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Become a Full-Time Employed Driver.
Join Malta&rsquo;s leading ride-hailing company as a full-time driver and enjoy the stability, benefits, and respect that come with being an employee &mdash; not just a freelancer. We don&rsquo;t just give you rides, we offer you a career. 
WHAT YOU GET:
<ul>
<li>Fixed salary + paid leave (no fare commission)</li>
<li>Real employment contract (no gig uncertainty)</li>
<li>Full training (if you are new to the industry) </li>
</ul>
WHAT YOU&rsquo;LL DO:
<ul>
<li>Drive eCabs company vehicles safely and professionally around Malta</li>
<li>Pick up passengers on time at scheduled locations using the eCabs platform</li>
<li>Offer friendly support to passengers, including help with luggage when needed</li>
<li>Follow transport regulations and ensure passengers feel safe and respected</li>
<li>Represent eCabs proudly as part of a trusted and reliable team </li>
</ul>
WHAT YOU&rsquo;LL BRING:
<ul>
<li>A valid&nbsp;TM TAG (or willingness to obtain: we guide you through it)</li>
<li>A valid&nbsp;EU or Maltese Category B driving license</li>
<li>Strong communication skills and a naturally helpful attitude</li>
<li>The ability to provide excellent customer service</li>
<li>The ability to drive smart and take initiative &mdash; even during busy hours </li>
</ul>
Life at eCabs
<ul>
<li>We foster a culture that allows you the freedom to grow personally and professionally.</li>
</ul>

eCabs Operators


Become a Full-Time Employed Driver.

Join Malta’s leading ride-hailing company as a full-time driver and enjoy the stability, benefits, and respect that come with being an employee — not just a freelancer. We don’t just give you rides, we offer you a career.



WHAT YOU GET:


 - Fixed salary + paid leave (no fare commission)

 - Real employment contract (no gig uncertainty)

 - Full training (if you are new to the industry)




WHAT YOU’LL DO:


 - Drive eCabs company vehicles safely and professionally around Malta

 - Pick up passengers on time at scheduled locations using the eCabs platform

 - Offer friendly support to passengers, including help with luggage when needed

 - Follow transport regulations and ensure passengers feel safe and respected

 - Represent eCabs proudly as part of a trusted and reliable team




WHAT YOU’LL BRING:


 - A valid
TM TAG (or willingness to obtain: we guide you through it)

 - A valid
EU or Maltese Category B driving license

 - Strong communication skills and a naturally helpful attitude

 - The ability to provide excellent customer service

 - The ability to drive smart and take initiative — even during busy hours




Life at eCabs


 - We foster a culture that allows you the freedom to grow personally and professionally.


Active

Malta Fleet Driver - Full Time

Who you are:
You&rsquo;re a&nbsp;great communicator&nbsp;who is professional, empathetic, responsible and who exudes a positive attitude! As a front-line-employee, the&nbsp;Customer Support Associate&nbsp;role is extremely important for improving the eCabs customer&rsquo;s journey and overall satisfaction.

What you&rsquo;ll do:
<ul>
<li>
Answer&nbsp;incoming calls, resolving queries at first point of contact whenever possible.
</li>
<li>
Respond to&nbsp;customer emails and social media messages.
</li>
<li>
Attend to&nbsp;face-to-face customer queries&nbsp;at eCabs head office.
</li>
<li>
Support internal departments with&nbsp;bookings and queries.
</li>
<li>
Build and develop&nbsp;strong customer relations,&nbsp;and accurately and efficiently place customer bookings through eCabs CRM.
</li>
<li>
Upsell&nbsp;where possible, by identifying opportunities to provide product information to customers.
</li>
<li>
Identify and escalate issues to Team Leaders, contributing to the ongoing development and&nbsp;improvement of the eCabs customer experience.
</li>
<li>
Take initiative and notify management of any&nbsp;trends or issues in customer queries.
</li>
<li>
Contribute towards the successful achievement of&nbsp;customer service KPIs, as well as own individual productivity and customer service targets. 
</li>
</ul>
Job requirements
What you&rsquo;ll bring:
<ul>
<li>
Strong&nbsp;interpersonal skills, with the ability to handle situations which require understanding, responsiveness and maturity.
</li>
<li>
Excellent&nbsp;phone etiquette.Great&nbsp;organisational skills. The ability to&nbsp;prioritise multiple tasks&nbsp;effectively and in a flexible manner in order to accommodate last-minute requests.
</li>
<li>
Willingness to align personal performance with the&nbsp;Contact Centre&rsquo;s objectives.
</li>
<li>
Strong&nbsp;written and verbal communication skills.
</li>
<li>
Excellent&nbsp;computer skills&nbsp;(experience with Word, Excel and Outlook).
</li>
<li>
Methodical approach with the&nbsp;ability to work under pressure.
</li>
<li>
Very importantly &ndash; a&nbsp;&lsquo;can do&rsquo; attitude.
</li>
</ul>


Who you are:

You’re a
great communicator
who is professional, empathetic, responsible and who exudes a positive attitude! As a front-line-employee, the
Customer Support Associate
role is extremely important for improving the eCabs customer’s journey and overall satisfaction.



What you’ll do:


 - 

Answer
incoming calls, resolving queries at first point of contact whenever possible.


 - 

Respond to
customer emails and social media messages.


 - 

Attend to
face-to-face customer queries
at eCabs head office.


 - 

Support internal departments with
bookings and queries.


 - 

Build and develop
strong customer relations,
and accurately and efficiently place customer bookings through eCabs CRM.


 - 

Upsell
where possible, by identifying opportunities to provide product information to customers.


 - 

Identify and escalate issues to Team Leaders, contributing to the ongoing development and
improvement of the eCabs customer experience.


 - 

Take initiative and notify management of any
trends or issues in customer queries.


 - 

Contribute towards the successful achievement of
customer service KPIs, as well as own individual productivity and customer service targets.





Job requirements

What you’ll bring:


 - 

Strong
interpersonal skills, with the ability to handle situations which require understanding, responsiveness and maturity.


 - 

Excellent
phone etiquette.Great
organisational skills. The ability to
prioritise multiple tasks
effectively and in a flexible manner in order to accommodate last-minute requests.


 - 

Willingness to align personal performance with the
Contact Centre’s objectives.


 - 

Strong
written and verbal communication skills.


 - 

Excellent
computer skills
(experience with Word, Excel and Outlook).


 - 

Methodical approach with the
ability to work under pressure.


 - 

Very importantly – a
‘can do’ attitude.



Customer Support Associates - eCabs (Full Time)

Job description
Do you want to work for Malta&rsquo;s leading mobility provider? eCabs is looking for partner drivers to complement its service offering.&nbsp;
WHY ECABS? 
A company set more than 10 years ago, with major tech and mobility ambitions. Go beyond just the basic app-ride hailing business, instead here at eCabs we have multiple booking channels, pre-bookings, operating at 24/7, guaranteeing a steady income for our partner drivers.
COMMISSION RATES
20%&nbsp;commission rate on ride-hailing trips
MAXIMUM FLEXIBILITY
No tracking devices, no branding requirements, limited car vehicles requirements,&nbsp;no exclusivity, no monthly fees, no scheduling commitments. It&rsquo;s all about giving partners all the flexibility they need to balance their work-life commitments.
SYSTEMS BUILT AROUND YOU
Easy to access partner portals. Completed rides, commissions, assigned vehicles, historical invoices, balance reports, etc. &ndash; all at the click of a button.
LET OUR APP LEAD YOU
Just go online and start accepting trips. Through our proprietary custom build partner app, drivers get turn-by-turn directions, suggestions to help you generate more income, and support.
FLEET TEAMS
Build your own team by onboarding to your own account other drivers.
GENERATE INCOME ON YOUR TERMS
The more you drive, the more money you can make. When demand is higher than normal, eCabs dynamic commission rates come into play, further incentivising partner drivers

Job Requirements
eCabs Partner Drivers Requirements:&nbsp;
<ul>
<li>
Maltese Residence&nbsp;Card
</li>
<li>
EU Driving License
</li>
<li>
Transport Malta Drivers&rsquo; TAG
</li>
<li>
VAT Certificate
</li>
<li>
TM Operators License
</li>
<li>
Vehicle logbook
</li>
</ul>


Job description

Do you want to work for Malta’s leading mobility provider? eCabs is looking for partner drivers to complement its service offering.


WHY ECABS? 

A company set more than 10 years ago, with major tech and mobility ambitions. Go beyond just the basic app-ride hailing business, instead here at eCabs we have multiple booking channels, pre-bookings, operating at 24/7, guaranteeing a steady income for our partner drivers.

COMMISSION RATES

20%
commission rate on ride-hailing trips

MAXIMUM FLEXIBILITY

No tracking devices, no branding requirements, limited car vehicles requirements,
no exclusivity, no monthly fees, no scheduling commitments. It’s all about giving partners all the flexibility they need to balance their work-life commitments.

SYSTEMS BUILT AROUND YOU

Easy to access partner portals. Completed rides, commissions, assigned vehicles, historical invoices, balance reports, etc. – all at the click of a button.

LET OUR APP LEAD YOU

Just go online and start accepting trips. Through our proprietary custom build partner app, drivers get turn-by-turn directions, suggestions to help you generate more income, and support.

FLEET TEAMS

Build your own team by onboarding to your own account other drivers.

GENERATE INCOME ON YOUR TERMS

The more you drive, the more money you can make. When demand is higher than normal, eCabs dynamic commission rates come into play, further incentivising partner drivers



Job Requirements

eCabs Partner Drivers Requirements:



 - 

Maltese Residence
Card


 - 

EU Driving License


 - 

Transport Malta Drivers’ TAG


 - 

VAT Certificate


 - 

TM Operators License


 - 

Vehicle logbook



Partner Sub-drivers

Who you are:
As a result of its growth, eCabs is looking for&nbsp;Minibus&nbsp;Drivers&nbsp;to further sustain its operations, driving minibus vehicles used for the transportation of customers. 
What you&rsquo;ll do:
<ul>
<li>
Drive assigned&nbsp;minibus vehicles.
</li>
<li>
Pick up customers at&nbsp;prearranged locations&nbsp;as requested in a timely manner.
</li>
<li>
Provide passengers with&nbsp;assistance entering and exiting vehicles&nbsp;and help them with any&nbsp;luggage.
</li>
<li>
Adhere to&nbsp;regulations&nbsp;governing the ride-hailing industry and ensure that passengers abide by safety regulations. 
</li>
</ul>
What you&rsquo;ll bring:
<ul>
<li>
Transport Malta&nbsp;PTV&nbsp;TAG.
</li>
<li>
Malta/EU License B and D/D1&nbsp;holder.
</li>
<li>
Great&nbsp;communication&nbsp;skills.
</li>
<li>
Passion for meeting&nbsp;new&nbsp;&amp;&nbsp;interesting&nbsp;people.
</li>
<li>
Uses own initiative and can&nbsp;work independently. 
</li>
</ul>
Life at eCabs
We foster a culture that allows you the freedom to grow personally and professionally.


Who you are:

As a result of its growth, eCabs is looking for
Minibus
Drivers
to further sustain its operations, driving minibus vehicles used for the transportation of customers.



What you’ll do:


 - 

Drive assigned
minibus vehicles.


 - 

Pick up customers at
prearranged locations
as requested in a timely manner.


 - 

Provide passengers with
assistance entering and exiting vehicles
and help them with any
luggage.


 - 

Adhere to
regulations
governing the ride-hailing industry and ensure that passengers abide by safety regulations.





What you’ll bring:


 - 

Transport Malta
PTV
TAG.


 - 

Malta/EU License B and D/D1
holder.


 - 

Great
communication
skills.


 - 

Passion for meeting
new
&amp;
interesting
people.


 - 

Uses own initiative and can
work independently.





Life at eCabs

We foster a culture that allows you the freedom to grow personally and professionally.