Furniture Sales Consultant
Job Summary:
As a Furniture Sales Consultant at Ferraracasa, you will be the face of our brand, providing exceptional customer service and expert advice to clients seeking high-quality, luxury furniture. You will assist customers in selecting the perfect pieces for their homes or businesses, guiding them through a personalized shopping experience. Your deep understanding of design trends, materials, and the Ferraracasa product range will enable you to meet customer needs and exceed sales targets.
Key Responsibilities:
- Customer Engagement: Greet customers warmly, understand their needs, and provide tailored recommendations based on their style preferences and functional requirements.
- Sales Performance: Drive sales by actively recommending suitable products, upselling, and cross-selling to meet or exceed sales targets while maintaining a high standard of customer service.
- Product Knowledge: Maintain an in-depth knowledge of Ferraracasa’s extensive range of luxury furniture, including features, materials, design trends, and customization options, to effectively advise customers.
- Showroom Presentation: Ensure the showroom is always well-organized and visually appealing, showcasing the brand’s furniture collections in line with Ferraracasa's standards.
- Order Management: Process customer orders, track delivery schedules, and ensure that all transactions are handled smoothly and efficiently.
- Customer Relationship Building: Establish and maintain long-term relationships with customers, ensuring their satisfaction and encouraging repeat business through excellent after-sales service.
- Collaboration: Work closely with colleagues and store management to contribute to a positive and productive team environment, sharing customer feedback and ideas to improve store performance.
- Market Insight: Stay informed about local design trends, customer preferences, and competitive offerings to provide relevant insights and maintain a competitive edge.
Qualifications:
- Previous experience in retail, with a preference for furniture or high-end sales experience.
- Strong communication and interpersonal skills, with the ability to connect with a diverse clientele.
- A passion for interior design and luxury furniture, with a keen eye for detail and design aesthetics.
- Ability to work in a fast-paced environment and manage multiple customer interactions simultaneously.
- Familiarity with point-of-sale systems and basic computer skills for processing orders and tracking inventory.
Desired Attributes:
- Outgoing, confident, and enthusiastic with a customer-first attitude.
- Self-motivated with a goal-oriented mindset and the drive to meet sales targets.
- Creative and proactive with a passion for staying up to date on interior design trends.
- Ability to work effectively both independently and as part of a team.
Why Ferraracasa?
Ferraracasa is a prestigious brand that offers sophisticated, high-quality furniture and home decor solutions. Be part of a dynamic, supportive environment where you’ll have the opportunity to grow your sales expertise and contribute to the success of an internationally recognized brand.
Ready to join our team and help customers transform their homes?
Click the 'Apply' button to submit your application and take the next step in your career with Ferraracasa!
