Chief Business Officer

The COO will play a pivotal role in scaling Ballotra Media by ensuring smooth execution of our strategic goals. As a key member of the leadership team, you will oversee daily operations, manage cross-departmental coordination, and drive both market expansion and internal process optimization. The team will be reporting directly to the COO. This role will require a focus on improving revenue generation, service delivery, and operational efficiency while aligning with the company’s values and long-term objectives.

• Strategic Implementation: Work closely with the CEO to develop and implement strategic decisions that drive company growth and align operations with long-term goals.
• Department Coordination: Ensure seamless coordination between the Marketing, Creative, Development, and Sales teams for efficient project execution and service delivery.
• Operational Process Optimization: Review and enhance existing operational processes to ensure they are aligned with the company’s strategic goals and values, ensuring stability, discipline, and scalability.
• Market Penetration & Expansion: Oversee and manage the operational aspects of expanding into new markets, optimizing existing ones, and enhancing the quality of service delivery.
• Risk Mitigation: Identify and mitigate operational risks, ensuring smooth, uninterrupted business processes.
• Resource Allocation: Allocate resources efficiently to meet the company’s strategic objectives, ensuring each department has the tools, personnel, and budgets needed to succeed.
• Revenue Optimization: Set and track revenue benchmarks, working to optimize operations to increase profitability and reduce operational inefficiencies.
• Client Retention & Service Excellence: Focus on enhancing client retention through improved service delivery and client satisfaction, ensuring long-term partnerships.
• Performance Tracking: Monitor the performance of all departments, providing regular updates and reports to the CEO. Use data-driven insights to guide operational decisions and performance improvements.
• Profitability Monitoring: Continuously analyze operational costs and profitability, identifying opportunities for cost savings and revenue enhancement.