a 20-hour per week basis (2 morning shifts, 2 Evening Shifts and 1 Saturday-Flexible). 
Responsibilities
<ul>
<li>Creating a &ldquo;real sense of welcome and best wishes on departure&rdquo; with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.</li>
<li>Being familiar with all tariffs and being responsible for patient invoicing, payments and disbursement.</li>
<li>Receiving payments for miscellaneous services and other associated hospital billings.</li>
<li>Monitoring the &ldquo;Today Patient List&rdquo; daily and referring for collection any unpaid bills for that day.</li>
<li>Ensuring agent cash float is reconciled on completion of each shift and deposited accordingly.</li>
<li>Accurately registering all patients arriving for appointments on the hospital information system, or ensuring that the details are accurately registered, checking for any notifications of previous visits and following up accordingly, and updating details as necessary.</li>
<li>Answering and screening all incoming telephone calls and actioning or re-directing appropriately.</li>
<li>Maintaining and recording/logging patient notifications and messages in an organised manner, for future handover, as appropriate.</li>
<li>Carrying out other departmental duties at a high standard when requested by Team Leader/ Manager or by the Company, from time to time.</li>
<li>Ensuring that the Customer Care Agent job description is executed daily in practice.</li>
<li>Thanking clients and visitors for using our services and asking whether they are satisfied with the services received and patient care offered by the hospital.The feedback received (negative/positive) should then be communicated directly to the team leader or department manager. </li>
</ul>
Qualifications
<ul>
<li>Multi-tasking.</li>
<li>Excellent telephone manner and communication skills, both interdepartmental and intra departmental.</li>
<li>Able to prioritise.</li>
<li>Time management skills.</li>
<li>Excellent organisation skills.</li>
<li>Sharp eye for and attention to detail.</li>
<li>Be professional at all times.</li>
<li>Able to work under pressure.</li>
<li>Proficient in the use of Microsoft processes. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Job Summary:

As a Receptionist, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed. This part-time position is offered on a 20-hour per week basis (2 morning shifts, 2 Evening Shifts and 1 Saturday-Flexible).



Responsibilities


 - Creating a “real sense of welcome and best wishes on departure” with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.

 - Being familiar with all tariffs and being responsible for patient invoicing, payments and disbursement.

 - Receiving payments for miscellaneous services and other associated hospital billings.

 - Monitoring the “Today Patient List” daily and referring for collection any unpaid bills for that day.

 - Ensuring agent cash float is reconciled on completion of each shift and deposited accordingly.

 - Accurately registering all patients arriving for appointments on the hospital information system, or ensuring that the details are accurately registered, checking for any notifications of previous visits and following up accordingly, and updating details as necessary.

 - Answering and screening all incoming telephone calls and actioning or re-directing appropriately.

 - Maintaining and recording/logging patient notifications and messages in an organised manner, for future handover, as appropriate.

 - Carrying out other departmental duties at a high standard when requested by Team Leader/ Manager or by the Company, from time to time.

 - Ensuring that the Customer Care Agent job description is executed daily in practice.

 - Thanking clients and visitors for using our services and asking whether they are satisfied with the services received and patient care offered by the hospital.The feedback received (negative/positive) should then be communicated directly to the team leader or department manager.




Qualifications


 - Multi-tasking.

 - Excellent telephone manner and communication skills, both interdepartmental and intra departmental.

 - Able to prioritise.

 - Time management skills.

 - Excellent organisation skills.

 - Sharp eye for and attention to detail.

 - Be professional at all times.

 - Able to work under pressure.

 - Proficient in the use of Microsoft processes.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


Customer Care Agent (Zejtun)

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Job Summary:
Saint James Hospital is seeking a dedicated ECG Technician to join its Cardiac Unit on a full-time basis. The successful candidate will play a key role in supporting cardiologists during outpatient clinics and cardiac investigations, performing essential diagnostic tests and pre-consultation assessments for patients with suspected or established cardiac conditions. 
Responsibilities:
<ul>
<li>Support cardiologists during cardiac outpatient clinics and diagnostic sessions</li>
</ul>
Perform pre-consultation assessments, including:
<ul>
<li>Resting ECGs</li>
<li>Phlebotomy and blood sampling related to cardiac investigations</li>
</ul>
Conduct and manage cardiac diagnostic tests, including:
<ul>
<li>Holter monitoring</li>
<li>Stress ECG / Exercise Tolerance Tests (ETT)</li>
<li>24-hour ambulatory blood pressure (BP) monitoring</li>
<li>Prepare patients for investigations, explaining procedures clearly and reassuringly</li>
<li>Ensure accurate recording, storage, and preliminary checking of test results</li>
<li>Maintain and calibrate ECG and monitoring equipment, reporting faults when necessary</li>
<li>Adhere to hospital policies, infection control standards, and patient confidentiality requirements</li>
<li>Assist with patient flow and scheduling within the cardiac clinic</li>
<li>Perform other ECG technician&ndash;related duties as required by the Cardiac Unit. </li>
</ul>
Qualifications
<ul>
<li>Recognised qualification in ECG Technology, Cardiac Physiology, or a related healthcare field</li>
<li>Proven experience performing ECGs and ambulatory cardiac monitoring</li>
<li>Phlebotomy certification or experience (or willingness to undergo training)</li>
<li>Familiarity with stress testing and Holter analysis systems</li>
<li>Previous experience working in a hospital or cardiac clinic environment is preferred. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Job Summary:

Saint James Hospital is seeking a dedicated ECG Technician to join its Cardiac Unit on a full-time basis. The successful candidate will play a key role in supporting cardiologists during outpatient clinics and cardiac investigations, performing essential diagnostic tests and pre-consultation assessments for patients with suspected or established cardiac conditions.



Responsibilities:


 - Support cardiologists during cardiac outpatient clinics and diagnostic sessions


Perform pre-consultation assessments, including:


 - Resting ECGs

 - Phlebotomy and blood sampling related to cardiac investigations


Conduct and manage cardiac diagnostic tests, including:


 - Holter monitoring

 - Stress ECG / Exercise Tolerance Tests (ETT)

 - 24-hour ambulatory blood pressure (BP) monitoring

 - Prepare patients for investigations, explaining procedures clearly and reassuringly

 - Ensure accurate recording, storage, and preliminary checking of test results

 - Maintain and calibrate ECG and monitoring equipment, reporting faults when necessary

 - Adhere to hospital policies, infection control standards, and patient confidentiality requirements

 - Assist with patient flow and scheduling within the cardiac clinic

 - Perform other ECG technician–related duties as required by the Cardiac Unit.




Qualifications


 - Recognised qualification in ECG Technology, Cardiac Physiology, or a related healthcare field

 - Proven experience performing ECGs and ambulatory cardiac monitoring

 - Phlebotomy certification or experience (or willingness to undergo training)

 - Familiarity with stress testing and Holter analysis systems

 - Previous experience working in a hospital or cardiac clinic environment is preferred.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


ECG Technician

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Key Tasks &amp; Responsibilities
Restoring health by providing hospital services, including:
<ul>
<li>Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.</li>
<li>Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.</li>
<li>Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, counselling, psychological interventions, advising and education.</li>
<li>Referring for diagnostic, therapeutic and support services, as required; referrals within Saint James Hospital should be encouraged, where feasible.</li>
<li>Reviewing, at least once daily, all ward patients, as well as carrying outward medical duties, in close liaison with the patient&rsquo;s consultant.</li>
</ul>
Maintaining health by providing timely clinical and culturally appropriate health services through:
<ul>
<li>ongoing health and development assessment and advice.</li>
<li>appropriate health and development assessment and advice.</li>
<li>appropriate evidence-based screening, risk assessment and early detection of illness, disease, and disability.</li>
<li>interventions to assist patients to reduce or change risky and harmful lifestyle behaviour.</li>
<li>Working with public health providers in the prevention and control of communicable diseases and reporting to relevant public health authorities.</li>
<li>Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering linking, where relevant, with appropriate service providers.</li>
</ul>
Improving health by:
<ul>
<li>developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.</li>
<li>advocating health promotion, linking to programmes developed by Public Health.</li>
<li>providing health education, counselling, and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors. </li>
</ul>
Qualifications &amp; Essential Qualities
<ul>
<li>Registration with the Malta Medical Council.</li>
<li>Demonstrated oral and written communication skills.</li>
<li>Ability to exercise independent judgement in performing duties.</li>
<li>Ability to work under pressure together with a high level of initiative and self-motivation.</li>
<li>Ability to work accurately and diligently.</li>
<li>Excellent communication skills.</li>
<li>Organisation skills.</li>
<li>Demonstrated commitment to continuing education and maintenance of professional competence.</li>
<li>Ability to contribute to, and work as part of, the healthcare team at departmental and organisation levels. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Key Tasks &amp; Responsibilities

Restoring health by providing hospital services, including:


 - Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.

 - Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.

 - Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, counselling, psychological interventions, advising and education.

 - Referring for diagnostic, therapeutic and support services, as required; referrals within Saint James Hospital should be encouraged, where feasible.

 - Reviewing, at least once daily, all ward patients, as well as carrying outward medical duties, in close liaison with the patient’s consultant.


Maintaining health by providing timely clinical and culturally appropriate health services through:


 - ongoing health and development assessment and advice.

 - appropriate health and development assessment and advice.

 - appropriate evidence-based screening, risk assessment and early detection of illness, disease, and disability.

 - interventions to assist patients to reduce or change risky and harmful lifestyle behaviour.

 - Working with public health providers in the prevention and control of communicable diseases and reporting to relevant public health authorities.

 - Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering linking, where relevant, with appropriate service providers.


Improving health by:


 - developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.

 - advocating health promotion, linking to programmes developed by Public Health.

 - providing health education, counselling, and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors.




Qualifications &amp; Essential Qualities


 - Registration with the Malta Medical Council.

 - Demonstrated oral and written communication skills.

 - Ability to exercise independent judgement in performing duties.

 - Ability to work under pressure together with a high level of initiative and self-motivation.

 - Ability to work accurately and diligently.

 - Excellent communication skills.

 - Organisation skills.

 - Demonstrated commitment to continuing education and maintenance of professional competence.

 - Ability to contribute to, and work as part of, the healthcare team at departmental and organisation levels.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.