Business Analyst

Salvo Grima Group is a dynamic group of companies specializing in international distribution,
ship supply, retail and wholesale. It was first established in 1860 and now employs over 260
people with operations in eight countries.

We are looking for a Business Analyst to join our Group Management team based in Marsa,
Malta.

The ideal candidate is a team player who will be responsible, in analysing the organisation and
document its business processes and systems, assessing the business model and its
integration with technology mainly with in our current ERP system. You would be expected to
design business processes, working with stakeholders within the organisation to identify and
define the needs and objectives of the business, and then help to create solutions to meet
those needs.

The duties include:

• Supporting Ship Supply the upgrade and implementation of its new enterprise resource planning application (“ERP”);
• Analysing existing business processes and identifying how these can be optimised and
  improved within the new ERP;
• Participating in user acceptance testing and giving feedback to the solution vendors;
• Acting as a business owner for the ERP and advocating for its use throughout the business to improve the overall operating efficiency and effectiveness of the Group;
• Being a catalyst for change within the group by analysing business processes used in day-to-day ERP operations and reporting and proposing improvements where relevant;
• Supporting the business in the development of reports and dashboards from the ERP and other relevant data sources;
• Liaising with Group senior management to fully understand data content and identify useful indicators or analysis tools to guide commercial decisions and monitor performance;
• Gathering, understanding, and documenting detailed business requirements using appropriate tools and techniques;
• Analysing and interpreting complex data sets relating to the Group’s business performance, producing and tracking key performance indicators;
• Preparing and delivering clear presentations and reports for senior management;
• Providing input and advice relating to project management, bids and business plans prepared by Ship Supply;
• Keeping oneself knowledgeable to new-generation technologies, disruptive technologies, and agile methodologies available in the industry;
• Provide first and second level support to end users;
• Deliver systems training to end users;
• Support software quality and security audit process;
• Reporting accurately and clearly on activities undertaken;
• Carrying out any other task which may be reasonably required in this position.

The ideal candidate would be:

• A degree in ICT or related field is preferred.
• Excellent communicator to effectively communicate with a wide range of stakeholders,
  including technical and non-technical team members.
• Good problem-solver, who will be able to identify problems and develop creative
  solutions to address them.
• An analytical thinker who will analyse data and information to understand the business
  and identify opportunities for improvement.

What we offer:

• Competitive salary and benefits package, including health insurance, LinkedIn Learning.
• A rewarding career with ample opportunities for professional growth and development
  within a fast-growing organization.
• Training and support provided by the current established team.
  A supportive and collaborative work environment that fosters creativity, innovation, and teamwork.
• The opportunity to make a significant impact on the business and contribute to the success of our company at an international level.
• Parking spaces dedicated to all Salvo Grima employees.