Head of Product Design

What we are looking for

• 9+ years of experience in product design, user experience, interaction design, or related fields, with at least 2 years in a leadership role.
• Proven experience leading, mentoring, and developing multi‑disciplinary design teams
• Strong portfolio or track record demonstrating strategic design leadership, complex problem‑solving, and delivery of high‑impact product experiences.
• Deep understanding of user‑centered design principles, information architecture, service design, and accessibility standards.
• Experience defining and governing design systems at scale, ensuring consistency across multiple products and platforms.
• Strong capability in using research, insights, and data to drive evidence‑based design decisions.
• Demonstrated ability to shape UX architecture and guide product teams in creating coherent end‑to‑end user journeys.
• Excellent collaboration skills, with experience working closely with Product, Engineering, Research, Data, and senior stakeholders in an agile environment.
• Strong communication and presentation skills, with the ability to influence and inspire at all levels of the organisation.
• Experience contributing to product strategy and influencing product roadmaps in partnership with product leadership.
• Ability to thrive in a fast‑paced, evolving environment while maintaining high standards of quality and attention to detail.
• Experience implementing or maturing design operations to improve efficiency, consistency, and collaboration.
• Strong understanding of modern design and collaboration tools such as Figma, Miro, or similar.
• Familiarity with modern AI Design and/or development tools such as Gemini, Figma Make, Claude Code, Lovable and similar
• Familiarity with analytics tools and behavioural data to support design validation and decision‑making.
• Formal qualifications in HCI, Interaction Design, Psychology, or a related field will be considered an advantage.
• Experience in complex product environments such as SaaS, fintech, e‑commerce, or online gaming is considered a plus.
• Passion for innovation, continuous improvement, and staying informed on emerging UX trends and best practices.

A taster of what you will be involved with

• Lead, mentor and inspire your team, fostering a culture of high performance, collaboration and innovation.
• Ensure the structure of the organisation is well-defined and optimised for it’s purpose.
• Work closely with Research, Insights and Data to make evidence based design decisions
• Ownership for the implementation of design system(s) to maintain excellence and consistency across our product offering (both customer facing and back office).
• Ownership for the UX architecture of our products.
• Work closely with Heads of Product to enable and influence the product development roadmaps.
• Take an active role on complex and strategic initiatives, providing expert guidance and support from a product design perspective.
• Define and champion user centric design strategies and best practices in the organisation.
• Drive new thinking in the organisation and stay well informed on the latest user experience trends.
• Develop a strong understanding of user journeys and customer experience throughout the product organisation.
• Build effective working relationships across the organisation, serving as a main point of contact and subject matter expert for product design and research.
• Provide recommendations and support to foster, grow and retain UX talent across the organisation.
• Assist and support the Director of User Experience in any matters that may arise from time to time.

What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.