
IT Applications Support Administrator
Support the systems that move Malta’s top retail brands and beyond.
PG Group is one of Malta’s most trusted and admired public companies, home to PAVI, PAMA, Zara, Zara Home, and several other successful ventures. With a strong presence on the Malta Stock Exchange and a culture of execution and excellence, our internal IT team is growing and we’re looking for an Applications Support Administrator ready to make a meaningful impact.
This role goes far beyond helpdesk it’s about supporting critical systems, contributing to application change and improvement, and assisting in deployments across various business areas including some unique, non-retail sectors that will offer an exciting technical challenge.
Your Impact
- Be the go-to expert for application support across PG Group’s business units
- Assist with updates, testing, troubleshooting, and improvements
- Gain exposure to multi-sector systems from retail POS to logistics and hospitality technologies
- Help us deliver seamless experiences to the teams serving thousands of customers every day
What You’ll Be Doing
- Provide 2nd-line support for enterprise and operational apps
- Document fixes, escalate functional issues, and liaise with vendors
- Assist in system rollouts, testing, and improvements
- Train users, create guides, and help the business use its tools better
- Collaborate with IT and business stakeholders on planned changes
What You Should Bring with You
- 2+ years in IT applications 2nd line support role
- Experience with POS, ERP, or retail software
- A clear communicator and natural problem-solver
- Hunger to learn, improve, and deliver meaningful IT support
- Experience on MSSQL or any other SQL database shall be considered an asset
Why Join PG Group?
- A rare chance to join a respected public company with stable momentum
- Work on multi-sector applications with room to expand your knowledge
- A practical, high-performing IT team where growth is encouraged
- We offer a competitive remuneration package that reflects your skills, experience, and the value you bring to our team.
- See the real-world results of your work, every day













