Malta is not only our sunniest location but also the Headquarters of our company. Betsson Group was one of the first online gaming companies to be licensed on the island way back in 2004. Since then, we have grown to employ over 1,200 talented people of over 60 different nationalities that work across central functions such as HR, Legal and Finance, Customer Service, Odds Compiling, Digital Marketing and Technology.

Website

Facebook

Instagram

Twitter

LinkedIn

Excellent opportunity to join Betsson Group as our new CRM &amp; VIP Analyst.
&nbsp;
The Wow
Are you looking forward to utilize your analytical skills and profound understanding of customer behaviour to drive change and action through science rather than hunch? Are you hungry to learn and develop and feel like you are ready to take the next step in your career? Then take this opportunity to join us as a CRM &amp; VIP Analyst!
&nbsp;
Key responsibilities&nbsp;
<ul>
<li>Work with the regional teams to contribute to CRM campaign strategy and planning, forecasting of spend, and to provide insight-driven recommendations at all stages of the customer lifecycle.</li>
<li>You will be the analytical partner for the CRM, VIP, Casino, and Sports Managers to support in their daily work, promoting data driven decision making around all player activities.</li>
<li>Work closely with Key Account Managers to help them fully understand the VIP portfolio, and what drives VIP activity at different stages of the lifecycle.</li>
<li>You will own all CRM outbound communication stats (SMS, emails, outbound calling, push notifications) &ndash; Deliverability, Open and Click rates etc, enabling the teams to improve continually.</li>
<li>You will guide the teams to understand why some customers play Game A in preference to Game B, and how we can influence customers behaviour with specific CRM activities at certain parts of their lifecycle.</li>
<li>You will assist the managers in predicting bonus risk and fraud elements of a campaign by truly understanding gaming behaviours.</li>
<li>You will analyze CRM &amp; VIP spend to ensure optimisation of investment per lifecycle stage.</li>
<li>You will drive insights around VIP events management ensuring effective investment in this area.</li>
</ul>
&nbsp;
You're good at
<ul>
<li>Clearly understanding the stakeholder&rsquo;s perspective and problem, be a thought partner to identify potential solutions, derive valuable insights and communicate actionable recommendations in a succinct manner.</li>
<li>Using the best base tools (e.g. advanced Excel, use of relational databases such as MySQL) as well as packaged tools such as QlikView, Google Analytics, etc.</li>
<li>Programming languages such as SQL (R desirable, but not a must).</li>
<li>Clearly summarising data and analysis in a simple and concise format.</li>
<li>Working in a dynamic environment with a very flexible approach.</li>
</ul>
&nbsp;
Who we are looking for&nbsp;
<ul>
<li>Someone with a keen interest in Sports and Casino, that has a deep understanding of sports betting and gaming, as this is important when it comes to providing meaningful insights to the stakeholders.</li>
<li>Someone with at least two years of experience as an analyst.</li>
<li>Someone with a good understanding of player bonuses and incentives.</li>
<li>Someone that is proficient in analysis and interpreting data.</li>
</ul>
&nbsp;
We would see it as a positive if you also have:
<ul>
<li>A degree (or equivalent) in one of the quantitative areas, such as Statistics, Maths or Economics.</li>
<li>Worked with Knime, JIRA and/or Confluence.</li>
</ul>
&nbsp;
What&rsquo;s in it for me?
We take great pride in our culture, life at Betsson can be lightning fast with many twists and turns meaning we have to remain agile. We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator always striving to push the boundaries and challenge yourself, then you&rsquo;ve come to the right place.

Betsson Group


Excellent opportunity to join Betsson Group as our new CRM &amp; VIP Analyst.




The Wow

Are you looking forward to utilize your analytical skills and profound understanding of customer behaviour to drive change and action through science rather than hunch? Are you hungry to learn and develop and feel like you are ready to take the next step in your career? Then take this opportunity to join us as a CRM &amp; VIP Analyst!




Key responsibilities



 - Work with the regional teams to contribute to CRM campaign strategy and planning, forecasting of spend, and to provide insight-driven recommendations at all stages of the customer lifecycle.

 - You will be the analytical partner for the CRM, VIP, Casino, and Sports Managers to support in their daily work, promoting data driven decision making around all player activities.

 - Work closely with Key Account Managers to help them fully understand the VIP portfolio, and what drives VIP activity at different stages of the lifecycle.

 - You will own all CRM outbound communication stats (SMS, emails, outbound calling, push notifications) – Deliverability, Open and Click rates etc, enabling the teams to improve continually.

 - You will guide the teams to understand why some customers play Game A in preference to Game B, and how we can influence customers behaviour with specific CRM activities at certain parts of their lifecycle.

 - You will assist the managers in predicting bonus risk and fraud elements of a campaign by truly understanding gaming behaviours.

 - You will analyze CRM &amp; VIP spend to ensure optimisation of investment per lifecycle stage.

 - You will drive insights around VIP events management ensuring effective investment in this area.





You're good at


 - Clearly understanding the stakeholder’s perspective and problem, be a thought partner to identify potential solutions, derive valuable insights and communicate actionable recommendations in a succinct manner.

 - Using the best base tools (e.g. advanced Excel, use of relational databases such as MySQL) as well as packaged tools such as QlikView, Google Analytics, etc.

 - Programming languages such as SQL (R desirable, but not a must).

 - Clearly summarising data and analysis in a simple and concise format.

 - Working in a dynamic environment with a very flexible approach.





Who we are looking for



 - Someone with a keen interest in Sports and Casino, that has a deep understanding of sports betting and gaming, as this is important when it comes to providing meaningful insights to the stakeholders.

 - Someone with at least two years of experience as an analyst.

 - Someone with a good understanding of player bonuses and incentives.

 - Someone that is proficient in analysis and interpreting data.





We would see it as a positive if you also have:


 - A degree (or equivalent) in one of the quantitative areas, such as Statistics, Maths or Economics.

 - Worked with Knime, JIRA and/or Confluence.





What’s in it for me?

We take great pride in our culture, life at Betsson can be lightning fast with many twists and turns meaning we have to remain agile. We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator always striving to push the boundaries and challenge yourself, then you’ve come to the right place.

Active

CRM & VIP Analyst

The Wow
The Marketing Analyst will provide both a strategic and tactical viewpoint to insights and analytics around the Digital Marketing area of the business. You will provide the insights required across the range of digital channels to aid the Marketing team in their decision making and Strategy. You will work within a fast-moving environment, in one of the biggest online gaming companies in Malta.
&nbsp;
The Challenge
In this role you will:
<ul>
<li>Work with, manipulate, and analyse raw data from a variety of sources including Data Warehouse, social media, clickstream data, digital Ad serving platforms, conversion data, or other third-party client data</li>
<li>Perform necessary data cleaning, manipulation, and advanced statistical analysis of marketing and customer data using advanced statistical tools such as Power BI, Python, R, SQL, KNIME or similar</li>
<li>Thorough understanding of key performance metrics on acquisition channels and the underlying marketing technology to aid the team in measuring the success of the channels</li>
<li>Create easy-to-understand presentations and data visualizations, present insights, and findings to both technical and non-technical audiences</li>
<li>Be able to use analytical techniques to contribute towards company growth efforts with the aim to increasing revenue and other key business outcomes</li>
<li>Build, develop and maintain data models, reporting systems, dashboards and performance metrics that support key business decisions specifically for the Programmatic Channel</li>
<li>Stay abreast of new developments in digital marketing and provide suggestions to apply the new opportunities to our business</li>
</ul>
&nbsp;
You&rsquo;re good at:
<ul>
<li>Clearly understanding the stakeholder&rsquo;s perspective and problem, be a thought partner to identify potential solutions, derive valuable insights and communicate actionable recommendations in a succinct manner.</li>
<li>Highly proficient with SQL&nbsp;</li>
<li>Understanding of statistical modelling techniques such as R or Python</li>
<li>A Storyteller &ndash; Has exceptionally strong communications skills, both written and oral</li>
<li>Are a problem solver and can think creatively about challenges</li>
<li>A can-do attitude with a flexible approach and is able to prioritize a large scope of work and deliver priorities by deadlines</li>
<li>Are collaborative and open to others&rsquo; ideas</li>
<li>Have a great attention to detail</li>
<li>Working in a dynamic environment with a very flexible approach.</li>
</ul>
&nbsp;
Who we are looking for:
<ul>
<li>Someone with a degree (or equivalent) in one of the quantitative areas, such as Statistics, Maths or Economics.</li>
<li>Someone with a keen interest in Sports and Casino, that has a deep understanding of sports betting and gaming, as this is important when it comes to providing meaningful insights to the stakeholders.</li>
<li>Someone with experience working as a data insight analyst.</li>
<li>Someone that is proficient in analysis and interpreting data.</li>
</ul>
&nbsp;
What&rsquo;s in it for me?
We take great pride in our culture, life at Betsson can be lightning fast with many twists and turns meaning we have to remain agile. We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator always striving to push the boundaries and challenge yourself, then you&rsquo;ve come to the right place.


The Wow

The Marketing Analyst will provide both a strategic and tactical viewpoint to insights and analytics around the Digital Marketing area of the business. You will provide the insights required across the range of digital channels to aid the Marketing team in their decision making and Strategy. You will work within a fast-moving environment, in one of the biggest online gaming companies in Malta.




The Challenge

In this role you will:


 - Work with, manipulate, and analyse raw data from a variety of sources including Data Warehouse, social media, clickstream data, digital Ad serving platforms, conversion data, or other third-party client data

 - Perform necessary data cleaning, manipulation, and advanced statistical analysis of marketing and customer data using advanced statistical tools such as Power BI, Python, R, SQL, KNIME or similar

 - Thorough understanding of key performance metrics on acquisition channels and the underlying marketing technology to aid the team in measuring the success of the channels

 - Create easy-to-understand presentations and data visualizations, present insights, and findings to both technical and non-technical audiences

 - Be able to use analytical techniques to contribute towards company growth efforts with the aim to increasing revenue and other key business outcomes

 - Build, develop and maintain data models, reporting systems, dashboards and performance metrics that support key business decisions specifically for the Programmatic Channel

 - Stay abreast of new developments in digital marketing and provide suggestions to apply the new opportunities to our business





You’re good at:


 - Clearly understanding the stakeholder’s perspective and problem, be a thought partner to identify potential solutions, derive valuable insights and communicate actionable recommendations in a succinct manner.

 - Highly proficient with SQL


 - Understanding of statistical modelling techniques such as R or Python

 - A Storyteller – Has exceptionally strong communications skills, both written and oral

 - Are a problem solver and can think creatively about challenges

 - A can-do attitude with a flexible approach and is able to prioritize a large scope of work and deliver priorities by deadlines

 - Are collaborative and open to others’ ideas

 - Have a great attention to detail

 - Working in a dynamic environment with a very flexible approach.





Who we are looking for:


 - Someone with a degree (or equivalent) in one of the quantitative areas, such as Statistics, Maths or Economics.

 - Someone with a keen interest in Sports and Casino, that has a deep understanding of sports betting and gaming, as this is important when it comes to providing meaningful insights to the stakeholders.

 - Someone with experience working as a data insight analyst.

 - Someone that is proficient in analysis and interpreting data.





What’s in it for me?

We take great pride in our culture, life at Betsson can be lightning fast with many twists and turns meaning we have to remain agile. We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator always striving to push the boundaries and challenge yourself, then you’ve come to the right place.

Digital Insight Analyst

Excellent opportunity to join Betsson Group as our new Product Analyst 
THE WOW
The Product Analyst will be responsible for supporting the Product Development department in understanding what customers are experiencing on our sites and apps and guide and support decision making to improve these experiences.
The person in this role will need to be a self-starter who takes ownership and is able to prioritize their work in line with business and stakeholder priorities. Passionate about data they will drive change and action through science rather than hunch.
&nbsp;
A Taster of what you'll be doing&nbsp;
<ul>
<li>Work with stakeholders to maintain a record of what is being properly tracked and monitored and what is not, recommending priorities for adding new tracking and monitoring capabilities</li>
<li>Work with stakeholders to define product performance metrics and benchmarks for each metric, ensuring that all metrics are actively being measured against these benchmarks and following up when they are not</li>
<li>Work with stakeholders to prepare and communicate reports, dashboards and, most importantly, insights on the performance of our customer journeys, customer experience and products</li>
<li>Perform detailed analysis on visible trends or to support ad-hoc requests from stakeholders</li>
</ul>
&nbsp;
What's in it for me
The role is primarily intended to ensure we have dedicated focus on understanding the performance of our sites and apps, and the user experience across all key journeys and interactions.
By having a full understanding of what is performing well, what is not performing well, and what is not working at all, the Product Development department will be in a stronger position to quickly address broken or negative experiences and optimise our sites, apps and underlying platforms to deliver an improved customer experience and improve core KPIs.
&nbsp;
You're Good at:
<ul>
<li>Strong analytical skills</li>
<li>Strong visualisation skills</li>
<li>Strong communication, presentation and planning skills</li>
<li>Strong Google Analytics knowledge, or a similar web analytics tool</li>
<li>Strong SQL knowledge</li>
<li>QlikSense knowledge, or a similar visualisation tool</li>
<li>A/B and multivariate testing knowledge</li>
<li>Web technologies knowledge</li>
<li>Experience using Business Intelligence and Operational Intelligence tools</li>
<li>Analytical mind-set and confident working with data to drive decisions </li>
</ul>
&nbsp;Extra awesome:
<ul>
<li>Experience working in cross-functional teams</li>
<li>Experience working with JIRA and Confluence</li>
<li>Experience working with KNIME Analytics Platform</li>
<li>Experience of working in the iGaming industry</li>
<li>Knowledge of programming languages like R or Python</li>
</ul>


Excellent opportunity to join Betsson Group as our new Product Analyst



THE WOW

The Product Analyst will be responsible for supporting the Product Development department in understanding what customers are experiencing on our sites and apps and guide and support decision making to improve these experiences.

The person in this role will need to be a self-starter who takes ownership and is able to prioritize their work in line with business and stakeholder priorities. Passionate about data they will drive change and action through science rather than hunch.




A Taster of what you'll be doing



 - Work with stakeholders to maintain a record of what is being properly tracked and monitored and what is not, recommending priorities for adding new tracking and monitoring capabilities

 - Work with stakeholders to define product performance metrics and benchmarks for each metric, ensuring that all metrics are actively being measured against these benchmarks and following up when they are not

 - Work with stakeholders to prepare and communicate reports, dashboards and, most importantly, insights on the performance of our customer journeys, customer experience and products

 - Perform detailed analysis on visible trends or to support ad-hoc requests from stakeholders





What's in it for me

The role is primarily intended to ensure we have dedicated focus on understanding the performance of our sites and apps, and the user experience across all key journeys and interactions.

By having a full understanding of what is performing well, what is not performing well, and what is not working at all, the Product Development department will be in a stronger position to quickly address broken or negative experiences and optimise our sites, apps and underlying platforms to deliver an improved customer experience and improve core KPIs.




You're Good at:


 - Strong analytical skills

 - Strong visualisation skills

 - Strong communication, presentation and planning skills

 - Strong Google Analytics knowledge, or a similar web analytics tool

 - Strong SQL knowledge

 - QlikSense knowledge, or a similar visualisation tool

 - A/B and multivariate testing knowledge

 - Web technologies knowledge

 - Experience using Business Intelligence and Operational Intelligence tools

 - Analytical mind-set and confident working with data to drive decisions





Extra awesome:


 - Experience working in cross-functional teams

 - Experience working with JIRA and Confluence

 - Experience working with KNIME Analytics Platform

 - Experience of working in the iGaming industry

 - Knowledge of programming languages like R or Python


Product Analyst

Excellent opportunity to join Betsson Group as our new full time CRM Manager &ndash; Sportsbook Retention.
&nbsp;
THE WOW
Betsson Group is seeking a self-driven and detail-oriented CRM expert with a &ldquo;can-do&rdquo; attitude to join our Global CRM &amp; Engagement department. This is a fantastic opportunity to become part of an amazing team of CRM and sports enthusiasts.
In this role you are accountable for the successful end-to-end delivery of below the line (BTL) Sportsbook retention campaigns and communications across a variety of the group&rsquo;s brands and markets. You will be measured on your ability to impact top-line KPIs; your main objectives are to increase retention, prevent churn, drive upsell and ultimately improve the overall player experience and lifetime value.
To be successful in this role, you need a strong understanding of various sports, competitions, and leagues both globally and in Betsson&rsquo;s key markets, along with a genuine passion for sports to understand what drives and motivates customers.
&nbsp;
The Challenge
You will definitely be busy! Here is a taste of what you will be involved with:
<ul>
<li>Customer Communication and Campaigns:&nbsp;Manage and execute hyper-segmented Sportsbook campaigns to increase retention, prevent churn, drive upsell and ultimately improve the overall player experience and lifetime value through personalised interactions with customers.</li>
<li>Project Management:&nbsp;Use JIRA to efficiently manage projects and tasks, and to maintain effective communications with all teams and relevant stakeholders.</li>
<li>Automation and Scalability:&nbsp;Implement automated campaign journeys to increase operational efficiency and enable campaign scalability.</li>
<li>CRM Budget:&nbsp;Utilise advanced prediction modelling to optimise the CRM spend budget. This ensures investment in the right customer segments to drive growth and minimise budget wastage.</li>
<li>Campaign Optimisation:&nbsp;Continuously optimise offers for increased profitability by experimenting with segmentation audience and reward conditions.</li>
<li>Analysis:&nbsp;Ensure that campaign analysis is carried out to determine the ROI, and continually tweak and improve Sportsbook retention lifecycle offers and player communications to maximise profitability.</li>
<li>Process Improvement:&nbsp;Identify opportunities for campaign and process improvement within your team and the broader department, quantify their impact, and drive implementation.</li>
<li>Localisation and Compliance:&nbsp;Optimise CRM plans to be relevant and localised for each market and collaborate with local market teams to understand key sporting events, competitor activity, regulatory requirements, limitations, and local trends.</li>
<li>Cross-Team Collaboration:&nbsp;Work closely with the Support team to optimise campaign customer journeys to reduce contact-drivers.</li>
<li>Stakeholder Reporting:&nbsp;Provide reporting to senior stakeholders on the success of lifecycle activities, demonstrating a deep understanding of what motivates Sportsbook customers.</li>
<li>On-call:&nbsp;In addition to standard working hours, you will also work on a roster along with other Managers and Coordinators to provide afterhours support on any incidents relating to Sportsbook retention campaigns.</li>
</ul>
&nbsp;
You Are Good at
<ul>
<li>Good understanding of player segmentation, player bonuses and incentives.</li>
<li>Excellent ability to interpret CRM data and derive actionable insights.</li>
<li>Proficiency in CRM tools and email marketing platforms, ideally from Salesforce or Xtremepush.</li>
<li>Strong understanding of various sports, competitions, and leagues both globally and in Betsson&rsquo;s key markets, along with a genuine passion for sports to understand what drives and motivates customers.</li>
<li>Great project management skills, enabling you to handle multiple campaigns and tasks concurrently.</li>
<li>Results-driven and customer-focused mindset.</li>
<li>Excellent written and verbal communication skills in English.</li>
<li>Minimum of 4 years&rsquo; CRM experience, ideally from a similar role in the iGaming industry.</li>
<li>Experience from working in a multi-brand and multi-jurisdiction environment.</li>
</ul>
&nbsp;
Extra Awesome
<ul>
<li>Proficiency in Spanish, Portuguese, Greek, Latvian, Polish, or one of the Scandinavian languages is a significant plus.</li>
</ul>
&nbsp;
What is in it for me?
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.


Excellent opportunity to join Betsson Group as our new full time CRM Manager – Sportsbook Retention.




THE WOW

Betsson Group is seeking a self-driven and detail-oriented CRM expert with a “can-do” attitude to join our Global CRM &amp; Engagement department. This is a fantastic opportunity to become part of an amazing team of CRM and sports enthusiasts.

In this role you are accountable for the successful end-to-end delivery of below the line (BTL) Sportsbook retention campaigns and communications across a variety of the group’s brands and markets. You will be measured on your ability to impact top-line KPIs; your main objectives are to increase retention, prevent churn, drive upsell and ultimately improve the overall player experience and lifetime value.

To be successful in this role, you need a strong understanding of various sports, competitions, and leagues both globally and in Betsson’s key markets, along with a genuine passion for sports to understand what drives and motivates customers.




The Challenge

You will definitely be busy! Here is a taste of what you will be involved with:


 - Customer Communication and Campaigns:
Manage and execute hyper-segmented Sportsbook campaigns to increase retention, prevent churn, drive upsell and ultimately improve the overall player experience and lifetime value through personalised interactions with customers.

 - Project Management:
Use JIRA to efficiently manage projects and tasks, and to maintain effective communications with all teams and relevant stakeholders.

 - Automation and Scalability:
Implement automated campaign journeys to increase operational efficiency and enable campaign scalability.

 - CRM Budget:
Utilise advanced prediction modelling to optimise the CRM spend budget. This ensures investment in the right customer segments to drive growth and minimise budget wastage.

 - Campaign Optimisation:
Continuously optimise offers for increased profitability by experimenting with segmentation audience and reward conditions.

 - Analysis:
Ensure that campaign analysis is carried out to determine the ROI, and continually tweak and improve Sportsbook retention lifecycle offers and player communications to maximise profitability.

 - Process Improvement:
Identify opportunities for campaign and process improvement within your team and the broader department, quantify their impact, and drive implementation.

 - Localisation and Compliance:
Optimise CRM plans to be relevant and localised for each market and collaborate with local market teams to understand key sporting events, competitor activity, regulatory requirements, limitations, and local trends.

 - Cross-Team Collaboration:
Work closely with the Support team to optimise campaign customer journeys to reduce contact-drivers.

 - Stakeholder Reporting:
Provide reporting to senior stakeholders on the success of lifecycle activities, demonstrating a deep understanding of what motivates Sportsbook customers.

 - On-call:
In addition to standard working hours, you will also work on a roster along with other Managers and Coordinators to provide afterhours support on any incidents relating to Sportsbook retention campaigns.





You Are Good at


 - Good understanding of player segmentation, player bonuses and incentives.

 - Excellent ability to interpret CRM data and derive actionable insights.

 - Proficiency in CRM tools and email marketing platforms, ideally from Salesforce or Xtremepush.

 - Strong understanding of various sports, competitions, and leagues both globally and in Betsson’s key markets, along with a genuine passion for sports to understand what drives and motivates customers.

 - Great project management skills, enabling you to handle multiple campaigns and tasks concurrently.

 - Results-driven and customer-focused mindset.

 - Excellent written and verbal communication skills in English.

 - Minimum of 4 years’ CRM experience, ideally from a similar role in the iGaming industry.

 - Experience from working in a multi-brand and multi-jurisdiction environment.





Extra Awesome


 - Proficiency in Spanish, Portuguese, Greek, Latvian, Polish, or one of the Scandinavian languages is a significant plus.





What is in it for me?

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.

CRM Manager - Sportsbook Retention

Latest jobs

Step into a pivotal role as a Managing Director for Denmark, where you&rsquo;ll drive the growth and success of our brand in the Danish market.
&nbsp;
What&rsquo;s in it for you:&nbsp;
<ul>
<li>Full Ownership: Take full P&amp;L responsibility for the Danish market, shaping the future of our brand in Denmark.&nbsp;</li>
<li>Strategic Impact: Drive customer experience, lifecycle management, and marketing strategy to directly influence business growth.&nbsp;</li>
<li>Revenue Growth: Play a key role in monetizing customers and driving revenue, making a measurable impact on the company&rsquo;s success.&nbsp;</li>
<li>Leadership Opportunity: Lead and develop a talented team of local experts and professionals.&nbsp;</li>
<li>Market Influence: Develop and implement market-specific strategies that align with local needs and trends.&nbsp;</li>
<li>Brand Execution: Ensure the successful execution of our brand&rsquo;s vision in Denmark, directly contributing to the company&rsquo;s regional expansion.</li>
</ul>
&nbsp;
Key Responsibilities:&nbsp;
<ul>
<li>Full P&amp;L Responsibility: Own the full P&amp;L of the Danish market, driving customer experience, lifecycle management, and revenue growth through strategic initiatives.&nbsp;</li>
<li>Team Leadership: Lead and develop a best-in-class team of local experts and professionals, fostering a high-performance culture.&nbsp;</li>
<li>Revenue Growth: Monetize customers through effective strategies and initiatives, focusing on upselling, cross-selling, and maximizing customer lifetime value.&nbsp;</li>
<li>Local Strategy &amp; Planning: Develop and implement market-specific strategies and plans. Manage the local budget and oversee quarterly local market and CRM plans in collaboration with Central teams.&nbsp;</li>
<li>Customer Lifecycle Management: Oversee the entire customer lifecycle, from acquisition to retention, ensuring a seamless and engaging customer journey.&nbsp;</li>
<li>Marketing Execution: Drive brand awareness through a mix of onsite and offsite marketing channels, ensuring alignment with market trends and local customer behaviour.&nbsp;</li>
<li>Customer Engagement &amp; Experience: Ensure customer engagement through targeted marketing and optimized site experiences. Proactively identify opportunities to improve the customer journey.&nbsp;</li>
<li>Operational Excellence: Optimize daily operations to enhance quarterly performance and achieve annual revenue targets.&nbsp;</li>
<li>Compliance: Ensure all market executions comply with local regulations and company standards.&nbsp;</li>
<li>Market Analysis: Stay informed of industry trends, market conditions, and&nbsp;competitor activities to ensure the company remains competitive and innovative&nbsp;</li>
<li>Market networking: Take part of trade association work, regulatory forums and local media updates.</li>
</ul>
&nbsp;
Requirements:&nbsp;
<ul>
<li>Education:&nbsp;Bachelor&rsquo;s degree in business, Marketing, Economics, or related field; MBA preferred.&nbsp;</li>
<li>Experience:&nbsp;Proven P&amp;L management and business growth experience in the Danish market, ideally in e-commerce, retail, or digital marketing.&nbsp;</li>
<li>Leadership:&nbsp;Strong leadership skills with experience in managing and developing high-performing teams.&nbsp;</li>
<li>Market Knowledge:&nbsp;In-depth understanding of the Danish market, including customer behaviour, trends, and regulations.&nbsp;</li>
<li>Analytical &amp; Strategic Skills:&nbsp;Data-driven with strong analytical skills and the ability to translate strategy into action.&nbsp;</li>
<li>Customer Focus:&nbsp;Passion for enhancing customer experience and engagement.&nbsp;</li>
<li>Languages:&nbsp;Native proficiency in Danish and fluent in English.&nbsp;</li>
<li>Compliance:&nbsp;Familiarity with Danish regulations, consumer protection, and advertising standards.&nbsp;</li>
<li>Communication:&nbsp;Excellent communication and presentation skills.</li>
</ul>


Step into a pivotal role as a Managing Director for Denmark, where you’ll drive the growth and success of our brand in the Danish market.




What’s in it for you:



 - Full Ownership: Take full P&amp;L responsibility for the Danish market, shaping the future of our brand in Denmark.


 - Strategic Impact: Drive customer experience, lifecycle management, and marketing strategy to directly influence business growth.


 - Revenue Growth: Play a key role in monetizing customers and driving revenue, making a measurable impact on the company’s success.


 - Leadership Opportunity: Lead and develop a talented team of local experts and professionals.


 - Market Influence: Develop and implement market-specific strategies that align with local needs and trends.


 - Brand Execution: Ensure the successful execution of our brand’s vision in Denmark, directly contributing to the company’s regional expansion.





Key Responsibilities:



 - Full P&amp;L Responsibility: Own the full P&amp;L of the Danish market, driving customer experience, lifecycle management, and revenue growth through strategic initiatives.


 - Team Leadership: Lead and develop a best-in-class team of local experts and professionals, fostering a high-performance culture.


 - Revenue Growth: Monetize customers through effective strategies and initiatives, focusing on upselling, cross-selling, and maximizing customer lifetime value.


 - Local Strategy &amp; Planning: Develop and implement market-specific strategies and plans. Manage the local budget and oversee quarterly local market and CRM plans in collaboration with Central teams.


 - Customer Lifecycle Management: Oversee the entire customer lifecycle, from acquisition to retention, ensuring a seamless and engaging customer journey.


 - Marketing Execution: Drive brand awareness through a mix of onsite and offsite marketing channels, ensuring alignment with market trends and local customer behaviour.


 - Customer Engagement &amp; Experience: Ensure customer engagement through targeted marketing and optimized site experiences. Proactively identify opportunities to improve the customer journey.


 - Operational Excellence: Optimize daily operations to enhance quarterly performance and achieve annual revenue targets.


 - Compliance: Ensure all market executions comply with local regulations and company standards.


 - Market Analysis: Stay informed of industry trends, market conditions, and
competitor activities to ensure the company remains competitive and innovative


 - Market networking: Take part of trade association work, regulatory forums and local media updates.





Requirements:



 - Education:
Bachelor’s degree in business, Marketing, Economics, or related field; MBA preferred.


 - Experience:
Proven P&amp;L management and business growth experience in the Danish market, ideally in e-commerce, retail, or digital marketing.


 - Leadership:
Strong leadership skills with experience in managing and developing high-performing teams.


 - Market Knowledge:
In-depth understanding of the Danish market, including customer behaviour, trends, and regulations.


 - Analytical &amp; Strategic Skills:
Data-driven with strong analytical skills and the ability to translate strategy into action.


 - Customer Focus:
Passion for enhancing customer experience and engagement.


 - Languages:
Native proficiency in Danish and fluent in English.


 - Compliance:
Familiarity with Danish regulations, consumer protection, and advertising standards.


 - Communication:
Excellent communication and presentation skills.


 Managing Director Denmark

As a Data Scientist you&rsquo;ll be working to build cutting edge models to support our business. This pivotal role involves understanding business problems, identifying the best techniques and models to be used to resolve them and developing AI and Machine learning solutions that can be taken to production. You&rsquo;ll be serving as the Subject matter expert for the area, leading AI related projects ensuring the value for the stakeholder. As an important part of the AI Centre of Excellence, this function also will help to promote the awareness, integration and utilization of AI across the organization, and spearheading innovative AI solutions into Betsson&rsquo;s suite of products and services.
&nbsp;
The Wow
At&nbsp;Betsson, we are dedicated to delivering the best&nbsp;customer&nbsp;experiences in the iGaming industry. As a market leader, we offer online gaming products in multiple markets, driving innovation and excellence across our platforms. Join our passionate team as we build and&nbsp;maintain&nbsp;a cutting-edge, scalable data infrastructure supporting multiple brands and&nbsp;jurisdictions. Your work will directly&nbsp;impact&nbsp;users and contribute to our ongoing success in the competitive market.&nbsp;
&nbsp;
Key Responsibilities
<ul>
<li>Identify, analyse, define and understand business problems.</li>
<li>Collecting, cleaning, and preprocessing data to ensure its quality and reliability to build solutions.</li>
<li>Prototype data science models. </li>
<li>Use exploratory analysis methodologies to identify patterns and trends to use with the right statistical methods (clustering, PCA, regression, significance testing).</li>
<li>Work with descriptive and predictive analytics (e.g. linear regression &amp; propensity models, customer segmentation, data mining and trigger identification). </li>
<li>Work with the Machine Learning Engineer, within the data function, to implement and productionise the models whilst monitoring the performance.</li>
<li>Evaluating the performance of models and refining them as needed</li>
<li>Presenting the results and suggestions to relevant parties by using easily understandable visuals and concise reports</li>
<li>Working with teams across different functions to implement solutions based on data analysis</li>
</ul>
&nbsp;
&nbsp;What we are looking for
<ul>
<li>Bachelor&rsquo;s in computer science, Machine Learning, Artificial Intelligence, or a related field. Certifications on AWS AI, Microsoft OpenAI or Snowflake would be considered a plus.</li>
<li>At least 3 years of experience as a Data Scientist, developing complex AI and Machine Learning solutions.</li>
<li>Deep knowledge on Python and Machine/Deep Learning Frameworks like PyTorch, Keras, SciKit Learn or Tensorflow.</li>
<li>Deep knowledge on cutting-edge Machine Learning and Deep Learning technologies and techniques.</li>
<li>Good Knowledge on AWS AI and Machine Learning Offering (like SageMaker and BedRock)</li>
<li>Good Knowledge on Generative AI concepts and application</li>
<li>Experience on developing Data Science Projects in complex environments</li>
<li>Experience on Data Wrangling and Exploratory data Analysis</li>
<li>Experience developing Machine Learning and Deep Learning Models that can be productionized</li>
<li>Experience on conducting experiments and identifying the best techniques to apply to different use cases and solutions</li>
<li>Great Communicating with commercial stakeholders, explaining data concepts in a non-technical language.&nbsp;</li>
<li>A dynamic personality with a very flexible approach. &nbsp;</li>
<li>Product Mindset.</li>
<li>Adaptive, resilient, and collaborative.</li>
</ul>


As a Data Scientist you’ll be working to build cutting edge models to support our business. This pivotal role involves understanding business problems, identifying the best techniques and models to be used to resolve them and developing AI and Machine learning solutions that can be taken to production. You’ll be serving as the Subject matter expert for the area, leading AI related projects ensuring the value for the stakeholder. As an important part of the AI Centre of Excellence, this function also will help to promote the awareness, integration and utilization of AI across the organization, and spearheading innovative AI solutions into Betsson’s suite of products and services.




The Wow

At
Betsson, we are dedicated to delivering the best
customer
experiences in the iGaming industry. As a market leader, we offer online gaming products in multiple markets, driving innovation and excellence across our platforms. Join our passionate team as we build and
maintain
a cutting-edge, scalable data infrastructure supporting multiple brands and
jurisdictions. Your work will directly
impact
users and contribute to our ongoing success in the competitive market.





Key Responsibilities


 - Identify, analyse, define and understand business problems.

 - Collecting, cleaning, and preprocessing data to ensure its quality and reliability to build solutions.

 - Prototype data science models. 

 - Use exploratory analysis methodologies to identify patterns and trends to use with the right statistical methods (clustering, PCA, regression, significance testing).

 - Work with descriptive and predictive analytics (e.g. linear regression &amp; propensity models, customer segmentation, data mining and trigger identification). 

 - Work with the Machine Learning Engineer, within the data function, to implement and productionise the models whilst monitoring the performance.

 - Evaluating the performance of models and refining them as needed

 - Presenting the results and suggestions to relevant parties by using easily understandable visuals and concise reports

 - Working with teams across different functions to implement solutions based on data analysis






What we are looking for


 - Bachelor’s in computer science, Machine Learning, Artificial Intelligence, or a related field. Certifications on AWS AI, Microsoft OpenAI or Snowflake would be considered a plus.

 - At least 3 years of experience as a Data Scientist, developing complex AI and Machine Learning solutions.

 - Deep knowledge on Python and Machine/Deep Learning Frameworks like PyTorch, Keras, SciKit Learn or Tensorflow.

 - Deep knowledge on cutting-edge Machine Learning and Deep Learning technologies and techniques.

 - Good Knowledge on AWS AI and Machine Learning Offering (like SageMaker and BedRock)

 - Good Knowledge on Generative AI concepts and application

 - Experience on developing Data Science Projects in complex environments

 - Experience on Data Wrangling and Exploratory data Analysis

 - Experience developing Machine Learning and Deep Learning Models that can be productionized

 - Experience on conducting experiments and identifying the best techniques to apply to different use cases and solutions

 - Great Communicating with commercial stakeholders, explaining data concepts in a non-technical language.


 - A dynamic personality with a very flexible approach. 


 - Product Mindset.

 - Adaptive, resilient, and collaborative.


Senior Data Scientist

Are you experienced with Test Automation and ready for your next challenge? Our Product Development organisation spans across 4+ locations, with the most creative teams in the industry! If you are passionate about the latest technologies and can handle mission-critical responsibilities, then this is the role for you! We are looking for a QA Engineer to help us in the beginning of our journey to bring new and innovative iGaming products and brands to the market, leveraging the exciting possibilities provided by Web3 concepts and technologies.
&nbsp;
The Wow
We are currently looking for an Automation Engineer to help us build and support our Brands quality coverage. As part of an end-to-end team, you will be applying your automation skills to cover a wide range of scenarios involving commercial and regulatory components, making sure no bugs reach our production environment and the need for manual coverage is reduced. You will also be responsible for contributing to our codebase directly, making changes to our components as necessary to increase our quality robustness.
&nbsp;
A taster of what you will be involved with
<ul>
<li>Work on maintaining and improving our automation framework using latest trends, technologies and best practices to safeguard our product quality.&nbsp;</li>
<li>Develop deep knowledge of our product in order to identify weaknesses in our coverage and address them.</li>
<li>Continue promoting the Quality-Built-In mindset in our day-to-day work by assisting the other engineers and come up with process improvements.&nbsp;</li>
<li>Research on tooling improvements, CI/CD pipeline configuration and Release process automation.</li>
<li>Be directly involved in our product&rsquo;s codebase with the ability to perform code changes on features in scope of adding better quality coverage, robustness and reduce time-to-market</li>
</ul>
&nbsp;
What we are looking for:
<ul>
<li>2+ years experience in a similar role involving Quality</li>
<li>Good understanding of Quality methodologies, best practices and techniques for code coverage</li>
<li>A passion for Quality and Development in order to bring the best experience to the customer.&nbsp;</li>
<li>Confident in both written and spoken English</li>
</ul>
&nbsp;
Experience with libraries, frameworks and languages such as:
<ul>
<li>Cucumber</li>
<li>Jest</li>
<li>Puppeteer / Playwright</li>
<li>Typescript / Javascript</li>
<li>Experience with TeamCity and Github Action for CI/CD integration</li>
<li>Familiar with tools such as JIRA, for issue tracking and Confluence;</li>
<li>Self-starter, analytical and with a positive &ldquo;can-do&rdquo; attitude.</li>
<li>Experience with Frontend libraries such as Angular would be considered a plus</li>
<li>Experience in IGaming industry is considered a plus</li>
<li>Degree or equivalent certification is considered a plus</li>
<li>ISTQB qualification is considered a plus</li>
</ul>
&nbsp;
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 1200 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.


Are you experienced with Test Automation and ready for your next challenge? Our Product Development organisation spans across 4+ locations, with the most creative teams in the industry! If you are passionate about the latest technologies and can handle mission-critical responsibilities, then this is the role for you! We are looking for a QA Engineer to help us in the beginning of our journey to bring new and innovative iGaming products and brands to the market, leveraging the exciting possibilities provided by Web3 concepts and technologies.




The Wow

We are currently looking for an Automation Engineer to help us build and support our Brands quality coverage. As part of an end-to-end team, you will be applying your automation skills to cover a wide range of scenarios involving commercial and regulatory components, making sure no bugs reach our production environment and the need for manual coverage is reduced. You will also be responsible for contributing to our codebase directly, making changes to our components as necessary to increase our quality robustness.




A taster of what you will be involved with


 - Work on maintaining and improving our automation framework using latest trends, technologies and best practices to safeguard our product quality.


 - Develop deep knowledge of our product in order to identify weaknesses in our coverage and address them.

 - Continue promoting the Quality-Built-In mindset in our day-to-day work by assisting the other engineers and come up with process improvements.


 - Research on tooling improvements, CI/CD pipeline configuration and Release process automation.

 - Be directly involved in our product’s codebase with the ability to perform code changes on features in scope of adding better quality coverage, robustness and reduce time-to-market





What we are looking for:


 - 2+ years experience in a similar role involving Quality

 - Good understanding of Quality methodologies, best practices and techniques for code coverage

 - A passion for Quality and Development in order to bring the best experience to the customer.


 - Confident in both written and spoken English





Experience with libraries, frameworks and languages such as:


 - Cucumber

 - Jest

 - Puppeteer / Playwright

 - Typescript / Javascript

 - Experience with TeamCity and Github Action for CI/CD integration

 - Familiar with tools such as JIRA, for issue tracking and Confluence;

 - Self-starter, analytical and with a positive “can-do” attitude.

 - Experience with Frontend libraries such as Angular would be considered a plus

 - Experience in IGaming industry is considered a plus

 - Degree or equivalent certification is considered a plus

 - ISTQB qualification is considered a plus





What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 1200 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.

Web3 - QA Engineer

Are you an experienced Automation Engineer looking for your next challenge? The Gaming Area within Product Development is now hiring! The Gaming Area at Betsson Group focuses on Game Play and Game Discovery across all our brands and markets. We aim to offer the best gaming products in the industry and an exciting user experience when playing on our sites. We cover game lobbies, gaming initiatives, provider integrations and much more.&nbsp;
The Gaming Area at Betsson Group focuses on Game Play and Game Discovery across all our brands and markets. We aim to offer the best gaming products in the industry and an exciting user experience when playing on our sites. We cover game lobbies, gaming initiatives, provider integrations and much more.
&nbsp;
What we would like to see
For our Frontend related tests you should have proven knowledge of a scripting language, preferably JavaScript/TypeScript. For API and Backend tests, C# would be great. As long as you are familiar with one of these programming languages, everything else can be learnt!
&nbsp;
Experience with the following tools:
<ul>
<li>Frontend test frameworks (Selenium, Cypress, Puppeteer, Playwright etc)</li>
<li>Experience with Postman, JMeter or similar tools</li>
<li>JavaScript or .NET based systems </li>
</ul>
A taster of what you will be involved with
As our Automation Engineer, you will be involved with a few exciting projects,&nbsp;but on a day to day you will be..
<ul>
<li>Writing test cases, test plans, test strategy</li>
<li>Prioritizing tests to execute them as fast as possible and still being able to get the most value out of them</li>
<li>Understanding the scope of the different testing activities</li>
<li>Bug handling in different stages and environments</li>
</ul>
&nbsp;
What we offer
We offer a fun and challenging role in a helpful and dynamic environment. For the right person, there are many different career paths at Betsson, both if you want to deepen your technical skills or work with leadership in the future. We strive to be the best in whatever field we choose to play on, and we make sure to have fun along the way! 
<ul>
<li>Very competitive remuneration based on experience</li>
<li>Free Parking nearby the office</li>
<li>Fitness Allowance, Health Insurance, activities, events</li>
<li>Paid sick leave days</li>
<li>Hybrid working policy: 3 days in the office (Monday, Wednesdays and Fridays) and 2 days remote</li>
</ul>


Are you an experienced Automation Engineer looking for your next challenge? The Gaming Area within Product Development is now hiring! The Gaming Area at Betsson Group focuses on Game Play and Game Discovery across all our brands and markets. We aim to offer the best gaming products in the industry and an exciting user experience when playing on our sites. We cover game lobbies, gaming initiatives, provider integrations and much more.


The Gaming Area at Betsson Group focuses on Game Play and Game Discovery across all our brands and markets. We aim to offer the best gaming products in the industry and an exciting user experience when playing on our sites. We cover game lobbies, gaming initiatives, provider integrations and much more.




What we would like to see

For our Frontend related tests you should have proven knowledge of a scripting language, preferably JavaScript/TypeScript. For API and Backend tests, C# would be great. As long as you are familiar with one of these programming languages, everything else can be learnt!




Experience with the following tools:


 - Frontend test frameworks (Selenium, Cypress, Puppeteer, Playwright etc)

 - Experience with Postman, JMeter or similar tools

 - JavaScript or .NET based systems




A taster of what you will be involved with

As our Automation Engineer, you will be involved with a few exciting projects,
but on a day to day you will be..


 - Writing test cases, test plans, test strategy

 - Prioritizing tests to execute them as fast as possible and still being able to get the most value out of them

 - Understanding the scope of the different testing activities

 - Bug handling in different stages and environments





What we offer

We offer a fun and challenging role in a helpful and dynamic environment. For the right person, there are many different career paths at Betsson, both if you want to deepen your technical skills or work with leadership in the future. We strive to be the best in whatever field we choose to play on, and we make sure to have fun along the way!




 - Very competitive remuneration based on experience

 - Free Parking nearby the office

 - Fitness Allowance, Health Insurance, activities, events

 - Paid sick leave days

 - Hybrid working policy: 3 days in the office (Monday, Wednesdays and Fridays) and 2 days remote


QA Engineer - Gaming

We are seeking an experienced and hands on AI Architect. This pivotal role involves the Design and Development of our AI/ML platform architecture, serving as the Subject matter expert for the AI Field. This position requires deep knowledge on Cloud AI Platforms, and excellent communication and presentation skills. As an important part of the AI Center of Excellence, this function also will help to promote the awareness, integration and utilization of AI across the organization, working with other architects to build a robust, scalable and integrated platform, to support Betsson&rsquo;s suite of products and services.
&nbsp;
The Wow
At&nbsp;Betsson, we are dedicated to delivering the best&nbsp;customer&nbsp;experiences in the iGaming industry. As a market leader, we offer online gaming products in multiple markets, driving innovation and excellence across our platforms. Join our passionate team as we build and&nbsp;maintain&nbsp;a cutting-edge, scalable data infrastructure supporting multiple brands and&nbsp;jurisdictions. Your work will directly&nbsp;impact&nbsp;users and contribute to our ongoing success in the competitive market.&nbsp;
&nbsp;
Key Responsibilities
Technical Leadership:&nbsp;
<ul>
<li>Lead the Design and development of Betsson&rsquo;s AI platforms and solutions, promote the alignment with other architects to ensure the interoperability and seamless integration with Betsson&rsquo;s different platforms</li>
<li>Stay updated on industry trends, emerging technologies, and best practices to inform strategy development and ensure competitiveness</li>
<li>Direct the exploration and implementation of new AI technologies and methodologies, including Generative AI and MLOps.</li>
</ul>
Solution Development and Implementation:
<ul>
<li>Design, develop, deploy and maintain a framework and a platform to leverage and standardize the utilization of AI and Machine learning across the company.</li>
</ul>
&nbsp;
What we are looking for
<ul>
<li>Bachelor&rsquo;s in computer science, Machine Learning, Artificial Intelligence, or a related field. Master&rsquo;s or Ph.D. in AI would be considered a plus.</li>
<li>At least 5 years of experience in AI Field, have developed AI solutions and products, with significant experience in developing cutting edge platforms using Cloud (preferably AWS) and LLMs to enable seamless evolution and standardized utilization of the AI and Machine Learning by organization.</li>
<li>Demonstrated expertise in managing complex Data/AI/ML Architecture and delivering results in a fast-paced environment.</li>
<li>Experience on creating RAG systems and to build applications using flow and agents based on LLMs.</li>
<li>Experience with MLOps and DevOps for data and AI Solutions.</li>
<li>Proficiency in AI technologies, event driven and real time data analytics environments, development, and utilization of machine learning algorithms, MLOps, online feature stores for real time low latency applications, Generative AI Cloud Frameworks and Prompt/Flow/Agent Engineering</li>
<li>Stay abreast of emerging trends and technologies in the AI and ML space to proactively implement improvements, suggest innovative ways and ensuring Betsson remains at the forefront of innovation in this dynamic field.</li>
<li>Excellent communication skills, capable of translating complex AI concepts into clear business strategies to be communicated to different stakeholders at different levels of seniority and skills.</li>
</ul>


We are seeking an experienced and hands on AI Architect. This pivotal role involves the Design and Development of our AI/ML platform architecture, serving as the Subject matter expert for the AI Field. This position requires deep knowledge on Cloud AI Platforms, and excellent communication and presentation skills. As an important part of the AI Center of Excellence, this function also will help to promote the awareness, integration and utilization of AI across the organization, working with other architects to build a robust, scalable and integrated platform, to support Betsson’s suite of products and services.




The Wow

At
Betsson, we are dedicated to delivering the best
customer
experiences in the iGaming industry. As a market leader, we offer online gaming products in multiple markets, driving innovation and excellence across our platforms. Join our passionate team as we build and
maintain
a cutting-edge, scalable data infrastructure supporting multiple brands and
jurisdictions. Your work will directly
impact
users and contribute to our ongoing success in the competitive market.





Key Responsibilities

Technical Leadership:



 - Lead the Design and development of Betsson’s AI platforms and solutions, promote the alignment with other architects to ensure the interoperability and seamless integration with Betsson’s different platforms

 - Stay updated on industry trends, emerging technologies, and best practices to inform strategy development and ensure competitiveness

 - Direct the exploration and implementation of new AI technologies and methodologies, including Generative AI and MLOps.


Solution Development and Implementation:


 - Design, develop, deploy and maintain a framework and a platform to leverage and standardize the utilization of AI and Machine learning across the company.





What we are looking for


 - Bachelor’s in computer science, Machine Learning, Artificial Intelligence, or a related field. Master’s or Ph.D. in AI would be considered a plus.

 - At least 5 years of experience in AI Field, have developed AI solutions and products, with significant experience in developing cutting edge platforms using Cloud (preferably AWS) and LLMs to enable seamless evolution and standardized utilization of the AI and Machine Learning by organization.

 - Demonstrated expertise in managing complex Data/AI/ML Architecture and delivering results in a fast-paced environment.

 - Experience on creating RAG systems and to build applications using flow and agents based on LLMs.

 - Experience with MLOps and DevOps for data and AI Solutions.

 - Proficiency in AI technologies, event driven and real time data analytics environments, development, and utilization of machine learning algorithms, MLOps, online feature stores for real time low latency applications, Generative AI Cloud Frameworks and Prompt/Flow/Agent Engineering

 - Stay abreast of emerging trends and technologies in the AI and ML space to proactively implement improvements, suggest innovative ways and ensuring Betsson remains at the forefront of innovation in this dynamic field.

 - Excellent communication skills, capable of translating complex AI concepts into clear business strategies to be communicated to different stakeholders at different levels of seniority and skills.


AI Architect

Our Data Engineering team is looking for an Engineering Manager to join the team!&nbsp; 
The Wow
As an Engineering Manager at Betsson Group, your primary responsibilities will be geared towards building and leading high-performing engineering teams, meaning a lot of your focus will be on our most important asset &ndash; our people! You will work closely with your product and design counterparts on the planning and scoping of the product development roadmap, where you will be accountable for the engineering teams&rsquo; delivery and on ensure that the processes are well designed and that they are followed, the team and products performance are measurable, and the overall quality is the best. You will also be expected to take ownership and responsibility for the technical stability and performance of the products developed by your team, ensuring additional and incremental value is delivered to the stakeholders at every iteration.


Our Data Engineering team is looking for an Engineering Manager to join the team!




The Wow

As an Engineering Manager at Betsson Group, your primary responsibilities will be geared towards building and leading high-performing engineering teams, meaning a lot of your focus will be on our most important asset – our people! You will work closely with your product and design counterparts on the planning and scoping of the product development roadmap, where you will be accountable for the engineering teams’ delivery and on ensure that the processes are well designed and that they are followed, the team and products performance are measurable, and the overall quality is the best. You will also be expected to take ownership and responsibility for the technical stability and performance of the products developed by your team, ensuring additional and incremental value is delivered to the stakeholders at every iteration.
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Data - Engineering Manager

Betsson Group &auml;r ett ledande f&ouml;retag inom onlinespel som verkar i &ouml;ver 20 l&auml;nder v&auml;rlden &ouml;ver och erbjuder ett brett utbud av onlinespelprodukter s&aring;som sportsbetting, casinospel, poker och bingo. F&ouml;retaget grundades 1963 och har varit en pionj&auml;r inom onlinespelindustrin sedan det lanserade sin f&ouml;rsta online-bokmaker &aring;r 2002. Betsson &auml;r dedikerade till att erbjuda den b&auml;sta kundupplevelsen i branschen och har vunnit flera priser f&ouml;r sitt &aring;tagande f&ouml;r excellens.
Betsson har sitt huvudkontor i Stockholm, Sverige, och syssels&auml;tter &ouml;ver 2 000 personer p&aring; sina olika kontor v&auml;rlden &ouml;ver. F&ouml;retaget &auml;r licensierat av flera regleringsmyndigheter och &auml;r engagerade i ansvarsfulla spelpolicyer. 
Role:
Rollen som kundtj&auml;nstagent hos Betsson Group inneb&auml;r att hj&auml;lpa svenska och engelsktalande kunder via e-post, chatt och telefon. Denna roll kr&auml;ver starka kommunikationsf&auml;rdigheter, f&ouml;rm&aring;ga att hantera flera uppgifter samtidigt och god tidsplanering.
Kundtj&auml;nstagenterna ansvarar f&ouml;r att &ouml;vers&auml;tta marknadsf&ouml;ringstexter och unders&ouml;kningar samt hantera kundkonton i enlighet med ansvarsfullt spelande. Betsson Group erbjuder en m&aring;ngkulturell och v&auml;nlig arbetsmilj&ouml; som uppmuntrar anst&auml;llda att utveckla sina f&auml;rdigheter och kunskaper inom iGaming-industrin. Kundtj&auml;nstrollen &auml;r avg&ouml;rande f&ouml;r att leverera den b&auml;sta m&ouml;jliga kundupplevelsen. 
Ansvarsomr&aring;den:
<ul>
<li>Hj&auml;lpa svenska och engelsktalande kunder via e-post, chatt och telefon</li>
<li>Samarbeta med ditt team f&ouml;r att uppn&aring; h&ouml;gsta kundn&ouml;jdhet och andra KPI:er</li>
<li>&Ouml;vers&auml;tta marknadsf&ouml;ringstexter och kundunders&ouml;kningar till ditt lokala spr&aring;k</li>
<li>Hantera kundkonton</li>
<li>F&ouml;lja f&ouml;retagets policys och riktlinjer f&ouml;r spelars&auml;kerhet, skydd och ansvarsfullt spelande </li>
</ul>
Krav:
<ul>
<li>Starka kommunikationsf&auml;rdigheter p&aring; svenska och engelska, b&aring;de skriftligt och muntligt</li>
<li>Kunskaper i Microsoft Office</li>
<li>Bakgrund inom kundtj&auml;nst (ansikte mot ansikte, online eller via telefonsamtal)</li>
<li>F&ouml;rm&aring;ga att hantera flera uppgifter samtidigt och effektiv tidsplanering</li>
<li>Ytterligare spr&aring;kkunskaper ses som en f&ouml;rdel </li>
</ul>
F&ouml;rm&aring;ner:
<ul>
<li>Vi erbjuder en rad sp&auml;nnande f&ouml;rm&aring;ner till v&aring;ra anst&auml;llda, inklusive:</li>
<li>Lunch p&aring; plats mellan m&aring;ndag och fredag</li>
<li>V&auml;lbefinnande-ers&auml;ttning per &aring;r</li>
<li>Arbeta hemifr&aring;n-ers&auml;ttning</li>
<li>Hybridmodell</li>
<li>2 veckors fj&auml;rrarbete (utomlands)</li>
<li>Andra ut&ouml;kade ledighetsperioder (sorgeledighet, studier, f&ouml;r&auml;ldraledighet, service&aring;r, br&ouml;llopsledighet)</li>
<li>Milstolpsf&ouml;delsedag</li>
<li>Privat sjukf&ouml;rs&auml;kring</li>
<li>Tillf&auml;llig total arbetsof&ouml;rm&aring;ga &amp; personskade-f&ouml;rs&auml;kringar</li>
<li>Livs- och f&ouml;retagsresef&ouml;rs&auml;kring</li>
<li>Rabatter hos lokala f&ouml;retag p&aring; Malta</li>
<li>Valfri pensionsplan</li>
<li>Flyttningspaket (flygbiljetter, 4 veckors gratis boende, kontantbonus) </li>
</ul>
Bra att veta:
<ul>
<li>Startdatum: Varannan vecka, utbildning tillhandah&aring;lls</li>
<li>L&ouml;n: Grundl&ouml;n + bonusprogram</li>
<li>Arbetstid p&aring; skiftbasis</li>
<li>Plats: Malta, St Julians </li>
</ul>
G&aring; med i v&aring;rt team p&aring; Betsson och bli en del av en dynamisk och bel&ouml;nande arbetskultur som v&auml;rdes&auml;tter din tillv&auml;xt och utveckling. Ans&ouml;k nu och ta det f&ouml;rsta steget mot en givande karri&auml;r inom iGaming-industrin.


Betsson Group är ett ledande företag inom onlinespel som verkar i över 20 länder världen över och erbjuder ett brett utbud av onlinespelprodukter såsom sportsbetting, casinospel, poker och bingo. Företaget grundades 1963 och har varit en pionjär inom onlinespelindustrin sedan det lanserade sin första online-bokmaker år 2002. Betsson är dedikerade till att erbjuda den bästa kundupplevelsen i branschen och har vunnit flera priser för sitt åtagande för excellens.

Betsson har sitt huvudkontor i Stockholm, Sverige, och sysselsätter över 2 000 personer på sina olika kontor världen över. Företaget är licensierat av flera regleringsmyndigheter och är engagerade i ansvarsfulla spelpolicyer.



Role:

Rollen som kundtjänstagent hos Betsson Group innebär att hjälpa svenska och engelsktalande kunder via e-post, chatt och telefon. Denna roll kräver starka kommunikationsfärdigheter, förmåga att hantera flera uppgifter samtidigt och god tidsplanering.

Kundtjänstagenterna ansvarar för att översätta marknadsföringstexter och undersökningar samt hantera kundkonton i enlighet med ansvarsfullt spelande. Betsson Group erbjuder en mångkulturell och vänlig arbetsmiljö som uppmuntrar anställda att utveckla sina färdigheter och kunskaper inom iGaming-industrin. Kundtjänstrollen är avgörande för att leverera den bästa möjliga kundupplevelsen.



Ansvarsområden:


 - Hjälpa svenska och engelsktalande kunder via e-post, chatt och telefon

 - Samarbeta med ditt team för att uppnå högsta kundnöjdhet och andra KPI:er

 - Översätta marknadsföringstexter och kundundersökningar till ditt lokala språk

 - Hantera kundkonton

 - Följa företagets policys och riktlinjer för spelarsäkerhet, skydd och ansvarsfullt spelande




Krav:


 - Starka kommunikationsfärdigheter på svenska och engelska, både skriftligt och muntligt

 - Kunskaper i Microsoft Office

 - Bakgrund inom kundtjänst (ansikte mot ansikte, online eller via telefonsamtal)

 - Förmåga att hantera flera uppgifter samtidigt och effektiv tidsplanering

 - Ytterligare språkkunskaper ses som en fördel




Förmåner:


 - Vi erbjuder en rad spännande förmåner till våra anställda, inklusive:

 - Lunch på plats mellan måndag och fredag

 - Välbefinnande-ersättning per år

 - Arbeta hemifrån-ersättning

 - Hybridmodell

 - 2 veckors fjärrarbete (utomlands)

 - Andra utökade ledighetsperioder (sorgeledighet, studier, föräldraledighet, serviceår, bröllopsledighet)

 - Milstolpsfödelsedag

 - Privat sjukförsäkring

 - Tillfällig total arbetsoförmåga &amp; personskade-försäkringar

 - Livs- och företagsreseförsäkring

 - Rabatter hos lokala företag på Malta

 - Valfri pensionsplan

 - Flyttningspaket (flygbiljetter, 4 veckors gratis boende, kontantbonus)




Bra att veta:


 - Startdatum: Varannan vecka, utbildning tillhandahålls

 - Lön: Grundlön + bonusprogram

 - Arbetstid på skiftbasis

 - Plats: Malta, St Julians




Gå med i vårt team på Betsson och bli en del av en dynamisk och belönande arbetskultur som värdesätter din tillväxt och utveckling. Ansök nu och ta det första steget mot en givande karriär inom iGaming-industrin.

Kundtjänstagent (inkl. flyttpaket)

We are hiring for a Product Owner to take full accountability for the delivery of the company&rsquo;s strategy in payments.&nbsp; The Wow
Ideally suited for a self-motivated professional who has:
<ul>
<li>Proven experience as a product owner, project manager and/or business analyst contributing to product vision, roadmap management, feature prioritisation and other strategic GTM initiatives;</li>
<li>Passion for the ever-evolving world of financial services;</li>
<li>Confidence working at the critical intersection of business and tech;</li>
<li>Strong ability to break down complex problems into smaller, solvable subcomponents. </li>
</ul>
You're good at
<ul>
<li>Driving new roadmap initiatives from initiation to delivery;</li>
<li>Keeping your backlog effective and groomed, and your acceptance criteria well defined;</li>
<li>Highlighting and balancing risk and reward, spotting flaws and optimising flows;</li>
<li>Ensuring partners and stakeholders are continuously kept up to date on key milestones, and product demos are consistently held;</li>
<li>Cooperating and working with multiple departments and cross-functional teams. </li>
</ul>
&nbsp;Bonus points if you have:
<ul>
<li>Product and/or project management certification(s);</li>
<li>Deep familiarity with JIRA and confluence;</li>
<li>Relevant work experience in the financial services industry;</li>
<li>Startup experience;</li>
<li>Experience working with remote development teams.</li>
</ul>


We are hiring for a Product Owner to take full accountability for the delivery of the company’s strategy in payments.


The Wow

Ideally suited for a self-motivated professional who has:


 - Proven experience as a product owner, project manager and/or business analyst contributing to product vision, roadmap management, feature prioritisation and other strategic GTM initiatives;

 - Passion for the ever-evolving world of financial services;

 - Confidence working at the critical intersection of business and tech;

 - Strong ability to break down complex problems into smaller, solvable subcomponents.




You're good at


 - Driving new roadmap initiatives from initiation to delivery;

 - Keeping your backlog effective and groomed, and your acceptance criteria well defined;

 - Highlighting and balancing risk and reward, spotting flaws and optimising flows;

 - Ensuring partners and stakeholders are continuously kept up to date on key milestones, and product demos are consistently held;

 - Cooperating and working with multiple departments and cross-functional teams.





Bonus points if you have:


 - Product and/or project management certification(s);

 - Deep familiarity with JIRA and confluence;

 - Relevant work experience in the financial services industry;

 - Startup experience;

 - Experience working with remote development teams.

What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Product Owner - Payments

Are you a Backend Developer with&nbsp;strong&nbsp;expertise in&nbsp;.Net?&nbsp;Are you looking to work with and are experienced in modern technologies like&nbsp;AWS,&nbsp;Docker, Kubernetes, Redis and RabbitMQ?&nbsp;Would you enjoy working in a crucial Betsson division, creating the&nbsp;best&nbsp;payment customer experience&nbsp;in the iGaming industry? Are you looking to join a market leader, where you can grow in the long term? Are you either based in&nbsp;Malta&nbsp;or open to relocation to the island? If these are a&nbsp;yes, then this is the role for you and make your application now! About us..
Are you an experienced Backend Software Engineer ready for your next challenge? The Payments Engineering Area is hiring! Payments Engineering is responsible for building the best&nbsp;payment customer experience from payment pages perspective and improving the offering of amount of payment options on brands and markets that we operate within. We are an international team with some of the best people in the industry! If you passionate about the latest technologies and can handle company-critical responsibilities, then this is the role for you!


Are you a Backend Developer with
strong
expertise in
.Net?
Are you looking to work with and are experienced in modern technologies like
AWS,
Docker, Kubernetes, Redis and RabbitMQ?
Would you enjoy working in a crucial Betsson division, creating the
best
payment customer experience
in the iGaming industry? Are you looking to join a market leader, where you can grow in the long term? Are you either based in
Malta
or open to relocation to the island? If these are a
yes, then this is the role for you and make your application now!

About us..

Are you an experienced Backend Software Engineer ready for your next challenge? The Payments Engineering Area is hiring! Payments Engineering is responsible for building the best
payment customer experience from payment pages perspective and improving the offering of amount of payment options on brands and markets that we operate within. We are an international team with some of the best people in the industry! If you passionate about the latest technologies and can handle company-critical responsibilities, then this is the role for you!
What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Senior .NET Developer - Payments (Malta)

Our compliance team is currently looking for a highly skilled professional specializing in technical compliance to join their ranks.&nbsp;
 Team Membership&nbsp; We&nbsp;have&nbsp;an open position in our legal and regulatory/compliance department based in Malta, offering a compelling opportunity for a new team member. The role provides an interesting and rewarding experience, collaborating with a diverse team of lawyers and compliance personnel.&nbsp; &nbsp; What's In&nbsp;It For You&nbsp; As a member of the Betsson Group Compliance team, you'll provide technical compliance advice, conduct regulatory assessments, and collaborate with departments like Product Development and Engineering. You'll also support the Compliance team and represent the Group in regulatory matters and industry forums. 
Career Growth&nbsp; &nbsp; We envision your growth within the role, allowing you to take on increasing responsibilities and face new challenges over time. Our commitment is to provide you with a career path that is both steady and fulfilling.&nbsp; 
A Glimpse&nbsp;Into&nbsp;What Your Role Will Entail
<ul>
<li>Owning and maintaining the change management process as is required by relevant regulation;</li>
<li>Interpreting and advising on technical regulations, requirements and standards across relevant jurisdictions/markets;</li>
<li>Carrying out technical compliance gap assessments/analyses across the relevant jurisdictions/markets in order to correctly advise the relevant teams on the implementation of technical solutions/products;</li>
<li>Interacting with Regulators where and if required on technical compliance matters including reporting to (and producing reports for) regulators as may be required;</li>
<li>Reporting any identified technical compliance risks and gaps and proposing compliant technical solutions and driving their implementation.</li>
<li>Act as a point of contact with Accredited Test Labs and technical consultants and build strong working relationships. </li>
</ul>
You excel in&hellip;&nbsp;
<ul>
<li>Bachelor&rsquo;s Degree in Information Technology, Computer Science or related topic</li>
<li>Certification in Information Technology Audit, such as Certified Information Systems Auditor (CISA) or equivalent</li>
<li>Minimum 2 years of experience in a technical compliance role within the gaming sector.</li>
<li>Holds a good understanding of industry best practices such as ISO/IEC 27001, PCI:DSS, ISO 31000 etc.</li>
<li>Proven track record of working closely with key internal and external stakeholders within the online gambling industry.</li>
<li>Technical experience in order to work comfortably with internal and external technical personnel (architects, developers, database administrators etc.)</li>
<li>Ability to relate to non-technical business stakeholders.</li>
<li>Ability to interpret technical compliance requirements into pragmatic business terms and drive their implementation throughout the organisation.</li>
<li>High attention to detail, able to organise and prioritise work effectively.</li>
<li>Able to work under pressure, meet tight deadlines and embrace change.</li>
<li>Excellent command of English (verbal and written) and ideally other languages.</li>
<li>Team player and solution oriented. </li>
</ul>
Exceptionally outstanding&nbsp;
<ul>
<li>Certification in project management, such as PRINCE2 or equivalent.</li>
<li>Knowledgeable in non-technical online gambling laws, regulations, requirement, standards etc (General Data Protection Regulation, Anti Money Laundering, Responsible Gambling etc).</li>
<li>Good working knowledge of JIRA, Confluence and other business tools.</li>
<li>Experience in programming, XML and databases. </li>
</ul>
What we offer
We offer a fun and challenging role in a helpful and dynamic environment. For the right person there are many different career paths at Betsson, both if you want to deepen your technical skills or work with leadership in the future. 
Location:
Based at our vibrant headquarters in Malta, you'll enjoy a fantastic work environment and the opportunity to contribute to the success of a thriving iGaming company. 
Relocation:
We offer excellent relocation support to make your transition to Malta smooth and enjoyable.


Our compliance team is currently looking for a highly skilled professional specializing in technical compliance to join their ranks.




Team Membership


We
have
an open position in our legal and regulatory/compliance department based in Malta, offering a compelling opportunity for a new team member. The role provides an interesting and rewarding experience, collaborating with a diverse team of lawyers and compliance personnel.



What's In
It For You


As a member of the Betsson Group Compliance team, you'll provide technical compliance advice, conduct regulatory assessments, and collaborate with departments like Product Development and Engineering. You'll also support the Compliance team and represent the Group in regulatory matters and industry forums.



Career Growth



We envision your growth within the role, allowing you to take on increasing responsibilities and face new challenges over time. Our commitment is to provide you with a career path that is both steady and fulfilling.




A Glimpse
Into
What Your Role Will Entail


 - Owning and maintaining the change management process as is required by relevant regulation;

 - Interpreting and advising on technical regulations, requirements and standards across relevant jurisdictions/markets;

 - Carrying out technical compliance gap assessments/analyses across the relevant jurisdictions/markets in order to correctly advise the relevant teams on the implementation of technical solutions/products;

 - Interacting with Regulators where and if required on technical compliance matters including reporting to (and producing reports for) regulators as may be required;

 - Reporting any identified technical compliance risks and gaps and proposing compliant technical solutions and driving their implementation.

 - Act as a point of contact with Accredited Test Labs and technical consultants and build strong working relationships.




You excel in…



 - Bachelor’s Degree in Information Technology, Computer Science or related topic

 - Certification in Information Technology Audit, such as Certified Information Systems Auditor (CISA) or equivalent

 - Minimum 2 years of experience in a technical compliance role within the gaming sector.

 - Holds a good understanding of industry best practices such as ISO/IEC 27001, PCI:DSS, ISO 31000 etc.

 - Proven track record of working closely with key internal and external stakeholders within the online gambling industry.

 - Technical experience in order to work comfortably with internal and external technical personnel (architects, developers, database administrators etc.)

 - Ability to relate to non-technical business stakeholders.

 - Ability to interpret technical compliance requirements into pragmatic business terms and drive their implementation throughout the organisation.

 - High attention to detail, able to organise and prioritise work effectively.

 - Able to work under pressure, meet tight deadlines and embrace change.

 - Excellent command of English (verbal and written) and ideally other languages.

 - Team player and solution oriented.




Exceptionally outstanding



 - Certification in project management, such as PRINCE2 or equivalent.

 - Knowledgeable in non-technical online gambling laws, regulations, requirement, standards etc (General Data Protection Regulation, Anti Money Laundering, Responsible Gambling etc).

 - Good working knowledge of JIRA, Confluence and other business tools.

 - Experience in programming, XML and databases.




What we offer

We offer a fun and challenging role in a helpful and dynamic environment. For the right person there are many different career paths at Betsson, both if you want to deepen your technical skills or work with leadership in the future.



Location:

Based at our vibrant headquarters in Malta, you'll enjoy a fantastic work environment and the opportunity to contribute to the success of a thriving iGaming company.



Relocation:

We offer excellent relocation support to make your transition to Malta smooth and enjoyable.

Technical Compliance Manager

The award-winning Customer Service Department of Betsson Group is looking for a&nbsp;Customer Service Database and System Administrator.
&nbsp;
The role includes:
<ul>
<li>Administration and support of all Betsson Group Customer Service technology.</li>
<li>Maintaining, configuring and administrating our contact management, telephony and other CS tools and platforms by ensuring the implementation of applicable best practices.</li>
</ul>
The successful candidate will be administrating the Customer Service Systems, ensuring the efficient operation of the Customer Service team, liaising with other teams as main point of contact for the tech related issues and with providers for any external issues. 
Your key responsibilities include:
<ul>
<li>Responsibility for day-to-day and long term planning and administration of our Live Chat/Email and telephony system as well as other CS support tools (including the maintaining of access, rules, configurations, UI changes, settings, reports and staff account management across all CS systems)</li>
<li>Transforming business objectives into contact management &amp; telephony platform functionality, working effectively with vendors to provide innovative ways to optimize the toolset and evaluate and improve our tools, rules, and processes</li>
<li>Establishing and maintaining all CS systems i.e. Oracle Service Cloud and telephony platform documentation and provide second tier support to all CS users, work with suppliers on yearly upgrades (where relevant) and platform usage best practice</li>
<li>Providing administrative support on a daily basis, including provisioning and de-provisioning of user accounts, troubleshooting, and other activities that require technical expertise</li>
<li>Database Management for Report compiling as per stakeholder&rsquo;s requirements from pre-defined data</li>
</ul>
&nbsp;
What will you need to succeed?
<ul>
<li>The ability to work closely with CS Manager to ensure that the group&rsquo;s CS contact centre has the tools, technology, and processes necessary to provide a world class leading customer experience across Betsson Group brands.</li>
<li>Proficient at project planning and competently updating stakeholders and measuring success of new projects.</li>
<li>The ability to communicate effectively and persuasively at all levels and to be able to build strong, collaborative relationships across the business.</li>
</ul>
&nbsp;
Requirements
<ul>
<li>2+ years Systems Administration or IT Technical Support experience</li>
<li>Advanced Level of Excel knowledge (proficiency in Macros / Task Automation, Visual Basic, PowerBi)</li>
<li>Working proficiency and communication skills in English</li>
</ul>
Experience or knowledge in any of the following will be considered a plus.
<ul>
<li>Experience with Administration of Ticketing or CRM systems.</li>
<li>Experience with command line tools (Linux shell command experience a plus).</li>
<li>Experience with SQL (MSSQL); both in writing queries and tuning performance.</li>
<li>Experience with Virtualization: VirtualBox, VMware, Docker.</li>
<li>Experience with Cloud Computing Services: Amazon Web Services in particular. Other technologies considered an asset.</li>
<li>Experience with Visual Studio for SSIS.</li>
<li>Experience with API data collection / Synchronisation.</li>
<li>Experience with Python/PowerShell and C# will be considered as a great asset.</li>
<li>Experience with Microsoft AD, Share-point, Group Policies.</li>
</ul>


The award-winning Customer Service Department of Betsson Group is looking for a
Customer Service Database and System Administrator.




The role includes:


 - Administration and support of all Betsson Group Customer Service technology.

 - Maintaining, configuring and administrating our contact management, telephony and other CS tools and platforms by ensuring the implementation of applicable best practices.


The successful candidate will be administrating the Customer Service Systems, ensuring the efficient operation of the Customer Service team, liaising with other teams as main point of contact for the tech related issues and with providers for any external issues.



Your key responsibilities include:


 - Responsibility for day-to-day and long term planning and administration of our Live Chat/Email and telephony system as well as other CS support tools (including the maintaining of access, rules, configurations, UI changes, settings, reports and staff account management across all CS systems)

 - Transforming business objectives into contact management &amp; telephony platform functionality, working effectively with vendors to provide innovative ways to optimize the toolset and evaluate and improve our tools, rules, and processes

 - Establishing and maintaining all CS systems i.e. Oracle Service Cloud and telephony platform documentation and provide second tier support to all CS users, work with suppliers on yearly upgrades (where relevant) and platform usage best practice

 - Providing administrative support on a daily basis, including provisioning and de-provisioning of user accounts, troubleshooting, and other activities that require technical expertise

 - Database Management for Report compiling as per stakeholder’s requirements from pre-defined data





What will you need to succeed?


 - The ability to work closely with CS Manager to ensure that the group’s CS contact centre has the tools, technology, and processes necessary to provide a world class leading customer experience across Betsson Group brands.

 - Proficient at project planning and competently updating stakeholders and measuring success of new projects.

 - The ability to communicate effectively and persuasively at all levels and to be able to build strong, collaborative relationships across the business.





Requirements


 - 2+ years Systems Administration or IT Technical Support experience

 - Advanced Level of Excel knowledge (proficiency in Macros / Task Automation, Visual Basic, PowerBi)

 - Working proficiency and communication skills in English


Experience or knowledge in any of the following will be considered a plus.


 - Experience with Administration of Ticketing or CRM systems.

 - Experience with command line tools (Linux shell command experience a plus).

 - Experience with SQL (MSSQL); both in writing queries and tuning performance.

 - Experience with Virtualization: VirtualBox, VMware, Docker.

 - Experience with Cloud Computing Services: Amazon Web Services in particular. Other technologies considered an asset.

 - Experience with Visual Studio for SSIS.

 - Experience with API data collection / Synchronisation.

 - Experience with Python/PowerShell and C# will be considered as a great asset.

 - Experience with Microsoft AD, Share-point, Group Policies.


Customer Service Database and System Administrator

The Wow
The Data Governance Specialist is a key role in the application and implementation of the data governance strategy, where the goal is to enable data to be democratised and the company to become more data-driven.
&nbsp;
A taster of what you will be involved with:&nbsp;
<ul>
<li>Oversee the implementation of the data governance strategy, including data and business catalogues, master data management, metadata management, and data classification.</li>
<li>Ownership of the data governance tool including maintenance and adaptation to business needs.</li>
<li>Collaborate closely with cross-functional teams, including data engineers, analysts, and product managers, to understand data requirements and facilitate smooth data operations.</li>
<li>Assist in the development and ensuring adherence to data governance policies, procedures, standards, and best practices.</li>
<li>Ensure compliance with data protection regulations and industry standards whilst aligning to business needs.</li>
<li>Assist in the data maturity assessment and development of roadmap to improve maturity.</li>
<li>Help stakeholders grow in the data governance area through training plans, mentoring, and information sessions.</li>
</ul>
&nbsp;
What we are looking for
<ul>
<li>3+ years of experience in a similar role involving data governance.</li>
<li>Bachelors degree in computer science or related field.</li>
<li>Strong understanding of data governance principles, frameworks, and best practices.</li>
<li>Experience of building a data catalogue including business glossary and business terms.</li>
<li>Broad knowledge of data quality, data integration, data lifecycle, databases and data warehousing solutions.</li>
<li>Experience with mapping data lineage.</li>
<li>Familiarity with data privacy regulations, including GDPR, and data security standards.</li>
<li>Experience in the iGaming industry is considered a plus.</li>
<li>Experience with data quality and data governance tools and methodologies, including data validation and profiling.</li>
<li>Experience with managing a Data Governance Tool (e.g. Collibra, Atlan, OvalEdge)</li>
<li>Familiarity with Data Integration tools such as Apache NiFi and orchestration tools such as Apache Airflow.Proficiency with issue tracking tools like JIRA and documentation platforms like Confluence</li>
<li>Effective communication skills, both verbal and written, with the ability to clearly document and communicate data quality results and issues.</li>
<li>Excellent collaboration skills, with the ability to work cross-functionally with business, tech, and data engineering teams, and lead working groups.</li>
<li>Self-starter mindset, analytical approach, and positive &ldquo;can-do&rdquo; attitude.</li>
</ul>
&nbsp;
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.


The Wow

The Data Governance Specialist is a key role in the application and implementation of the data governance strategy, where the goal is to enable data to be democratised and the company to become more data-driven.




A taster of what you will be involved with:



 - Oversee the implementation of the data governance strategy, including data and business catalogues, master data management, metadata management, and data classification.

 - Ownership of the data governance tool including maintenance and adaptation to business needs.

 - Collaborate closely with cross-functional teams, including data engineers, analysts, and product managers, to understand data requirements and facilitate smooth data operations.

 - Assist in the development and ensuring adherence to data governance policies, procedures, standards, and best practices.

 - Ensure compliance with data protection regulations and industry standards whilst aligning to business needs.

 - Assist in the data maturity assessment and development of roadmap to improve maturity.

 - Help stakeholders grow in the data governance area through training plans, mentoring, and information sessions.





What we are looking for


 - 3+ years of experience in a similar role involving data governance.

 - Bachelors degree in computer science or related field.

 - Strong understanding of data governance principles, frameworks, and best practices.

 - Experience of building a data catalogue including business glossary and business terms.

 - Broad knowledge of data quality, data integration, data lifecycle, databases and data warehousing solutions.

 - Experience with mapping data lineage.

 - Familiarity with data privacy regulations, including GDPR, and data security standards.

 - Experience in the iGaming industry is considered a plus.

 - Experience with data quality and data governance tools and methodologies, including data validation and profiling.

 - Experience with managing a Data Governance Tool (e.g. Collibra, Atlan, OvalEdge)

 - Familiarity with Data Integration tools such as Apache NiFi and orchestration tools such as Apache Airflow.Proficiency with issue tracking tools like JIRA and documentation platforms like Confluence

 - Effective communication skills, both verbal and written, with the ability to clearly document and communicate data quality results and issues.

 - Excellent collaboration skills, with the ability to work cross-functionally with business, tech, and data engineering teams, and lead working groups.

 - Self-starter mindset, analytical approach, and positive “can-do” attitude.





What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Data Team - Data Governance Specialist

As a Product Coordinator, you will be work together with the Product Manager on our Italian Casino and Sportsbook products. You&rsquo;ll coordinate the gaming portfolio onsite, adding new games and optimizing the Casino lobbies to guarantee the best user experience. You&rsquo;ll also make sure that Sportsbook contents are up to date and have correct visibility onsite, also making sure that new markets are added and accurately promoted to players.&nbsp;
<a href="https://www.betssongroup.com/job/product-coordinator-italy-2/" target="_blank" rel="noopener"></a>
A Flavour of what you will be doing:&nbsp;
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="17" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Coordinate the Sportsbook offer, screening to detect new sports, competitions and markets to be added.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="17" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Coordinate the Gaming offer, screening to detect new potential games or providers to be added.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="17" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="3" data-aria-level="1">Coordinate the product roadmap with internal and external stakeholders, in order to make sure that product enhancements and new functionalities are delivered in time and with high standards.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="17" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="4" data-aria-level="1">Ensure that the Sportsbook and Gaming products are up to date and optimize onsite contents to ensure the best user experience.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="17" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="5" data-aria-level="1">Coordinate the certification processes with regulator, to ensure that new games, new Sportsbook competitions and new Sportsbook markets are authorized.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="17" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="6" data-aria-level="1">Ensure all activities are carried out with an high standard, whilst maintaining high standards for compliance and regulation as well as customer experience.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="17" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="7" data-aria-level="1">Work with our internal support teams and external suppliers, liaising on possible issues that might arise.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="17" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="8" data-aria-level="1">Support Customer Service being a direct point for escalations.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="17" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="9" data-aria-level="1">Testing new contents or functionalities and support CRM in testing promotions.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="17" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="10" data-aria-level="1">Be involved in ideation of Sportsbook promotions and campaigns.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="17" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="11" data-aria-level="1">Gathering competitor insights and gap analysis.&nbsp; </li>
</ul>
You are good at:
<ul>
<li>2+ years experience in online gaming&nbsp;</li>
<li>1+ year experience in the Sportsbook field&nbsp;</li>
<li>Italian mother tongue&nbsp;</li>
<li>Proficient in English&nbsp;</li>
<li>Proficient user of Excel and Office package in general&nbsp;</li>
<li>Passionate for sports and casino&nbsp;</li>
<li>Good understanding of Italian Market&nbsp; </li>
</ul>
Challenge Accepted?


As a Product Coordinator, you will be work together with the Product Manager on our Italian Casino and Sportsbook products. You’ll coordinate the gaming portfolio onsite, adding new games and optimizing the Casino lobbies to guarantee the best user experience. You’ll also make sure that Sportsbook contents are up to date and have correct visibility onsite, also making sure that new markets are added and accurately promoted to players.




A Flavour of what you will be doing:



 - Coordinate the Sportsbook offer, screening to detect new sports, competitions and markets to be added.


 - Coordinate the Gaming offer, screening to detect new potential games or providers to be added.


 - Coordinate the product roadmap with internal and external stakeholders, in order to make sure that product enhancements and new functionalities are delivered in time and with high standards.


 - Ensure that the Sportsbook and Gaming products are up to date and optimize onsite contents to ensure the best user experience.


 - Coordinate the certification processes with regulator, to ensure that new games, new Sportsbook competitions and new Sportsbook markets are authorized.


 - Ensure all activities are carried out with an high standard, whilst maintaining high standards for compliance and regulation as well as customer experience.


 - Work with our internal support teams and external suppliers, liaising on possible issues that might arise.


 - Support Customer Service being a direct point for escalations.


 - Testing new contents or functionalities and support CRM in testing promotions.


 - Be involved in ideation of Sportsbook promotions and campaigns.


 - Gathering competitor insights and gap analysis.





You are good at:


 - 2+ years experience in online gaming


 - 1+ year experience in the Sportsbook field


 - Italian mother tongue


 - Proficient in English


 - Proficient user of Excel and Office package in general


 - Passionate for sports and casino


 - Good understanding of Italian Market





Challenge Accepted?

Product Coordinator - Italy

Are you ready to make an impact at Betsson Group? As a Legal and Compliance Coordinator, you&rsquo;ll play a pivotal role in supporting our high-performing legal and compliance teams. You&rsquo;ll manage contract tools, drive process automation, and handle essential administrative tasks to ensure smooth and efficient operations. This is your chance to be part of an innovative, fast-paced environment where your organizational skills and attention to detail will contribute directly to the success of our teams and the wider business. 
Key Responsibilities
<ul data-start="690" data-end="1691">
<li data-start="690" data-end="829">
Oversee and streamline contract lifecycle management tools, ensuring seamless automation of contract processes from creation to renewal
</li>
<li data-start="830" data-end="937">
Support legal and compliance teams by optimizing workflows for contract drafting, approval, and storage
</li>
<li data-start="938" data-end="1025">
Manage and securely archive confidential business documents using specialized tools
</li>
<li data-start="1026" data-end="1155">
Ensure efficient sharing of documents both internally and externally, maintaining security and timely access for stakeholders
</li>
<li data-start="1156" data-end="1264">
Assist with the preparation of key reports, including due diligence documentation and regulatory filings
</li>
<li data-start="1265" data-end="1346">
Take minutes in meetings and track action items to ensure effective follow-up
</li>
<li data-start="1347" data-end="1444">
Collaborate with external consultants, vendors, and stakeholders to facilitate project inputs
</li>
<li data-start="1445" data-end="1556">
Maintain and organize internal records, ensuring compliance with corporate filings and regulatory standards
</li>
<li data-start="1557" data-end="1691">
Provide general administrative support to the legal and compliance teams, including scheduling meetings and managing document flow
</li>
</ul>
&nbsp;
Requirements:
Education
<ul data-start="1734" data-end="1808">
<li data-start="1734" data-end="1808">
High school diploma required; a degree in a related field is preferred 
</li>
</ul>
Experience &amp; Skills
<ul data-start="1836" data-end="2411">
<li data-start="1836" data-end="1905">
Experience with digital management tools and automation platforms
</li>
<li data-start="1906" data-end="1983">
Strong organizational and communication skills with a keen eye for detail
</li>
<li data-start="1984" data-end="2059">
Ability to handle confidential and sensitive information with integrity
</li>
<li data-start="2060" data-end="2133">
Proficiency in Microsoft Office Suite and document management systems
</li>
<li data-start="2134" data-end="2215">
Capable of managing multiple tasks and priorities in a fast-paced environment
</li>
<li data-start="2216" data-end="2279">
Strong time management skills and ability to meet deadlines
</li>
<li data-start="2280" data-end="2357">
Adaptable and quick to learn new tools, processes, and regulatory changes
</li>
<li data-start="2358" data-end="2411">
Team-oriented with excellent collaboration skills 
</li>
</ul>
What's in it for you?
We want to see you grow into your role and take on more responsibility and challenges as time goes by. We aim to provide you with a path for your career that is both challenging and rewarding.&nbsp;
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always fun! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator, and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.


Are you ready to make an impact at Betsson Group? 

As a Legal and Compliance Coordinator, you’ll play a pivotal role in supporting our high-performing legal and compliance teams. You’ll manage contract tools, drive process automation, and handle essential administrative tasks to ensure smooth and efficient operations. This is your chance to be part of an innovative, fast-paced environment where your organizational skills and attention to detail will contribute directly to the success of our teams and the wider business.



Key Responsibilities


 - 

Oversee and streamline contract lifecycle management tools, ensuring seamless automation of contract processes from creation to renewal


 - 

Support legal and compliance teams by optimizing workflows for contract drafting, approval, and storage


 - 

Manage and securely archive confidential business documents using specialized tools


 - 

Ensure efficient sharing of documents both internally and externally, maintaining security and timely access for stakeholders


 - 

Assist with the preparation of key reports, including due diligence documentation and regulatory filings


 - 

Take minutes in meetings and track action items to ensure effective follow-up


 - 

Collaborate with external consultants, vendors, and stakeholders to facilitate project inputs


 - 

Maintain and organize internal records, ensuring compliance with corporate filings and regulatory standards


 - 

Provide general administrative support to the legal and compliance teams, including scheduling meetings and managing document flow






Requirements:

Education


 - 

High school diploma required; a degree in a related field is preferred





Experience &amp; Skills


 - 

Experience with digital management tools and automation platforms


 - 

Strong organizational and communication skills with a keen eye for detail


 - 

Ability to handle confidential and sensitive information with integrity


 - 

Proficiency in Microsoft Office Suite and document management systems


 - 

Capable of managing multiple tasks and priorities in a fast-paced environment


 - 

Strong time management skills and ability to meet deadlines


 - 

Adaptable and quick to learn new tools, processes, and regulatory changes


 - 

Team-oriented with excellent collaboration skills





What's in it for you?

We want to see you grow into your role and take on more responsibility and challenges as time goes by. We aim to provide you with a path for your career that is both challenging and rewarding.


Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always fun! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator, and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Legal & Compliance Coordinator

About the Role
As&nbsp;CRM and Gaming Coordinator, your focus is to drive customer engagement, retention,&nbsp;and overall satisfaction&nbsp;through the implementation of strong campaign offerings and the use&nbsp;of all the tools available in your arsenal.&nbsp; 
Your Key Responsibilities
<ul data-start="754" data-end="1668">
<li data-start="1594" data-end="1668">Execute&nbsp;all customer campaigns:&nbsp;Implement all customer campaigns by managing copywriting (when&nbsp;required) and configuring various communication channels, including email, SMS, WhatsApp, and web push notifications. Additionally, set up bonuses,&nbsp;races&nbsp;and raffles&nbsp;by&nbsp;campaign mechanics, ensuring meticulous quality assurance processes for each configuration.&nbsp;This includes conducting A/B testing to optimise performance.&nbsp;</li>
<li data-start="1594" data-end="1668">Reporting:&nbsp;Monitor KPIs related to gaming and customer engagement. Use data analytics tools to assess player behaviour and campaign effectiveness.&nbsp;</li>
<li data-start="1594" data-end="1668">Monitoring:&nbsp;Regularly analyse customer activity trends to pinpoint strengths and weaknesses within the customer experience. This includes addressing issues such as bonus abuse and implementing&nbsp;appropriate restrictions&nbsp;to mitigate such behaviour. Additionally, take necessary follow-up actions to enhance overall engagement.&nbsp;</li>
<li data-start="1594" data-end="1668">Compliance:&nbsp;Stay&nbsp;current with your market&rsquo;s compliance rules and always do your best to comply.&nbsp;</li>
<li data-start="1594" data-end="1668">On&ndash;call:&nbsp;In addition to standard working hours, you may also work on a roster along with other Coordinators to provide on&ndash;call duty for any campaign incidents that may arise.&nbsp;</li>
<li data-start="1594" data-end="1668">Communication:&nbsp;Ensure all key stakeholders are well informed on all activities planned for customers and their&nbsp;reasoning. Data should be shared as part of all execution plans and updates.&nbsp;&nbsp;</li>
<li data-start="1594" data-end="1668">Documentation:&nbsp;Document&nbsp;all customer set-ups, training manuals and&nbsp;essential&nbsp;moments,&nbsp;such as a currency migration in your market,&nbsp;on Jira/Wiki.&nbsp;</li>
<li data-start="1594" data-end="1668">Identify&nbsp;gaps in current campaign tool capabilities where efficiency is lost and recommend improvements.&nbsp;</li>
<li data-start="1594" data-end="1668">Competitor Analysis:&nbsp;Compare casinos across devices, brands, and markets to ensure the best possible user experience&nbsp;</li>
<li data-start="1594" data-end="1668">Investigate Gameplay, including big wins, jackpot wins and losses. </li>
</ul>
What We&rsquo;re Looking For
<ul data-start="1703" data-end="2028">
<li data-start="1703" data-end="1755">Gaming experience is preferred but not necessary</li>
<li data-start="1703" data-end="1755">Team player</li>
<li data-start="1703" data-end="1755">Keen eye for details</li>
<li data-start="1703" data-end="1755">Good&nbsp;command of Microsoft&nbsp;Office&nbsp;</li>
</ul>
&nbsp;
Challenge accepted?


About the Role

As
CRM and Gaming Coordinator, your focus is to drive customer engagement, retention,
and overall satisfaction
through the implementation of strong campaign offerings and the use
of all the tools available in your arsenal.




Your Key Responsibilities


 - Execute
all customer campaigns:
Implement all customer campaigns by managing copywriting (when
required) and configuring various communication channels, including email, SMS, WhatsApp, and web push notifications. Additionally, set up bonuses,
races
and raffles
by
campaign mechanics, ensuring meticulous quality assurance processes for each configuration.
This includes conducting A/B testing to optimise performance.


 - Reporting:
Monitor KPIs related to gaming and customer engagement. Use data analytics tools to assess player behaviour and campaign effectiveness.


 - Monitoring:
Regularly analyse customer activity trends to pinpoint strengths and weaknesses within the customer experience. This includes addressing issues such as bonus abuse and implementing
appropriate restrictions
to mitigate such behaviour. Additionally, take necessary follow-up actions to enhance overall engagement.


 - Compliance:
Stay
current with your market’s compliance rules and always do your best to comply.


 - On–call:
In addition to standard working hours, you may also work on a roster along with other Coordinators to provide on–call duty for any campaign incidents that may arise.


 - Communication:
Ensure all key stakeholders are well informed on all activities planned for customers and their
reasoning. Data should be shared as part of all execution plans and updates.



 - Documentation:
Document
all customer set-ups, training manuals and
essential
moments,
such as a currency migration in your market,
on Jira/Wiki.


 - Identify
gaps in current campaign tool capabilities where efficiency is lost and recommend improvements.


 - Competitor Analysis:
Compare casinos across devices, brands, and markets to ensure the best possible user experience


 - Investigate Gameplay, including big wins, jackpot wins and losses.




What We’re Looking For


 - Gaming experience is preferred but not necessary

 - Team player

 - Keen eye for details

 - Good
command of Microsoft
Office






Challenge accepted?

Gaming and CRM Coordinator

At&nbsp;Betsson Group, we don&rsquo;t just build platforms&mdash;we craft exceptional, personalized experiences that reach millions of users around the world. As a&nbsp;Software Engineer&nbsp;on our Marketing Platform team, you&rsquo;ll play a key role in delivering fast, reliable, and scalable solutions that empower our marketing teams to thrive.
You&rsquo;ll be part of an agile, cross-functional team where innovation, collaboration, and continuous improvement are part of our DNA. If you love solving complex problems, building clean and efficient code, and want to make a real impact&mdash;this role is for you. 
What You&rsquo;ll Be Doing
<ul>
<li>Participate in and responsible for analysis, design, development, testing, release, administration, tuning and implementation of web based solutions across both front and back end spectrums;&nbsp;</li>
<li>Designing, building and maintaining efficient, reusable and reliable code;&nbsp;</li>
<li>Develop integrations, prototypes and proof of concepts for advanced platforms such as cloud systems, marketing platforms, Google products and other external systems which communicate with the internal company systems;&nbsp;</li>
<li>Maintain, curate and extend the Digital environment and technological assets of the Betsson Group;&nbsp;</li>
<li>Assure quality and consistency of produced applications;&nbsp;</li>
<li>Upgrading, configuring and debugging existing systems;&nbsp;</li>
<li>Providing technical support for web applications;&nbsp;</li>
<li>Troubleshoot problematic code;&nbsp;</li>
<li>Stay on top of evolving technology providing efficient design and improvements of the platform architecture.&nbsp; </li>
</ul>
What You Bring
&bull; 2+ years of experience in software or web development &bull; Strong backend experience in&nbsp;PHP&nbsp;or&nbsp;Python&nbsp;using frameworks like Symfony, Laravel, CakePHP, or Django &bull; Solid front-end experience with&nbsp;JavaScript, especially frameworks like&nbsp;Vue.js&nbsp;or&nbsp;Angular &bull; Strong debugging and problem-solving skills &bull; Excellent English communication skills &bull; Detail-oriented with good time management and organizational skills &bull; A collaborative mindset and ability to work well across cultures &bull; Bonus: A sharp eye for design and user experience. 
Why You&rsquo;ll Love Working at Betsson
🎯&nbsp;Purposeful Work&nbsp;&ndash; Your code will directly impact marketing performance across international markets 🌍&nbsp;Truly Global&nbsp;&ndash; Work with talented teammates from all over the world 🏆&nbsp;Award-Winning Company&nbsp;&ndash; We&rsquo;ve won &ldquo;Best Employer Brand,&rdquo; &ldquo;Top 100 Most Attractive Employers,&rdquo; and more 📚&nbsp;Continuous Learning&nbsp;&ndash; Access to training, certifications, and conferences to grow your skills 🎉&nbsp;Vibrant Culture&nbsp;&ndash; Regular team events, hackathons, wellness activities, and social clubs 
Relocation Support
We know that moving to a new country is a major life decision, and we're here to support you every step of the way. If you're relocating for this role, Betsson offers a comprehensive package to make the transition as smooth as possible: &bull; A fully paid flight to Malta &bull; Four weeks of company-provided accommodation upon arrival &bull; A relocation bonus, paid out with your first month&rsquo;s salary 
Interested? We&rsquo;d love to hear from you. Submit your CV and let&rsquo;s build something amazing together.


At
Betsson Group, we don’t just build platforms—we craft exceptional, personalized experiences that reach millions of users around the world. As a
Software Engineer
on our Marketing Platform team, you’ll play a key role in delivering fast, reliable, and scalable solutions that empower our marketing teams to thrive.

You’ll be part of an agile, cross-functional team where innovation, collaboration, and continuous improvement are part of our DNA. If you love solving complex problems, building clean and efficient code, and want to make a real impact—this role is for you.



What You’ll Be Doing


 - Participate in and responsible for analysis, design, development, testing, release, administration, tuning and implementation of web based solutions across both front and back end spectrums;


 - Designing, building and maintaining efficient, reusable and reliable code;


 - Develop integrations, prototypes and proof of concepts for advanced platforms such as cloud systems, marketing platforms, Google products and other external systems which communicate with the internal company systems;


 - Maintain, curate and extend the Digital environment and technological assets of the Betsson Group;


 - Assure quality and consistency of produced applications;


 - Upgrading, configuring and debugging existing systems;


 - Providing technical support for web applications;


 - Troubleshoot problematic code;


 - Stay on top of evolving technology providing efficient design and improvements of the platform architecture.





What You Bring

• 2+ years of experience in software or web development
• Strong backend experience in
PHP
or
Python
using frameworks like Symfony, Laravel, CakePHP, or Django
• Solid front-end experience with
JavaScript, especially frameworks like
Vue.js
or
Angular
• Strong debugging and problem-solving skills
• Excellent English communication skills
• Detail-oriented with good time management and organizational skills
• A collaborative mindset and ability to work well across cultures
• Bonus: A sharp eye for design and user experience.



Why You’ll Love Working at Betsson

🎯
Purposeful Work
– Your code will directly impact marketing performance across international markets
🌍
Truly Global
– Work with talented teammates from all over the world
🏆
Award-Winning Company
– We’ve won “Best Employer Brand,” “Top 100 Most Attractive Employers,” and more
📚
Continuous Learning
– Access to training, certifications, and conferences to grow your skills
🎉
Vibrant Culture
– Regular team events, hackathons, wellness activities, and social clubs



Relocation Support

We know that moving to a new country is a major life decision, and we're here to support you every step of the way. If you're relocating for this role, Betsson offers a comprehensive package to make the transition as smooth as possible:
• A fully paid flight to Malta
• Four weeks of company-provided accommodation upon arrival
• A relocation bonus, paid out with your first month’s salary



Interested?

We’d love to hear from you. Submit your CV and let’s build something amazing together.

Software Engineer – Marketing Platform (Full Stack)

Are you passionate about sports? If you are good with numbers and have an attention to detail with an analytical edge, look no further! We are looking for a European Sports Trader to work within our sportsbook team based in Malta.
We seek a motivated new colleague to join our European Sports trading team. 
The Wow&nbsp;
The successful candidate will join a dynamic and highly motivated team based in the Malta office. The team is responsible for compiling and trading odds for both pre-match and in-play markets. The role covers a vast variety of sports including Esports, Volleyball, Handball, Futsal and UK sports. 
What's in it for you?
In addition to compiling/trading odds, the individual will be expected to communicate effectively to share information with the team and provide feedback on models, tools, and betting trends that will assist the operation. 
Requirements?
<ul>
<li>Comprehensive knowledge of eSports,&nbsp;Handball, Volleyball, and UK Sports.</li>
<li>Strong communication skills.</li>
<li>Fluent in English.</li>
<li>Strong numerical ability regarding probability and risk distribution.</li>
<li>Preferably prior experience with using 3rd party trading providers.</li>
<li>Ability to work accurately with exceptional attention to detail.</li>
<li>Willingness to work evenings, weekends and nightshifts to help support our sporting calendar.</li>
<li>Be able to think quickly and work under pressure with minimal supervision.</li>
<li>Strong Team Spirit &amp; Passionate about sharing knowledge &amp; findings.</li>
<li>Applicant must be Malta-based or willing to relocate. </li>
</ul>
Desirable
<ul>
<li>Computer skills including familiarity with Microsoft Office &amp; Excel.</li>
<li>Great interpersonal skills.</li>
<li>Highly competitive mindset.</li>
<li>Minimum of 2 years of experience in sports betting. </li>
</ul>
What we offer
We offer a fun and challenging role in a collaborative and dynamic environment. This is an opportunity to join a team of like-minded individuals who share a passion for sports and betting. This is an opportunity to deepen your technical skills and build your future leadership path.
&nbsp;
Challenge accepted?&nbsp;


Are you passionate about sports? 

If you are good with numbers and have an attention to detail with an analytical edge, look no further! We are looking for a European Sports Trader to work within our sportsbook team based in Malta.

We seek a motivated new colleague to join our European Sports trading team.



The Wow


The successful candidate will join a dynamic and highly motivated team based in the Malta office. The team is responsible for compiling and trading odds for both pre-match and in-play markets. The role covers a vast variety of sports including Esports, Volleyball, Handball, Futsal and UK sports.



What's in it for you?

In addition to compiling/trading odds, the individual will be expected to communicate effectively to share information with the team and provide feedback on models, tools, and betting trends that will assist the operation.



Requirements?


 - Comprehensive knowledge of eSports,
Handball, Volleyball, and UK Sports.

 - Strong communication skills.

 - Fluent in English.

 - Strong numerical ability regarding probability and risk distribution.

 - Preferably prior experience with using 3rd party trading providers.

 - Ability to work accurately with exceptional attention to detail.

 - Willingness to work evenings, weekends and nightshifts to help support our sporting calendar.

 - Be able to think quickly and work under pressure with minimal supervision.

 - Strong Team Spirit &amp; Passionate about sharing knowledge &amp; findings.

 - Applicant must be Malta-based or willing to relocate.




Desirable


 - Computer skills including familiarity with Microsoft Office &amp; Excel.

 - Great interpersonal skills.

 - Highly competitive mindset.

 - Minimum of 2 years of experience in sports betting.




What we offer

We offer a fun and challenging role in a collaborative and dynamic environment.
This is an opportunity to join a team of like-minded individuals who share a passion for sports and betting.
This is an opportunity to deepen your technical skills and build your future leadership path.




Challenge accepted?


European Sports Trader

This role is a key part of the Security Governance function within the InfoSec team, focusing on managing the security governance, risk, and compliance framework. The primary responsibility is overseeing Betsson Group&rsquo;s Business Continuity Management (BCM) and Business Resilience efforts. The Security Governance Specialist will manage documentation, coordinate testing, and ensure adherence to ISO27001, PCI-DSS, and other security standards, while serving as a central point of reference for Business Continuity Management and Business Resilience efforts. The specialist will work closely with internal and external stakeholders to ensure preparedness for crises, ensuring minimal operational impact during business interruptions. A taster of what you will be involved with
<ul>
<li>Develop, implement, and maintain tailored business continuity management frameworks, and strategies, that adhere to industry best practices and comply with applicable regulatory requirements and business objectives.</li>
<li>Perform business impact analysis to identify critical business functions, dependencies, and establish recovery time objectives (RTOs) and recovery point objectives (RPOs).</li>
<li>Assist in the creation, maintenance, and co-ordination of testing around BCPs for all critical business units, ensuring robust preparedness for various disruptions (e.g., cyber incidents, natural disasters).</li>
<li>Assist in the design and implementation of crisis management plans, and disaster recovery plans to minimize operational disruptions and ensure the continuity of critical services.</li>
<li>Facilitate BCM Working Group monthly meetings with key stakeholders, track action items, ensure alignment on BCM objectives, and prepare performance status reports for senior management, highlighting areas for improvement and key updates.</li>
<li>Organize and maintain a central repository for all BCM-related documentation (BIA, BCPs, DRPs), ensuring it is up-to-date, easily accessible, and regularly reviewed for accuracy and completeness.</li>
<li>Provide guidance and training to key internal stakeholders on business continuity management principles, policies, and procedures to ensure organizational readiness.</li>
<li>Interface with various teams to manage audits, findings and remediation actions.</li>
<li>Act as the central point of reference for all matters related to BCM, promoting good governance practices across the organization whilst maintaining and upholding system ISO27001 and PCI-DSS assurance accreditation materials.</li>
<li>Additional responsibilities pertaining to security governance may be allocated at the discretion of the Security Governance Manager, in alignment with the evolving requirements of the organization.</li>
</ul>
&nbsp;
What we are looking for
<ul>
<li>Knowledge of IT security within an infrastructure environment</li>
<li>Knowledge of data privacy laws and regulations and the associated security controls required to meet compliance</li>
<li>Proven knowledge of ISO27001 standard, NIST security standards, PCI-DSS requirements</li>
<li>A first degree in a Computer Science related subject</li>
<li>Industry standard certifications such as CISM/CISA are an asset</li>
<li>2/3+ years&rsquo; progressive experience in Security, Governance, Risk, Compliance or related professional area</li>
<li>2/3+ years&rsquo; experience working with enterprise security risk management frameworks and processes (e.g., ISO2700X, NIST, Cloud Security Alliance)</li>
<li>2/3+ years&rsquo; experience in facilitating and conducting security assessments related to PCI-DSS, ISO27001, NIST 800-53 and Cybersecurity Framework audits</li>
</ul>
&nbsp;
Great if you have
<ul>
<li>Strong knowledge of Business Continuity Management, as well as Business Continuity, Crisis management, and Disaster Recovery plans.</li>
<li>Solid knowledge of IT security within modern environments, including data privacy laws and security controls to meet regulatory compliance requirements.</li>
<li>Proven knowledge of the ISO 27001:2022 and ISO 22301 standards, NIST security standards, PCI-DSS requirements.</li>
<li>Bachelor&rsquo;s degree in computer science or a related field with first class honours.</li>
<li>Industry-standard certifications (e.g., ISO 22301 Lead Implementer/CBCP/MBCI, CISA) are advantageous.</li>
<li>2+ years&rsquo; working on Business Continuity Planning projects</li>
<li>2-3 years&rsquo; progressive experience in Security, Governance, Risk, Compliance or related professional area</li>
<li>2-3 years&rsquo; experience working with enterprise security risk management frameworks and processes (e.g., ISO2700X, NIST, CIS-CSAT)</li>
<li>Strong verbal and written communication skills with the ability to articulate and interpret legal obligations and security requirements</li>
<li>Knowledge of business environments and service requirements, particularly in sectors like gaming or hospitality.</li>
<li>&nbsp;Experience working with cross functional, sourced, or matrixed teams</li>
<li>Proven ability to effectively prioritize and execute tasks in a high-pace environment</li>
<li>Familiarity with GRC systems and processes, strong organizational skills, and problem resolution abilities.</li>
<li>Experience in business systems and process planning</li>
</ul>
&nbsp;
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
&nbsp;
Challenge Accepted?&nbsp;


This role is a key part of the Security Governance function within the InfoSec team, focusing on managing the security governance, risk, and compliance framework. The primary responsibility is overseeing Betsson Group’s Business Continuity Management (BCM) and Business Resilience efforts. The Security Governance Specialist will manage documentation, coordinate testing, and ensure adherence to ISO27001, PCI-DSS, and other security standards, while serving as a central point of reference for Business Continuity Management and Business Resilience efforts. The specialist will work closely with internal and external stakeholders to ensure preparedness for crises, ensuring minimal operational impact during business interruptions.


A taster of what you will be involved with


 - Develop, implement, and maintain tailored business continuity management frameworks, and strategies, that adhere to industry best practices and comply with applicable regulatory requirements and business objectives.

 - Perform business impact analysis to identify critical business functions, dependencies, and establish recovery time objectives (RTOs) and recovery point objectives (RPOs).

 - Assist in the creation, maintenance, and co-ordination of testing around BCPs for all critical business units, ensuring robust preparedness for various disruptions (e.g., cyber incidents, natural disasters).

 - Assist in the design and implementation of crisis management plans, and disaster recovery plans to minimize operational disruptions and ensure the continuity of critical services.

 - Facilitate BCM Working Group monthly meetings with key stakeholders, track action items, ensure alignment on BCM objectives, and prepare performance status reports for senior management, highlighting areas for improvement and key updates.

 - Organize and maintain a central repository for all BCM-related documentation (BIA, BCPs, DRPs), ensuring it is up-to-date, easily accessible, and regularly reviewed for accuracy and completeness.

 - Provide guidance and training to key internal stakeholders on business continuity management principles, policies, and procedures to ensure organizational readiness.

 - Interface with various teams to manage audits, findings and remediation actions.

 - Act as the central point of reference for all matters related to BCM, promoting good governance practices across the organization whilst maintaining and upholding system ISO27001 and PCI-DSS assurance accreditation materials.

 - Additional responsibilities pertaining to security governance may be allocated at the discretion of the Security Governance Manager, in alignment with the evolving requirements of the organization.





What we are looking for


 - Knowledge of IT security within an infrastructure environment

 - Knowledge of data privacy laws and regulations and the associated security controls required to meet compliance

 - Proven knowledge of ISO27001 standard, NIST security standards, PCI-DSS requirements

 - A first degree in a Computer Science related subject

 - Industry standard certifications such as CISM/CISA are an asset

 - 2/3+ years’ progressive experience in Security, Governance, Risk, Compliance or related professional area

 - 2/3+ years’ experience working with enterprise security risk management frameworks and processes (e.g., ISO2700X, NIST, Cloud Security Alliance)

 - 2/3+ years’ experience in facilitating and conducting security assessments related to PCI-DSS, ISO27001, NIST 800-53 and Cybersecurity Framework audits





Great if you have


 - Strong knowledge of Business Continuity Management, as well as Business Continuity, Crisis management, and Disaster Recovery plans.

 - Solid knowledge of IT security within modern environments, including data privacy laws and security controls to meet regulatory compliance requirements.

 - Proven knowledge of the ISO 27001:2022 and ISO 22301 standards, NIST security standards, PCI-DSS requirements.

 - Bachelor’s degree in computer science or a related field with first class honours.

 - Industry-standard certifications (e.g., ISO 22301 Lead Implementer/CBCP/MBCI, CISA) are advantageous.

 - 2+ years’ working on Business Continuity Planning projects

 - 2-3 years’ progressive experience in Security, Governance, Risk, Compliance or related professional area

 - 2-3 years’ experience working with enterprise security risk management frameworks and processes (e.g., ISO2700X, NIST, CIS-CSAT)

 - Strong verbal and written communication skills with the ability to articulate and interpret legal obligations and security requirements

 - Knowledge of business environments and service requirements, particularly in sectors like gaming or hospitality.

 - 
Experience working with cross functional, sourced, or matrixed teams

 - Proven ability to effectively prioritize and execute tasks in a high-pace environment

 - Familiarity with GRC systems and processes, strong organizational skills, and problem resolution abilities.

 - Experience in business systems and process planning





What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.




Challenge Accepted?


Security Governance Specialist

We are looking for a Senior Product Manager who will be working solely on Data within Betsson Group Malta. Come join our growing Product Team!! The Wow&nbsp;
The Data Product Manager position will oversee the development and management of data-driven products. This role is critical for ensuring the delivery of regulatory reporting solutions that align with industry standards and compliance requirements. The role will lead a team of two product owners. This role is designed for an individual with strong skills in data product management and a focus on regulatory compliance. It requires leadership of a small team and collaboration across departments to meet the company&rsquo;s data and regulatory objectives in a fast-paced environment
&nbsp;
A taster of what you will be involved with:&nbsp;
<ul>
<li>Define and execute the product vision, strategy, and roadmap for data products, with a strong emphasis on regulatory reporting tools and systems.</li>
<li>Collaborate with cross-functional teams (e.g., compliance, engineering, analytics, and business stakeholders) to identify requirements and deliver solutions that meet regulatory and business needs.</li>
<li>Oversee the end-to-end lifecycle of data products, from ideation and design to development, launch, and continuous improvement.</li>
<li>Manage and mentor a team of two direct reports, fostering a collaborative and high-performing environment.</li>
<li>Ensure data products comply with iGaming regulatory frameworks, including the creation and maintenance of reporting systems for audits, licensing, and compliance obligations.</li>
<li>Translate complex regulatory requirements into actionable data product features and specifications.</li>
<li>Monitor product performance, gather user feedback, and iterate to enhance functionality and usability.</li>
<li>Act as the primary point of contact between technical teams and business stakeholders, ensuring alignment on priorities and deliverables.</li>
<li>Leverage data analytics to identify trends, optimize processes, and support strategic decision-making.</li>
<li>Communicate and use stakeholder management skills to bridge technical and non-technical audiences.</li>
</ul>
 What we are looking for:
<ul>
<li>Bachelor&rsquo;s degree in business, Technology, Science or a related field; equivalent delivery-focused experience is equally valued.</li>
<li>3+ years of experience in product management, with a focus on data-driven products or solutions.</li>
<li>Strong understanding of data management principles, including data governance, quality, and analytics.</li>
<li>Proven experience in regulatory reporting, compliance, or working within a highly regulated industry (e.g., iGaming, finance, or healthcare).</li>
<li>Familiarity with iGaming regulations and reporting requirements is highly desirable.</li>
<li>Prior experience managing small teams (1-2 direct reports) with a hands-on leadership style.</li>
</ul>
&nbsp;
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
&nbsp;
Challenge accepted?


We are looking for a Senior Product Manager who will be working solely on Data within Betsson Group Malta. Come join our growing Product Team!!


The Wow


The Data Product Manager position will oversee the development and management of data-driven products. This role is critical for ensuring the delivery of regulatory reporting solutions that align with industry standards and compliance requirements. The role will lead a team of two product owners. This role is designed for an individual with strong skills in data product management and a focus on regulatory compliance. It requires leadership of a small team and collaboration across departments to meet the company’s data and regulatory objectives in a fast-paced environment




A taster of what you will be involved with:



 - Define and execute the product vision, strategy, and roadmap for data products, with a strong emphasis on regulatory reporting tools and systems.

 - Collaborate with cross-functional teams (e.g., compliance, engineering, analytics, and business stakeholders) to identify requirements and deliver solutions that meet regulatory and business needs.

 - Oversee the end-to-end lifecycle of data products, from ideation and design to development, launch, and continuous improvement.

 - Manage and mentor a team of two direct reports, fostering a collaborative and high-performing environment.

 - Ensure data products comply with iGaming regulatory frameworks, including the creation and maintenance of reporting systems for audits, licensing, and compliance obligations.

 - Translate complex regulatory requirements into actionable data product features and specifications.

 - Monitor product performance, gather user feedback, and iterate to enhance functionality and usability.

 - Act as the primary point of contact between technical teams and business stakeholders, ensuring alignment on priorities and deliverables.

 - Leverage data analytics to identify trends, optimize processes, and support strategic decision-making.

 - Communicate and use stakeholder management skills to bridge technical and non-technical audiences.



What we are looking for:


 - Bachelor’s degree in business, Technology, Science or a related field; equivalent delivery-focused experience is equally valued.

 - 3+ years of experience in product management, with a focus on data-driven products or solutions.

 - Strong understanding of data management principles, including data governance, quality, and analytics.

 - Proven experience in regulatory reporting, compliance, or working within a highly regulated industry (e.g., iGaming, finance, or healthcare).

 - Familiarity with iGaming regulations and reporting requirements is highly desirable.

 - Prior experience managing small teams (1-2 direct reports) with a hands-on leadership style.





What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.




Challenge accepted?

Data - Product Manager

The Sportsbook Area with Product Development is now hiring! We have a world-class Sportsbook, developed in-house by our dedicated Sportsbook tech team and growing at a very rapid rate, expanding not only in new markets but also as a B2B product. Having our product available in different parts of the world and offering sports all around the world requires to have support around the clock. Our Product Development organisation is truly Global with cross functional teams spanning 5 Tech Hubs. These can be found in Malta, Budapest, Stockholm, Tallinn and Athens.

The Wow
Our Sportsbook Platform is ours &ndash; from our Architecture to our Trading teams &ndash; we have an in-house platform which hosts our brands offering Sportsbetting for our customers. From the tools our traders use to the cutting edge features our customers use to bet on various sports &ndash; our teams are the backbone to making this happen! Our aim is to create the best performance, functionality and user experience in the iGaming industry! As part of our Sportsbook tech team &ndash; a high performance, throughout and availability product serving many brands (20+), you will be key in ensuring that the team delivers the required business value.

A taster of what you will be doing:
<ul>
<li>As a Tech Lead you will be part of the Sportsbook B2B &amp; Integrations Value stream, participating in the development effort of higher complexity tasks but also a key person in ensuring a high-quality delivery by the developers.</li>
<li>Work closely with architects within the area to ensure that the direction set by the architects is being communicated, aligned &amp; implemented within the teams.</li>
<li>You will also be aligning with the other tech leads across the product development department in order to ensure the technical consistency, take ownership of and drive technical excellence initiatives within Sportsbook.</li>
<li>Identify technical improvements in the applications you are responsible for.</li>
<li>Validate technical improvements and help Product Managers prioritise such improvements</li>
<li>Be able to explain the benefits of technical improvements to both technical and non-technical audience.</li>
<li>You will also participate in development, testing, code reviews, bug fixing, implementing new features as well as maintaining and improving the existing functionality.</li>
<li>Help build our world class team, thus participating in technical interviews as well as coaching &amp; mentoring engineers.</li>
<li>Stay up to date with technology, understand the benefits and use cases of a variety of technologies and be strategic in their implementation.&nbsp;</li>
</ul>

What we are looking for:
<ul>
<li>You are a team player who readily offers help and shares knowledge with your colleagues.&nbsp;</li>
<li>You are someone that is Pro-active and love to not only suggest improvements, but also drive them.&nbsp;</li>
<li>Min. 5 years' experience in development &nbsp;</li>
<li>Deep understanding of the latest C# and .NET framework/core.&nbsp;</li>
<li>Experience with ASP.NET Core for building web-based applications.&nbsp;</li>
<li>Familiarity with messaging systems, message queues, and event-driven architecture.</li>
<li>Experience deploying scalable back-end solutions using AWS/Azure/GCP.&nbsp;</li>
<li>Knowledge of containerization (e.g., Docker) and orchestration (e.g., Kubernetes).&nbsp;</li>
<li>Expertise with distributed systems and high-speed database technologies, including SQL (PostgreSQL) and NoSQL (e.g., MongoDB, Redis).&nbsp;</li>
<li>Deep understanding of coding best practices.&nbsp;</li>
<li>Understanding of caching, CDN and infrastructure in relation to how customers interact with our site.&nbsp;</li>
<li>Being able to understand our different release processes.&nbsp;</li>
</ul>

Reporting
The employee reports to the Engineering Manager.

What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office (Monday, Wednesday, Friday) and 2 days from home.
We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.
&nbsp;
Challenge accepted?


The Sportsbook Area with Product Development is now hiring! We have a world-class Sportsbook, developed in-house by our dedicated Sportsbook tech team and growing at a very rapid rate, expanding not only in new markets but also as a B2B product. Having our product available in different parts of the world and offering sports all around the world requires to have support around the clock. Our Product Development organisation is truly Global with cross functional teams spanning 5 Tech Hubs. These can be found in Malta, Budapest, Stockholm, Tallinn and Athens.



The Wow

Our Sportsbook Platform is ours – from our Architecture to our Trading teams – we have an in-house platform which hosts our brands offering Sportsbetting for our customers. From the tools our traders use to the cutting edge features our customers use to bet on various sports – our teams are the backbone to making this happen! Our aim is to create the best performance, functionality and user experience in the iGaming industry! As part of our Sportsbook tech team – a high performance, throughout and availability product serving many brands (20+), you will be key in ensuring that the team delivers the required business value.



A taster of what you will be doing:


 - As a Tech Lead you will be part of the Sportsbook B2B &amp; Integrations Value stream, participating in the development effort of higher complexity tasks but also a key person in ensuring a high-quality delivery by the developers.

 - Work closely with architects within the area to ensure that the direction set by the architects is being communicated, aligned &amp; implemented within the teams.

 - You will also be aligning with the other tech leads across the product development department in order to ensure the technical consistency, take ownership of and drive technical excellence initiatives within Sportsbook.

 - Identify technical improvements in the applications you are responsible for.

 - Validate technical improvements and help Product Managers prioritise such improvements

 - Be able to explain the benefits of technical improvements to both technical and non-technical audience.

 - You will also participate in development, testing, code reviews, bug fixing, implementing new features as well as maintaining and improving the existing functionality.

 - Help build our world class team, thus participating in technical interviews as well as coaching &amp; mentoring engineers.

 - Stay up to date with technology, understand the benefits and use cases of a variety of technologies and be strategic in their implementation.





What we are looking for:


 - You are a team player who readily offers help and shares knowledge with your colleagues.


 - You are someone that is Pro-active and love to not only suggest improvements, but also drive them.


 - Min. 5 years' experience in development 


 - Deep understanding of the latest C# and .NET framework/core.


 - Experience with ASP.NET Core for building web-based applications.


 - Familiarity with messaging systems, message queues, and event-driven architecture.

 - Experience deploying scalable back-end solutions using AWS/Azure/GCP.


 - Knowledge of containerization (e.g., Docker) and orchestration (e.g., Kubernetes).


 - Expertise with distributed systems and high-speed database technologies, including SQL (PostgreSQL) and NoSQL (e.g., MongoDB, Redis).


 - Deep understanding of coding best practices.


 - Understanding of caching, CDN and infrastructure in relation to how customers interact with our site.


 - Being able to understand our different release processes.





Reporting

The employee reports to the Engineering Manager.



What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office (Monday, Wednesday, Friday) and 2 days from home.

We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.




Challenge accepted?

Sportsbook - Backend Engineering Tech Lead

Are you a sports betting enthusiast with a sharp eye for what makes an offer truly irresistible? Betsson Group is looking for a proactive and detail-oriented&nbsp;CRM Sportsbook Specialist&nbsp;to join our Global CRM &amp; Engagement team. This is your chance to combine your love of sports with your CRM skills in a role that directly influences customer engagement and retention across international markets.
You'll be at the forefront of our Sportsbook Boosted Odds strategy&mdash;creating and executing offers that not only excite our customers but also set us apart in a highly competitive space. With your strategic mindset, market insights, and a passion for the game, you'll craft promotions that keep both casual and die-hard sports fans coming back for more. 
Key Responsibilities
<ul data-start="1078" data-end="2200">
<li data-start="1078" data-end="1330">
Strategy:&nbsp;In this role, you will be responsible for developing the group's Sportsbook Boosted Odds strategy, ensuring that our customers are consistently rewarded with compelling and competitive offers on major global and local sporting events.
</li>
<li data-start="1331" data-end="1445">
Price Boost Configuration:&nbsp;Set up all global and local Sportsbook Price Boosts within the campaign system.
</li>
<li data-start="1446" data-end="1599">
Localisation:&nbsp;Collaborate with local teams to tailor Price Boosts for each market, ensuring they align with local popular sports, and key events.
</li>
<li data-start="1600" data-end="1748">
CRM Advertising:&nbsp;Create and deploy promotional banners in the Sportsbook lobby across all devices to highlight Boosted Prices on key events.
</li>
<li data-start="1749" data-end="1882">
Quality Assurance:&nbsp;Ensure all assets and Price Boost rewards undergo thorough QA, receive approval, and are ready for launch.
</li>
<li data-start="1883" data-end="2035">
Monitoring:&nbsp;Oversee the &lsquo;shop window&rsquo; to verify the correct display of Boosted Odds for key events and guaranteeing a seamless customer journey.
</li>
<li data-start="2036" data-end="2200">
Support:&nbsp;Act as the main point of contact for support teams regarding Price Boost queries, working to optimise customer journeys and reduce contact drivers. 
</li>
</ul>
Requirements
<ul data-start="2224" data-end="2298">
<li data-start="2224" data-end="2298">
Minimum of two years' experience in the online sports betting industry 
</li>
</ul>
Other Requirements
<ul data-start="2325" data-end="2690">
<li data-start="2325" data-end="2398">
In-depth knowledge of various sports, leagues, and betting mechanisms
</li>
<li data-start="2399" data-end="2465">
Understanding of financial and liability management in trading
</li>
<li data-start="2466" data-end="2562">
Proven project management skills with the ability to manage multiple projects simultaneously
</li>
<li data-start="2563" data-end="2639">
Experience from working in a multi-brand and/or multi-market environment
</li>
<li data-start="2640" data-end="2690">
Excellent written and verbal skills in English 
</li>
</ul>
Experience Seen as Positive
<ul data-start="2726" data-end="2774">
<li data-start="2726" data-end="2774">
Proficiency in Spanish is a significant plus 
</li>
</ul>
What&rsquo;s in it for me?
Much like riding a rollercoaster, life at Betsson can be fast-paced with twists and turns&mdash;but always FUN! We recognize it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator, and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence, and celebrate success, allowing you to be part of a multi-cultural and diverse company with people from all over the world. 
Challenge Accepted?


Are you a sports betting enthusiast with a sharp eye for what makes an offer truly irresistible?

Betsson Group is looking for a proactive and detail-oriented
CRM Sportsbook Specialist
to join our Global CRM &amp; Engagement team. This is your chance to combine your love of sports with your CRM skills in a role that directly influences customer engagement and retention across international markets.

You'll be at the forefront of our Sportsbook Boosted Odds strategy—creating and executing offers that not only excite our customers but also set us apart in a highly competitive space. With your strategic mindset, market insights, and a passion for the game, you'll craft promotions that keep both casual and die-hard sports fans coming back for more.



Key Responsibilities


 - 

Strategy:
In this role, you will be responsible for developing the group's Sportsbook Boosted Odds strategy, ensuring that our customers are consistently rewarded with compelling and competitive offers on major global and local sporting events.


 - 

Price Boost Configuration:
Set up all global and local Sportsbook Price Boosts within the campaign system.


 - 

Localisation:
Collaborate with local teams to tailor Price Boosts for each market, ensuring they align with local popular sports, and key events.


 - 

CRM Advertising:
Create and deploy promotional banners in the Sportsbook lobby across all devices to highlight Boosted Prices on key events.


 - 

Quality Assurance:
Ensure all assets and Price Boost rewards undergo thorough QA, receive approval, and are ready for launch.


 - 

Monitoring:
Oversee the ‘shop window’ to verify the correct display of Boosted Odds for key events and guaranteeing a seamless customer journey.


 - 

Support:
Act as the main point of contact for support teams regarding Price Boost queries, working to optimise customer journeys and reduce contact drivers.





Requirements


 - 

Minimum of two years' experience in the online sports betting industry





Other Requirements


 - 

In-depth knowledge of various sports, leagues, and betting mechanisms


 - 

Understanding of financial and liability management in trading


 - 

Proven project management skills with the ability to manage multiple projects simultaneously


 - 

Experience from working in a multi-brand and/or multi-market environment


 - 

Excellent written and verbal skills in English





Experience Seen as Positive


 - 

Proficiency in Spanish is a significant plus





What’s in it for me?

Much like riding a rollercoaster, life at Betsson can be fast-paced with twists and turns—but always FUN! We recognize it may not be for the faint-hearted, but if you’re a go-getter, initiator, and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence, and celebrate success, allowing you to be part of a multi-cultural and diverse company with people from all over the world.



Challenge Accepted?

CRM Sportsbook Specialist

We are looking for Senior/Mid iOS Developer to join us in our Product development Hub in Malta. You will be part of the Mobile Apps team and together we will build the best native experience in the industry.&nbsp; The Wow
At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in several markets, both through our own gaming sites as well as several partner brands.&nbsp;
You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 25+ online brands! Our brands are used by hundreds of thousands of users and growing.&nbsp; 
What we are looking for
<ul>
<li>You will be working side by side with some of the greatest talents in the industry.</li>
<li>You will be working on applications dealing with high traffic reaching worldwide audiences.</li>
<li>You will be able to feel strong ownership of the things we deliver and our success.</li>
<li>A friendly and supportive environment; professional development programmes and training that will help you achieve your goals and grow both technically as well as professionally.</li>
<li>In addition to all of this, you will be part of the multi-cultural Betsson community.&nbsp; </li>
</ul>
Great if you have
<ul>
<li>Swift, Xcode and expert in Apple&rsquo;s frameworks and possibilities with native&nbsp;</li>
<li>Firebase and all tools included such as analytics, Crashlytics, Firestore, Remote configuration, cloud-messaging, in-app-messaging.&nbsp;</li>
<li>Being data driven and excellent knowledge in structuring tracking in app&nbsp;</li>
<li>RESTful APIs and using Postman.&nbsp;</li>
<li>Github pipeline setup</li>
<li>An eye for making high quality iOS views and animations.</li>
<li>Scalable and performant applications </li>
<li>Design and implement clean, scalable, and high-quality code with unit testing experience.</li>
<li>Solving problems and have good software architecture knowledge.</li>
<li>Being a Team player.</li>
<li>Agile development.</li>
<li>Coaching and mentoring other developers.&nbsp; </li>
</ul>
A taster of what you will be involved with
We want to be pioneers in a highly competitive market, so we continuously strive for technical and product excellence. As part of our team, you will be building new products and features using latest technologies; actively contributing to a state-of-the-art native, which is supporting our core brands.&nbsp;
Our iOS Mobile Apps are built in Swift; and consumes RESTful APIs.&nbsp;
As an iOS Developer, you will be responsible for software development in a very self-leading Agile team with responsibility in everything from DevOps pipeline to production monitoring and support. You will be contributing directly to the success of our products by close collaboration with UX-designers, QA engineers, data analysts and other area teams. You have a strong sense of customer value and will participate in the whole value-chain discussion to contribute the how and what to make our products successful.&nbsp; 
Relocation&nbsp;
Starting a new job is always an adventure. When you relocate with us, we will provide you with a relocation package with paid flights, a company apartment where you can stay rent-free for a month, and a relocation allowance. We have an extensive onboarding program where you get training before you start your new job, and there is always someone there for you to answer any questions you may have. 
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in. 
Challenge Accepted?&nbsp;


We are looking for Senior/Mid iOS Developer to join us in our Product development Hub in Malta. You will be part of the Mobile Apps team and together we will build the best native experience in the industry.


The Wow

At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in several markets, both through our own gaming sites as well as several partner brands.


You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 25+ online brands! Our brands are used by hundreds of thousands of users and growing.




What we are looking for


 - You will be working side by side with some of the greatest talents in the industry.

 - You will be working on applications dealing with high traffic reaching worldwide audiences.

 - You will be able to feel strong ownership of the things we deliver and our success.

 - A friendly and supportive environment; professional development programmes and training that will help you achieve your goals and grow both technically as well as professionally.

 - In addition to all of this, you will be part of the multi-cultural Betsson community.





Great if you have


 - Swift, Xcode and expert in Apple’s frameworks and possibilities with native


 - Firebase and all tools included such as analytics, Crashlytics, Firestore, Remote configuration, cloud-messaging, in-app-messaging.


 - Being data driven and excellent knowledge in structuring tracking in app


 - RESTful APIs and using Postman.


 - Github pipeline setup

 - An eye for making high quality iOS views and animations.

 - Scalable and performant applications 

 - Design and implement clean, scalable, and high-quality code with unit testing experience.

 - Solving problems and have good software architecture knowledge.

 - Being a Team player.

 - Agile development.

 - Coaching and mentoring other developers.





A taster of what you will be involved with

We want to be pioneers in a highly competitive market, so we continuously strive for technical and product excellence. As part of our team, you will be building new products and features using latest technologies; actively contributing to a state-of-the-art native, which is supporting our core brands.


Our iOS Mobile Apps are built in Swift; and consumes RESTful APIs.


As an iOS Developer, you will be responsible for software development in a very self-leading Agile team with responsibility in everything from DevOps pipeline to production monitoring and support. You will be contributing directly to the success of our products by close collaboration with UX-designers, QA engineers, data analysts and other area teams. You have a strong sense of customer value and will participate in the whole value-chain discussion to contribute the how and what to make our products successful.




Relocation


Starting a new job is always an adventure. When you relocate with us, we will provide you with a relocation package with paid flights, a company apartment where you can stay rent-free for a month, and a relocation allowance. We have an extensive onboarding program where you get training before you start your new job, and there is always someone there for you to answer any questions you may have.



What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.



Challenge Accepted?


iOS Developer

Betsson Group is seeking a self-driven and detail-oriented CRM Coordinator with a positive, &ldquo;can-do&rdquo; attitude to join our Global CRM &amp; Engagement department. This is a fantastic opportunity to be part of a talented and passionate team of CRM enthusiasts.
In this role, you will be part of a team responsible for the end-to-end delivery of below-the-line (BTL) Casino retention campaigns and communications across a diverse range of the Group&rsquo;s brands and markets.
This entry-level position is ideal for individuals looking to kickstart a career in Customer Relationship Management (CRM). It offers a unique opportunity to gain practical experience in CRM and email marketing, while also learning about the latest tools and strategies in the field.
As a CRM Coordinator, you&rsquo;ll support the daily operations of the CRM Casino Retention team and contribute to initiatives that boost customer engagement and loyalty. 
Key Responsibilities: 
Email Marketing
<ul>
<li>Support the CRM Managers with the creation of customer emails for below the line (BTL) Casino retention campaigns across a variety of brands, markets and languages.&nbsp;</li>
<li>Collaborate with copywriters to ensure email content is compelling, on-brand, compliant and localised.</li>
<li>Implement dynamic content, personalisation, and interactive elements within the email to enhance user experience and engagement.</li>
<li>Test emails for compatibility across different email clients to ensure consistent rendering and performance.</li>
<li>Monitor email performance metrics, such as open rates, click-through rates, and conversion rates, to assess the effectiveness of emails.</li>
<li>Regularly review competitor campaigns to ensure that Betsson Group remains competitive in the email marketing space.</li>
</ul>
Project Management:&nbsp;
<ul>
<li>Use JIRA to effectively participate in managing CRM projects and communicate with all teams and relevant stakeholders involved. </li>
</ul>
Support CRM Managers:
<ul>
<li>Assist with the day-to-day operational tasks. These tasks may involve creating landing pages, configuring player rewards, uploading banners and content to the website, as well as requesting and coordinating design, content creation, and localisation.</li>
</ul>
Copywriters &amp; Design Team:&nbsp;
<ul>
<li>Collaborate with copywriters and the design team to develop engaging global and local content and visually appealing artwork for emails.</li>
</ul>
CRM Online Comms Design Manager:&nbsp;
<ul>
<li>Collaborate with Manager to improve email templates and customisable features.</li>
</ul>
CRM Projects &amp; Solutions:&nbsp;
<ul>
<li>Offer feedback on enhancements to CRM tools and features.</li>
</ul>

Requirements:
Essential Qualifications and Experience
<ul>
<li data-start="182" data-end="282">At least one year of experience in the iGaming industry or in a role with similar responsibilities</li>
<li data-start="285" data-end="358">Strong ability to understand and follow detailed technical instructions</li>
<li data-start="361" data-end="411">A genuine passion for the online casino industry</li>
<li data-start="414" data-end="518">Solid project management skills with the ability to manage multiple campaigns and tasks simultaneously</li>
<li data-start="521" data-end="589">Excellent communication skills in English, both written and spoken </li>
</ul>
Desirable Skills
<ul>
<li data-start="614" data-end="646">Previous experience using Jira</li>
<li data-start="649" data-end="792">Fluency in additional languages such as Spanish, Portuguese, Greek, Latvian, Polish, or any of the Scandinavian languages is a strong advantage </li>
</ul>
What&rsquo;s in it for me?
Much like riding a rollercoaster, life at Betsson can be fast-paced with twists and turns&mdash;but always FUN! We recognize it may not be for the faint-hearted, but if you&rsquo;re a go-getter, initiator, and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you&rsquo;ll fit right in.
We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence, and celebrate success, allowing you to be part of a multi-cultural and diverse company with people from all over the world. 
Challenge Accepted?


Betsson Group is seeking a self-driven and detail-oriented CRM Coordinator with a positive, “can-do” attitude to join our Global CRM &amp; Engagement department. This is a fantastic opportunity to be part of a talented and passionate team of CRM enthusiasts.

In this role, you will be part of a team responsible for the end-to-end delivery of below-the-line (BTL) Casino retention campaigns and communications across a diverse range of the Group’s brands and markets.

This entry-level position is ideal for individuals looking to kickstart a career in Customer Relationship Management (CRM). It offers a unique opportunity to gain practical experience in CRM and email marketing, while also learning about the latest tools and strategies in the field.

As a CRM Coordinator, you’ll support the daily operations of the CRM Casino Retention team and contribute to initiatives that boost customer engagement and loyalty.



Key Responsibilities:


Email Marketing


 - Support the CRM Managers with the creation of customer emails for below the line (BTL) Casino retention campaigns across a variety of brands, markets and languages.


 - Collaborate with copywriters to ensure email content is compelling, on-brand, compliant and localised.

 - Implement dynamic content, personalisation, and interactive elements within the email to enhance user experience and engagement.

 - Test emails for compatibility across different email clients to ensure consistent rendering and performance.

 - Monitor email performance metrics, such as open rates, click-through rates, and conversion rates, to assess the effectiveness of emails.

 - Regularly review competitor campaigns to ensure that Betsson Group remains competitive in the email marketing space.


Project Management:



 - Use JIRA to effectively participate in managing CRM projects and communicate with all teams and relevant stakeholders involved.



Support CRM Managers:


 - Assist with the day-to-day operational tasks. These tasks may involve creating landing pages, configuring player rewards, uploading banners and content to the website, as well as requesting and coordinating design, content creation, and localisation.


Copywriters &amp; Design Team:



 - Collaborate with copywriters and the design team to develop engaging global and local content and visually appealing artwork for emails.


CRM Online Comms Design Manager:



 - Collaborate with Manager to improve email templates and customisable features.


CRM Projects &amp; Solutions:



 - Offer feedback on enhancements to CRM tools and features.




Requirements:

Essential Qualifications and Experience


 - At least one year of experience in the iGaming industry or in a role with similar responsibilities

 - Strong ability to understand and follow detailed technical instructions

 - A genuine passion for the online casino industry

 - Solid project management skills with the ability to manage multiple campaigns and tasks simultaneously

 - Excellent communication skills in English, both written and spoken




Desirable Skills


 - Previous experience using Jira

 - Fluency in additional languages such as Spanish, Portuguese, Greek, Latvian, Polish, or any of the Scandinavian languages is a strong advantage




What’s in it for me?

Much like riding a rollercoaster, life at Betsson can be fast-paced with twists and turns—but always FUN! We recognize it may not be for the faint-hearted, but if you’re a go-getter, initiator, and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence, and celebrate success, allowing you to be part of a multi-cultural and diverse company with people from all over the world.



Challenge Accepted?