Motors Inc. is a one-stop shop where interested customers can buy new, affordable, high-tech and luxury cars, approved used and commercial vehicles.

Motors Inc. customers can rely on a full suite of repairs, maintenance and after-sales services.

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Duties and Responsibilities
<ul>
<li>Process customer requests in a professional and efficient manner</li>
<li>Ensure that the customer is given the best service possible</li>
<li>To manage and direct customers enquiries th rough the appropriate channels</li>
<li>Log all queries, requests, and update records to the system</li>
<li>To share knowledge and also seek advice with colleagues and superior s</li>
<li>Maintain an active communication with entire customer base ensuring the best possible vehicle maintenance continuation</li>
<li>Follow up on customer requests and service needs</li>
<li>Log and follow up on customer complaints to department managers and follow up accordingly.</li>
<li>Develop the service sales opportunities whilst sustaining the best customer&nbsp;experience</li>
<li>Participate actively in promoting the products and services of the Company</li>
<li>Handling cash and billing transactions in ensuring that all monies due to the</li>
<li>Company for service and spare parts are duly collected</li>
<li>Inspect incoming and outgoing vehicles from the service centre prior to accepting or handing over the customer vehicle keys</li>
<li>Monitoring and efficiently closing pending job cards</li>
<li>Ensure that warranty procedures are adhered to</li>
<li>Guide and advise the mechanics as to the authorisation of work that needs to&nbsp;be carried out on the vehicles</li>
</ul>
&nbsp;
Skills and Abilities
<ul>
<li>The ability to solve customer related issues and follow up accordingly</li>
<li>Maintaining very good communication with customers and working on&nbsp;building customer relationship and trust</li>
<li>Willing to learn and develop within and outside the role</li>
<li>Attention to detail</li>
<li>Organised on records and hands on</li>
<li>Ownership towards the duties and follow through the service given to&nbsp;customer.</li>
</ul>

Motors Inc.


Duties and Responsibilities


 - Process customer requests in a professional and efficient manner

 - Ensure that the customer is given the best service possible

 - To manage and direct customers enquiries th rough the appropriate channels

 - Log all queries, requests, and update records to the system

 - To share knowledge and also seek advice with colleagues and superior s

 - Maintain an active communication with entire customer base ensuring the best possible vehicle maintenance continuation

 - Follow up on customer requests and service needs

 - Log and follow up on customer complaints to department managers and follow up accordingly.

 - Develop the service sales opportunities whilst sustaining the best customer
experience

 - Participate actively in promoting the products and services of the Company

 - Handling cash and billing transactions in ensuring that all monies due to the

 - Company for service and spare parts are duly collected

 - Inspect incoming and outgoing vehicles from the service centre prior to accepting or handing over the customer vehicle keys

 - Monitoring and efficiently closing pending job cards

 - Ensure that warranty procedures are adhered to

 - Guide and advise the mechanics as to the authorisation of work that needs to
be carried out on the vehicles





Skills and Abilities


 - The ability to solve customer related issues and follow up accordingly

 - Maintaining very good communication with customers and working on
building customer relationship and trust

 - Willing to learn and develop within and outside the role

 - Attention to detail

 - Organised on records and hands on

 - Ownership towards the duties and follow through the service given to
customer.


Active

Service Advisor

Supply Chain Executive
Job Specification
&nbsp;
Duties and Responsibilities
&sect;&nbsp; Coordinate and assist with the inputting of all non-EU vehicles into the Customs system for duty payment.
&sect;&nbsp; Process online customs entries and ensure accuracy of submitted information.
&sect;&nbsp; Coordinate customs payments and reconcile vehicles received against Customs registry records.
&sect;&nbsp; Liaise with the company courier to facilitate duty registrations, customs payments, vehicle registration at customs, and registration with Transport Malta.
&sect;&nbsp; Coordinate and assist with the administration of Transport Malta-related documentation.
&sect;&nbsp; Follow up on vehicle arrivals with shipping agents to ensure prompt vehicle release and avoid additional port rental charges.
&sect;&nbsp; Manage insurance claims for vehicles received with damages and ensure timely resolution.
&sect;&nbsp; Coordinate with runners and PDI teams for visits to VGT or Freeport to release vehicles from bond, while assisting when required.
&sect;&nbsp; Organise export documentation and related processing as necessary.
&sect;&nbsp; Maintain and update franchise data for current and new vehicle models, including variants and accessories.
&sect;&nbsp; Ensure accuracy and completeness of vehicle-related data within company systems.
&sect;&nbsp; Prepare invoices required for accounting and vehicle registration purposes.
&sect;&nbsp; Ensure timely and accurate preparation and maintenance of vehicle-related documentation.
&nbsp;
Skills and Abilities
<ul>
<li>Strong knowledge of supply chain, logistics, shipping, and vehicle importation processes.</li>
<li>Good understanding of Customs procedures and Transport Malta registration requirements.</li>
<li>Strong organisational and planning skills with the ability to manage multiple priorities and meet deadlines.</li>
<li>High level of attention to detail and accuracy in data entry, documentation, and record keeping.</li>
<li>Excellent communication and interpersonal skills with the ability to liaise effectively with suppliers, shipping agents, couriers, and internal departments.</li>
<li>Problem-solving skills with the ability to resolve operational issues and follow up proactively.</li>
<li>Strong analytical and coordination skills to monitor shipments, orders, and vehicle data.</li>
<li>Ability to work independently and collaboratively within a team environment.</li>
<li>Proficiency in Microsoft Office applications, particularly Excel, and experience using ERP or database systems.</li>
<li>Ability to handle confidential information professionally and maintain data integrity.</li>
<li>Customer-focused mindset with the ability to provide efficient support to internal and external stakeholders.</li>
<li>Flexibility and adaptability to changing operational requirements and priorities.</li>
</ul>
&nbsp;


Supply Chain Executive

Job Specification




Duties and Responsibilities

§
 Coordinate and assist with the inputting of all non-EU vehicles into the Customs system for duty payment.

§
 Process online customs entries and ensure accuracy of submitted information.

§
 Coordinate customs payments and reconcile vehicles received against Customs registry records.

§
 Liaise with the company courier to facilitate duty registrations, customs payments, vehicle registration at customs, and registration with Transport Malta.

§
 Coordinate and assist with the administration of Transport Malta-related documentation.

§
 Follow up on vehicle arrivals with shipping agents to ensure prompt vehicle release and avoid additional port rental charges.

§
 Manage insurance claims for vehicles received with damages and ensure timely resolution.

§
 Coordinate with runners and PDI teams for visits to VGT or Freeport to release vehicles from bond, while assisting when required.

§
 Organise export documentation and related processing as necessary.

§
 Maintain and update franchise data for current and new vehicle models, including variants and accessories.

§
 Ensure accuracy and completeness of vehicle-related data within company systems.

§
 Prepare invoices required for accounting and vehicle registration purposes.

§
 Ensure timely and accurate preparation and maintenance of vehicle-related documentation.




Skills and Abilities


 - Strong knowledge of supply chain, logistics, shipping, and vehicle importation processes.

 - Good understanding of Customs procedures and Transport Malta registration requirements.

 - Strong organisational and planning skills with the ability to manage multiple priorities and meet deadlines.

 - High level of attention to detail and accuracy in data entry, documentation, and record keeping.

 - Excellent communication and interpersonal skills with the ability to liaise effectively with suppliers, shipping agents, couriers, and internal departments.

 - Problem-solving skills with the ability to resolve operational issues and follow up proactively.

 - Strong analytical and coordination skills to monitor shipments, orders, and vehicle data.

 - Ability to work independently and collaboratively within a team environment.

 - Proficiency in Microsoft Office applications, particularly Excel, and experience using ERP or database systems.

 - Ability to handle confidential information professionally and maintain data integrity.

 - Customer-focused mindset with the ability to provide efficient support to internal and external stakeholders.

 - Flexibility and adaptability to changing operational requirements and priorities.





Supply Chain Executive

Main Objective of the Role
The Human Resources Associate supports the smooth running of HR operations by&nbsp;assisting with HR processes, employee engagement, retention initiatives,&nbsp;compliance, training programmes, and overall employee wellbeing.
&nbsp;
Duties and Responsibilities
<ul>
<li>Provide daily HR administrative support and maintain employee records and documentation.</li>
<li>Prepare employment contracts, onboarding documents, and employee correspondence.</li>
<li>Post job adverts on relevant recruitment platforms.</li>
<li>Screen CVs, shortlist candidates, and coordinate interviews with department managers.</li>
<li>Support employee events, engagement activities, and wellbeing initiatives.</li>
<li>Assist with employee retention and development programmes.</li>
<li>Support the processing of TCN work permits, visa documentation, and related procedures.</li>
<li>Ensure employee documentation is updated and compliant with company policies and legal requirements.</li>
<li>Coordinate employee uniform ordering and allocation.</li>
<li>Assist with internal training programmes.</li>
<li>Collect employee feedback and liaise with management when needed.</li>
<li>Support Health and Safety procedures and workplace compliance.</li>
<li>Maintain strict confidentiality and professionalism when handling employee information.</li>
</ul>
&nbsp;
Skills and Abilities
<ul>
<li>Strong organisational and administrative skills with attention to detail.</li>
<li>Excellent communication and interpersonal abilities.</li>
<li>Ability to handle confidential information with professionalism and discretion.</li>
<li>Ability to manage multiple tasks and meet deadlines efficiently.</li>
</ul>


Main Objective of the Role

The Human Resources Associate supports the smooth running of HR operations by
assisting with HR processes, employee engagement, retention initiatives,
compliance, training programmes, and overall employee wellbeing.




Duties and Responsibilities


 - Provide daily HR administrative support and maintain employee records and documentation.

 - Prepare employment contracts, onboarding documents, and employee correspondence.

 - Post job adverts on relevant recruitment platforms.

 - Screen CVs, shortlist candidates, and coordinate interviews with department managers.

 - Support employee events, engagement activities, and wellbeing initiatives.

 - Assist with employee retention and development programmes.

 - Support the processing of TCN work permits, visa documentation, and related procedures.

 - Ensure employee documentation is updated and compliant with company policies and legal requirements.

 - Coordinate employee uniform ordering and allocation.

 - Assist with internal training programmes.

 - Collect employee feedback and liaise with management when needed.

 - Support Health and Safety procedures and workplace compliance.

 - Maintain strict confidentiality and professionalism when handling employee information.





Skills and Abilities


 - Strong organisational and administrative skills with attention to detail.

 - Excellent communication and interpersonal abilities.

 - Ability to handle confidential information with professionalism and discretion.

 - Ability to manage multiple tasks and meet deadlines efficiently.


Human Resources Associate

Title: Sales Consultant Department: Sales Reports to: Brand Manager 
Main Objective of the Job: Maximising the awareness and sales of vehicles and accessories represented by the Company. 
Main Duties and Responsibilities
<ul>
<li>Build a strong clientele relationship by being a go‑to person on the sales of vehicles.</li>
<li>Identifying and targeting prospective clients by providing them with general and specific information about the vehicles and new features.</li>
<li>Issuing quotations and assisting clients in credit possibilities.</li>
<li>Coordinating test drives and assisting clients accordingly.</li>
<li>Follow up with clients on queries and sales quotations.</li>
<li>Preparing and filing in sales documentation and required documentation.</li>
<li>Delivering the purchased vehicle to the client, upon its completion of the pre‑delivery inspection and in a timely manner.</li>
<li>Adhering to quality and customer care standards and policies.</li>
<li>Keeping oneself abreast with the developments in one&rsquo;s field of expertise, including the brand and its competition.</li>
<li>Ensuring that the CRM database is updated.</li>
<li>Assisting in the upkeep of the showroom and display area.</li>
</ul>

Skills and Abilities
<ul>
<li>The ability to listen, understand and guide clients to fulfil their needs.</li>
<li>Build a strong relationship with clients.</li>
<li>Knowledge in automobiles, the industry, and new emerging technologies.</li>
<li>Knowledge of Autoline (Kerridge).</li>
<li>Sales and service oriented.</li>
<li>Ability to share and receive feedback.</li>
<li>Must hold a valid driver's licence.</li>
</ul>


Title: Sales Consultant 
Department: Sales 
Reports to: Brand Manager



Main Objective of the Job: 

Maximising the awareness and sales of vehicles and accessories represented by the Company.



Main Duties and Responsibilities


 - Build a strong clientele relationship by being a go‑to person on the sales of vehicles.

 - Identifying and targeting prospective clients by providing them with general and specific information about the vehicles and new features.

 - Issuing quotations and assisting clients in credit possibilities.

 - Coordinating test drives and assisting clients accordingly.

 - Follow up with clients on queries and sales quotations.

 - Preparing and filing in sales documentation and required documentation.

 - Delivering the purchased vehicle to the client, upon its completion of the pre‑delivery inspection and in a timely manner.

 - Adhering to quality and customer care standards and policies.

 - Keeping oneself abreast with the developments in one’s field of expertise, including the brand and its competition.

 - Ensuring that the CRM database is updated.

 - Assisting in the upkeep of the showroom and display area.




Skills and Abilities


 - The ability to listen, understand and guide clients to fulfil their needs.

 - Build a strong relationship with clients.

 - Knowledge in automobiles, the industry, and new emerging technologies.

 - Knowledge of Autoline (Kerridge).

 - Sales and service oriented.

 - Ability to share and receive feedback.

 - Must hold a valid driver's licence.
