About Us
eCabs Technologies is a leading provider of ride-hailing software powering mobility operators across Europe. Our platform enables clients to launch, scale, and manage their operations through white-label apps, advanced dispatching, and real-time control systems.
We are growing our Customer Experience team and looking for a&nbsp;Customer Support Agent to help us deliver timely, effective, and configuration-level support to our live customers. 
The Role
As a CSA, you will be responsible for handling support tickets, resolving user and configuration issues, and collaborating with internal teams to ensure service quality and client satisfaction.
This is not a call center role. It requires a strong grasp of platform workflows, attention to detail, and the ability to communicate clearly with professional users in live operational environments. 
Responsibilities
<ul>
<li>
Respond to customer issues through our support portal
</li>
<li>
Troubleshoot and resolve configuration-related or usage issues
</li>
<li>
Escalate product bugs appropriately using internal tools
</li>
<li>
Assist clients with feature setup and platform usage
</li>
<li>
Contribute to internal support documentation and FAQs 
</li>
</ul>
Job Requirements Requirements
<ul>
<li>
Previous experience in a support, technical operations, or software-related customer role
</li>
<li>
Strong communication and problem-solving skills
</li>
<li>
Ability to learn complex systems and apply structured thinking
</li>
<li>
Professional fluency in English (written and spoken)
</li>
<li>
Familiarity with SaaS tools or operational platforms is an asset 
</li>
</ul>
What We Offer
<ul>
<li>
A stable, full-time role in a fast-growing tech company
</li>
<li>
Regular office hours &ndash;&nbsp;no night or weekend shifts
</li>
<li>
Career growth opportunities in Customer Success, Implementation, or Product Support
</li>
<li>
Competitive salary with performance-linked reviews.
</li>
</ul>

eCabs Technologies started as a two-person startup and has grown into a leader in urban mobility across Europe and beyond. From handwritten ride reservations to app-based ride-hailing technology, we have always pursued excellence and innovation in shared mobility.

eCabs Technologies


About Us

eCabs Technologies is a leading provider of ride-hailing software powering mobility operators across Europe. Our platform enables clients to launch, scale, and manage their operations through white-label apps, advanced dispatching, and real-time control systems.

We are growing our Customer Experience team and looking for a
Customer Support Agent to help us deliver timely, effective, and configuration-level support to our live customers.



The Role

As a CSA, you will be responsible for handling support tickets, resolving user and configuration issues, and collaborating with internal teams to ensure service quality and client satisfaction.

This is not a call center role. It requires a strong grasp of platform workflows, attention to detail, and the ability to communicate clearly with professional users in live operational environments.



Responsibilities


 - 

Respond to customer issues through our support portal


 - 

Troubleshoot and resolve configuration-related or usage issues


 - 

Escalate product bugs appropriately using internal tools


 - 

Assist clients with feature setup and platform usage


 - 

Contribute to internal support documentation and FAQs





Job Requirements

Requirements


 - 

Previous experience in a support, technical operations, or software-related customer role


 - 

Strong communication and problem-solving skills


 - 

Ability to learn complex systems and apply structured thinking


 - 

Professional fluency in English (written and spoken)


 - 

Familiarity with SaaS tools or operational platforms is an asset





What We Offer


 - 

A stable, full-time role in a fast-growing tech company


 - 

Regular office hours –
no night or weekend shifts


 - 

Career growth opportunities in Customer Success, Implementation, or Product Support


 - 

Competitive salary with performance-linked reviews.



Active

Customer Support Agent

Help Us Build Quality Into Every Line of Code
At eCabs Technologies, we&rsquo;re redefining mobility and logistics through smart, scalable tech. As we expand across markets, we&rsquo;re looking for a Senior or Lead QA Engineer who&rsquo;s passionate about driving quality from the ground up. You'll be a key part of our Engineering team&mdash;leading testing strategy, scaling automation, and ensuring our releases are bulletproof. 
What You&rsquo;ll Be Doing
Lead QA Strategy &amp; Standard
<ul>
<li>Own and evolve our approach to quality&mdash;across manual, automated, and exploratory testing.</li>
</ul>
Build &amp; Maintain Automation
<ul>
<li>Develop robust automated test suites across web, mobile, and API layers using tools like Cypress, Selenium, and REST Assured.</li>
</ul>
Collaborate Cross-Functionally
<ul>
<li>
Work hand-in-hand with developers, product managers, and DevOps to release reliable features faster and smarter.
</li>
</ul>
Mentor &amp; Uplift the Team
<ul>
<li>
Guide junior QA engineers and foster a culture of quality, accountability, and continuous improvement.
</li>
</ul>
Own Defect Lifecycle &amp; Reporting
<ul>
<li>
Drive defect triaging, root cause analysis, and release readiness checks using clean metrics and insight. 
</li>
</ul>
Job Requirements
What We&rsquo;re Looking For:
<ul>
<li>
5+ years in software testing, with at least 2 years at senior or lead level
</li>
<li>
Proven experience in both manual and automated testing
</li>
<li>
Hands-on knowledge of automation tools (Cypress, Playwright, Selenium, Postman, etc.)
</li>
<li>
Experience in Agile development environments
</li>
<li>
Strong communicator, proactive mindset, attention to detail
</li>
<li>
Bonus: performance/security testing, cloud testing experience, or ISTQB certification
</li>
</ul>


Help Us Build Quality Into Every Line of Code

At eCabs Technologies, we’re redefining mobility and logistics through smart, scalable tech. As we expand across markets, we’re looking for a Senior or Lead QA Engineer who’s passionate about driving quality from the ground up. You'll be a key part of our Engineering team—leading testing strategy, scaling automation, and ensuring our releases are bulletproof.



What You’ll Be Doing

Lead QA Strategy &amp; Standard


 - Own and evolve our approach to quality—across manual, automated, and exploratory testing.


Build &amp; Maintain Automation


 - Develop robust automated test suites across web, mobile, and API layers using tools like Cypress, Selenium, and REST Assured.


Collaborate Cross-Functionally


 - 

Work hand-in-hand with developers, product managers, and DevOps to release reliable features faster and smarter.



Mentor &amp; Uplift the Team


 - 

Guide junior QA engineers and foster a culture of quality, accountability, and continuous improvement.



Own Defect Lifecycle &amp; Reporting


 - 

Drive defect triaging, root cause analysis, and release readiness checks using clean metrics and insight.





Job Requirements

What We’re Looking For:


 - 

5+ years in software testing, with at least 2 years at senior or lead level


 - 

Proven experience in both manual and automated testing


 - 

Hands-on knowledge of automation tools (Cypress, Playwright, Selenium, Postman, etc.)


 - 

Experience in Agile development environments


 - 

Strong communicator, proactive mindset, attention to detail


 - 

Bonus: performance/security testing, cloud testing experience, or ISTQB certification



Senior / Lead QA Engineer

Who We Are
eCabs Technologies is a Malta-based leading mobility technology player, currently expanding its platform in European cities. Our platform was launched as a proof of concept in Malta and has evolved into a vibrant disruptor in the global ride-hailing space. We are passionate about bridging the gap between legacy operators and the digital-first era, via cutting-edge technology and an unwavering commitment to excellence.
Having developed a world-class ride-hailing platform and deployed it in Malta, Athens and Bucharest, eCabs Technologies is now at the exciting stage to expand its presence across a number of European cities. Our aspiration is to fly the Maltese tech flag in European streets through the adoption of our innovative platform. We are now seeking to engage a&nbsp;Sales Manager&nbsp;who will drive the penetration of our platform in the target markets.
&nbsp;
Who You Are
As the&nbsp;Sales Manager, you will be a goal-getter, responsible for the execution of eCabs Technologies&rsquo; growth strategy, through the identification and curation of leads in European cities. You will translate the Company&rsquo;s vision into a prospective deployment, opening channels and opportunities for the platform adoption across the target markets. You will instil passion for growth and a goal-driven mindset across the organisation constantly building pipelines and a wider reach for the platform. 
What You&rsquo;ll Do
<ul>
<li>Develop and implement a comprehensive global sales strategy to drive market penetration and revenue growth.</li>
<li>Identify and engage with potential City Partners in key international markets, mainly focusing on Europe and&nbsp;the MENA region.</li>
<li>Cultivate relationships with stakeholders&nbsp;in the ride-hailing/taxi industry, building rapport and trust at an executive level.</li>
<li>Present eCabs Technologies&rsquo; software solutions to potential clients, demonstrating their value proposition and competitive advantages.</li>
<li>Negotiate and close deals, securing contracts with new City Partners and expanding our global footprint.</li>
<li>Manage and mentor a team of sales representatives to achieve sales targets and drive business growth.</li>
<li>Track and analyse sales performance data to identify trends, measure success, and optimise strategies.</li>
<li>Stay abreast of industry trends, competitor activities, and emerging technologies in the ride-hailing sector. </li>
</ul>
What You'll Bring
<ul>
<li>Bachelor's degree in business administration, marketing, or a related field.</li>
<li>Proven track record of success in leading and driving sales teams in international markets.</li>
<li>Extensive experience in closing complex deals with high-profile clients in the ride-hailing or technology industries.</li>
<li>Deep understanding of the global ride-hailing/taxi industry, including market dynamics, regulatory frameworks, and customer needs.</li>
<li>Superior communication, interpersonal, and negotiation skills.</li>
<li>Ability to build rapport and establish trust with potential clients at all levels of the organisation.</li>
<li>Expertise in using sales and marketing software tools.</li>
<li>A passion for the ride-hailing industry and a desire to make a significant impact on the global transportation landscape is highly desired. </li>
</ul>
Life at eCabs
We foster a culture that allows you the freedom to grow personally and professionally.


Who We Are

eCabs Technologies is a Malta-based leading mobility technology player, currently expanding its platform in European cities. Our platform was launched as a proof of concept in Malta and has evolved into a vibrant disruptor in the global ride-hailing space. We are passionate about bridging the gap between legacy operators and the digital-first era, via cutting-edge technology and an unwavering commitment to excellence.

Having developed a world-class ride-hailing platform and deployed it in Malta, Athens and Bucharest, eCabs Technologies is now at the exciting stage to expand its presence across a number of European cities. Our aspiration is to fly the Maltese tech flag in European streets through the adoption of our innovative platform. We are now seeking to engage a
Sales Manager
who will drive the penetration of our platform in the target markets.




Who You Are

As the
Sales Manager, you will be a goal-getter, responsible for the execution of eCabs Technologies’ growth strategy, through the identification and curation of leads in European cities. You will translate the Company’s vision into a prospective deployment, opening channels and opportunities for the platform adoption across the target markets. You will instil passion for growth and a goal-driven mindset across the organisation constantly building pipelines and a wider reach for the platform.



What You’ll Do


 - Develop and implement a comprehensive global sales strategy to drive market penetration and revenue growth.

 - Identify and engage with potential City Partners in key international markets, mainly focusing on Europe and
the MENA region.

 - Cultivate relationships with stakeholders
in the ride-hailing/taxi industry, building rapport and trust at an executive level.

 - Present eCabs Technologies’ software solutions to potential clients, demonstrating their value proposition and competitive advantages.

 - Negotiate and close deals, securing contracts with new City Partners and expanding our global footprint.

 - Manage and mentor a team of sales representatives to achieve sales targets and drive business growth.

 - Track and analyse sales performance data to identify trends, measure success, and optimise strategies.

 - Stay abreast of industry trends, competitor activities, and emerging technologies in the ride-hailing sector.




What You'll Bring


 - Bachelor's degree in business administration, marketing, or a related field.

 - Proven track record of success in leading and driving sales teams in international markets.

 - Extensive experience in closing complex deals with high-profile clients in the ride-hailing or technology industries.

 - Deep understanding of the global ride-hailing/taxi industry, including market dynamics, regulatory frameworks, and customer needs.

 - Superior communication, interpersonal, and negotiation skills.

 - Ability to build rapport and establish trust with potential clients at all levels of the organisation.

 - Expertise in using sales and marketing software tools.

 - A passion for the ride-hailing industry and a desire to make a significant impact on the global transportation landscape is highly desired.




Life at eCabs

We foster a culture that allows you the freedom to grow personally and professionally.

Sales Manager

About the Company  
eCabs Technologies is a Malta based leading mobility technology player, currently expanding its platform in European cities. Our platform launched as a proof of concept in Malta and has evolved into a vibrant disruptor in the global ride-hailing space. We are passionate about bridging the gap between legacy operators and the digital-first era, via cutting-edge technology and an unwavering commitment to excellence. Having developed a world-class ride-hailing platform and deploying it in Malta, Athens and Bucharest, eCabs Technologies is now at the exciting stage to expand its presence across a number of European cities. Our aspiration is to fly the Maltese tech flag in European streets through the adoption of our innovative platform. We are now seeking to engage a Back-End Developer to join our dynamic development team.
&nbsp;
About the Role  
With a minimum of 3 years&rsquo; experience working in a software development role, you are proficient in OO languages (especially Java and related technologies), have experience in building enterprise grade systems which are robust, scalable, highly performant and secure, and are open to learn the latest cutting-edge technologies and patterns.
&nbsp;
Responsibilities
<ul>
<li>Contribute to the delivery of systems that will continue changing the entire way we travel and create new ecosystems of personal mobility.</li>
<li>Work with development teams and product managers to create and enhance software systems in line with business strategy and priorities.</li>
<li>Build, test and deploy software in line with the company&rsquo;s standards, best practices and versioning tools.</li>
<li>Follow agile principles and methodologies embraced by software development teams.</li>
<li>Perform the necessary research on technologies and patterns to ensure quality of products.</li>
<li>Take part in architectural design discussions.</li>
<li>Write technical and user documentation when necessary.</li>
</ul>
&nbsp;
Job requirements
Must-Have:
<ul>
<li>Strong experience with Java, especially Spring Boot.</li>
<li>Exposure to or interest in Quarkus and cloud-native Java frameworks.</li>
<li>Hands-on experience with RESTful API design and implementation.</li>
<li>Solid understanding of relational databases like PostgreSQL and MS SQL Server.</li>
<li>Familiarity with NoSQL systems like MongoDB.</li>
<li>Experience with message brokers like RabbitMQ or Google Pub/Sub.</li>
<li>Practical knowledge of Redis for caching and performance optimization.</li>
<li>Experience with version control (Git), CI/CD pipelines, and working in agile teams.</li>
</ul>
Nice-to-Have:
<ul>
<li>Exposure to cloud platforms, especially Google Cloud Platform (GCP).</li>
<li>Familiarity with BigQuery for analytics and large-scale data queries.</li>
<li>Knowledge of containerization tools like Docker and orchestration (e.g., Kubernetes).</li>
<li>Interest in performance tuning and backend system optimization.</li>
</ul>


About the Company  

eCabs Technologies is a Malta based leading mobility technology player, currently expanding its platform in European cities. Our platform launched as a proof of concept in Malta and has evolved into a vibrant disruptor in the global ride-hailing space. We are passionate about bridging the gap between legacy operators and the digital-first era, via cutting-edge technology and an unwavering commitment to excellence. Having developed a world-class ride-hailing platform and deploying it in Malta, Athens and Bucharest, eCabs Technologies is now at the exciting stage to expand its presence across a number of European cities. Our aspiration is to fly the Maltese tech flag in European streets through the adoption of our innovative platform. We are now seeking to engage a Back-End Developer to join our dynamic development team.




About the Role  

With a minimum of 3 years’ experience working in a software development role, you are proficient in OO languages (especially Java and related technologies), have experience in building enterprise grade systems which are robust, scalable, highly performant and secure, and are open to learn the latest cutting-edge technologies and patterns.




Responsibilities


 - Contribute to the delivery of systems that will continue changing the entire way we travel and create new ecosystems of personal mobility.

 - Work with development teams and product managers to create and enhance software systems in line with business strategy and priorities.

 - Build, test and deploy software in line with the company’s standards, best practices and versioning tools.

 - Follow agile principles and methodologies embraced by software development teams.

 - Perform the necessary research on technologies and patterns to ensure quality of products.

 - Take part in architectural design discussions.

 - Write technical and user documentation when necessary.





Job requirements

Must-Have:


 - Strong experience with Java, especially Spring Boot.

 - Exposure to or interest in Quarkus and cloud-native Java frameworks.

 - Hands-on experience with RESTful API design and implementation.

 - Solid understanding of relational databases like PostgreSQL and MS SQL Server.

 - Familiarity with NoSQL systems like MongoDB.

 - Experience with message brokers like RabbitMQ or Google Pub/Sub.

 - Practical knowledge of Redis for caching and performance optimization.

 - Experience with version control (Git), CI/CD pipelines, and working in agile teams.


Nice-to-Have:


 - Exposure to cloud platforms, especially Google Cloud Platform (GCP).

 - Familiarity with BigQuery for analytics and large-scale data queries.

 - Knowledge of containerization tools like Docker and orchestration (e.g., Kubernetes).

 - Interest in performance tuning and backend system optimization.


Back-End Developer

You&rsquo;re a&nbsp;great communicator&nbsp;who is professional, empathetic, responsible and who exudes a positive attitude! As a front-line-employee, the&nbsp;Customer Support Associate&nbsp;role is extremely important for improving the eCabs customer&rsquo;s journey and overall satisfaction.


You’re a
great communicator
who is professional, empathetic, responsible and who exudes a positive attitude! As a front-line-employee, the
Customer Support Associate
role is extremely important for improving the eCabs customer’s journey and overall satisfaction.