Sales Administration Office Clerk

The selected candidate will be:

• Coordinating and processing customer sales orders from receipt through to delivery;
• Creating and maintaining customer, product and finished goods master data within the Company's ERP system;
• Developing and maintaining effective working relationships with customers and internal stakeholders by responding to enquiries and handling telephone communications professionally;
• Coordinating with the Sales, Operations and Design Departments to facilitate production planning, generating work tickets and supporting the timely fulfilment of customer orders;
• Supporting the Sales Team in the day-to-day administration of sales activities by preparing selling price calculations, maintaining pricing information and providing reports and operational information;
• Maintaining agreed stock levels for designated customers by monitoring inventory availability and coordinating with the Operations Department;
• Maintaining accurate sales, inventory and operational records, including the filing and management of Goods Received Notes, customer Purchase Orders and sales administration documentation;
• Preparing management reports, monitoring order book status and sales performance, and escalating operational issues requiring management attention;
• Maintaining up-to-date knowledge of the Company's products, services and activities;
• Maintaining high standards of accuracy, customer service, compliance and professionalism in the performance of all duties.

• Have a minimum of one years’ experience in a similar role;
• Have an ‘O’ Level standard of education;
• Be proficient in Microsoft Office, especially Outlook and Excel;
• Have excellent administrative and organization capabilities;
• Possess good interpersonal skills;
• Be able to communicate effectively with customers and internal teams;
• Be meticulous and able to work efficiently under pressure.

Relevant training in Business Administration, Sales Administration, Logistics, Supply Chain, or related fields will be considered as an asset.