Malta is not only our sunniest location but also the Headquarters of our company. Betsson Group was one of the first online gaming companies to be licensed on the island way back in 2004. Since then, we have grown to employ over 1,200 talented people of over 60 different nationalities that work across central functions such as HR, Legal and Finance, Customer Service, Odds Compiling, Digital Marketing and Technology.

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Are you a QA Engineer looking for your next step in an exciting and fast-paced environment? Zecure Gaming is growing, and we&rsquo;re looking for a talented QA Engineer to join our Quality Assurance team! If you have strong attention to detail, a passion for delivering high-quality products, and experience working closely with developers and cross-functional teams, this might be the perfect opportunity for you! The Wow
Zecure Gaming is a core part of Betsson Group, supporting multiple brands across different markets. We are on a mission to deliver safe, seamless, and reliable gaming experiences to our customers worldwide.
As a QA Engineer, you will be involved in functional and non-functional testing, working closely with developers to ensure the quality of our product before it hits production. While this role is more frontend-focused, it does not involve development activities. Instead, you&rsquo;ll help validate features, confirm with developers that things are good to go, and contribute to a strong QA culture across the company.
This is a mid-level role and ideal for someone with a minimum of 3 years of experience in QA. Automation experience is a bonus, but not a must &ndash; we&rsquo;re more focused on finding someone with solid manual testing skills who is proactive and detail-oriented. 
A taste of what you will be doing
<ul>
<li>
Collaborate with developers and product owners to understand requirements and acceptance criteria.
</li>
<li>
Execute manual test cases (around 70% of the role), including functional, regression, and end-to-end testing.
</li>
<li>
Contribute to automation where possible &ndash; experience with tools like Selenium or Cypress is a plus but not required.
</li>
<li>
Confirm test readiness for production deployments.
</li>
<li>
Support upcoming initiatives in performance testing &ndash; knowledge of tools like JMeter is welcome, but not mandatory.
</li>
<li>
Take ownership of test execution and help maintain high product quality across all our brands. 
</li>
</ul>
What we are looking for
<ul>
<li>
Minimum of 3 years of experience in QA (manual and/or automation).
</li>
<li>
Experience testing frontend applications.
</li>
<li>
Familiarity with testing tools and frameworks such as Selenium or Cypress (a plus).
</li>
<li>
Basic knowledge of JavaScript or TypeScript is a plus.
</li>
<li>
Solid understanding of testing methodologies and QA best practices.
</li>
<li>
Experience with functional and non-functional testing.
</li>
<li>
Bonus: Experience with performance testing tools (e.g., JMeter).
</li>
<li>
Comfortable working in Agile/Scrum environments.
</li>
<li>
Excellent communication skills and a collaborative mindset. 
</li>
</ul>
What we offer
At Betsson Group, we believe in investing in our people. As part of our team, you'll enjoy:
<ul>
<li>
A hybrid working model &ndash; 3 days in the office, 2 days from home.
</li>
<li>
Private health and accident insurance.
</li>
<li>
Gym subsidy, yoga sessions, and office massages.
</li>
<li>
Team building events, poker nights, quizzes, and a generous quarterly budget for team activities.
</li>
<li>
Office breakfast every other week and snacks to keep you going. 
</li>
</ul>
Ready to join a team where quality matters? Apply now!
If you are interested to learn more, please apply with your CV in English.

Betsson Group


Are you a QA Engineer looking for your next step in an exciting and fast-paced environment? Zecure Gaming is growing, and we’re looking for a talented QA Engineer to join our Quality Assurance team! If you have strong attention to detail, a passion for delivering high-quality products, and experience working closely with developers and cross-functional teams, this might be the perfect opportunity for you!


The Wow

Zecure Gaming is a core part of Betsson Group, supporting multiple brands across different markets. We are on a mission to deliver safe, seamless, and reliable gaming experiences to our customers worldwide.

As a QA Engineer, you will be involved in functional and non-functional testing, working closely with developers to ensure the quality of our product before it hits production. While this role is more frontend-focused, it does not involve development activities. Instead, you’ll help validate features, confirm with developers that things are good to go, and contribute to a strong QA culture across the company.

This is a mid-level role and ideal for someone with a minimum of 3 years of experience in QA. Automation experience is a bonus, but not a must – we’re more focused on finding someone with solid manual testing skills who is proactive and detail-oriented.



A taste of what you will be doing


 - 

Collaborate with developers and product owners to understand requirements and acceptance criteria.


 - 

Execute manual test cases (around 70% of the role), including functional, regression, and end-to-end testing.


 - 

Contribute to automation where possible – experience with tools like Selenium or Cypress is a plus but not required.


 - 

Confirm test readiness for production deployments.


 - 

Support upcoming initiatives in performance testing – knowledge of tools like JMeter is welcome, but not mandatory.


 - 

Take ownership of test execution and help maintain high product quality across all our brands.





What we are looking for


 - 

Minimum of 3 years of experience in QA (manual and/or automation).


 - 

Experience testing frontend applications.


 - 

Familiarity with testing tools and frameworks such as Selenium or Cypress (a plus).


 - 

Basic knowledge of JavaScript or TypeScript is a plus.


 - 

Solid understanding of testing methodologies and QA best practices.


 - 

Experience with functional and non-functional testing.


 - 

Bonus: Experience with performance testing tools (e.g., JMeter).


 - 

Comfortable working in Agile/Scrum environments.


 - 

Excellent communication skills and a collaborative mindset.





What we offer

At Betsson Group, we believe in investing in our people. As part of our team, you'll enjoy:


 - 

A hybrid working model – 3 days in the office, 2 days from home.


 - 

Private health and accident insurance.


 - 

Gym subsidy, yoga sessions, and office massages.


 - 

Team building events, poker nights, quizzes, and a generous quarterly budget for team activities.


 - 

Office breakfast every other week and snacks to keep you going.





Ready to join a team where quality matters? Apply now!

If you are interested to learn more, please apply with your CV in English.

Active

QA Engineer (Manual & Automation) - Zecure Gaming

Betsson Group is a leading online gambling company that operates in over 20 countries worldwide, offering a wide range of online gaming products such as sports betting, casino games, poker, and bingo. The company was founded in 1963 and has been a pioneer in the online gaming industry since it launched its first online sportsbook in 2002. Betsson is dedicated to providing the&nbsp;best customer experience in the industry&nbsp;and has&nbsp;won numerous awards for its commitment to excellence.
Betsson is headquartered in Stockholm, Sweden, and employs over 2,000 people across its various offices worldwide. The company is licensed by several regulatory authorities and is committed to responsible gaming practices. 
The Role:
The customer service role at Betsson Group involves assisting&nbsp;Swedish and English-speaking customers via email, chat, and telephone. This role requires strong communication skills, multitasking, and time management abilities. Customer service agents are responsible for translating promotional texts and surveys and managing customer accounts while following responsible gaming practices. Betsson Group provides a multicultural and friendly work environment that&nbsp;encourages employees to develop their skills&nbsp;and knowledge of the iGaming industry. Overall, the customer service role is critical to delivering the best possible customer experience. 
Responsibilities:
<ul>
<li>Assist Swedish and English-speaking customers via email, chat, and telephone</li>
<li>Collaborate with your team to achieve the best customer satisfaction and other KPIs</li>
<li>Translate promotional texts and customer surveys into your local language</li>
<li>Manage customer accounts</li>
<li>Follow company policies and practices regarding player safety, protection, and responsible gaming </li>
</ul>
Requirements:
<ul>
<li>Strong communication skills in Swedish and English, both written and verbal</li>
<li>Proficiency in Microsoft Office</li>
<li>Background in customer service (face-to-face, online, or via phone calls)</li>
<li>Ability to multitask and manage time effectively</li>
<li>Additional language skills are considered a plus</li>
<li>Comfortable working night shifts </li>
</ul>
Benefits:
We offer a variety of exciting benefits to our employees, including:
🧘&zwj;♀️Wellbeing allowance per year
💲Work from home allowance
🏡Hybrid model
<a href="https://emojipedia.org/laptop/" target="_blank" rel="noopener">💻</a>2 weeks of remote work (abroad)
📚Other enhanced leave of absence (bereavement, study, birth leave, maternity and parental, service year, marriage leave)
🎂Milestone birthday
🏥Private Health Insurance
♿Temporary Total Disability &amp; Personal Accident Insurances
🛡️Life &amp; Corporate Travel Insurance
💵Discounts with local companies in Malta
💰Optional Pension Plan
✈️Relocation Package (flights, 4 weeks of free accommodation, cash bonus) 
Good to know:
<ul>
<li>Start date: Every second week, training provided</li>
<li>Salary: Base salary + bonus scheme</li>
<li>Night shift-based work</li>
<li>Location: Malta, St Julians </li>
</ul>
Join our team at Betsson and become a part of a dynamic and rewarding work culture that values&nbsp;your growth and development. Apply now and take the first step towards a fulfilling career in the iGaming industry.


Betsson Group is a leading online gambling company that operates in over 20 countries worldwide, offering a wide range of online gaming products such as sports betting, casino games, poker, and bingo. The company was founded in 1963 and has been a pioneer in the online gaming industry since it launched its first online sportsbook in 2002. Betsson is dedicated to providing the
best customer experience in the industry
and has
won numerous awards for its commitment to excellence.

Betsson is headquartered in Stockholm, Sweden, and employs over 2,000 people across its various offices worldwide. The company is licensed by several regulatory authorities and is committed to responsible gaming practices.



The Role:

The customer service role at Betsson Group involves assisting
Swedish and English-speaking customers via email, chat, and telephone. This role requires strong communication skills, multitasking, and time management abilities. Customer service agents are responsible for translating promotional texts and surveys and managing customer accounts while following responsible gaming practices. Betsson Group provides a multicultural and friendly work environment that
encourages employees to develop their skills
and knowledge of the iGaming industry. Overall, the customer service role is critical to delivering the best possible customer experience.



Responsibilities:


 - Assist Swedish and English-speaking customers via email, chat, and telephone

 - Collaborate with your team to achieve the best customer satisfaction and other KPIs

 - Translate promotional texts and customer surveys into your local language

 - Manage customer accounts

 - Follow company policies and practices regarding player safety, protection, and responsible gaming




Requirements:


 - Strong communication skills in Swedish and English, both written and verbal

 - Proficiency in Microsoft Office

 - Background in customer service (face-to-face, online, or via phone calls)

 - Ability to multitask and manage time effectively

 - Additional language skills are considered a plus

 - Comfortable working night shifts




Benefits:

We offer a variety of exciting benefits to our employees, including:

🧘‍♀️Wellbeing allowance per year

💲Work from home allowance

🏡Hybrid model

💻2 weeks of remote work (abroad)

📚Other enhanced leave of absence (bereavement, study, birth leave, maternity and parental, service year, marriage leave)

🎂Milestone birthday

🏥Private Health Insurance

♿Temporary Total Disability &amp; Personal Accident Insurances

🛡️Life &amp; Corporate Travel Insurance

💵Discounts with local companies in Malta

💰Optional Pension Plan

✈️Relocation Package (flights, 4 weeks of free accommodation, cash bonus)



Good to know:


 - Start date: Every second week, training provided

 - Salary: Base salary + bonus scheme

 - Night shift-based work

 - Location: Malta, St Julians




Join our team at Betsson and become a part of a dynamic and rewarding work culture that values
your growth and development. Apply now and take the first step towards a fulfilling career in the iGaming industry.

Customer Service Agent - Swedish Speaking - Night Shift

Are you an ambitious Database Engineer eager to embark on a journey of managing complex database systems within a global technology ecosystem? We are looking for a skilled individual to join our team! 
Product Development at Betsson Group
Our Product Development organization operates on a global scale, with cross-functional teams spanning 6 Tech Hubs located in Malta, Budapest, Stockholm, Tallinn, Kyiv, and Athens. Our Product Development is comprised of nearly 600 dedicated professionals and is led by our CTO-CPO. Our talented Area Teams collaborate across geographical boundaries to drive innovation and deliver exceptional technology solutions. 
A taster of what you will be involved with
<ul>
<li>Working with cutting edge technology enabling our Cloud Journey</li>
<li>The Database team is responsible for building and managing Database hosting capabilities using Infrastructure as Code for all our platform needs. Databases capabilities span from on-prem servers to cloud servers and DBaaS.</li>
<li>Building our Database Infrastructure Platforms with our developers and providing guidance and tooling to handle distributed systems.</li>
<li>Continuously improve, tune and optimise our Database platforms capabilities based on business needs. Analyse, diagnose and solve issues of efficiency performance and scale collaborating cross functional with colleagues from different teams</li>
</ul>
We are currently seeking individuals who possess strong knowledge and experience in database administration, cloud services, and automation to strengthen our Database Administration team. 
You&rsquo;re good at
<ul>
<li>Proficiency in setting up and administering AWS database services, including SQL and NoSQL databases, both as DBaaS and Elastic Compute models.</li>
<li>Strong expertise in managing PostgreSQL and Microsoft SQL Server databases, including administration, optimization, and high availability configurations.</li>
<li>Hands-on experience with Infrastructure as Code using tools like Terraform, with a solid understanding of terraform modules and workflows.</li>
<li>Configuration management expertise using Ansible or Terraform for cloud infrastructure.</li>
<li>Familiarity with cloud providers, with a preference for AWS, and deep knowledge of cloud provider services such as Aurora, DynamoDB and RDS.</li>
<li>Proven experience in building scalable and distributed database infrastructure.</li>
<li>Skill in version control to manage code changes effectively.</li>
<li>Familiarity with open-source monitoring tools like Prometheus and Grafana.</li>
<li>Proficiency in scripting languages such as Python, Bash, Powershell, or similar.</li>
<li>Experience in using and managing Linux distributions.</li>
<li>Excellent problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions promptly.</li>
<li>Knowledge of best practices in IT operations, including ITIL (IT Infrastructure Library) and DevOps principles.</li>
<li>Adaptability to changing technologies and the ability to thrive in a fast-paced and dynamic work environment.</li>
<li>DB design and manage efficient database schemas, optimize performance, and secure data through user authentication, access control, and encryption.</li>
<li>Support and implement the backup, recovery, and high availability strategies are crucial for data protection, with configurations for failover and replication.</li>
<li>DBAs monitor and fine-tune database performance, apply patches and updates, and automate routine tasks through scripting.</li>
<li>Capacity planning and disaster recovery planning ensure scalability and business continuity.</li>
</ul>
&nbsp;
Who We Are
Betsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960&rsquo;s. We&rsquo;re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.
We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.
You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!&nbsp;
&nbsp;
What we Offer
Much like riding a roller-coaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1900 strong, spread across 7 offices! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.


Are you an ambitious Database Engineer eager to embark on a journey of managing complex database systems within a global technology ecosystem? We are looking for a skilled individual to join our team!



Product Development at Betsson Group

Our Product Development organization operates on a global scale, with cross-functional teams spanning 6 Tech Hubs located in Malta, Budapest, Stockholm, Tallinn, Kyiv, and Athens. Our Product Development is comprised of nearly 600 dedicated professionals and is led by our CTO-CPO. Our talented Area Teams collaborate across geographical boundaries to drive innovation and deliver exceptional technology solutions.



A taster of what you will be involved with


 - Working with cutting edge technology enabling our Cloud Journey

 - The Database team is responsible for building and managing Database hosting capabilities using Infrastructure as Code for all our platform needs. Databases capabilities span from on-prem servers to cloud servers and DBaaS.

 - Building our Database Infrastructure Platforms with our developers and providing guidance and tooling to handle distributed systems.

 - Continuously improve, tune and optimise our Database platforms capabilities based on business needs. Analyse, diagnose and solve issues of efficiency performance and scale collaborating cross functional with colleagues from different teams


We are currently seeking individuals who possess strong knowledge and experience in database administration, cloud services, and automation to strengthen our Database Administration team.



You’re good at


 - Proficiency in setting up and administering AWS database services, including SQL and NoSQL databases, both as DBaaS and Elastic Compute models.

 - Strong expertise in managing PostgreSQL and Microsoft SQL Server databases, including administration, optimization, and high availability configurations.

 - Hands-on experience with Infrastructure as Code using tools like Terraform, with a solid understanding of terraform modules and workflows.

 - Configuration management expertise using Ansible or Terraform for cloud infrastructure.

 - Familiarity with cloud providers, with a preference for AWS, and deep knowledge of cloud provider services such as Aurora, DynamoDB and RDS.

 - Proven experience in building scalable and distributed database infrastructure.

 - Skill in version control to manage code changes effectively.

 - Familiarity with open-source monitoring tools like Prometheus and Grafana.

 - Proficiency in scripting languages such as Python, Bash, Powershell, or similar.

 - Experience in using and managing Linux distributions.

 - Excellent problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions promptly.

 - Knowledge of best practices in IT operations, including ITIL (IT Infrastructure Library) and DevOps principles.

 - Adaptability to changing technologies and the ability to thrive in a fast-paced and dynamic work environment.

 - DB design and manage efficient database schemas, optimize performance, and secure data through user authentication, access control, and encryption.

 - Support and implement the backup, recovery, and high availability strategies are crucial for data protection, with configurations for failover and replication.

 - DBAs monitor and fine-tune database performance, apply patches and updates, and automate routine tasks through scripting.

 - Capacity planning and disaster recovery planning ensure scalability and business continuity.





Who We Are

Betsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.

We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.

You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!





What we Offer

Much like riding a roller-coaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1900 strong, spread across 7 offices! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and always striving to push the boundaries and challenge yourself, then you’ll fit right in.

We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.

Platform Database Engineer

At Betsson Group, we live and breathe entertainment. With over 60 years of experience in the industry, we are a leading global iGaming company delivering top-tier products and experiences to millions of customers worldwide. Headquartered in Malta with offices in 7 countries and a team of 1,700+ passionate individuals, our culture is fast-paced, collaborative, and built on pushing boundaries.
We&rsquo;re now on the hunt for a Sportsbook 2nd Line Coordinator to join our energetic Sportsbook Operations team. This role is vital in ensuring our customers and partners receive the highest level of support for their sportsbook experience. As the escalation point between customer service, trading, and tech, you&rsquo;ll be key in resolving complex issues, identifying trends, and ensuring our Sportsbook runs smoothly 24/7. 
The Wow
Join our dynamic Sportsbook Operations Team and dive into the thrilling world of sports betting! As a 2nd Line Coordinator, you'll be at the heart of the action&mdash;acting as the key escalation point for complex sportsbook queries and collaborating with multiple teams to ensure smooth operations 24/7. 
Key Responsibilities:&nbsp;
<ul>
<li>Supporting Betsson&rsquo;s customer service teams with 2nd line Sportsbook queries.</li>
<li>Assisting our B2B partners with sportsbook-related issues and inquiries.</li>
<li>Working hand-in-hand with trading, tech, and fraud teams to ensure seamless customer experiences. </li>
</ul>
What we are looking for
<ul>
<li>A genuine passion for sports and a good understanding of sports betting.</li>
<li>Excellent problem-solving skills and the ability to thrive in high-pressure situations.</li>
<li>Flexibility to work shifts, including evenings, nights, and weekends. </li>
</ul>
What we offer
<ul>
<li data-start="676" data-end="717">Competitive salary and shift allowances</li>
<li data-start="718" data-end="744">Private health insurance</li>
<li data-start="745" data-end="777">Wellness and fitness allowance</li>
<li data-start="778" data-end="857">Learning and development opportunities</li>
<li data-start="858" data-end="894">Relocation package</li>
<li data-start="895" data-end="959">Vibrant and inclusive office environment in the heart of Malta</li>
<li data-start="960" data-end="1018">Regular team events, celebrations, and social activities</li>
</ul>
&nbsp;
Much like riding a rollercoaster, life at Betsson is fast-paced and full of twists and turns&mdash;but always FUN! With a team that's 75% millennial and 1,700+ strong across 7 global offices (900 based in Malta HQ alone!), we're not your typical workplace. If you're a go-getter who thrives on challenges and is always looking to push boundaries, you'll feel right at home. 
Challenge accepted?


At Betsson Group, we live and breathe entertainment. With over 60 years of experience in the industry, we are a leading global iGaming company delivering top-tier products and experiences to millions of customers worldwide. Headquartered in Malta with offices in 7 countries and a team of 1,700+ passionate individuals, our culture is fast-paced, collaborative, and built on pushing boundaries.

We’re now on the hunt for a Sportsbook 2nd Line Coordinator to join our energetic Sportsbook Operations team. This role is vital in ensuring our customers and partners receive the highest level of support for their sportsbook experience. As the escalation point between customer service, trading, and tech, you’ll be key in resolving complex issues, identifying trends, and ensuring our Sportsbook runs smoothly 24/7.



The Wow

Join our dynamic Sportsbook Operations Team and dive into the thrilling world of sports betting! As a 2nd Line Coordinator, you'll be at the heart of the action—acting as the key escalation point for complex sportsbook queries and collaborating with multiple teams to ensure smooth operations 24/7.



Key Responsibilities:



 - Supporting Betsson’s customer service teams with 2nd line Sportsbook queries.

 - Assisting our B2B partners with sportsbook-related issues and inquiries.

 - Working hand-in-hand with trading, tech, and fraud teams to ensure seamless customer experiences.




What we are looking for


 - A genuine passion for sports and a good understanding of sports betting.

 - Excellent problem-solving skills and the ability to thrive in high-pressure situations.

 - Flexibility to work shifts, including evenings, nights, and weekends.




What we offer


 - Competitive salary and shift allowances

 - Private health insurance

 - Wellness and fitness allowance

 - Learning and development opportunities

 - Relocation package

 - Vibrant and inclusive office environment in the heart of Malta

 - Regular team events, celebrations, and social activities





Much like riding a rollercoaster, life at Betsson is fast-paced and full of twists and turns—but always FUN! With a team that's 75% millennial and 1,700+ strong across 7 global offices (900 based in Malta HQ alone!), we're not your typical workplace. If you're a go-getter who thrives on challenges and is always looking to push boundaries, you'll feel right at home.



Challenge accepted?

Sportsbook 2nd Line Coordinator

Latest jobs

At Betsson Group, we live and breathe entertainment. With over 60 years of experience in the industry, we are a leading global iGaming company delivering top-tier products and experiences to millions of customers worldwide. Headquartered in Malta with offices in 7 countries and a team of 1,700+ passionate individuals, our culture is fast-paced, collaborative, and built on pushing boundaries.
We&rsquo;re now on the hunt for a Sportsbook 2nd Line Coordinator to join our energetic Sportsbook Operations team. This role is vital in ensuring our customers and partners receive the highest level of support for their sportsbook experience. As the escalation point between customer service, trading, and tech, you&rsquo;ll be key in resolving complex issues, identifying trends, and ensuring our Sportsbook runs smoothly 24/7. 
The Wow
Join our dynamic Sportsbook Operations Team and dive into the thrilling world of sports betting! As a 2nd Line Coordinator, you'll be at the heart of the action&mdash;acting as the key escalation point for complex sportsbook queries and collaborating with multiple teams to ensure smooth operations 24/7. 
Key Responsibilities:&nbsp;
<ul>
<li>Provide 2nd line Sportsbook support to Betsson Group&rsquo;s customer service teams across various channels.</li>
<li>Assist Betsson Sportsbook B2B partners with queries and issues related to our Sportsbook offering.</li>
<li>Identify patterns or recurring issues and proactively suggest improvements.</li>
<li>Liaise with internal Sportsbook Trading teams and customer support to ensure efficient and timely resolutions for customers and partners.</li>
<li>Work closely with the technical team and third-party Sportsbook providers to identify and resolve issues related to the Sportsbook offering.</li>
<li>Report any suspected fraudulent betting activity to Team Leads and the Payments/Fraud Department.</li>
<li>Perform other administrative tasks related to Sportsbook as needed. </li>
</ul>
What we are looking for
<ul>
<li>A genuine passion for sports and a good understanding of sports betting markets and rules.</li>
<li>Willingness to work evening, nights, and weekend shifts as part of a rotating schedule.</li>
<li>Proficiency in Microsoft Office and general computer skills.</li>
<li>Comfortable working under pressure, especially during high-traffic events or system incidents.</li>
<li>Strong communication skills and fluency in English. </li>
</ul>
What we offer
<ul>
<li data-start="676" data-end="717">Competitive salary and shift allowances</li>
<li data-start="718" data-end="744">Private health insurance</li>
<li data-start="745" data-end="777">Wellness and fitness allowance</li>
<li data-start="778" data-end="857">Learning and development opportunities</li>
<li data-start="858" data-end="894">Relocation package</li>
<li data-start="895" data-end="959">Vibrant and inclusive office environment in the heart of Malta</li>
<li data-start="960" data-end="1018">Regular team events, celebrations, and social activities</li>
</ul>
Much like riding a rollercoaster, life at Betsson is fast-paced and full of twists and turns&mdash;but always FUN! With a team that's 75% millennial and 1,700+ strong across 7 global offices (900 based in Malta HQ alone!), we're not your typical workplace. If you're a go-getter who thrives on challenges and is always looking to push boundaries, you'll feel right at home. 
Challenge accepted?


At Betsson Group, we live and breathe entertainment. With over 60 years of experience in the industry, we are a leading global iGaming company delivering top-tier products and experiences to millions of customers worldwide. Headquartered in Malta with offices in 7 countries and a team of 1,700+ passionate individuals, our culture is fast-paced, collaborative, and built on pushing boundaries.

We’re now on the hunt for a Sportsbook 2nd Line Coordinator to join our energetic Sportsbook Operations team. This role is vital in ensuring our customers and partners receive the highest level of support for their sportsbook experience. As the escalation point between customer service, trading, and tech, you’ll be key in resolving complex issues, identifying trends, and ensuring our Sportsbook runs smoothly 24/7.



The Wow

Join our dynamic Sportsbook Operations Team and dive into the thrilling world of sports betting! As a 2nd Line Coordinator, you'll be at the heart of the action—acting as the key escalation point for complex sportsbook queries and collaborating with multiple teams to ensure smooth operations 24/7.



Key Responsibilities:



 - Provide 2nd line Sportsbook support to Betsson Group’s customer service teams across various channels.

 - Assist Betsson Sportsbook B2B partners with queries and issues related to our Sportsbook offering.

 - Identify patterns or recurring issues and proactively suggest improvements.

 - Liaise with internal Sportsbook Trading teams and customer support to ensure efficient and timely resolutions for customers and partners.

 - Work closely with the technical team and third-party Sportsbook providers to identify and resolve issues related to the Sportsbook offering.

 - Report any suspected fraudulent betting activity to Team Leads and the Payments/Fraud Department.

 - Perform other administrative tasks related to Sportsbook as needed.




What we are looking for


 - A genuine passion for sports and a good understanding of sports betting markets and rules.

 - Willingness to work evening, nights, and weekend shifts as part of a rotating schedule.

 - Proficiency in Microsoft Office and general computer skills.

 - Comfortable working under pressure, especially during high-traffic events or system incidents.

 - Strong communication skills and fluency in English.




What we offer


 - Competitive salary and shift allowances

 - Private health insurance

 - Wellness and fitness allowance

 - Learning and development opportunities

 - Relocation package

 - Vibrant and inclusive office environment in the heart of Malta

 - Regular team events, celebrations, and social activities


Much like riding a rollercoaster, life at Betsson is fast-paced and full of twists and turns—but always FUN! With a team that's 75% millennial and 1,700+ strong across 7 global offices (900 based in Malta HQ alone!), we're not your typical workplace. If you're a go-getter who thrives on challenges and is always looking to push boundaries, you'll feel right at home.



Challenge accepted?

At Betsson Group, we&rsquo;re committed to providing world-class customer service&mdash;and that requires strong technical leadership. As a&nbsp;CS Technical Manager, you&rsquo;ll play a key role in driving the technical and operational backbone of our Customer Service department. This is a unique opportunity to lead a team focused on service delivery, system integration, and technical efficiency, all while collaborating with stakeholders across the business to improve our infrastructure, tools, and workflows. What will you do?
iGaming is a dynamic and ever-evolving industry. In this role, you&rsquo;ll need the flexibility to adapt to new challenges and the technical proficiency to solve complex problems across multiple systems. You will be responsible for ensuring that technical projects and support operations align with business goals, improving efficiency, reliability, and service quality across our customer service platforms.
You&rsquo;ll work closely with both technical and non-technical teams, contributing to cross-departmental initiatives and leading strategic improvements. Your goal: to streamline and optimize CS operations through project execution, automation, and data-driven decision-making. 
Job description:
The&nbsp;CS Technical Manager&nbsp;oversees the planning and execution of projects and initiatives that support the Customer Service department&rsquo;s technical needs. This includes workflow automation, incident management, system enhancements, reporting, and documentation. You&rsquo;ll manage a team of technically proficient individuals and act as a liaison between Customer Service, IT, and other business functions.

Key Responsibilities:
<ul>
<li>Lead technical projects within the CS department, ensuring they are delivered on time, within scope, and within budget.</li>
<li>Define project scope and objectives, involving all relevant stakeholders to ensure technical feasibility.</li>
<li>Monitor, report, and escalate progress or risks as necessary to senior management.</li>
<li>Serve as the primary point of contact for CS stakeholders and technical partners.</li>
<li>Support CS operations through systems and tools that improve efficiency and quality.</li>
<li>Drive the creation and upkeep of comprehensive technical documentation.</li>
<li>Monitor forums, feedback channels, and internal systems to identify areas for improvement.</li>
<li>Lead service improvement initiatives, such as system integration or automation projects.</li>
<li>Promote best practices for incident management and ensure adherence to service levels.</li>
<li>Champion the use of data tools (e.g., SQL, PowerBI, Tableau) to generate meaningful insights and drive continuous improvement.</li>
<li>Represent the CS department in technical discussions and cross-functional meetings.</li>
<li>Maintain and evolve internal Knowledge Base and support content systems. </li>
</ul>
What We&rsquo;re Looking For:
<ul>
<li data-start="3043" data-end="3126">Proven experience managing technical or hybrid (technical + operational) teams.</li>
<li data-start="3127" data-end="3231">Strong understanding of technical project management principles and tools (Jira, Microsoft Project).</li>
<li data-start="3232" data-end="3332">Solid background in system architecture, software development lifecycle, and support operations.</li>
<li data-start="3333" data-end="3422">Hands-on experience with Cloud Environments (AWS, Azure, or GCP) and Oracle Services.</li>
<li data-start="3423" data-end="3487">Data-savvy: Proficient with Excel, SQL, PowerBI, or Tableau.</li>
<li data-start="3488" data-end="3547">Strong communication and stakeholder management skills.</li>
<li data-start="3548" data-end="3620">Familiarity with incident management and customer service platforms.</li>
<li data-start="3621" data-end="3693">Understanding of automation tools and service workflow optimization.</li>
<li data-start="3694" data-end="3785">Experience with service level management, knowledge systems, and technical documentation. </li>
</ul>
Bonus/Preferred Skills:
<ul data-start="3823" data-end="4127">
<li data-start="3823" data-end="3909">Basic scripting skills (Python, Bash, JavaScript) for automating repetitive tasks.</li>
<li data-start="3910" data-end="3972">Experience integrating APIs across customer service tools.</li>
<li data-start="3973" data-end="4046">Familiarity with QA/testing tools (Postman, browser dev tools, etc.).</li>
<li data-start="4047" data-end="4127">Awareness of security frameworks and compliance standards (GDPR, SOC 2, etc.).</li>
</ul>

Apply
At Betsson, we value diversity and believe that bringing together people from varied backgrounds only makes us stronger. Let's shape the future of Customer Service&mdash;together.


At Betsson Group, we’re committed to providing world-class customer service—and that requires strong technical leadership. As a
CS Technical Manager, you’ll play a key role in driving the technical and operational backbone of our Customer Service department. This is a unique opportunity to lead a team focused on service delivery, system integration, and technical efficiency, all while collaborating with stakeholders across the business to improve our infrastructure, tools, and workflows.


What will you do?

iGaming is a dynamic and ever-evolving industry. In this role, you’ll need the flexibility to adapt to new challenges and the technical proficiency to solve complex problems across multiple systems. You will be responsible for ensuring that technical projects and support operations align with business goals, improving efficiency, reliability, and service quality across our customer service platforms.

You’ll work closely with both technical and non-technical teams, contributing to cross-departmental initiatives and leading strategic improvements. Your goal: to streamline and optimize CS operations through project execution, automation, and data-driven decision-making.



Job description:

The
CS Technical Manager
oversees the planning and execution of projects and initiatives that support the Customer Service department’s technical needs. This includes workflow automation, incident management, system enhancements, reporting, and documentation. You’ll manage a team of technically proficient individuals and act as a liaison between Customer Service, IT, and other business functions.



Key Responsibilities:


 - Lead technical projects within the CS department, ensuring they are delivered on time, within scope, and within budget.

 - Define project scope and objectives, involving all relevant stakeholders to ensure technical feasibility.

 - Monitor, report, and escalate progress or risks as necessary to senior management.

 - Serve as the primary point of contact for CS stakeholders and technical partners.

 - Support CS operations through systems and tools that improve efficiency and quality.

 - Drive the creation and upkeep of comprehensive technical documentation.

 - Monitor forums, feedback channels, and internal systems to identify areas for improvement.

 - Lead service improvement initiatives, such as system integration or automation projects.

 - Promote best practices for incident management and ensure adherence to service levels.

 - Champion the use of data tools (e.g., SQL, PowerBI, Tableau) to generate meaningful insights and drive continuous improvement.

 - Represent the CS department in technical discussions and cross-functional meetings.

 - Maintain and evolve internal Knowledge Base and support content systems.




What We’re Looking For:


 - Proven experience managing technical or hybrid (technical + operational) teams.

 - Strong understanding of technical project management principles and tools (Jira, Microsoft Project).

 - Solid background in system architecture, software development lifecycle, and support operations.

 - Hands-on experience with Cloud Environments (AWS, Azure, or GCP) and Oracle Services.

 - Data-savvy: Proficient with Excel, SQL, PowerBI, or Tableau.

 - Strong communication and stakeholder management skills.

 - Familiarity with incident management and customer service platforms.

 - Understanding of automation tools and service workflow optimization.

 - Experience with service level management, knowledge systems, and technical documentation.




Bonus/Preferred Skills:


 - Basic scripting skills (Python, Bash, JavaScript) for automating repetitive tasks.

 - Experience integrating APIs across customer service tools.

 - Familiarity with QA/testing tools (Postman, browser dev tools, etc.).

 - Awareness of security frameworks and compliance standards (GDPR, SOC 2, etc.).




Apply

At Betsson, we value diversity and believe that bringing together people from varied backgrounds only makes us stronger. Let's shape the future of Customer Service—together.

Customer Service Technical Operations Manager

Betsson Group&nbsp;is a leading online gambling company that operates in over 20 countries worldwide, offering a wide range of online gaming products such as sports betting, casino games, poker, and bingo. The company was founded in 1963 and has been a pioneer in the online gaming industry since it launched its first online sportsbook in 2002. Betsson is dedicated to providing the best customer experience in the industry and has won numerous awards for its commitment to excellence.
Betsson is headquartered in Stockholm, Sweden, and employs over 2,000 people across its various offices worldwide. The company is licensed by several regulatory authorities and is committed to responsible gaming practices. 
The Role:
The customer service role at Betsson Group involves assisting&nbsp;Nordic and English-speaking customers via email, chat, and telephone. This role requires strong communication skills, multitasking, and time management abilities. Customer service agents are responsible for translating promotional texts and surveys and managing customer accounts while following responsible gaming practices. Betsson Group provides a multicultural and friendly work environment that encourages employees to develop their skills and knowledge of the iGaming industry. Overall, the customer service role is critical to delivering the best possible customer experience. Responsibilities:
<ul>
<li>Assist Nordic-speaking and English-speaking customers via email, chat, and telephone</li>
<li>Collaborate with your team to achieve the best customer satisfaction and other KPIs</li>
<li>Translate promotional texts and customer surveys into your local language</li>
<li>Manage customer accounts</li>
<li>Follow company policies and practices regarding player safety, protection, and responsible gaming </li>
</ul>
Requirements:
<ul>
<li>Strong communication skills in&nbsp;English and a Nordic language, both written and verbal</li>
<li>Proficiency in Microsoft Office</li>
<li>Background in customer service (face-to-face, online, or via phone calls)</li>
<li>Ability to multitask and manage time effectively</li>
<li>Additional language skills are considered a plus </li>
</ul>
Benefits:
We offer a variety of exciting benefits to our employees, including:
🥘Lunch provided between Monday to Friday on site
🧘&zwj;♀️Wellbeing allowance per year
💲Work from home allowance
🏡Hybrid model
<a href="https://emojipedia.org/laptop/" target="_blank" rel="noopener">💻</a>2 weeks of remote work (abroad)
📚Other enhanced leave of absence (bereavement, study, birth leave, maternity and parental, service year, marriage leave)
🎂Milestone birthday
🏥Private Health Insurance
♿Temporary Total Disability &amp; Personal Accident Insurances
🛡️Life &amp; Corporate Travel Insurance
💵Discounts with local companies in Malta
💰Optional Pension Plan
✈️Relocation Package (flights, 4 weeks of free accommodation, cash bonus)
&nbsp;
Good to know:
<ul>
<li>Start date: Every second week, training provided</li>
<li>Salary: Base salary + bonus scheme</li>
<li>Rotating shift-based work</li>
<li>Location: Malta, St Julians </li>
</ul>
Join our team at Betsson and become a part of a dynamic and rewarding work culture that values&nbsp;your growth and development. Apply now and take the first step towards a fulfilling career in the iGaming industry.


Betsson Group
is a leading online gambling company that operates in over 20 countries worldwide, offering a wide range of online gaming products such as sports betting, casino games, poker, and bingo. The company was founded in 1963 and has been a pioneer in the online gaming industry since it launched its first online sportsbook in 2002. Betsson is dedicated to providing the best customer experience in the industry and has won numerous awards for its commitment to excellence.

Betsson is headquartered in Stockholm, Sweden, and employs over 2,000 people across its various offices worldwide. The company is licensed by several regulatory authorities and is committed to responsible gaming practices.



The Role:

The customer service role at Betsson Group involves assisting
Nordic and English-speaking customers via email, chat, and telephone. This role requires strong communication skills, multitasking, and time management abilities. Customer service agents are responsible for translating promotional texts and surveys and managing customer accounts while following responsible gaming practices. Betsson Group provides a multicultural and friendly work environment that encourages employees to develop their skills and knowledge of the iGaming industry. Overall, the customer service role is critical to delivering the best possible customer experience.

Responsibilities:


 - Assist Nordic-speaking and English-speaking customers via email, chat, and telephone

 - Collaborate with your team to achieve the best customer satisfaction and other KPIs

 - Translate promotional texts and customer surveys into your local language

 - Manage customer accounts

 - Follow company policies and practices regarding player safety, protection, and responsible gaming




Requirements:


 - Strong communication skills in
English and a Nordic language, both written and verbal

 - Proficiency in Microsoft Office

 - Background in customer service (face-to-face, online, or via phone calls)

 - Ability to multitask and manage time effectively

 - Additional language skills are considered a plus




Benefits:

We offer a variety of exciting benefits to our employees, including:

🥘Lunch provided between Monday to Friday on site

🧘‍♀️Wellbeing allowance per year

💲Work from home allowance

🏡Hybrid model

💻2 weeks of remote work (abroad)

📚Other enhanced leave of absence (bereavement, study, birth leave, maternity and parental, service year, marriage leave)

🎂Milestone birthday

🏥Private Health Insurance

♿Temporary Total Disability &amp; Personal Accident Insurances

🛡️Life &amp; Corporate Travel Insurance

💵Discounts with local companies in Malta

💰Optional Pension Plan

✈️Relocation Package (flights, 4 weeks of free accommodation, cash bonus)




Good to know:


 - Start date: Every second week, training provided

 - Salary: Base salary + bonus scheme

 - Rotating shift-based work

 - Location: Malta, St Julians




Join our team at Betsson and become a part of a dynamic and rewarding work culture that values
your growth and development. Apply now and take the first step towards a fulfilling career in the iGaming industry.

Customer Service Agent - Nordic speaking

The role of the Sportsbook Customer Risk Analyst is to ensure the optimization of the sportsbook customer base for maximum profitability, thereby stimulating business growth. This is accomplished through the timely and efficient segmentation of sportsbook customers. 
What you&rsquo;ll be doing
<ul>
<li>Identify anomalies and emerging trends in customer activity, and report them to the appropriate team.</li>
<li>Conduct comprehensive analysis of Sportsbook reports, with a particular emphasis on customer behaviors.</li>
<li>Manage Sportsbook customers, ensuring an optimized customer experience through an analytical approach.</li>
<li>Mitigate risks from integrity matches, and questionable customers.</li>
<li>Actively participate in the development of new strategies and tools to optimize the customer management process.</li>
<li>Address queries and requests concerning customer limits and classifications. </li>
</ul>
What we&rsquo;re looking for
<ul>
<li>Possess an excellent understanding of Sportsbook betting principles.</li>
<li>Have a determined and adaptable attitude, coupled with a strong passion for the sports betting industry.</li>
<li>Continuously strive for improvement, with a willingness to learn new skills and knowledge.</li>
<li>Exhibit a strong team spirit, working cohesively as a single unit.</li>
<li>Demonstrate detail-oriented and strong analytical skills, maintaining quality and accuracy.</li>
<li>Bring at least three years of experience in a sportsbook environment.</li>
<li>Be prepared for a work schedule that aligns with the global sporting calendar, including night shifts, weekends, and public holidays.</li>
<li>Be fluent in English and possess strong communication skills.</li>
<li>Be willing to relocate to Malta. </li>
</ul>
Good to have
<ul>
<li>Hold a university degree, preferably in an analytical field.</li>
<li>Have manual trading experience in any of the following sports: US Sports, Ice Hockey, Basketball, Volleyball, Handball, eSports.</li>
<li>Possess solid knowledge of Microsoft Office applications, with a strong emphasis on Microsoft Excel.</li>
<li>Demonstrate excellent organizational skills. </li>
</ul>
What we offer
We provide a fun and challenging role within a collaborative and dynamic environment. For the right candidate, Betsson offers numerous career paths, whether you aim to deepen your technical expertise or pursue leadership roles in the future. At Betsson, we value diversity. We recognize the benefits of having a diverse workforce, understanding that it makes our company stronger and more competitive by bringing together individuals with varied backgrounds, experiences, and cultures.


The role of the Sportsbook Customer Risk Analyst is to ensure the optimization of the sportsbook customer base for maximum profitability, thereby stimulating business growth. This is accomplished through the timely and efficient segmentation of sportsbook customers.



What you’ll be doing


 - Identify anomalies and emerging trends in customer activity, and report them to the appropriate team.

 - Conduct comprehensive analysis of Sportsbook reports, with a particular emphasis on customer behaviors.

 - Manage Sportsbook customers, ensuring an optimized customer experience through an analytical approach.

 - Mitigate risks from integrity matches, and questionable customers.

 - Actively participate in the development of new strategies and tools to optimize the customer management process.

 - Address queries and requests concerning customer limits and classifications.




What we’re looking for


 - Possess an excellent understanding of Sportsbook betting principles.

 - Have a determined and adaptable attitude, coupled with a strong passion for the sports betting industry.

 - Continuously strive for improvement, with a willingness to learn new skills and knowledge.

 - Exhibit a strong team spirit, working cohesively as a single unit.

 - Demonstrate detail-oriented and strong analytical skills, maintaining quality and accuracy.

 - Bring at least three years of experience in a sportsbook environment.

 - Be prepared for a work schedule that aligns with the global sporting calendar, including night shifts, weekends, and public holidays.

 - Be fluent in English and possess strong communication skills.

 - Be willing to relocate to Malta.




Good to have


 - Hold a university degree, preferably in an analytical field.

 - Have manual trading experience in any of the following sports: US Sports, Ice Hockey, Basketball, Volleyball, Handball, eSports.

 - Possess solid knowledge of Microsoft Office applications, with a strong emphasis on Microsoft Excel.

 - Demonstrate excellent organizational skills.




What we offer

We provide a fun and challenging role within a collaborative and dynamic environment. For the right candidate, Betsson offers numerous career paths, whether you aim to deepen your technical expertise or pursue leadership roles in the future. At Betsson, we value diversity. We recognize the benefits of having a diverse workforce, understanding that it makes our company stronger and more competitive by bringing together individuals with varied backgrounds, experiences, and cultures.

Sportsbook Customer Risk Analyst

Join Betsson Group as a Finance Analyst &ndash; Financial Planning &amp; Analysis

The Main Responsibilities:
<ul>
<li>Assist with the preparation of monthly management accounts covering all the P&amp;L areas</li>
<li>Support the preparation of external reports and contributing to the preparation of monthly and quarterly deliverables for the Board of Directors</li>
<li>Assist in the forecasting and budgeting process</li>
<li>Uploading of operational KPIs into AARO</li>
<li>Review and analyse costs to identify opportunities for improvement whilst ensuring that return on investment is justifiable</li>
<li>Support cross-functional teams with financial analysis to assist in decision-making whilst presenting financial findings and trends to senior management in a clear and actionable manner</li>
<li>Collaborate with external auditors and regulatory bodies</li>
<li>Support in ad-hoc financial analysis and provide insights for special projects</li>
</ul>
&nbsp;
Reporting:
The employee reports to the Business Controller.

Why Betsson?
At Betsson, we&rsquo;re not just another company &ndash; we&rsquo;re a global leader in the gaming industry. As a Finance Analyst within FP&amp;A, you&rsquo;ll be part of a high-performing team where your insights truly make an impact. You&rsquo;ll have the chance to grow, develop, and work on exciting projects with a company that&rsquo;s passionate about innovation and success.

Ready to accept the challenge?
If you're an ambitious finance professional with a passion for data and a desire to make a difference, we'd love to hear from you. Apply now and join a company that values your expertise and growth


Join Betsson Group as a Finance Analyst – Financial Planning &amp; Analysis



The Main Responsibilities:


 - Assist with the preparation of monthly management accounts covering all the P&amp;L areas

 - Support the preparation of external reports and contributing to the preparation of monthly and quarterly deliverables for the Board of Directors

 - Assist in the forecasting and budgeting process

 - Uploading of operational KPIs into AARO

 - Review and analyse costs to identify opportunities for improvement whilst ensuring that return on investment is justifiable

 - Support cross-functional teams with financial analysis to assist in decision-making whilst presenting financial findings and trends to senior management in a clear and actionable manner

 - Collaborate with external auditors and regulatory bodies

 - Support in ad-hoc financial analysis and provide insights for special projects





Reporting:

The employee reports to the Business Controller.



Why Betsson?

At Betsson, we’re not just another company – we’re a global leader in the gaming industry. As a Finance Analyst within FP&amp;A, you’ll be part of a high-performing team where your insights truly make an impact. You’ll have the chance to grow, develop, and work on exciting projects with a company that’s passionate about innovation and success.



Ready to accept the challenge?

If you're an ambitious finance professional with a passion for data and a desire to make a difference, we'd love to hear from you. Apply now and join a company that values your expertise and growth

Finance Analyst

We are looking for a new team member to join our Legal and Compliance department as a&nbsp;Senior Regulatory Counsel &ndash; Policy and Governmental Matters. We can offer an interesting and rewarding job, working within a great team of lawyers and compliance personnel of different nationalities. The Legal and Compliance Department acts as a support function on all such matters across the Group and interacts with many different aspects of the online gambling business on a daily basis. 
Job description
As the&nbsp;Senior Regulatory Counsel &ndash; Policy &amp; Governmental Matters&nbsp;you are responsible to follow local, European and international governmental and institutional developments and will be in charge of keeping abreast with all relevant regulatory developments, while advising the business in relation to the same. This will involve needing to be present at the meetings of various associations and for a as a representative of the group and coordinating the continuous participation of Betsson Group in all such meetings. This also involves preparing papers, making interventions on behalf of the group with regard to various areas, and providing feedback to relevant organisations on the line to take in their different initiatives.
You will support in the management of regulatory risk together with the General Counsel and the two Directors in the team, which also involves ensuring that the business&rsquo; activities are in line with the internal appetite. As part of your responsibilities, you will need to review and evaluate business proposals, new legislative initiatives relating to the gaming industry as well as others which may have a horizontal impact on our daily operations, and various risk and governance elements. You will need to liaise closely with certain internal stakeholders such as (i) commercial, (ii) business development, (iii) public affairs, and (iii) operations and several external stakeholders including team members from group subsidiaries, external local counsel and counterpart lawyers and professionals within the wider industry. &nbsp;
At Betsson Group this function sits within the Office of the General Counsel. You will report to the General Counsel and work closely with the Deputy General Counsel, the Director of Compliance and other key individuals within the department. This role has room for further growth within the same organisation and a clear career path will be offered to the right candidate. &nbsp;&nbsp;
You will be based in Malta but international travel is required. 
Profile, skills and experience
You:
<ul>
<li>Are a qualified lawyer holding a law degree from a reputable university;</li>
<li>Have specialised knowledge in European Union law, either through a Masters&rsquo; degree, specialisation or work experience;</li>
<li>Have at least five years&rsquo; experience working as a lawyer either within a law firm or consultancy firm, or as in-house counsel, better still within a governmental organisation;</li>
<li>Have an excellent command of the English language, both written and verbal;</li>
<li>Have a &lsquo;can-do&rsquo; approach and adapt easily to change;</li>
<li>Have excellent interpersonal and communication skills, in particular on business matters. </li>
</ul>
Extra Awesome
<ul>
<li>Knowledge of and experience in the international gaming industry</li>
<li>Knowledge of additional languages, particularly Spanish, Italian and Nordic languages</li>
<li>Experience or knowledge of governmental studies and institutions outside of Europe, particularly in South America</li>
</ul>


We are looking for a new team member to join our Legal and Compliance department as a
Senior Regulatory Counsel – Policy and Governmental Matters. We can offer an interesting and rewarding job, working within a great team of lawyers and compliance personnel of different nationalities. The Legal and Compliance Department acts as a support function on all such matters across the Group and interacts with many different aspects of the online gambling business on a daily basis.



Job description

As the
Senior Regulatory Counsel – Policy &amp; Governmental Matters
you are responsible to follow local, European and international governmental and institutional developments and will be in charge of keeping abreast with all relevant regulatory developments, while advising the business in relation to the same. This will involve needing to be present at the meetings of various associations and for a as a representative of the group and coordinating the continuous participation of Betsson Group in all such meetings. This also involves preparing papers, making interventions on behalf of the group with regard to various areas, and providing feedback to relevant organisations on the line to take in their different initiatives.

You will support in the management of regulatory risk together with the General Counsel and the two Directors in the team, which also involves ensuring that the business’ activities are in line with the internal appetite. As part of your responsibilities, you will need to review and evaluate business proposals, new legislative initiatives relating to the gaming industry as well as others which may have a horizontal impact on our daily operations, and various risk and governance elements. You will need to liaise closely with certain internal stakeholders such as (i) commercial, (ii) business development, (iii) public affairs, and (iii) operations and several external stakeholders including team members from group subsidiaries, external local counsel and counterpart lawyers and professionals within the wider industry. 


At Betsson Group this function sits within the Office of the General Counsel. You will report to the General Counsel and work closely with the Deputy General Counsel, the Director of Compliance and other key individuals within the department. This role has room for further growth within the same organisation and a clear career path will be offered to the right candidate. 



You will be based in Malta but international travel is required.



Profile, skills and experience

You:


 - Are a qualified lawyer holding a law degree from a reputable university;

 - Have specialised knowledge in European Union law, either through a Masters’ degree, specialisation or work experience;

 - Have at least five years’ experience working as a lawyer either within a law firm or consultancy firm, or as in-house counsel, better still within a governmental organisation;

 - Have an excellent command of the English language, both written and verbal;

 - Have a ‘can-do’ approach and adapt easily to change;

 - Have excellent interpersonal and communication skills, in particular on business matters.




Extra Awesome


 - Knowledge of and experience in the international gaming industry

 - Knowledge of additional languages, particularly Spanish, Italian and Nordic languages

 - Experience or knowledge of governmental studies and institutions outside of Europe, particularly in South America


Senior Counsel - Policy and Regulation

The Wow
We are pursuing a positive doer to take on the SysOps Engineer role. Since our current team is transitioning from infrastructure specialists to a SysOps team, we are now looking for someone with a DevOps mindset who can transition into a SysOps engineer. We prefer that your expertise at the start is heavier on the DevOps side, but you still have enough knowledge of a classical on-premises setup. A taster of what you will be involved with:&nbsp;
<ul>
<li>Deploy, manage, and optimize AWS services (EC2, S3, IAM, Systems Manager, Backup Manager).</li>
<li>Maintain Active Directory for secure authentication across on-premises and cloud services. Maintain VMware environments (vSphere, ESXi, vCenter).</li>
<li>Manage AD, including, PKI, DNS, GPO and other connected tools within the suite.</li>
<li>Administer physical servers (blade and standalone configurations).</li>
<li>Manage environments with both Microsoft and Linux-based OS.</li>
<li>Handle Enterprise HPE storage solutions (HPE 3PAR, MSA, Primera, Alletra).</li>
<li>Support/manage fabric networking, including Fiber Channel switches.</li>
<li>Develop and manage Terraform-based infrastructure.</li>
<li>Automate configuration management using Ansible, Foreman, and AWS Systems Manager (SSM).</li>
<li>Create and manage dashboards and alerts to minimize downtime. Monitor system performance, security, and infrastructure health in real-time.</li>
</ul>
&nbsp;
What we are looking for
<ul>
<li>Bachelor&rsquo;s degree or equivalent experience, technical degree beneficial.</li>
<li>AWS Cloud practitioner or equivalent would be beneficial. </li>
</ul>
3+ years&rsquo; experience with most of the following technologies:
<ul>
<li>AWS</li>
<li>Terraform&nbsp;</li>
<li>Ansible</li>
<li>Github </li>
</ul>
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
&nbsp;
Challenge accepted?


The Wow

We are pursuing a positive doer to take on the SysOps Engineer role. Since our current team is transitioning from infrastructure specialists to a SysOps team, we are now looking for someone with a DevOps mindset who can transition into a SysOps engineer. We prefer that your expertise at the start is heavier on the DevOps side, but you still have enough knowledge of a classical on-premises setup.


A taster of what you will be involved with:



 - Deploy, manage, and optimize AWS services (EC2, S3, IAM, Systems Manager, Backup Manager).

 - Maintain Active Directory for secure authentication across on-premises and cloud services. Maintain VMware environments (vSphere, ESXi, vCenter).

 - Manage AD, including, PKI, DNS, GPO and other connected tools within the suite.

 - Administer physical servers (blade and standalone configurations).

 - Manage environments with both Microsoft and Linux-based OS.

 - Handle Enterprise HPE storage solutions (HPE 3PAR, MSA, Primera, Alletra).

 - Support/manage fabric networking, including Fiber Channel switches.

 - Develop and manage Terraform-based infrastructure.

 - Automate configuration management using Ansible, Foreman, and AWS Systems Manager (SSM).

 - Create and manage dashboards and alerts to minimize downtime. Monitor system performance, security, and infrastructure health in real-time.





What we are looking for


 - Bachelor’s degree or equivalent experience, technical degree beneficial.

 - AWS Cloud practitioner or equivalent would be beneficial.



3+ years’ experience with most of the following technologies:


 - AWS

 - Terraform


 - Ansible

 - Github




What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.




Challenge accepted?

SysOps Engineer

At Betsson Group, we create an engaging and rewarding workplace experience for our Betssonites globally. As a&nbsp;Talent Engagement Specialist, you will play a key role in fostering a sense of belonging, driving employee engagement, and enhancing the overall employee experience.
If you are passionate about people, thrive in a dynamic environment, and want to make a real impact on workplace culture, this role is for you! 
What&rsquo;s in it for you?
<ul>
<li>Be part of an energetic and collaborative team dedicated to enhancing employee experience.</li>
<li>Take ownership of exciting projects that directly contribute to engagement and well-being.</li>
<li>Work in a fast-paced, multicultural environment with opportunities for growth. </li>
</ul>
You&rsquo;re good at
<ul>
<li>Building strong relationships and driving initiatives that enhance company culture.</li>
<li>Managing and executing employee engagement initiatives, events, and projects.</li>
<li>Creating compelling internal communications that connect and inspire Betssonites.</li>
<li>Conducting engaging induction trainings and ensuring a seamless new starter journey.</li>
<li>Thriving in the spotlight and enjoying being at the centre of attention while delivering presentations and events.</li>
<li>Planning and executing both global and local events, ensuring alignment between strategy and execution in different locations.</li>
<li>Managing budgets effectively to maximise impact while staying within financial constraints.</li>
<li>Handling stakeholder management across multiple departments and regions, collaborating with teams to drive global initiatives that are locally executed.</li>
<li>Analysing engagement trends and feedback to continuously improve initiatives.</li>
<li>Driving employer branding efforts by gathering employee insights and identifying opportunities to enhance our employer brand. </li>
</ul>
What we&rsquo;re looking for
<ul>
<li>2+ years of experience in employee engagement, HR, internal communications, or a related field.</li>
<li>A proactive mindset with a passion for creating a vibrant workplace culture.</li>
<li>Strong project management and organisational skills with an eye for detail.</li>
<li>Excellent communication skills and the ability to engage with diverse stakeholders.</li>
<li>Experience in planning and delivering large-scale events globally and locally.</li>
<li>Budget management skills with the ability to allocate resources effectively.</li>
<li>A creative approach to problem-solving and an eagerness to innovate.</li>
<li>Experience working in a fast-paced, international company is a plus. </li>
</ul>
What we offer
Life at Betsson is much like a rollercoaster &ndash; fast-paced, full of twists and turns, but always FUN ride! With over 2,500 Betssonites globally and nearly 1,500 based in our Malta HQ, we are a vibrant, dynamic, and multicultural organisation where no two days are the same. Our team is bold, driven, and thrives on pushing boundaries. If you&rsquo;re an initiator who embraces challenges, loves innovation, and enjoys being part of a high-energy environment, then you&rsquo;ll feel right at home with us. 
Challenge Accepted?


At Betsson Group, we create an engaging and rewarding workplace experience for our Betssonites globally. As a
Talent Engagement Specialist, you will play a key role in fostering a sense of belonging, driving employee engagement, and enhancing the overall employee experience.

If you are passionate about people, thrive in a dynamic environment, and want to make a real impact on workplace culture, this role is for you!



What’s in it for you?


 - Be part of an energetic and collaborative team dedicated to enhancing employee experience.

 - Take ownership of exciting projects that directly contribute to engagement and well-being.

 - Work in a fast-paced, multicultural environment with opportunities for growth.




You’re good at


 - Building strong relationships and driving initiatives that enhance company culture.

 - Managing and executing employee engagement initiatives, events, and projects.

 - Creating compelling internal communications that connect and inspire Betssonites.

 - Conducting engaging induction trainings and ensuring a seamless new starter journey.

 - Thriving in the spotlight and enjoying being at the centre of attention while delivering presentations and events.

 - Planning and executing both global and local events, ensuring alignment between strategy and execution in different locations.

 - Managing budgets effectively to maximise impact while staying within financial constraints.

 - Handling stakeholder management across multiple departments and regions, collaborating with teams to drive global initiatives that are locally executed.

 - Analysing engagement trends and feedback to continuously improve initiatives.

 - Driving employer branding efforts by gathering employee insights and identifying opportunities to enhance our employer brand.




What we’re looking for


 - 2+ years of experience in employee engagement, HR, internal communications, or a related field.

 - A proactive mindset with a passion for creating a vibrant workplace culture.

 - Strong project management and organisational skills with an eye for detail.

 - Excellent communication skills and the ability to engage with diverse stakeholders.

 - Experience in planning and delivering large-scale events globally and locally.

 - Budget management skills with the ability to allocate resources effectively.

 - A creative approach to problem-solving and an eagerness to innovate.

 - Experience working in a fast-paced, international company is a plus.




What we offer

Life at Betsson is much like a rollercoaster – fast-paced, full of twists and turns, but always FUN ride! With over 2,500 Betssonites globally and nearly 1,500 based in our Malta HQ, we are a vibrant, dynamic, and multicultural organisation where no two days are the same. Our team is bold, driven, and thrives on pushing boundaries. If you’re an initiator who embraces challenges, loves innovation, and enjoys being part of a high-energy environment, then you’ll feel right at home with us.



Challenge Accepted?

Talent Engagement Specialist

Are you a Frontend Software Engineer with a keen interest in everything Web3 and how this can be applied to iGaming? Then this is the role for you! We are looking for a Software Engineer to help us in the beginning of our journey to bring new and innovative iGaming products and brands to the market, leveraging the exciting possibilities provided by Web3 concepts and technologies. The Wow
As a Frontend Software Engineer you will be part of a team working towards delivering innovative products and industry leading user experiences on a global scale. You will be responsible for ensuring the alignment of web design and user experience requirements. 
A taster of what you will be involved with
<ul data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0">
<li data-stringify-indent="0" data-stringify-border="0">Participate in sprint planning, task estimation, development testing, code reviews and deploying software</li>
<li data-stringify-indent="0" data-stringify-border="0">Maintenance and improving of existing software</li>
<li data-stringify-indent="0" data-stringify-border="0">Designing code, unit tests</li>
<li data-stringify-indent="0" data-stringify-border="0">Managing SQL and NoSQL data models </li>
</ul>
What we are looking for
<ul data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0">
<li data-stringify-indent="0" data-stringify-border="0">2+ years of experience working as a Frontend Engineer</li>
<li data-stringify-indent="0" data-stringify-border="0">TypeScript and JavaScript</li>
<li data-stringify-indent="0" data-stringify-border="0">At least one JavaScript Framework (Angular7+, AngularJS, React+Redux, or Vue.js)</li>
<li data-stringify-indent="0" data-stringify-border="0">Experience with Native Web Components (Stencil.js)</li>
<li data-stringify-indent="0" data-stringify-border="0">HTML, CSS, Sass or LESS</li>
<li data-stringify-indent="0" data-stringify-border="0">RESTful APIs</li>
<li data-stringify-indent="0" data-stringify-border="0">Unit and Integration Tests (Jasmine, Jest, Karma)</li>
<li data-stringify-indent="0" data-stringify-border="0">JavaScript tooling (webpack, rollup.js)</li>
<li data-stringify-indent="0" data-stringify-border="0">Scalable and performant web applications</li>
<li data-stringify-indent="0" data-stringify-border="0">Agile product development </li>
</ul>
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 1200 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world. 
Challenge Accepted?


Are you a Frontend Software Engineer with a keen interest in everything Web3 and how this can be applied to iGaming? Then this is the role for you! We are looking for a Software Engineer to help us in the beginning of our journey to bring new and innovative iGaming products and brands to the market, leveraging the exciting possibilities provided by Web3 concepts and technologies.


The Wow

As a Frontend Software Engineer you will be part of a team working towards delivering innovative products and industry leading user experiences on a global scale. You will be responsible for ensuring the alignment of web design and user experience requirements.



A taster of what you will be involved with


 - Participate in sprint planning, task estimation, development testing, code reviews and deploying software

 - Maintenance and improving of existing software

 - Designing code, unit tests

 - Managing SQL and NoSQL data models




What we are looking for


 - 2+ years of experience working as a Frontend Engineer

 - TypeScript and JavaScript

 - At least one JavaScript Framework (Angular7+, AngularJS, React+Redux, or Vue.js)

 - Experience with Native Web Components (Stencil.js)

 - HTML, CSS, Sass or LESS

 - RESTful APIs

 - Unit and Integration Tests (Jasmine, Jest, Karma)

 - JavaScript tooling (webpack, rollup.js)

 - Scalable and performant web applications

 - Agile product development




What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 1200 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.



Challenge Accepted?

Frontend Software Engineer - Web3

Are you an experienced Backend .NET/C# Engineer looking for your next career opportunity? The Gaming Area within Product Development is now hiring! The Gaming Area at Betsson Group focuses on Game Play and Game Discovery across all our brands and markets. We aim to offer the best gaming products in the industry and an exciting user experience when playing on our sites. We cover game lobbies, gaming initiatives, provider integrations and more.&nbsp;&nbsp; The Wow
Our Gaming platform is the core of everything we do. It supports all our gaming sites and is central to the company strategy.
You will be part of preparing our journey to containerization, increasing the scalability of our systems while also maintaining their high quality. To accommodate new requirements, we are constantly re-evaluating our systems design and working on exciting new features. You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 25+ online brands! Our brands are used by hundreds of thousands of users and growing
To sum it up: you will be taking our Gaming platform, which is used by a worldwide audience, to a new level! &nbsp; 
Some of the things that we would like to see
Previous experience as a backend developer and relevant experience with some of the core technical skills mentioned below. You are a collaborative person who readily offers help and shares knowledge with your colleagues.
<ul>
<li>C#, .NET, NET Core</li>
<li>Strong API integration skills</li>
<li>SQL Server and NoSQL databases</li>
<li>Unit testing frameworks</li>
<li>Messaging within a microservice architecture</li>
<li>Cloud environment experience e.g. AWS, Azure etc.</li>
<li>Agile development</li>
</ul>
And/or to have experience working with Kafka/RabbitMQ, a modern front-end framework (e.g. Angular), Docker containerization, Domain driven design&nbsp;
&nbsp;
CHALLENGE ACCEPTED?


Are you an experienced Backend .NET/C# Engineer looking for your next career opportunity? The Gaming Area within Product Development is now hiring! The Gaming Area at Betsson Group focuses on Game Play and Game Discovery across all our brands and markets. We aim to offer the best gaming products in the industry and an exciting user experience when playing on our sites. We cover game lobbies, gaming initiatives, provider integrations and more.




The Wow

Our Gaming platform is the core of everything we do. It supports all our gaming sites and is central to the company strategy.

You will be part of preparing our journey to containerization, increasing the scalability of our systems while also maintaining their high quality. To accommodate new requirements, we are constantly re-evaluating our systems design and working on exciting new features. You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 25+ online brands! Our brands are used by hundreds of thousands of users and growing

To sum it up: you will be taking our Gaming platform, which is used by a worldwide audience, to a new level! 




Some of the things that we would like to see

Previous experience as a backend developer and relevant experience with some of the core technical skills mentioned below. You are a collaborative person who readily offers help and shares knowledge with your colleagues.


 - C#, .NET, NET Core

 - Strong API integration skills

 - SQL Server and NoSQL databases

 - Unit testing frameworks

 - Messaging within a microservice architecture

 - Cloud environment experience e.g. AWS, Azure etc.

 - Agile development


And/or to have experience working with Kafka/RabbitMQ, a modern front-end framework (e.g. Angular), Docker containerization, Domain driven design





CHALLENGE ACCEPTED?

Senior Backend .NET Software Engineer - Gaming

Are you a driven and passionate individual with great communication skills? If so, we are looking for an outstanding Customer Service &amp; Protection Agent to join our team in Malta and strengthen our relationship with our ever-growing customer community in Belgium.
In this enticing role, you must be bilingual, with proficiency in French, and English. You will manage our multilingual customer base daily. Reporting to the CS Team leader, you will be the primary point of contact for our customers, providing comprehensive assistance through online chat, email, and telephone. 
Responsibilities
Customer Service Agent:&nbsp;
<ul>
<li>Aid our French and English-speaking customers with any required assistance.</li>
<li>Communicate with customers via online chat, email, and telephone.</li>
<li>Ensure high-quality service by assessing, troubleshooting, and escalating issues according to internal processes and procedures.</li>
<li>Meet quarterly qualitative and quantitative personal and team targets.</li>
<li>Conduct fraud, risk, affordability, and KYC checks to ensure optimized customer protection.</li>
<li>Help ensure that customers bet responsibly.</li>
<li>Make outbound calls for informative purposes, fraud, risk, and KYC checks.</li>
<li>Assist the team with Responsible Gaming (RG) risk interventions as required by the RG Analyst.</li>
</ul>
Customer Protection:
<ul>
<li>Monitor and analyze customer behavior to identify possible signs of problematic gambling and potential risks.</li>
<li>Act as the primary point of contact for players seeking information or assistance related to responsible gaming practices.</li>
<li>Engage with players in a supportive and empathetic manner to address their concerns and provide guidance.</li>
<li>Utilize available tools and systems to detect patterns and intervene when necessary.</li>
<li>Educate customers on responsible gambling practices and support those seeking assistance with self-exclusion or limits.</li>
<li>Act as a resource for customers, offering information and guidance on responsible gaming initiatives.</li>
<li>Document solutions comprehensively and communicate effectively to both internal teams and customers </li>
</ul>
Requirements
<ul>
<li>Native fluency in French, both written and spoken.</li>
<li>Business proficiency in English is necessary.</li>
<li>Attentive to customer expectations and committed to ensuring their satisfaction with all interactions with betFIRST.</li>
<li>Empathy, understanding, and excellent communication skills.</li>
<li>Dynamic, proactive, and passionate about staying updated on industry trends and developments.</li>
<li>Relevant experience and/or knowledge in Responsible Gaming, Customer Service, or a related field is a plus.</li>
<li>Strong technical aptitude and ability to troubleshoot complex issues.</li>
<li>Ability to work collaboratively across departments to achieve common goals.</li>
<li>Capable of understanding and fulfilling customer needs.</li>
<li>Team player who is also comfortable working independently.</li>
<li>Ability to set priorities effectively </li>
</ul>
What you will get
<ul>
<li>Working with a great team of people were teamwork, support and learning are our driving</li>
<li>Working within a dynamic and fast paced industry.</li>
<li>Competitive remuneration package and relocation support to Malta available.</li>
<li>Hybrid structure with the option to work remotely once a week.</li>
<li>Healthcare plan.</li>
<li>Fabulous office and work environment in one of Malta&rsquo;s prime locations.</li>
<li>On the job training by skilled people who have sound experience in the industry.</li>
<li>Multiple company events throughout the year, and fun team building events.</li>
<li>Dedicated time for training through online platforms. </li>
</ul>
About Us
Founded in 2011, betFIRST is the leading online and largest retail sports betting operator in Belgium. Operating in Belgium with over 400 retail points of sale and a best-in-class online offering. betFIRST was acquired by Betsson Group in July 2023, including a partnership with Group Partouche to extend our casino portfolio of the Belgian market. 
Our journey is guided by three key principles:
1) We foster a deep sense of belonging within our community, welcoming both customers and employees into the betFIRST family. With over 400 retail locations across Belgium, an online platform, and multiple initiatives to give back, we aim to create a warm and inclusive atmosphere.
2) Our commitment to taking responsibility extends beyond gaming, as we prioritize responsible gaming practices to ensure a secure and enjoyable betting experience for all.
3) We wholeheartedly embrace curiosity. Innovation and continuous learning are part of our DNA. 
Challenge Accepted?


Are you a driven and passionate individual with great communication skills? If so, we are looking for an outstanding Customer Service &amp; Protection Agent to join our team in Malta and strengthen our relationship with our ever-growing customer community in Belgium.

In this enticing role, you must be bilingual, with proficiency in French, and English. You will manage our multilingual customer base daily. Reporting to the CS Team leader, you will be the primary point of contact for our customers, providing comprehensive assistance through online chat, email, and telephone.



Responsibilities

Customer Service Agent:



 - Aid our French and English-speaking customers with any required assistance.

 - Communicate with customers via online chat, email, and telephone.

 - Ensure high-quality service by assessing, troubleshooting, and escalating issues according to internal processes and procedures.

 - Meet quarterly qualitative and quantitative personal and team targets.

 - Conduct fraud, risk, affordability, and KYC checks to ensure optimized customer protection.

 - Help ensure that customers bet responsibly.

 - Make outbound calls for informative purposes, fraud, risk, and KYC checks.

 - Assist the team with Responsible Gaming (RG) risk interventions as required by the RG Analyst.


Customer Protection:


 - Monitor and analyze customer behavior to identify possible signs of problematic gambling and potential risks.

 - Act as the primary point of contact for players seeking information or assistance related to responsible gaming practices.

 - Engage with players in a supportive and empathetic manner to address their concerns and provide guidance.

 - Utilize available tools and systems to detect patterns and intervene when necessary.

 - Educate customers on responsible gambling practices and support those seeking assistance with self-exclusion or limits.

 - Act as a resource for customers, offering information and guidance on responsible gaming initiatives.

 - Document solutions comprehensively and communicate effectively to both internal teams and customers




Requirements


 - Native fluency in French, both written and spoken.

 - Business proficiency in English is necessary.

 - Attentive to customer expectations and committed to ensuring their satisfaction with all interactions with betFIRST.

 - Empathy, understanding, and excellent communication skills.

 - Dynamic, proactive, and passionate about staying updated on industry trends and developments.

 - Relevant experience and/or knowledge in Responsible Gaming, Customer Service, or a related field is a plus.

 - Strong technical aptitude and ability to troubleshoot complex issues.

 - Ability to work collaboratively across departments to achieve common goals.

 - Capable of understanding and fulfilling customer needs.

 - Team player who is also comfortable working independently.

 - Ability to set priorities effectively




What you will get


 - Working with a great team of people were teamwork, support and learning are our driving

 - Working within a dynamic and fast paced industry.

 - Competitive remuneration package and relocation support to Malta available.

 - Hybrid structure with the option to work remotely once a week.

 - Healthcare plan.

 - Fabulous office and work environment in one of Malta’s prime locations.

 - On the job training by skilled people who have sound experience in the industry.

 - Multiple company events throughout the year, and fun team building events.

 - Dedicated time for training through online platforms.




About Us

Founded in 2011, betFIRST is the leading online and largest retail sports betting operator in Belgium. Operating in Belgium with over 400 retail points of sale and a best-in-class online offering. betFIRST was acquired by Betsson Group in July 2023, including a partnership with Group Partouche to extend our casino portfolio of the Belgian market.



Our journey is guided by three key principles:

1) We foster a deep sense of belonging within our community, welcoming both customers and employees into the betFIRST family. With over 400 retail locations across Belgium, an online platform, and multiple initiatives to give back, we aim to create a warm and inclusive atmosphere.

2) Our commitment to taking responsibility extends beyond gaming, as we prioritize responsible gaming practices to ensure a secure and enjoyable betting experience for all.

3) We wholeheartedly embrace curiosity. Innovation and continuous learning are part of our DNA.



Challenge Accepted?

Customer Service & Protection Agent (NL/EN) - betFIRST

The Product Owner (Gaming) will form part of the product management team working with our industry-leading gaming products and platforms. Following the guidance and direction of the Product Manager, you will take ownership of specific parts of the product offering and key initiatives on the product roadmap. You will work closely with engineering teams, product designers, data analysts, and stakeholders to continuously improve our products and the user experience. A taster of what you will be involved with
<ul>
<li>Produce detailed product specifications in the form of user stories with detailed acceptance criteria, complemented by descriptive aids such as wireframes and flowcharts where necessary, to ensure the development teams have all required information to deliver the desired outcome.</li>
<li>Lead the product discovery process for assigned initiatives (including hypothesis generation, requirements gathering, design, and scoping) in collaboration with the product manager, product designers, data analysts, and engineers.</li>
<li>Assist the product manager in ensuring that the product development backlog is properly organised, prioritised, and kept up-to-date.</li>
<li>Contribute to the product vision, and champion this vision with stakeholders and the engineering teams.</li>
<li>Ensure that proper analytics, tracking, and data collection mechanisms are in place to understand user behaviours and/or product performance.</li>
<li>Provide the necessary product support to the development teams as may be required to aid their delivery.</li>
<li>Work with other parts of the organisation as and when necessary to ensure the expected outcomes are achieved and are measured.</li>
<li>Communicate product releases and the status of ongoing product development to the wider organisation.</li>
<li>Hold effective demos and trainings with stakeholders for new product concepts and releases as and when required.</li>
<li>Ensure that relevant product documentation and wikis are well maintained.</li>
<li>Perform user acceptance testing of new product releases (or ensure coordination of).</li>
<li>Continuously review the live product to identify areas for improvement and any deviations from the expected experience.</li>
<li>Assist and support the Product Manager in any matters as may be delegated from time to time.</li>
<li>Learn the market &amp; customer needs through data and customer feedback.</li>
<li>Assist and drive the team to follow Agile principles best practices. </li>
</ul>
What we are looking for:
<ul>
<li>A relevant academic degree or qualifications; preferably technology and/or business related.</li>
<li>At least 2 years of experience working in a similar role.</li>
<li>Prior experience in the gaming industry will be considered a plus.</li>
<li>Excellent communication skills in English, both verbally and in writing.</li>
<li>Experience working with agile and remote development teams.</li>
<li>Comfortable and confident working with both the technical and commercial sides of an organisation.</li>
<li>Strong problem-solving skills, with the ability to break down complex problems into solvable and easily understandable parts.</li>
<li>Excellent decision-making skills, with the ability to logically measure risk against potential gain.</li>
<li>A team player capable of building positive working relationships across the company.</li>
<li>A keen eye for detail and a user-centric mindset. </li>
</ul>
What we offer
In addition to a competitive salary:
At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office and 2 days at home.
We care about your health so we provide gym subsidy, health insurance (Atlas), accident insurance, office massage, office yoga and fruits.
Regular after-work and team events thanks to our proactive colleagues. We have poker events, board game nights, quizzes&hellip; if you have other idea, we really want to hear it! Last, but not least Betsson provides team building budget for each team in every quarter for team activities&hellip;it is up to you what you want to do!
Breakfast every other week for days you're in the office and snacks on breakfast weeks off.
&nbsp;
Challenge Accepted?&nbsp;


The Product Owner (Gaming) will form part of the product management team working with our industry-leading gaming products and platforms. Following the guidance and direction of the Product Manager, you will take ownership of specific parts of the product offering and key initiatives on the product roadmap. You will work closely with engineering teams, product designers, data analysts, and stakeholders to continuously improve our products and the user experience.


A taster of what you will be involved with


 - Produce detailed product specifications in the form of user stories with detailed acceptance criteria, complemented by descriptive aids such as wireframes and flowcharts where necessary, to ensure the development teams have all required information to deliver the desired outcome.

 - Lead the product discovery process for assigned initiatives (including hypothesis generation, requirements gathering, design, and scoping) in collaboration with the product manager, product designers, data analysts, and engineers.

 - Assist the product manager in ensuring that the product development backlog is properly organised, prioritised, and kept up-to-date.

 - Contribute to the product vision, and champion this vision with stakeholders and the engineering teams.

 - Ensure that proper analytics, tracking, and data collection mechanisms are in place to understand user behaviours and/or product performance.

 - Provide the necessary product support to the development teams as may be required to aid their delivery.

 - Work with other parts of the organisation as and when necessary to ensure the expected outcomes are achieved and are measured.

 - Communicate product releases and the status of ongoing product development to the wider organisation.

 - Hold effective demos and trainings with stakeholders for new product concepts and releases as and when required.

 - Ensure that relevant product documentation and wikis are well maintained.

 - Perform user acceptance testing of new product releases (or ensure coordination of).

 - Continuously review the live product to identify areas for improvement and any deviations from the expected experience.

 - Assist and support the Product Manager in any matters as may be delegated from time to time.

 - Learn the market &amp; customer needs through data and customer feedback.

 - Assist and drive the team to follow Agile principles best practices.




What we are looking for:


 - A relevant academic degree or qualifications; preferably technology and/or business related.

 - At least 2 years of experience working in a similar role.

 - Prior experience in the gaming industry will be considered a plus.

 - Excellent communication skills in English, both verbally and in writing.

 - Experience working with agile and remote development teams.

 - Comfortable and confident working with both the technical and commercial sides of an organisation.

 - Strong problem-solving skills, with the ability to break down complex problems into solvable and easily understandable parts.

 - Excellent decision-making skills, with the ability to logically measure risk against potential gain.

 - A team player capable of building positive working relationships across the company.

 - A keen eye for detail and a user-centric mindset.




What we offer

In addition to a competitive salary:

At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office and 2 days at home.

We care about your health so we provide gym subsidy, health insurance (Atlas), accident insurance, office massage, office yoga and fruits.

Regular after-work and team events thanks to our proactive colleagues. We have poker events, board game nights, quizzes… if you have other idea, we really want to hear it! Last, but not least Betsson provides team building budget for each team in every quarter for team activities…it is up to you what you want to do!

Breakfast every other week for days you're in the office and snacks on breakfast weeks off.




Challenge Accepted?


Gaming - Product Owner

Are you a Product Manager with a passion for iGaming, innovation, and a love for improving user experiences? We're looking for a talented Product enthusiast to join our Mobile Apps Team and help us bring Betsson Group's vision &ldquo;to provide the best customer experience in the industry&rdquo; to life. The Wow
As a Product Manager at Betsson Group, you will play a pivotal role within our Product Development department, focusing on our Mobile Apps for iOs and Android. Betsson aims to build the best mobile customer experience in the gaming industry, delighting customers with innovative products that deliver business value.
In this capacity, you will work in a dynamic product team, collaborating closely with stakeholders to gather customer feedback and market information, to define, organise, and prioritise requirements. Your responsibilities will encompass taking ownership of multiple customer journeys and/or capabilities within our Mobile apps, spearheading the delivery of new functionality and enhancements to existing features. This will entail close collaboration with other development teams and active engagement with stakeholders to ensure successful implementations.
Operating within a fast-paced and dynamic industry, this role presents exciting opportunities to work on innovative and cutting-edge products, contributing significantly to Betsson Group's ongoing success.
&nbsp;
A taster of what you will be involved with&nbsp;
<ul>
<li>Working closely with the Head of the area and other product managers to define strategy and work towards Betsson Group&rsquo;s vision of providing the best customer experience in the industry.</li>
<li>Contribute to the product vision, and champion this vision with stakeholders and the engineering teams.</li>
<li>Prioritizing a product initiative roadmap to deliver excellent customer experiences, business value, technical excellence and operational efficiencies.</li>
<li>Analysing customer feedback to determine customer problems and identify opportunities to create new features and incremental improvements to improve the customer experience.</li>
<li>Conducting product, market and customer research, working with insights teams and designers to validate ideas.</li>
<li>Partnering with architects, developers, and other stakeholders to define the customer experience, product specifications, and acceptance criteria.</li>
<li>Aligning with business stakeholders on marketing readiness, launch planning and commercial opportunities.</li>
<li>Analysing improvements and deliverables retrospectively to evaluate the impact on business KPIs.</li>
<li>Traveling occasionally to meet team members in various offices.</li>
</ul>
&nbsp;
Good if You Have:
<ul>
<li>Being product and data-driven &ndash; having a good understanding of what our customers expect from our products, how it is performing, and how to improve them continuously.</li>
<li>Being commercially aware &ndash; can demonstrate experience working on revenue generating customer products in competitive markets.</li>
<li>Familiarity with functional and non-functional KPIs. Can establish, track and report on success criteria and target metrics.</li>
<li>Shipping products and functionalities by partnering with engineers, designers, and other product leaders.</li>
<li>Problem-solving using data- and hypothesis-driven approaches.</li>
<li>Strong user experience sensibilities and familiarity with best practice design thinking.</li>
<li>Being app focussed, with experience from working on mobile applications in igaming or adjacent consumer facing domain with transactional elements.</li>
<li>Being accountable with a strong sense of ownership and a passion to deliver brilliant products.</li>
<li>Analysing legal and regulatory requirements to ensure product compliance.&nbsp;</li>
<li>Giving demos and presentations to a broad audience</li>
<li>Communicating and negotiating with stakeholders of various backgrounds</li>
<li>Working with cross-functional distributed teams.</li>
<li>Experience with Agile based methodologies. &nbsp;</li>
<li>Working in a fast-paced industry, where there are several moving targets and flexibility is expected.</li>
<li>Understanding the iGaming industry and customer behaviours.</li>
</ul>
&nbsp;
Challenge accepted?


Are you a Product Manager with a passion for iGaming, innovation, and a love for improving user experiences? We're looking for a talented Product enthusiast to join our Mobile Apps Team and help us bring Betsson Group's vision “to provide the best customer experience in the industry” to life.


The Wow

As a Product Manager at Betsson Group, you will play a pivotal role within our Product Development department, focusing on our Mobile Apps for iOs and Android. Betsson aims to build the best mobile customer experience in the gaming industry, delighting customers with innovative products that deliver business value.

In this capacity, you will work in a dynamic product team, collaborating closely with stakeholders to gather customer feedback and market information, to define, organise, and prioritise requirements. Your responsibilities will encompass taking ownership of multiple customer journeys and/or capabilities within our Mobile apps, spearheading the delivery of new functionality and enhancements to existing features. This will entail close collaboration with other development teams and active engagement with stakeholders to ensure successful implementations.

Operating within a fast-paced and dynamic industry, this role presents exciting opportunities to work on innovative and cutting-edge products, contributing significantly to Betsson Group's ongoing success.




A taster of what you will be involved with



 - Working closely with the Head of the area and other product managers to define strategy and work towards Betsson Group’s vision of providing the best customer experience in the industry.

 - Contribute to the product vision, and champion this vision with stakeholders and the engineering teams.

 - Prioritizing a product initiative roadmap to deliver excellent customer experiences, business value, technical excellence and operational efficiencies.

 - Analysing customer feedback to determine customer problems and identify opportunities to create new features and incremental improvements to improve the customer experience.

 - Conducting product, market and customer research, working with insights teams and designers to validate ideas.

 - Partnering with architects, developers, and other stakeholders to define the customer experience, product specifications, and acceptance criteria.

 - Aligning with business stakeholders on marketing readiness, launch planning and commercial opportunities.

 - Analysing improvements and deliverables retrospectively to evaluate the impact on business KPIs.

 - Traveling occasionally to meet team members in various offices.





Good if You Have:


 - Being product and data-driven – having a good understanding of what our customers expect from our products, how it is performing, and how to improve them continuously.

 - Being commercially aware – can demonstrate experience working on revenue generating customer products in competitive markets.

 - Familiarity with functional and non-functional KPIs. Can establish, track and report on success criteria and target metrics.

 - Shipping products and functionalities by partnering with engineers, designers, and other product leaders.

 - Problem-solving using data- and hypothesis-driven approaches.

 - Strong user experience sensibilities and familiarity with best practice design thinking.

 - Being app focussed, with experience from working on mobile applications in igaming or adjacent consumer facing domain with transactional elements.

 - Being accountable with a strong sense of ownership and a passion to deliver brilliant products.

 - Analysing legal and regulatory requirements to ensure product compliance.


 - Giving demos and presentations to a broad audience

 - Communicating and negotiating with stakeholders of various backgrounds

 - Working with cross-functional distributed teams.

 - Experience with Agile based methodologies. 


 - Working in a fast-paced industry, where there are several moving targets and flexibility is expected.

 - Understanding the iGaming industry and customer behaviours.





Challenge accepted?

Mobile Apps - Product Manager

We are looking to further grow our current Risk &amp; AML team and therefore a new exciting position has arisen for a Risk Analyst to join our team in Malta. 
The Challenge
As a Risk Analyst, you will be working within a specialised and diverse team of agents to pro-actively detect, monitor and assess player behaviour and transactions that relate to potential Fraud, Bonus Abuse or AML scenarios as per current procedures.
The role revolves around the analysis of customer accounts and transactions via pre-determined reports and alerts in order to determine and counter fraud and to detect any possible malicious scenarios, money laundering or suspicious activities. In addition, this role will also involve screening player accounts with regards to bonuses and campaigns whilst providing an in-depth analysis of such accounts; with the aim to deter abuse and misuse from such promotions.
We believe that the successful candidate must have good communication skills, be able to work well under pressure, have a keen eye for detail and attained good level of knowledge with regards to AML directives and risk exposure. 
You will:
<ul>
<li>Review player accounts and deliver appropriate follow-up to detect and identify potential Fraud, BA &amp; AML cases.</li>
<li>Keep up to date with AML and Risk directives and ensure that all operational procedures act in accordance to the latest directives published.</li>
<li>Escalate cases to the relevant departments as required from time to time in accordance with internal procedures.</li>
<li>Review customers at deposit and withdrawal stages, specifically to spot any suspicious or unusual activities, such as potential Fraud, Money Laundering, CFT or Bonus Abuse.</li>
<li>Maintain a proactive and practical approach when dealing with player queries and other escalations. </li>
</ul>
What's in it for me?
You&rsquo;ll get the opportunity to work in an international environment, at a 100% digital company that is the market leader within the online gaming industry.
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in. 
You're good at:
<ul>
<li>Analytical mind, with a high level of attention to detail.</li>
<li>Ability to work well with others and be a team player.</li>
<li>Very good communication skills.</li>
<li>Ability to meet deadlines on a day to day basis.</li>
<li>Flexible approach to work in a dynamic environment.</li>
<li>Good understanding of regulatory, AML and compliance requirements.</li>
<li>Previous experience in a similar role, specifically dealing with AML/Fraud/Payments within a similar industry will be considered an asset.</li>
</ul>


We are looking to further grow our current Risk &amp; AML team and therefore a new exciting position has arisen for a Risk Analyst to join our team in Malta.



The Challenge

As a Risk Analyst, you will be working within a specialised and diverse team of agents to pro-actively detect, monitor and assess player behaviour and transactions that relate to potential Fraud, Bonus Abuse or AML scenarios as per current procedures.

The role revolves around the analysis of customer accounts and transactions via pre-determined reports and alerts in order to determine and counter fraud and to detect any possible malicious scenarios, money laundering or suspicious activities. In addition, this role will also involve screening player accounts with regards to bonuses and campaigns whilst providing an in-depth analysis of such accounts; with the aim to deter abuse and misuse from such promotions.

We believe that the successful candidate must have good communication skills, be able to work well under pressure, have a keen eye for detail and attained good level of knowledge with regards to AML directives and risk exposure.



You will:


 - Review player accounts and deliver appropriate follow-up to detect and identify potential Fraud, BA &amp; AML cases.

 - Keep up to date with AML and Risk directives and ensure that all operational procedures act in accordance to the latest directives published.

 - Escalate cases to the relevant departments as required from time to time in accordance with internal procedures.

 - Review customers at deposit and withdrawal stages, specifically to spot any suspicious or unusual activities, such as potential Fraud, Money Laundering, CFT or Bonus Abuse.

 - Maintain a proactive and practical approach when dealing with player queries and other escalations.




What's in it for me?

You’ll get the opportunity to work in an international environment, at a 100% digital company that is the market leader within the online gaming industry.

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.



You're good at:


 - Analytical mind, with a high level of attention to detail.

 - Ability to work well with others and be a team player.

 - Very good communication skills.

 - Ability to meet deadlines on a day to day basis.

 - Flexible approach to work in a dynamic environment.

 - Good understanding of regulatory, AML and compliance requirements.

 - Previous experience in a similar role, specifically dealing with AML/Fraud/Payments within a similar industry will be considered an asset.


Risk Analyst

Are you passionate about payments and ready to be at the heart of a dynamic international team? Betsson Group is looking for a&nbsp;PSP Coordinator&nbsp;to join our rapidly expanding payments department. In this role, you'll play a key part in ensuring smooth and efficient onboarding, management, and documentation of our global Payment Service Providers.
This is your chance to join a team that thrives on collaboration, attention to detail, and continuous improvement &mdash; all while having fun in a fast-paced, multicultural environment. 
Key Responsibilities:
<ul data-start="760" data-end="1704">
<li data-start="760" data-end="900">
Coordinate the successful completion of all KYC onboarding documentation from new PSPs (e.g. application forms, AML forms, setup forms).
</li>
<li data-start="901" data-end="1019">
Take full ownership of annual PSP KYC refreshes across all group companies, ensuring timely and accurate completion.
</li>
<li data-start="1020" data-end="1133">
Collaborate closely with internal teams (Legal, Compliance, AML) to meet all regulatory and business deadlines.
</li>
<li data-start="1134" data-end="1257">
Organise and maintain an up-to-date, structured library of PSP documentation (including contracts) in our shared folders.
</li>
<li data-start="1258" data-end="1395">
Manage access to PSP back offices, ensuring appropriate rights are granted based on business needs and in line with security protocols.
</li>
<li data-start="1396" data-end="1516">
Support the preparation and upkeep of internal payments documentation &ndash; processes, procedures, and general guidelines.
</li>
<li data-start="1517" data-end="1604">
Assist the Finance team with reconciliation processes and investigate any mismatches.
</li>
<li data-start="1605" data-end="1704">
Monitor and analyse PSP performance regularly to identify areas for improvement and optimization. 
</li>
</ul>
Requirements:
<ul>
<li data-start="1733" data-end="1831">
1&ndash;2 years' experience in a business within payment operations, preferably in the iGaming sector.
</li>
<li data-start="1832" data-end="1915">
Highly organised with exceptional attention to detail and documentation accuracy.
</li>
<li data-start="1916" data-end="1993">
Excellent communication skills with the ability to coordinate across teams.
</li>
<li data-start="1994" data-end="2077">
Analytical mindset with a focus on identifying efficiencies and solving problems.
</li>
<li data-start="2078" data-end="2170">
A proactive, can-do attitude with the ability to work independently and as part of a team.
</li>
<li data-start="2171" data-end="2240">
Comfortable working under pressure and managing multiple deadlines.
</li>
<li data-start="2241" data-end="2326">
Experience working in an international and multicultural environment is a big plus. 
</li>
</ul>
What we offer
We offer a fun and challenging role in a collaborative and fast-paced environment. For the right person, there are multiple career paths within Betsson &mdash; whether you're looking to deepen your expertise in payment operations or grow into a leadership role in the future.


Are you passionate about payments and ready to be at the heart of a dynamic international team? Betsson Group is looking for a
PSP Coordinator
to join our rapidly expanding payments department. In this role, you'll play a key part in ensuring smooth and efficient onboarding, management, and documentation of our global Payment Service Providers.

This is your chance to join a team that thrives on collaboration, attention to detail, and continuous improvement — all while having fun in a fast-paced, multicultural environment.



Key Responsibilities:


 - 

Coordinate the successful completion of all KYC onboarding documentation from new PSPs (e.g. application forms, AML forms, setup forms).


 - 

Take full ownership of annual PSP KYC refreshes across all group companies, ensuring timely and accurate completion.


 - 

Collaborate closely with internal teams (Legal, Compliance, AML) to meet all regulatory and business deadlines.


 - 

Organise and maintain an up-to-date, structured library of PSP documentation (including contracts) in our shared folders.


 - 

Manage access to PSP back offices, ensuring appropriate rights are granted based on business needs and in line with security protocols.


 - 

Support the preparation and upkeep of internal payments documentation – processes, procedures, and general guidelines.


 - 

Assist the Finance team with reconciliation processes and investigate any mismatches.


 - 

Monitor and analyse PSP performance regularly to identify areas for improvement and optimization.





Requirements:


 - 

1–2 years' experience in a business within payment operations, preferably in the iGaming sector.


 - 

Highly organised with exceptional attention to detail and documentation accuracy.


 - 

Excellent communication skills with the ability to coordinate across teams.


 - 

Analytical mindset with a focus on identifying efficiencies and solving problems.


 - 

A proactive, can-do attitude with the ability to work independently and as part of a team.


 - 

Comfortable working under pressure and managing multiple deadlines.


 - 

Experience working in an international and multicultural environment is a big plus.





What we offer

We offer a fun and challenging role in a collaborative and fast-paced environment. For the right person, there are multiple career paths within Betsson — whether you're looking to deepen your expertise in payment operations or grow into a leadership role in the future.

PSP Coordinator

Our Data Engineering team is looking for a Senior BI Developer to join the team!&nbsp; The Wow
You will be working in a squad of BI Developers within the Data team, taking care of the full Data Product offered to various data consumers. The role will include work on new and existing BI dashboards and reports, extracting ad-hoc data sets, as well as offering support to the Data product.
As a senior member of the team, you will help the team with technical and strategic decisions to help evolve the team, the products and the technology stack. 
A taste of what you will be involved with:&nbsp;
<ul>
<li>Design the solutions based on the business requirements and work along with Data Engineers to acquire the data, create data models and present data sets for consumption.</li>
<li>Work on projects that require development of dashboards, static reporting, data modelling and scheduling automated data set workflows.</li>
<li>Be a key reference on multiple projects while assisting your peers.</li>
<li>Support the products and solutions providing improvement and investigating and fixing problems reported.</li>
<li>Ensure the BI systems availability and optimal performance.</li>
<li>Work together with the Technical Lead to discuss any recommendations for enhancing our architecture, tools, or processes.</li>
<li>Collaborate with stakeholders, business teams, and development teams to understand business requirements and deliver data solutions </li>
</ul>
You&rsquo;re good at:
<ul>
<li>Strong analytical and problem-solving abilities with a keen focus on detail.</li>
<li>Taking ownership of tasks and areas of work.</li>
<li>Working independently with minimal to no supervision.</li>
<li>Effectively prioritise and handle multiple tasks.</li>
<li>Collaborate within a team to accomplish collective objectives.</li>
<li>Possess excellent English communication skills. </li>
</ul>
Technical:
<ul>
<li>At least 5 years of experience in data related roles including 3 years of experience as a BI Developer.</li>
<li>Proficient knowledge of SQL is.</li>
<li>Experience in using reporting tools like QlikView or QlikSense and SSRS for Reporting.</li>
<li>Experience with Data Modelling and strong understanding of data warehouse and ETL concepts and tools like Snowflake and Airflow.</li>
<li>Possess a degree in a relevant technical area. </li>
</ul>
What we offer
<ul>
<li>Monthly Allowance for Lunch</li>
<li>Private &amp; Life Plan Insurance for you and your family</li>
<li>Team Building Budget</li>
<li>Annual Wellness Allowance</li>
<li>Corporate Travel Insurance</li>
<li>Events and initiatives both Local (Quarterly Meetings) and Global</li>
<li>Professional Development Programs &amp; Internal Career Opportunities</li>
<li>Milestone Birthday</li>
</ul>
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in. 
Challenge accepted?


Our Data Engineering team is looking for a Senior BI Developer to join the team!


The Wow

You will be working in a squad of BI Developers within the Data team, taking care of the full Data Product offered to various data consumers. The role will include work on new and existing BI dashboards and reports, extracting ad-hoc data sets, as well as offering support to the Data product.

As a senior member of the team, you will help the team with technical and strategic decisions to help evolve the team, the products and the technology stack.



A taste of what you will be involved with:



 - Design the solutions based on the business requirements and work along with Data Engineers to acquire the data, create data models and present data sets for consumption.

 - Work on projects that require development of dashboards, static reporting, data modelling and scheduling automated data set workflows.

 - Be a key reference on multiple projects while assisting your peers.

 - Support the products and solutions providing improvement and investigating and fixing problems reported.

 - Ensure the BI systems availability and optimal performance.

 - Work together with the Technical Lead to discuss any recommendations for enhancing our architecture, tools, or processes.

 - Collaborate with stakeholders, business teams, and development teams to understand business requirements and deliver data solutions




You’re good at:


 - Strong analytical and problem-solving abilities with a keen focus on detail.

 - Taking ownership of tasks and areas of work.

 - Working independently with minimal to no supervision.

 - Effectively prioritise and handle multiple tasks.

 - Collaborate within a team to accomplish collective objectives.

 - Possess excellent English communication skills.




Technical:


 - At least 5 years of experience in data related roles including 3 years of experience as a BI Developer.

 - Proficient knowledge of SQL is.

 - Experience in using reporting tools like QlikView or QlikSense and SSRS for Reporting.

 - Experience with Data Modelling and strong understanding of data warehouse and ETL concepts and tools like Snowflake and Airflow.

 - Possess a degree in a relevant technical area.




What we offer


 - Monthly Allowance for Lunch

 - Private &amp; Life Plan Insurance for you and your family

 - Team Building Budget

 - Annual Wellness Allowance

 - Corporate Travel Insurance

 - Events and initiatives both Local (Quarterly Meetings) and Global

 - Professional Development Programs &amp; Internal Career Opportunities

 - Milestone Birthday


Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.



Challenge accepted?

Senior BI Developer

At Betsson Group, we are committed to delivering the best customer experience in the online gaming industry.&nbsp; We operate in multiple international markets, offering a diverse portfolio of gaming products through our own brands, such as&nbsp;<a href="http://betsson.com/" target="_blank" data-stringify-link="http://betsson.com" data-sk="tooltip_parent" rel="noopener">betsson.com</a>,&nbsp;<a href="http://betsafe.com/" target="_blank" data-stringify-link="http://betsafe.com" data-sk="tooltip_parent" rel="noopener">betsafe.com</a>, and&nbsp;<a href="http://nordicbet.com/" target="_blank" data-stringify-link="http://nordicbet.com" data-sk="tooltip_parent" rel="noopener">nordicbet.com</a>&nbsp;as well as several partner brands. With over 2,000 passionate professionals representing more than 45 nationalities, we are a dynamic and fast-growing company. While our operational headquarters is in Malta, we also have offices in Stockholm, Tbilisi, Tallinn, Athens and Budapest.&nbsp; Our Front End Development&nbsp;team plays a key role in building a scalable, multi-brand platform that supports 30+ brands. We are focused on developing new products rather than maintaining legacy systems, and we use the latest technologies to do it. Our front-end stack includes TypeScript, RxJS, CSS, HTML, and RESTful APIs, among others.&nbsp; Responsibilities:&nbsp; As a Frontend Developer Intern, you will join us for a 3-month paid internship, working closely with our development teams to build and enhance features across our products. You&rsquo;ll be part of a small, agile team and gain hands-on experience with real-world projects in a collaborative and fast-paced environment. During the internship, you will:
<ul data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0">
<li data-stringify-indent="0" data-stringify-border="0">Participate in agile ceremonies such as sprint planning and daily stand-ups</li>
<li data-stringify-indent="0" data-stringify-border="0">Contribute to feature development, testing, and code reviews</li>
<li data-stringify-indent="0" data-stringify-border="0">Collaborate with other developers to deliver high-quality software</li>
<li data-stringify-indent="0" data-stringify-border="0">Gain practical experience in deploying and maintaining production code</li>
</ul>
Your work will directly impact the success of our products, and you'll have the opportunity to grow your skills while making meaningful contributions.&nbsp;

Requirements: You are a team player who readily offers help and shares knowledge with your colleagues and you are ready to learn from this amazing opportunity.
Ideal Technical skills:
<ul data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0">
<li data-stringify-indent="0" data-stringify-border="0">Experience and Interest in JavaScript and JavaScript Frameworks</li>
<li data-stringify-indent="0" data-stringify-border="0">Experience in HTML, CSS, Sass or LESS</li>
<li data-stringify-indent="0" data-stringify-border="0">Interest in Agile development, particularly Scrum</li>
</ul>


At Betsson Group, we are committed to delivering the best customer experience in the online gaming industry.
 We operate in multiple international markets, offering a diverse portfolio of gaming products through our own brands, such as
betsson.com,
betsafe.com, and
nordicbet.com
as well as several partner brands. 

With over 2,000 passionate professionals representing more than 45 nationalities, we are a dynamic and fast-growing company. While our operational headquarters is in Malta, we also have offices in Stockholm, Tbilisi, Tallinn, Athens and Budapest.


Our Front End Development
team plays a key role in building a scalable, multi-brand platform that supports 30+ brands. We are focused on developing new products rather than maintaining legacy systems, and we use the latest technologies to do it. Our front-end stack includes TypeScript, RxJS, CSS, HTML, and RESTful APIs, among others.



Responsibilities:


As a Frontend Developer Intern, you will join us for a 3-month paid internship, working closely with our development teams to build and enhance features across our products. You’ll be part of a small, agile team and gain hands-on experience with real-world projects in a collaborative and fast-paced environment. 

During the internship, you will:


 - Participate in agile ceremonies such as sprint planning and daily stand-ups

 - Contribute to feature development, testing, and code reviews

 - Collaborate with other developers to deliver high-quality software

 - Gain practical experience in deploying and maintaining production code


Your work will directly impact the success of our products, and you'll have the opportunity to grow your skills while making meaningful contributions.




Requirements: 

You are a team player who readily offers help and shares knowledge with your colleagues and you are ready to learn from this amazing opportunity.

Ideal Technical skills:


 - Experience and Interest in JavaScript and JavaScript Frameworks

 - Experience in HTML, CSS, Sass or LESS

 - Interest in Agile development, particularly Scrum


Frontend Intern - Brand Experience

The Wow
We are seeking a talented, motivated and experienced DevSecOps Engineer with a strong focus on the implementation of security practices &nbsp;and services within our Cloud Platforms Engineering team, with expeirence working in an AWS environment. In this role, you will be responsible for ensuring the secure and efficient delivery of software and services, as well as the implementation of robust security measures throughout the software development lifecycle. 
A taster of what you will be involved with:&nbsp;
<ul>
<li>Implement and maintain secure infrastructure on the cloud: Design, deploy, and manage secure AWS environments, leveraging various AWS services such as Amazon EC2, Amazon S3, AWS Identity and Access Management (IAM), AWS Lambda, and Edge Security services. Audit and monitor security groups, network access control lists (ACLs), and other security features to protect sensitive data and systems.</li>
<li>Monitoring &amp; Logging:&nbsp;Implement proactive security monitoring and alerting mechanisms, leveraging AWS services like AWS CloudTrail, Amazon Control Tower,, Amazon GuardDuty, and Amazon Inspector. Work closely with our Information Security team to identify and respond to security incidents, conduct forensic investigations.</li>
<li>Vulnerability and Patch Management:&nbsp;Coordinate vulnerability scanning and patch management processes to mitigate security risks. Coordinate with external security vendors for penetration testing, security audits and the remediation of findings with operation teams.</li>
<li>Security&nbsp;Incident response:&nbsp;Assist the Information Security team in managing security incidents, including containment, investigation, and recovery.</li>
<li>Security architecture and design:&nbsp;Work closely with architects, central security team, and development teams to integrate security controls into the overall system architecture within AWS and Kubernetes infrastructure. Review and provide guidance on secure design principles, secure coding practices, and secure deployment strategies.</li>
<li>You will be expected to form part of a 24/7 on call roster to support the engineering team during out of office incidents calls </li>
</ul>
What we are looking for
Experience with the following technologies:
<ul>
<li>AWS</li>
<li>Kubernetes</li>
<li>Terraform&nbsp;</li>
<li>Github Advanced Security</li>
<li>Strong experience as a DevSecOps Engineer or similar role, with a focus on implementing security practices in AWS environments, including Kubernetes infrastructure.</li>
<li>In-depth knowledge of AWS services and their security features, such as IAM, VPC, S3, CloudTrail, GuardDuty, Inspector, as well as Kubernetes architecture and security controls.</li>
<li>Familiarity with infrastructure-as-code (IaC) tools like CloudFormation or Terraform for managing Kubernetes infrastructure.</li>
<li>Knowledge of best practices in IT operations, such as ITIL (IT Infrastructure Library) and DevOps principles. </li>
</ul>
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in. 
Challenge accepted?


The Wow

We are seeking a talented, motivated and experienced DevSecOps Engineer with a strong focus on the implementation of security practices 
and services within our Cloud Platforms Engineering team, with expeirence working in an AWS environment. In this role, you will be responsible for ensuring the secure and efficient delivery of software and services, as well as the implementation of robust security measures throughout the software development lifecycle.



A taster of what you will be involved with:



 - Implement and maintain secure infrastructure on the cloud: Design, deploy, and manage secure AWS environments, leveraging various AWS services such as Amazon EC2, Amazon S3, AWS Identity and Access Management (IAM), AWS Lambda, and Edge Security services. Audit and monitor security groups, network access control lists (ACLs), and other security features to protect sensitive data and systems.

 - Monitoring &amp; Logging:
Implement proactive security monitoring and alerting mechanisms, leveraging AWS services like AWS CloudTrail, Amazon Control Tower,, Amazon GuardDuty, and Amazon Inspector. Work closely with our Information Security team to identify and respond to security incidents, conduct forensic investigations.

 - Vulnerability and Patch Management:
Coordinate vulnerability scanning and patch management processes to mitigate security risks. Coordinate with external security vendors for penetration testing, security audits and the remediation of findings with operation teams.

 - Security
Incident response:
Assist the Information Security team in managing security incidents, including containment, investigation, and recovery.

 - Security architecture and design:
Work closely with architects, central security team, and development teams to integrate security controls into the overall system architecture within AWS and Kubernetes infrastructure. Review and provide guidance on secure design principles, secure coding practices, and secure deployment strategies.

 - You will be expected to form part of a 24/7 on call roster to support the engineering team during out of office incidents calls




What we are looking for

Experience with the following technologies:


 - AWS

 - Kubernetes

 - Terraform


 - Github Advanced Security

 - Strong experience as a DevSecOps Engineer or similar role, with a focus on implementing security practices in AWS environments, including Kubernetes infrastructure.

 - In-depth knowledge of AWS services and their security features, such as IAM, VPC, S3, CloudTrail, GuardDuty, Inspector, as well as Kubernetes architecture and security controls.

 - Familiarity with infrastructure-as-code (IaC) tools like CloudFormation or Terraform for managing Kubernetes infrastructure.

 - Knowledge of best practices in IT operations, such as ITIL (IT Infrastructure Library) and DevOps principles.




What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.



Challenge accepted?

DevSecOps Engineer

Betsson Group is a leading online gambling company that operates in over 20 countries worldwide, offering a wide range of online gaming products such as sports betting, casino games, poker, and bingo. The company was founded in 1963 and has been a pioneer in the online gaming industry since it launched its first online sportsbook in 2002. Betsson is dedicated to providing the&nbsp;best customer experience in the industry&nbsp;and has&nbsp;won numerous awards for its commitment to excellence.
Betsson is headquartered in Stockholm, Sweden, and employs over 2,000 people across its various offices worldwide. The company is licensed by several regulatory authorities and is committed to responsible gaming practices.
 The Wow
Get ready for an incredible opportunity that awaits you at Betsson Group! As a valued member of our team, you'll play a crucial role in our&nbsp;Customer Service department, working towards our shared goal of providing the best Customer Experience. But that's not all &ndash; at Betsson, we believe in limitless possibilities for growth and learning.
Join us in embracing the future of work with our Hybrid Work From Home (WFH) model, offering you the freedom to work three days in our friendly office and two days from the comfort of your own home. 
To excel in this role, we're looking for individuals who can:
<ul>
<li>Provide exceptional customer support in both English and Danish, utilizing various communication channels such as emails, chats, and phone calls.</li>
<li>Deliver prompt and accurate resolutions to customer inquiries, always striving to go above and beyond to exceed their expectations.</li>
<li>Collaborate with our amazing team members to create a seamless and personalized customer experience that sets us apart.</li>
<li>Adhere to our company policies and procedures, including following guidelines for player safety, protection, and responsible gaming.</li>
</ul>
 What's in it for me?&nbsp;
When you join Betsson, you'll be part of a fast-paced, multicultural environment where growth is encouraged and valued. Expand your skills and knowledge within the thriving iGaming industry as you embrace the values of One Betsson. As a proud Betssonite, you'll also enjoy a range of exciting perks and benefits.
 You're good at:
<ul>
<li>Verbal and written communication in&nbsp;Danish&nbsp;and&nbsp;English</li>
<li>Strong Microsoft Office knowledge</li>
<li>Background in customer service, this can be face to face, online or via phone calls</li>
<li>Multi-tasking and time management&nbsp; </li>
</ul>
What we offer?
We offer a variety of exciting benefits to our employees, including:
<ul>
<li>🥘Lunch provided between Monday to Friday on site</li>
<li>🧘&zwj;♀️Wellbeing allowance per year</li>
<li>💲Work from home allowance</li>
<li>🏡Hybrid model</li>
<li>💻2 weeks of remote work (abroad)</li>
<li>📚Other enhanced leave of absence (bereavement, study, birth leave, maternity and parental, service year, marriage leave)</li>
<li>🎂Milestone birthday</li>
<li>🏥Private Health Insurance</li>
<li>♿Temporary Total Disability &amp; Personal Accident Insurances</li>
<li>🛡️Life &amp; Corporate Travel Insurance</li>
<li>💵Discounts with local companies in Malta</li>
<li>💰Optional Pension Plan</li>
<li>✈️Relocation Package (flights, 4 weeks of free accommodation, cash bonus)</li>
</ul>
 Good to Know:
<ul>
<li>Salary: You'll receive a competitive base salary along with a bonus scheme.</li>
<li>Work hours: morning and afternoon shifts</li>
<li>Location: St Julians, Malta</li>
<li>Generous relocation package offered</li>
</ul>


Betsson Group is a leading online gambling company that operates in over 20 countries worldwide, offering a wide range of online gaming products such as sports betting, casino games, poker, and bingo. The company was founded in 1963 and has been a pioneer in the online gaming industry since it launched its first online sportsbook in 2002. Betsson is dedicated to providing the
best customer experience in the industry
and has
won numerous awards for its commitment to excellence.

Betsson is headquartered in Stockholm, Sweden, and employs over 2,000 people across its various offices worldwide. The company is licensed by several regulatory authorities and is committed to responsible gaming practices.


The Wow

Get ready for an incredible opportunity that awaits you at Betsson Group! As a valued member of our team, you'll play a crucial role in our
Customer Service department, working towards our shared goal of providing the best Customer Experience. But that's not all – at Betsson, we believe in limitless possibilities for growth and learning.

Join us in embracing the future of work with our Hybrid Work From Home (WFH) model, offering you the freedom to work three days in our friendly office and two days from the comfort of your own home.



To excel in this role, we're looking for individuals who can:


 - Provide exceptional customer support in both English and Danish, utilizing various communication channels such as emails, chats, and phone calls.

 - Deliver prompt and accurate resolutions to customer inquiries, always striving to go above and beyond to exceed their expectations.

 - Collaborate with our amazing team members to create a seamless and personalized customer experience that sets us apart.

 - Adhere to our company policies and procedures, including following guidelines for player safety, protection, and responsible gaming.



What's in it for me?


When you join Betsson, you'll be part of a fast-paced, multicultural environment where growth is encouraged and valued. Expand your skills and knowledge within the thriving iGaming industry as you embrace the values of One Betsson. As a proud Betssonite, you'll also enjoy a range of exciting perks and benefits.


You're good at:


 - Verbal and written communication in
Danish
and
English

 - Strong Microsoft Office knowledge

 - Background in customer service, this can be face to face, online or via phone calls

 - Multi-tasking and time management





What we offer?

We offer a variety of exciting benefits to our employees, including:


 - 🥘Lunch provided between Monday to Friday on site

 - 🧘‍♀️Wellbeing allowance per year

 - 💲Work from home allowance

 - 🏡Hybrid model

 - 💻2 weeks of remote work (abroad)

 - 📚Other enhanced leave of absence (bereavement, study, birth leave, maternity and parental, service year, marriage leave)

 - 🎂Milestone birthday

 - 🏥Private Health Insurance

 - ♿Temporary Total Disability &amp; Personal Accident Insurances

 - 🛡️Life &amp; Corporate Travel Insurance

 - 💵Discounts with local companies in Malta

 - 💰Optional Pension Plan

 - ✈️Relocation Package (flights, 4 weeks of free accommodation, cash bonus)



Good to Know:


 - Salary: You'll receive a competitive base salary along with a bonus scheme.

 - Work hours: morning and afternoon shifts

 - Location: St Julians, Malta

 - Generous relocation package offered




Danish speaking – Customer Service (inc relocation to Malta)

Customer Service & Protection Agent (FR/EN) – betFIRST

Excellent opportunity to join Betsson Group as our new&nbsp;Business Controller &ndash; Financial Planning and Analysis. 
Overview: We are seeking a dedicated and detail-oriented FP&amp;A Analyst to join our Financial Planning &amp; Analysis team. This role will assist in the preparation of routine and ad-hoc financial reporting, providing key insights and information that support management decision-making. The ideal candidate will have strong analytical skills, a solid understanding of financial performance, and the ability to communicate complex data to senior leadership. 
Key Responsibilities:
<ul>
<li>Monthly Management Accounts:&nbsp;Develop and assist with the preparation of monthly management accounts, focusing primarily on revenue performance and key performance indicators (KPIs) across the P&amp;L.</li>
<li>External Reporting:&nbsp;Lead the preparation of external financial reports, ensuring accurate and timely delivery of monthly and quarterly reports for the Board of Directors, with a strong emphasis on revenue performance.</li>
<li>Revenue Forecasting &amp; Budgeting:&nbsp;Coordinate the revenue forecasting and budgeting processes, ensuring alignment with overall business objectives.</li>
<li>Reporting &amp; Analysis:&nbsp;Assist in the preparation of daily, weekly, and monthly revenue performance reports for finance leaders and operational management.</li>
<li>AARO System Management:&nbsp;Upload operational KPIs into the AARO system to enable in-depth financial performance analysis.</li>
<li>Revenue Performance Support:&nbsp;Handle various requests from senior management related to revenue performance, including the presentation of monthly revenue performance to key stakeholders.</li>
<li>Business Case Support:&nbsp;Assist in compiling business cases for new market entries, marketing investments, and other strategic initiatives.</li>
<li>Competition Reporting:&nbsp;Coordinate and support reporting on competitive performance and market trends.</li>
<li>Employee Targets:&nbsp;Support the calculation, interpretation, and reporting of employee targets, ensuring alignment with financial goals.</li>
<li>Audit Support:&nbsp;Collaborate with external auditors and regulatory bodies, providing accurate revenue-related data and supporting audits. </li>
</ul>
Qualifications &amp; Skills:
<ul>
<li>Bachelor's degree in Finance, Accounting, Economics, or a related field.</li>
<li>Proven experience in financial analysis, FP&amp;A, or a similar role.</li>
<li>Strong understanding of financial statements, KPIs, and performance metrics.</li>
<li>Proficiency in financial reporting tools and systems (e.g., AARO, Excel, etc.).</li>
<li>Strong analytical, problem-solving, and communication skills.</li>
<li>Ability to present complex financial information clearly to both finance and non-finance stakeholders.</li>
<li>Experience working with senior management and providing actionable insights.</li>
<li>Ability to manage multiple tasks and meet tight deadlines. </li>
</ul>
Why Join Us? This is an exciting opportunity to be part of a dynamic team, where your contributions will directly influence key business decisions. If you are passionate about financial analysis and want to make an impact in a fast-paced environment, we encourage you to apply! 
Challenge accepted?


Excellent opportunity to join Betsson Group as our new
Business Controller – Financial Planning and Analysis.



Overview:

We are seeking a dedicated and detail-oriented FP&amp;A Analyst to join our Financial Planning &amp; Analysis team. This role will assist in the preparation of routine and ad-hoc financial reporting, providing key insights and information that support management decision-making. The ideal candidate will have strong analytical skills, a solid understanding of financial performance, and the ability to communicate complex data to senior leadership.



Key Responsibilities:


 - Monthly Management Accounts:
Develop and assist with the preparation of monthly management accounts, focusing primarily on revenue performance and key performance indicators (KPIs) across the P&amp;L.

 - External Reporting:
Lead the preparation of external financial reports, ensuring accurate and timely delivery of monthly and quarterly reports for the Board of Directors, with a strong emphasis on revenue performance.

 - Revenue Forecasting &amp; Budgeting:
Coordinate the revenue forecasting and budgeting processes, ensuring alignment with overall business objectives.

 - Reporting &amp; Analysis:
Assist in the preparation of daily, weekly, and monthly revenue performance reports for finance leaders and operational management.

 - AARO System Management:
Upload operational KPIs into the AARO system to enable in-depth financial performance analysis.

 - Revenue Performance Support:
Handle various requests from senior management related to revenue performance, including the presentation of monthly revenue performance to key stakeholders.

 - Business Case Support:
Assist in compiling business cases for new market entries, marketing investments, and other strategic initiatives.

 - Competition Reporting:
Coordinate and support reporting on competitive performance and market trends.

 - Employee Targets:
Support the calculation, interpretation, and reporting of employee targets, ensuring alignment with financial goals.

 - Audit Support:
Collaborate with external auditors and regulatory bodies, providing accurate revenue-related data and supporting audits.




Qualifications &amp; Skills:


 - Bachelor's degree in Finance, Accounting, Economics, or a related field.

 - Proven experience in financial analysis, FP&amp;A, or a similar role.

 - Strong understanding of financial statements, KPIs, and performance metrics.

 - Proficiency in financial reporting tools and systems (e.g., AARO, Excel, etc.).

 - Strong analytical, problem-solving, and communication skills.

 - Ability to present complex financial information clearly to both finance and non-finance stakeholders.

 - Experience working with senior management and providing actionable insights.

 - Ability to manage multiple tasks and meet tight deadlines.




Why Join Us?

This is an exciting opportunity to be part of a dynamic team, where your contributions will directly influence key business decisions. If you are passionate about financial analysis and want to make an impact in a fast-paced environment, we encourage you to apply!



Challenge accepted?

Business Controller – Financial Planning and Analysis

Are you an experienced Backend .NET/C# Engineer looking for your next career opportunity? The Gaming Area within Product Development is now hiring! The Gaming Area at Betsson Group focuses on Game Play and Game Discovery across all our brands and markets. We aim to offer the best gaming products in the industry and an exciting user experience when playing on our sites. We cover game lobbies, gaming initiatives, provider integrations and more.&nbsp;&nbsp; The Wow
Our Gaming platform is the core of everything we do. It supports all our gaming sites and is central to the company strategy.
You will be part of preparing our journey to containerization, increasing the scalability of our systems while also maintaining their high quality. To accommodate new requirements, we are constantly re-evaluating our systems design and working on exciting new features. You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 25+ online brands! Our brands are used by hundreds of thousands of users and growing
To sum it up: you will be taking our Gaming platform, which is used by a worldwide audience, to a new level! &nbsp; 
Some of the things that we would like to see
Previous experience as a backend developer and relevant experience with some of the core technical skills mentioned below. You are a collaborative person who readily offers help and shares knowledge with your colleagues.
<ul>
<li>C#, .NET, NET Core</li>
<li>Strong API integration skills</li>
<li>SQL Server and NoSQL databases</li>
<li>Unit testing frameworks</li>
<li>Messaging within a microservice architecture</li>
<li>Cloud environment experience e.g. AWS, Azure etc.</li>
<li>Agile development</li>
</ul>
And/or to have experience working with Kafka/RabbitMQ, a modern front-end framework (e.g. Angular), Docker containerization, Domain driven design&nbsp;
&nbsp;
CHALLENGE ACCEPTED?

Backend .NET Software Engineer - Gaming

We are looking for a talented&nbsp;Product Owner to join our dynamic team and help shape the future of our company.&nbsp; 
The Wow
Are you a Product Owner with a passion for i-Gaming, innovation, and a love for improving user experiences? We're looking for a talented product owner to join our team and help us bring Betsson Group's vision &ldquo;to provide the best customer experience in the industry&rdquo; to life.
As Product Owner will take ownership for specific parts of the product offering and for key initiatives on the product roadmap. You will also work closely with engineering teams, product designers, data analysts and stakeholders to continuously improve our products and the user experience. 
A taster of what you will be involved with..
<ul>
<li>Produce detailed product specifications in the form of user stories with detailed acceptance criteria, complemented by descriptive aids such as wireframes and flowcharts where necessary, to ensure the development teams have all required information to deliver the desired outcome.</li>
<li>Lead the product discovery process for assigned initiatives (including hypothesis generation, requirements gathering, design, and scoping) in collaboration with the product manager, product designers, data analysts, and engineers.</li>
<li>Assist the product manager in ensuring that the product development backlog is properly organised, prioritised, and kept up-to-date.</li>
<li>Contribute to the product vision, and champion this vision with stakeholders and the engineering teams.</li>
<li>Ensure that proper analytics, tracking and data collection mechanisms are in place to understand user behaviours and/or product performance.</li>
<li>Provide the necessary product support to the development teams as may be required to aid their delivery.</li>
<li>Work with other parts of the organisation as and when necessary to ensure the expected outcomes are achieved and are measured.</li>
<li>Communicate product releases and the status of ongoing product development to the wider organisation.</li>
<li>Hold effective demos and trainings with stakeholders for new product concepts and releases as and when required.</li>
<li>Ensure that relevant product documentation and wikis are well maintained.</li>
<li>Perform user acceptance testing of new product releases (or ensure co-ordination of).</li>
<li>Continuously reviewing the live product to identify areas for improvement and any deviations from the expected experience.</li>
<li>Assist and support the Product Manager in any matters as may be delegated from time to time.</li>
<li>Learning the market &amp; customer needs through data and customer feedback.</li>
</ul>
&nbsp;
What we are looking for..
<ul>
<li>A relevant academic degree or qualifications; preferably technology and / or business related.</li>
<li>At least 2 years of experience working in a similar role.</li>
<li>Prior experience in the gaming industry will be considered a plus.</li>
<li>Excellent communication skills in English, both verbally and in writing.</li>
<li>Experience working with agile and remote development teams.</li>
<li>Comfortable and confident working with both the technical and commercial sides of an organisation.</li>
<li>Strong problem-solving skills, with the ability to break down complex problems into solvable and easily understandable parts.</li>
<li>Excellent decision-making skills, with the ability to logically measure risk against potential gain.</li>
<li>A team player capable of building positive working relationships across the company.</li>
<li>A keen eye for detail and a user centric mindset. </li>
</ul>
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
&nbsp;
Challenge Accepted?&nbsp;


We are looking for a talented
Product Owner to join our dynamic team and help shape the future of our company.




The Wow

Are you a Product Owner with a passion for i-Gaming, innovation, and a love for improving user experiences? We're looking for a talented product owner to join our team and help us bring Betsson Group's vision “to provide the best customer experience in the industry” to life.

As Product Owner will take ownership for specific parts of the product offering and for key initiatives on the product roadmap. You will also work closely with engineering teams, product designers, data analysts and stakeholders to continuously improve our products and the user experience.



A taster of what you will be involved with..


 - Produce detailed product specifications in the form of user stories with detailed acceptance criteria, complemented by descriptive aids such as wireframes and flowcharts where necessary, to ensure the development teams have all required information to deliver the desired outcome.

 - Lead the product discovery process for assigned initiatives (including hypothesis generation, requirements gathering, design, and scoping) in collaboration with the product manager, product designers, data analysts, and engineers.

 - Assist the product manager in ensuring that the product development backlog is properly organised, prioritised, and kept up-to-date.

 - Contribute to the product vision, and champion this vision with stakeholders and the engineering teams.

 - Ensure that proper analytics, tracking and data collection mechanisms are in place to understand user behaviours and/or product performance.

 - Provide the necessary product support to the development teams as may be required to aid their delivery.

 - Work with other parts of the organisation as and when necessary to ensure the expected outcomes are achieved and are measured.

 - Communicate product releases and the status of ongoing product development to the wider organisation.

 - Hold effective demos and trainings with stakeholders for new product concepts and releases as and when required.

 - Ensure that relevant product documentation and wikis are well maintained.

 - Perform user acceptance testing of new product releases (or ensure co-ordination of).

 - Continuously reviewing the live product to identify areas for improvement and any deviations from the expected experience.

 - Assist and support the Product Manager in any matters as may be delegated from time to time.

 - Learning the market &amp; customer needs through data and customer feedback.





What we are looking for..


 - A relevant academic degree or qualifications; preferably technology and / or business related.

 - At least 2 years of experience working in a similar role.

 - Prior experience in the gaming industry will be considered a plus.

 - Excellent communication skills in English, both verbally and in writing.

 - Experience working with agile and remote development teams.

 - Comfortable and confident working with both the technical and commercial sides of an organisation.

 - Strong problem-solving skills, with the ability to break down complex problems into solvable and easily understandable parts.

 - Excellent decision-making skills, with the ability to logically measure risk against potential gain.

 - A team player capable of building positive working relationships across the company.

 - A keen eye for detail and a user centric mindset.




What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.




Challenge Accepted?
