The MFSA is the single regulator responsible for financial services in Malta. The Authority’s remit extends to all areas of financial services activity, including credit institutions, financial & electronic money institutions.



201-500

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About the Department 
The Insurance and Pensions Supervision function is responsible for the prudential supervision of insurance companies, insurance intermediaries, retirement schemes, retirement funds and retirement service providers. The team employs professionals with a varied background and varied skills in the areas of insurance, pensions, accounting, legal, quantitative analysis, actuarial, compliance and other related areas. 
About the Role&nbsp;
During the Employment Period, the Employee shall carry out the following duties:&nbsp;&nbsp;
<ul>
<li>Coordinate and/or undertake duties of an analytical nature in relation to periodic financial data submitted by licence holders in line with their statutory obligations emanating from their operating licences;</li>
<li>Monitor the business performance of licence holders together with their level of compliance in line with applicable regulatory standards and financial obligations emanating from the Insurance and Pensions legal framework;</li>
<li>Identify potential risks in relation to operations and capital adequacy;</li>
<li>Identify any further action that might be necessary on the MFSA's part as a result of the surveillance process;</li>
<li>&lsquo;Ad hoc' assignments related to specific regulatory and supervisory issues related to capital adequacy and solvency that arise from time to time;</li>
<li>To report on the outcome of such assignments as may be appropriate and necessary;</li>
<li>Participate in on site compliance visits.&nbsp;</li>
</ul>
You will also be expected to undertake any other duties that may arise depending on the exigencies of Insurance &amp; Pensions Supervision and the Authority.&nbsp; 
About You&nbsp;
We are looking for candidates with interest in Accounting and Insurance.&nbsp;
The requirements for this role include:&nbsp;&nbsp;
<ul>
<li>An ACCA, ACA or a recognised Accounting University Master's Degree&nbsp;</li>
<li>Being enthusiastic and eager to learn</li>
<li>Being team oriented, and keen to engage with colleagues as team fit is the key</li>
<li>Being Highly organised, being analytical and have an eye for detail </li>
</ul>
Other Information 
The MFSA is an Equal Opportunities Employer as certified by the NCPE (National Commission for the Protection of Equality) and is committed to a policy of equal opportunity in all aspects of employment and will take care to avoid any form of discrimination in its recruitment procedures. The MFSA reserves the right to withdraw this call at any time and not to select any of the Candidates.
It is the responsibility of applicants in possession of qualifications awarded by Universities and other similar institutions outside Malta to produce a recognition statement on comparability of qualifications issued by the Malta Qualifications Recognition Information Centre (MQRIC). Applicants should do so preferably at application stage or otherwise at the preliminary interview should an applicant be selected for such interview. Details can be obtained by accessing the National Commission for Further and Higher Education website on www.ncfhe.gov.mt under MQRIC heading.
The MFSA shall ensure that any processing of personal data is in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation), the Data Protection Act (Chapter 586 of the Laws of Malta) and any other relevant European Union and national law. For further details, you may refer to the Data Protection Policy on the MFSA webpage www.mfsa.mt.
Candidates are to note that the submission of any false statement/s or omission, even if unintended, may lead to the cancellation of their application and may render the candidate's appointment liable to termination.
Furthermore, please note that candidates may be asked to submit any documentation in support of the information provided, including but not limited to, proof of qualifications and Police Conduct Certificates.
Jobsplus Permit Number: 579/2024 
Languages 
<ul>
<li>English</li>
<li>Maltese</li>
</ul>

Malta Financial Services Authority


About the Department


The Insurance and Pensions Supervision function is responsible for the prudential supervision of insurance companies, insurance intermediaries, retirement schemes, retirement funds and retirement service providers. The team employs professionals with a varied background and varied skills in the areas of insurance, pensions, accounting, legal, quantitative analysis, actuarial, compliance and other related areas.



About the Role


During the Employment Period, the Employee shall carry out the following duties:




 - Coordinate and/or undertake duties of an analytical nature in relation to periodic financial data submitted by licence holders in line with their statutory obligations emanating from their operating licences;

 - Monitor the business performance of licence holders together with their level of compliance in line with applicable regulatory standards and financial obligations emanating from the Insurance and Pensions legal framework;

 - Identify potential risks in relation to operations and capital adequacy;

 - Identify any further action that might be necessary on the MFSA's part as a result of the surveillance process;

 - ‘Ad hoc' assignments related to specific regulatory and supervisory issues related to capital adequacy and solvency that arise from time to time;

 - To report on the outcome of such assignments as may be appropriate and necessary;

 - Participate in on site compliance visits.



You will also be expected to undertake any other duties that may arise depending on the exigencies of Insurance &amp; Pensions Supervision and the Authority.




About You


We are looking for candidates with interest in Accounting and Insurance.


The requirements for this role include:




 - An ACCA, ACA or a recognised Accounting University Master's Degree


 - Being enthusiastic and eager to learn

 - Being team oriented, and keen to engage with colleagues as team fit is the key

 - Being Highly organised, being analytical and have an eye for detail




Other Information


The MFSA is an Equal Opportunities Employer as certified by the NCPE (National Commission for the Protection of Equality) and is committed to a policy of equal opportunity in all aspects of employment and will take care to avoid any form of discrimination in its recruitment procedures. The MFSA reserves the right to withdraw this call at any time and not to select any of the Candidates.

It is the responsibility of applicants in possession of qualifications awarded by Universities and other similar institutions outside Malta to produce a recognition statement on comparability of qualifications issued by the Malta Qualifications Recognition Information Centre (MQRIC). Applicants should do so preferably at application stage or otherwise at the preliminary interview should an applicant be selected for such interview. Details can be obtained by accessing the National Commission for Further and Higher Education website on www.ncfhe.gov.mt under MQRIC heading.

The MFSA shall ensure that any processing of personal data is in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation), the Data Protection Act (Chapter 586 of the Laws of Malta) and any other relevant European Union and national law. For further details, you may refer to the Data Protection Policy on the MFSA webpage www.mfsa.mt.

Candidates are to note that the submission of any false statement/s or omission, even if unintended, may lead to the cancellation of their application and may render the candidate's appointment liable to termination.

Furthermore, please note that candidates may be asked to submit any documentation in support of the information provided, including but not limited to, proof of qualifications and Police Conduct Certificates.

Jobsplus Permit Number: 579/2024



Languages



 - English

 - Maltese


Active

Junior Analyst (Finance)

Overview
About Department
The Finance function oversees and manages the finances of the Authority, supporting the various other functions within the Authority in all financial matters, including the preparation of timely management information, revenue collection, payments to suppliers and service providers, payroll and financial control and budgetary control. The function also sets, monitors and improves the operation of the MFSA's financial control framework, ensuring compliance with established policies and controls. It co-ordinates with the Statutory Auditors on the annual audit of the Authority's Financial Statements drawn up in compliance with International Financial Reporting Standards and is also responsible for the timely submission of required statutorily financial information to Parliament.
&nbsp;
About the Role
The following are some tasks you will be involved in:&nbsp;&nbsp;&nbsp;
<ul>
<li>Processing of Payments - Preparing invoices and other documentation with all the necessary approvals for payment;</li>
<li>Processing of Reimbursements &ndash; Obtaining the necessary documents and approvals for reimbursement to employees;</li>
<li>Posting of Supplier Payments, Reimbursements and Journals on Sage;</li>
<li>Carrying out Bank Reconciliations on a monthly basis;</li>
<li>Assisting the direct line manager in the closing of the monthly management accounts and any other ad-hoc tasks as required;</li>
<li>Updating and compiling reports on excel, as necessary;</li>
<li>Assisting other team members in their workload, as necessary.</li>
</ul>
&nbsp;
About you
<ul>
<li>You ideally have a Diploma in Financial Services, Accounting, Banking, Marketing, Mathematics, Law, Operations Management or any related discipline, OR a comparable recognised related qualification at NQF level 5 duly certified by the Malta Qualifications Recognition Information Centre (MQRIC). </li>
</ul>
The candidate should possess the following skill set:&nbsp;&nbsp;
<ul>
<li>ability to multi-task and work on own initiative with minimum supervision;&nbsp;</li>
<li>be a self-motivated team player and able to adopt various roles within a team;&nbsp;</li>
<li>excellent verbal and communication skills;&nbsp;</li>
<li>ability to prioritise and deliver under pressure;&nbsp;</li>
<li>highly IT literate; and&nbsp;</li>
<li>sound analytical and judgemental skills compiling reports of a high standard.&nbsp; </li>
</ul>
If you do not have the necessary academic qualifications but have at least three (3) years of relevant experience, we would still be interested in speaking with you.


Overview

About Department

The Finance function oversees and manages the finances of the Authority, supporting the various other functions within the Authority in all financial matters, including the preparation of timely management information, revenue collection, payments to suppliers and service providers, payroll and financial control and budgetary control. The function also sets, monitors and improves the operation of the MFSA's financial control framework, ensuring compliance with established policies and controls. It co-ordinates with the Statutory Auditors on the annual audit of the Authority's Financial Statements drawn up in compliance with International Financial Reporting Standards and is also responsible for the timely submission of required statutorily financial information to Parliament.




About the Role

The following are some tasks you will be involved in:





 - Processing of Payments - Preparing invoices and other documentation with all the necessary approvals for payment;

 - Processing of Reimbursements – Obtaining the necessary documents and approvals for reimbursement to employees;

 - Posting of Supplier Payments, Reimbursements and Journals on Sage;

 - Carrying out Bank Reconciliations on a monthly basis;

 - Assisting the direct line manager in the closing of the monthly management accounts and any other ad-hoc tasks as required;

 - Updating and compiling reports on excel, as necessary;

 - Assisting other team members in their workload, as necessary.





About you


 - You ideally have a Diploma in Financial Services, Accounting, Banking, Marketing, Mathematics, Law, Operations Management or any related discipline, OR a comparable recognised related qualification at NQF level 5 duly certified by the Malta Qualifications Recognition Information Centre (MQRIC).




The candidate should possess the following skill set:




 - ability to multi-task and work on own initiative with minimum supervision;


 - be a self-motivated team player and able to adopt various roles within a team;


 - excellent verbal and communication skills;


 - ability to prioritise and deliver under pressure;


 - highly IT literate; and


 - sound analytical and judgemental skills compiling reports of a high standard.





If you do not have the necessary academic qualifications but have at least three (3) years of relevant experience, we would still be interested in speaking with you.

Senior Support Officer - Definite Contract

Overview
About the Department
Conduct Supervision is responsible for the setting up and implementation of the regulatory framework aiming to secure appropriate consumer protection in operations of licence holders in the financial services industry in order to ensure that clients of financial services are treated fairly, honestly, and professionally by regulated entities. The Function adopts a pre-emptive supervisory approach which addresses potential or emerging risks for financial services consumers, together with an ongoing supervisory process to strengthen and verify the adherence by regulated persons of their conduct of business regulatory obligations. The Conduct Supervision Function is a cross-sectorial function covering under its remit supervision of the conduct of business of the entities dealing with retail clients in the context of the provision of services relating to banking, insurance and pensions, investments, cryptocurrencies, and retail collective investment schemes. 
About the Role
We are looking for a talented individual to join the Insurance, Pensions and Funds team. Reporting to the Senior Manager, the main responsibilities of the selected candidate are expected to be the following tasks:
<ul>
<li>Undertake analytical duties related to compliance (Insurance, pensions and/or retail collective investment schemes ) by licence holders in line with their statutory and regulatory obligations emanating from their operating licences;</li>
<li>Monitor the level of compliance with applicable regulatory standards by licence holders;</li>
<li>Participate and lead onsite compliance visits and thematic reviews of licence holders;</li>
<li>Assist the Senior Manager in leading the team, act as a reference point to other staff members and involvement in ad hoc assignments related to specific regulatory and supervisory issues that arise;</li>
<li>Undertaking and reporting on the outcome of the different assignments as may be appropriate and necessary;</li>
<li>Exercise supervisory judgement in handling cases, challenging licence holders on supervisory issues and ensure that such issues are dealt with expeditiously;</li>
<li>Handle supervisory issues that arise on a day-to-day basis;</li>
<li>Keep up to date on all developments relating to new legislation, amendments to existing rules, etc;</li>
<li>Mentor, coach, train and act as referral point for other analysts in the carrying out of their respective duties; and</li>
<li>Undertake any other duties / &lsquo;ad-hoc&rsquo; tasks as delegated by the Function&rsquo;s senior management in line with the exigencies of the Conduct Function and the Authority. </li>
</ul>
About You
We are looking for candidates with interest in the financial services area, preferably in the Insurance, Pensions and / or Funds areas. The role calls for an academic qualification in the relevant field of study at National Qualification Framework Level 6 or better, duly certified by the Malta Qualifications Recognition Information Centre (MQRIC) or a widely recognised professional qualification at a comparable level. You will also possess a minimum of 5 years of work experience within a relevant area.
If you do not have the necessary academic or professional experience qualifications, but you have at least 10 years of work experience, we would still be interested in speaking with you. Candidates with longer work experience relevant to the role will be preferred.
The chosen candidate is expected to be a confident individual who is flexible, proactive, and having a critical and analytical mind-set. The following skills and attributes are important for this position:
<ul>
<li>Interest in the areas of Consumer Protection;</li>
<li>Keen interest in financial services regulatory and legislative development;</li>
<li>Excellent attention to detail;</li>
<li>Well-developed written and verbal communication skills;</li>
<li>Sound time management skills and ability to adapt to changing priorities, as may be necessary;</li>
<li>Ability to maintain good working relationships with other team players, including with external stakeholders in general; and</li>
<li>Ability to work independently and as part of a team.</li>
</ul>
The preferred candidate will be given various opportunities to learn and be trained for the role, through various mechanisms which the Authority holds such as the Financial Supervisors Academy and on the job training. 
Other Information
The MFSA is an Equal Opportunities Employer as certified by the NCPE (National Commission for the Protection of Equality) and is committed to a policy of equal opportunity in all aspects of employment and will take care to avoid any form of discrimination in its recruitment procedures. The MFSA reserves the right to withdraw this call at any time and not to select any of the Candidates.
It is the responsibility of applicants in possession of qualifications awarded by Universities and other similar institutions outside Malta to produce a recognition statement on comparability of qualifications issued by the Malta Qualifications Recognition Information Centre (MQRIC). Applicants should do so preferably at application stage or otherwise at the preliminary interview should an applicant be selected for such interview. Details can be obtained by accessing the National Commission for Further and Higher Education website on www.ncfhe.gov.mt under MQRIC heading.
The MFSA shall ensure that any processing of personal data is in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation), the Data Protection Act (Chapter 586 of the Laws of Malta) and any other relevant European Union and national law. For further details, you may refer to the Data Protection Policy on the MFSA webpage www.mfsa.mt.
Candidates are to note that the submission of any false statement/s or omission, even if unintended, may lead to the cancellation of their application and may render the candidate's appointment liable to termination.
Furthermore, please note that candidates may be asked to submit any documentation in support of the information provided, including but not limited to, proof of qualifications and Police Conduct Certificates.
&nbsp;
Languages
<ul>
<li>
English
</li>
</ul>


Overview

About the Department

Conduct Supervision is responsible for the setting up and implementation of the regulatory framework aiming to secure appropriate consumer protection in operations of licence holders in the financial services industry in order to ensure that clients of financial services are treated fairly, honestly, and professionally by regulated entities. The Function adopts a pre-emptive supervisory approach which addresses potential or emerging risks for financial services consumers, together with an ongoing supervisory process to strengthen and verify the adherence by regulated persons of their conduct of business regulatory obligations. The Conduct Supervision Function is a cross-sectorial function covering under its remit supervision of the conduct of business of the entities dealing with retail clients in the context of the provision of services relating to banking, insurance and pensions, investments, cryptocurrencies, and retail collective investment schemes.



About the Role

We are looking for a talented individual to join the Insurance, Pensions and Funds team. Reporting to the Senior Manager, the main responsibilities of the selected candidate are expected to be the following tasks:


 - Undertake analytical duties related to compliance (Insurance, pensions and/or retail collective investment schemes ) by licence holders in line with their statutory and regulatory obligations emanating from their operating licences;

 - Monitor the level of compliance with applicable regulatory standards by licence holders;

 - Participate and lead onsite compliance visits and thematic reviews of licence holders;

 - Assist the Senior Manager in leading the team, act as a reference point to other staff members and involvement in ad hoc assignments related to specific regulatory and supervisory issues that arise;

 - Undertaking and reporting on the outcome of the different assignments as may be appropriate and necessary;

 - Exercise supervisory judgement in handling cases, challenging licence holders on supervisory issues and ensure that such issues are dealt with expeditiously;

 - Handle supervisory issues that arise on a day-to-day basis;

 - Keep up to date on all developments relating to new legislation, amendments to existing rules, etc;

 - Mentor, coach, train and act as referral point for other analysts in the carrying out of their respective duties; and

 - Undertake any other duties / ‘ad-hoc’ tasks as delegated by the Function’s senior management in line with the exigencies of the Conduct Function and the Authority.




About You

We are looking for candidates with interest in the financial services area, preferably in the Insurance, Pensions and / or Funds areas. The role calls for an academic qualification in the relevant field of study at National Qualification Framework Level 6 or better, duly certified by the Malta Qualifications Recognition Information Centre (MQRIC) or a widely recognised professional qualification at a comparable level. You will also possess a minimum of 5 years of work experience within a relevant area.

If you do not have the necessary academic or professional experience qualifications, but you have at least 10 years of work experience, we would still be interested in speaking with you. Candidates with longer work experience relevant to the role will be preferred.

The chosen candidate is expected to be a confident individual who is flexible, proactive, and having a critical and analytical mind-set. The following skills and attributes are important for this position:


 - Interest in the areas of Consumer Protection;

 - Keen interest in financial services regulatory and legislative development;

 - Excellent attention to detail;

 - Well-developed written and verbal communication skills;

 - Sound time management skills and ability to adapt to changing priorities, as may be necessary;

 - Ability to maintain good working relationships with other team players, including with external stakeholders in general; and

 - Ability to work independently and as part of a team.


The preferred candidate will be given various opportunities to learn and be trained for the role, through various mechanisms which the Authority holds such as the Financial Supervisors Academy and on the job training.



Other Information

The MFSA is an Equal Opportunities Employer as certified by the NCPE (National Commission for the Protection of Equality) and is committed to a policy of equal opportunity in all aspects of employment and will take care to avoid any form of discrimination in its recruitment procedures. The MFSA reserves the right to withdraw this call at any time and not to select any of the Candidates.

It is the responsibility of applicants in possession of qualifications awarded by Universities and other similar institutions outside Malta to produce a recognition statement on comparability of qualifications issued by the Malta Qualifications Recognition Information Centre (MQRIC). Applicants should do so preferably at application stage or otherwise at the preliminary interview should an applicant be selected for such interview. Details can be obtained by accessing the National Commission for Further and Higher Education website on www.ncfhe.gov.mt under MQRIC heading.

The MFSA shall ensure that any processing of personal data is in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation), the Data Protection Act (Chapter 586 of the Laws of Malta) and any other relevant European Union and national law. For further details, you may refer to the Data Protection Policy on the MFSA webpage www.mfsa.mt.

Candidates are to note that the submission of any false statement/s or omission, even if unintended, may lead to the cancellation of their application and may render the candidate's appointment liable to termination.

Furthermore, please note that candidates may be asked to submit any documentation in support of the information provided, including but not limited to, proof of qualifications and Police Conduct Certificates.




Languages


 - 

English



Senior Analyst (Insurance, Pensions & Funds)

Overview
About the Programme Management &amp; Quality Assurance Function&nbsp;
The Programme Management &amp; Quality Assurance Function is responsible for the setting up of a single, central support structure, designed to provide assistance to change and delivery initiatives within the Authority. This function is responsible to define and maintain standards for project management within the Authority. The function is made up of three main pillars namely programme management, change management and quality assurance. The objective of the Quality Assurance (QA) pillar within this function is to contribute to the excellence and homogeneity of the Authority&rsquo;s operational and supervisory activities by carrying out reviews of processes. The QA team assesses operational activities to identify risks and possible controls, provide feedback on the proper use and need for methodological framework as well as issue quality recommendations and standards to functions within scope.&nbsp;&nbsp;

The Role&nbsp;
The selected candidate will be appointed as a Quality Analyst in Grade 10 and will be expected to report to the Deputy Head within the Function. You will be responsible for the overall coordination and management of the quality assurance programme and the reach of milestones and objectives on an operational and tactical level. The role involves working closely with stakeholders to understand their needs, conducting research and analysis, and contributing to improving business operations. It also involves ensuring that projects are adequately planned, resourced and supporting the team in delivering to high standards, on time and within set budget.&nbsp;&nbsp;
The role will also involve the design, implementation and refining of testing processes and procedures to identify potential issues within the implementation of a core system within the Authority.&nbsp;&nbsp;
&nbsp;
Main Responsibilities:&nbsp;
<ul>
<li>Annual Quality Assurance Plan Development:&nbsp;Support in the drafting and execution of a quality assurance plan that aligns with strategic organizational goals.&nbsp;</li>
<li>Quality Reviews:&nbsp;Support the rigorous quality reviews of Policies, DoPs, and SoPs to ensure they adhere to the quality framework and propose revisions where necessary.&nbsp;</li>
<li>Test Case Development:&nbsp;Design detailed test cases to validate system functionality against requirements.&nbsp;</li>
<li>Incident Reporting:&nbsp;Develop protocols for incident reporting, ensuring timely and accurate documentation of issues.&nbsp;</li>
<li>Requirements Traceability:&nbsp;Maintain a comprehensive traceability matrix that links requirements through to test cases and outcomes.&nbsp;</li>
<li>Business support during UAT:&nbsp;Provide support during User Acceptance Testing, including resource coordination, training, and feedback analysis.&nbsp;</li>
<li>Performance Monitoring:&nbsp;Support in the implementation and monitoring of key performance indicators to assess the effectiveness of quality assurance activities.&nbsp;</li>
<li>Stakeholder Engagement:&nbsp;Act as the contact for quality-related communications with internal and external stakeholders.&nbsp;</li>
<li>Compliance and Validation:&nbsp;Verify that all systems and procedures meet business needs and regulatory compliance standards before deployment.&nbsp;</li>
</ul>

About You&nbsp;
<ul>
<li>You have a solid academic background in Business, Quality Assurance, IT and/or change management or an equivalent professional qualification.</li>
<li>The role calls for an academic qualification in a relevant field of study at National Qualification Framework Level 6 or better, duly certified by the Malta Qualifications Recognition Information Centre (MQRIC) or a widely recognised professional qualification at a comparable level.</li>
<li>You will also possess a minimum of three (3) years working in the assurance field / Business Transformation environment.</li>
<li>If you do not have the necessary academic or professional qualifications but have at least seven (7) years of relevant experience in a related environment, we would still be interested in speaking to you.&nbsp;</li>
</ul>
&nbsp;
Knowledge, Skills and Experience Required&nbsp;
<ul>
<li>Proficient in change implementation and planning, data analysis, requirements definition, stakeholder relationship management;&nbsp;</li>
<li>Proficient with methods and techniques for preparing statements of requirements both orally and in writing;&nbsp;</li>
<li>Strong documentation skills and should have a good knowledge of the MFSA in terms of its core objectives and strategic goals;&nbsp;</li>
<li>Able to facilitate remote and face to face meetings;&nbsp;</li>
<li>Have good negotiation skills;&nbsp;</li>
<li>Able to communicate with various team members in an effective manner;&nbsp;</li>
<li>A team player and actively promote team spirit;&nbsp;</li>
<li>Strong written and oral communication skills;&nbsp;</li>
<li>Accurate and systematic in doing work;&nbsp;</li>
<li>Able to examine issues critically and adopt relevant approaches geared towards successful business solutions;&nbsp;</li>
<li>Preferably should have a good knowledge of the financial services industry.&nbsp;</li>
</ul>

Other important information
The MFSA is an Equal Opportunities Employer as certified by the NCPE (National Commission for the Protection of Equality) and is committed to a policy of equal opportunity in all aspects of employment and will take care to avoid any form of discrimination in its recruitment procedures. The MFSA reserves the right to withdraw this call at any time and not to select any of the Candidates.
It is the responsibility of applicants in possession of qualifications awarded by Universities and other similar institutions outside Malta to produce a recognition statement on comparability of qualifications issued by the Malta Qualifications Recognition Information Centre (MQRIC). Applicants should do so preferably at application stage or otherwise at the preliminary interview should an applicant be selected for such interview. Details can be obtained by accessing the National Commission for Further and Higher Education website on www.ncfhe.org.mt under MQRIC heading.
The MFSA shall ensure that any processing of personal data is in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation), the Data Protection Act (Chapter 586 of the Laws of Malta) and any other relevant European Union and national law. For further details, you may refer to the Data Protection Policy on the MFSA webpage www.mfsa.mt.
Candidates are to note that the submission of any false statement/s or omission, even if unintended, may lead to the cancellation of their application and may render the candidate&rsquo;s appointment liable to termination.
Furthermore, please note that candidates may be asked to submit any documentation in support of the information provided, including but not limited to, proof of qualifications and Police Conduct Certificates.
Public Call Permit: 1156/2024

Languages
<ul>
<li>
English
</li>
</ul>


Overview

About the Programme Management &amp; Quality Assurance Function


The Programme Management &amp; Quality Assurance Function is responsible for the setting up of a single, central support structure, designed to provide assistance to change and delivery initiatives within the Authority. This function is responsible to define and maintain standards for project management within the Authority. The function is made up of three main pillars namely programme management, change management and quality assurance. The objective of the Quality Assurance (QA) pillar within this function is to contribute to the excellence and homogeneity of the Authority’s operational and supervisory activities by carrying out reviews of processes. The QA team assesses operational activities to identify risks and possible controls, provide feedback on the proper use and need for methodological framework as well as issue quality recommendations and standards to functions within scope.





The Role


The selected candidate will be appointed as a Quality Analyst in Grade 10 and will be expected to report to the Deputy Head within the Function. You will be responsible for the overall coordination and management of the quality assurance programme and the reach of milestones and objectives on an operational and tactical level. The role involves working closely with stakeholders to understand their needs, conducting research and analysis, and contributing to improving business operations. It also involves ensuring that projects are adequately planned, resourced and supporting the team in delivering to high standards, on time and within set budget.



The role will also involve the design, implementation and refining of testing processes and procedures to identify potential issues within the implementation of a core system within the Authority.






Main Responsibilities:



 - Annual Quality Assurance Plan Development:
Support in the drafting and execution of a quality assurance plan that aligns with strategic organizational goals.


 - Quality Reviews:
Support the rigorous quality reviews of Policies, DoPs, and SoPs to ensure they adhere to the quality framework and propose revisions where necessary.


 - Test Case Development:
Design detailed test cases to validate system functionality against requirements.


 - Incident Reporting:
Develop protocols for incident reporting, ensuring timely and accurate documentation of issues.


 - Requirements Traceability:
Maintain a comprehensive traceability matrix that links requirements through to test cases and outcomes.


 - Business support during UAT:
Provide support during User Acceptance Testing, including resource coordination, training, and feedback analysis.


 - Performance Monitoring:
Support in the implementation and monitoring of key performance indicators to assess the effectiveness of quality assurance activities.


 - Stakeholder Engagement:
Act as the contact for quality-related communications with internal and external stakeholders.


 - Compliance and Validation:
Verify that all systems and procedures meet business needs and regulatory compliance standards before deployment.





About You



 - You have a solid academic background in Business, Quality Assurance, IT and/or change management or an equivalent professional qualification.

 - The role calls for an academic qualification in a relevant field of study at National Qualification Framework Level 6 or better, duly certified by the Malta Qualifications Recognition Information Centre (MQRIC) or a widely recognised professional qualification at a comparable level.

 - You will also possess a minimum of three (3) years working in the assurance field / Business Transformation environment.

 - If you do not have the necessary academic or professional qualifications but have at least seven (7) years of relevant experience in a related environment, we would still be interested in speaking to you.






Knowledge, Skills and Experience Required



 - Proficient in change implementation and planning, data analysis, requirements definition, stakeholder relationship management;


 - Proficient with methods and techniques for preparing statements of requirements both orally and in writing;


 - Strong documentation skills and should have a good knowledge of the MFSA in terms of its core objectives and strategic goals;


 - Able to facilitate remote and face to face meetings;


 - Have good negotiation skills;


 - Able to communicate with various team members in an effective manner;


 - A team player and actively promote team spirit;


 - Strong written and oral communication skills;


 - Accurate and systematic in doing work;


 - Able to examine issues critically and adopt relevant approaches geared towards successful business solutions;


 - Preferably should have a good knowledge of the financial services industry.





Other important information

The MFSA is an Equal Opportunities Employer as certified by the NCPE (National Commission for the Protection of Equality) and is committed to a policy of equal opportunity in all aspects of employment and will take care to avoid any form of discrimination in its recruitment procedures. The MFSA reserves the right to withdraw this call at any time and not to select any of the Candidates.

It is the responsibility of applicants in possession of qualifications awarded by Universities and other similar institutions outside Malta to produce a recognition statement on comparability of qualifications issued by the Malta Qualifications Recognition Information Centre (MQRIC). Applicants should do so preferably at application stage or otherwise at the preliminary interview should an applicant be selected for such interview. Details can be obtained by accessing the National Commission for Further and Higher Education website on www.ncfhe.org.mt under MQRIC heading.

The MFSA shall ensure that any processing of personal data is in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation), the Data Protection Act (Chapter 586 of the Laws of Malta) and any other relevant European Union and national law. For further details, you may refer to the Data Protection Policy on the MFSA webpage www.mfsa.mt.

Candidates are to note that the submission of any false statement/s or omission, even if unintended, may lead to the cancellation of their application and may render the candidate’s appointment liable to termination.

Furthermore, please note that candidates may be asked to submit any documentation in support of the information provided, including but not limited to, proof of qualifications and Police Conduct Certificates.

Public Call Permit: 1156/2024



Languages


 - 

English

