Logistics Manager

Job Description

Overview

• Act as the operational process owner for warehouse and distribution activities
• Plan labour, storage, equipment and fleet capacity around demand, seasonal peaks and business growth. Identify constraints and recommend practical solutions supported by data and financial analysis.
• Optimize warehouse layout, stock positioning, replenishment and material flow to improve throughput, space utilization, and safe working.
• Oversee receipt, storage, replenishment, picking, loading and dispatch, ensuring accurate and timely execution.
• Coordinate with Procurement and Sales on inbound volumes, demand, stock availability and delivery priorities; escalate stock and capacity risks with clear recommendations.
• Be accountable for delivery route planning, schedules and loading to improve on-time delivery, vehicle utilization and cost while meeting customer requirements.
• Be accountable for fleet availability and preventive maintenance.
• Manage the operating budget and prepare business cases for new investments.
• Use data to identify the causes of service failures, stock discrepancies, avoidable costs and productivity losses. Convert findings into prioritized actions that drive continuous improvement.
• Maintain clear SOPs, appropriate approval controls and reliable operational data.
• Lead, coach and develop the team, setting clear responsibilities and objectives.
• Create a culture of accountability, problem solving and constructive challenge.
• Support process mapping, user testing, training and adoption for ERP/WMS improvements, working with IT, vendors and relevant departments where necessary.

Requirements

• Proven experience leading warehouse and distribution operations, including responsibility for people, customer service, inventory and operating costs. FMCG or food distribution experience, including temperature-controlled products, is strongly preferred.
• A track record of delivering measurable improvements in logistics performance. Able to explain the initial position, actions taken, achieved results and how improvements were sustained.
• Practical experience using ERP/WMS systems and leading process changes.
• Strong analytical skills, including Excel, KPI reporting and interpreting operational data. Able to build or specify useful dashboards; experience with Power BI or similar reporting tools is desirable.
• Sound knowledge of inventory control, FEFO, traceability, transport planning, food safety and health and safety. Structured problem solving and continuous improvement experience are essential.
• Confident people leader who sets clear standards, develops supervisors, and secures cooperation across departments. Able to turn plans into consistent execution and communicate recommendations clearly.
• Relevant qualification in logistics, supply chain, operations or a related field, or equivalent substantial experience. Lean or continuous improvement training is desirable.

Education and Experience

• A graduate degree or demonstrated experience

Languages

• English