We are expanding our Groups, Meetings &amp; Events Team and are looking for Executives and Co-ordinators to join our Commercial Team at Hilton Malta, dealing mainly with the MICE business.
&nbsp;
&nbsp;
The selected candidate will work with and support the Groups, Meetings and Events Team with: 
<ul>
<li class="MsoNormal">Receiving and converting incoming enquiries, to achieve targets and maximize revenue </li>
<li class="MsoNormal">Driving sales activities and achieving business objectives </li>
<li class="MsoNormal">Build and maintain good relationships with clients </li>
<li class="MsoNormal">Arrange and carry out Hotel show rounds </li>
<li class="MsoNormal">Participating in hotel promotional activities </li>
<li class="MsoNormal">Logistics and handling of events </li>
<li class="MsoNormal">Liaising with clients/ group organisers to make necessary arrangements for events</li>
<li class="MsoNormal">Working with hotel departments to ensure smooth operation during events</li>
<li class="MsoNormal">Timely organisation and distribution of all administrative documents</li>
</ul>
&nbsp;
&nbsp;
What are we looking for?
&nbsp;
We are looking for team members with operational or sales experience. The applicant needs to be a team player who can work well both with the Commercial team and the Operations team, has the ability to build strong relationships with customers and also be pro-active in finding innovative ways of generating revenue for the hotel. Knowledge of event planning and/or food and beverage is also necessary to ensure excellent execution of the events being taken care of.
 Fluency in both written and Spoken English is required whilst good knowledge of Maltese and another language will be considered an asset.

Ideally located within the award-winning Portomaso Yacht Marina, along the coast of the fashionable district of St. Julian’s, the hotel is just minutes away from all the major entertainment areas, attractions and sites Malta has to offer. The accommodation comprises of 413 guest rooms & suites including non-smoking and interconnecting rooms, as well as rooms for guests with reduced mobility. Each guest room offers the discerning traveller breath-taking views of The Mediterranean Sea or the Yacht Marina. Hilton Malta features award-winning restaurants & bars, four outdoor pools, a floodlit tennis court, as well as an indoor pool, spa and health club; making it an idyllic resort with year-round sunshine and an abundance of outdoor activities.

Having just been awarded the HR Quality mark, join a team you can trust to develop your career.


501-1000

Hilton Malta


We are expanding our Groups, Meetings &amp; Events Team and are looking for Executives and Co-ordinators to join our Commercial Team at Hilton Malta, dealing mainly with the MICE business.







The selected candidate will work with and support the Groups, Meetings and Events Team with: 


 - Receiving and converting incoming enquiries, to achieve targets and maximize revenue 

 - Driving sales activities and achieving business objectives 

 - Build and maintain good relationships with clients 

 - Arrange and carry out Hotel show rounds 

 - Participating in hotel promotional activities 

 - Logistics and handling of events 

 - Liaising with clients/ group organisers to make necessary arrangements for events

 - Working with hotel departments to ensure smooth operation during events

 - Timely organisation and distribution of all administrative documents








What are we looking for?




We are looking for team members with operational or sales experience. The applicant needs to be a team player who can work well both with the Commercial team and the Operations team, has the ability to build strong relationships with customers and also be pro-active in finding innovative ways of generating revenue for the hotel. Knowledge of event planning and/or food and beverage is also necessary to ensure excellent execution of the events being taken care of.


Fluency in both written and Spoken English is required whilst good knowledge of Maltese and another language will be considered an asset.

Active

Cluster Groups, Meetings & Events Coordinator / Executive

We are looking for Food and Beverage Attendants, to work mainly within the Bars section on a Full-Time basis.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
The ideal candidates should be reliable and outgoing with excellent communication skills, an eye for detail as well as a flair for meeting people.
We are looking for smart team members who enjoy being of service, who are able to follow our brand standards and who can come up with creative ways to &lsquo;wow&rsquo; our guests.
Previous work experience in Food and Beverage Service coupled with a formal ITS (or equivalent) qualification will be considered an asset.
Having been awarded the 'Great Place to Work' certification, join the team you can trust to develop your career.&nbsp; Interested candidates should send their CV and covering letter by email to, <a href="mailto:careers.malta@hilton.com" target="_blank" rel="noopener">careers.malta@hilton.com</a>.
All applications will be acknowledged and treated in strict confidence.


We are looking for Food and Beverage Attendants, to work mainly within the Bars section on a Full-Time basis.













































 

The ideal candidates should be reliable and outgoing with excellent communication skills, an eye for detail as well as a flair for meeting people.

We are looking for smart team members who enjoy being of service, who are able to follow our brand standards and who can come up with creative ways to ‘wow’ our guests.

Previous work experience in Food and Beverage Service coupled with a formal ITS (or equivalent) qualification will be considered an asset.

Having been awarded the 'Great Place to Work' certification, join the team you can trust to develop your career.
 Interested candidates should send their CV and covering letter by email to, careers.malta@hilton.com.

All applications will be acknowledged and treated in strict confidence.

Food and Drink Attendant - Bars

Are you passionate about hospitality and delivering exceptional guest experiences? Do you have a keen eye for detail and excellent organisational skills? If so, we have the perfect opportunity for you!
The Role:
We are seeking a highly motivated and detail-oriented Cluster Assistant Reservations Manager to join our Commercial team for both Hilton Malta and DoubleTree by Hilton Mala. In this role, you will assist in overseeing the Reservations Department, ensuring seamless booking processes, and optimising revenue opportunities while maintaining the highest levels of guest satisfaction.
Key Responsibilities:
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist in managing the daily operations of the Reservations Department.
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the Reservations Manager in maximising occupancy and revenue through effective inventory and pricing strategies.
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor and analyse reservation trends, ensuring optimal room allocation and rate management.
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead, train, and develop the reservations team to maintain high service standards.
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all reservations are handled efficiently and in line with Hilton&rsquo;s brand standards.
&middot;&nbsp; &nbsp; &nbsp; &nbsp;Collaborate with the Sales, Revenue, and Front Office teams to enhance the guest booking experience.
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle guest inquiries and special requests with professionalism and efficiency.
What We Are Looking For:
&middot; &nbsp; Previous experience in a reservations or revenue management role, preferably within a hotel environment.
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong leadership and organisational skills with a passion for delivering exceptional customer service.
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication skills and a proactive approach to problem-solving.
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in hotel reservations systems and Microsoft Office applications.
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A strong understanding of revenue management principles and market trends.
What We Offer:
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A competitive salary and benefits package.
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Career growth and development opportunities within Hilton Hotels.
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A dynamic and supportive work environment.
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Access to Hilton&rsquo;s global learning and development programs.
Join Hilton Malta and be part of a team that values excellence, teamwork, and passion for hospitality!
How to Apply: If you are ready to take the next step in your career, we would love to hear from you! Please submit your updated CV to <a href="mailto:careers.malta@hilton.com">careers.malta@hilton.com</a>


Are you passionate about hospitality and delivering exceptional guest experiences? Do you have a keen eye for detail and excellent organisational skills? If so, we have the perfect opportunity for you!

The Role:

We are seeking a highly motivated and detail-oriented Cluster Assistant Reservations Manager to join our Commercial team for both Hilton Malta and DoubleTree by Hilton Mala. In this role, you will assist in overseeing the Reservations Department, ensuring seamless booking processes, and optimising revenue opportunities while maintaining the highest levels of guest satisfaction.

Key Responsibilities:

·







 Assist in managing the daily operations of the Reservations Department.

·







 Support the Reservations Manager in maximising occupancy and revenue through effective inventory and pricing strategies.

·







 Monitor and analyse reservation trends, ensuring optimal room allocation and rate management.

·







 Lead, train, and develop the reservations team to maintain high service standards.

·







 Ensure all reservations are handled efficiently and in line with Hilton’s brand standards.

·
 
 
 
Collaborate with the Sales, Revenue, and Front Office teams to enhance the guest booking experience.

·







 Handle guest inquiries and special requests with professionalism and efficiency.

What We Are Looking For:

· 
 Previous experience in a reservations or revenue management role, preferably within a hotel environment.

·







 Strong leadership and organisational skills with a passion for delivering exceptional customer service.

·







 Excellent communication skills and a proactive approach to problem-solving.

·







 Proficiency in hotel reservations systems and Microsoft Office applications.

·







 Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.

·







 A strong understanding of revenue management principles and market trends.

What We Offer:

·







 A competitive salary and benefits package.

·







 Career growth and development opportunities within Hilton Hotels.

·







 A dynamic and supportive work environment.

·







 Access to Hilton’s global learning and development programs.

Join Hilton Malta and be part of a team that values excellence, teamwork, and passion for hospitality!

How to Apply:
If you are ready to take the next step in your career, we would love to hear from you! Please submit your updated CV to careers.malta@hilton.com

Cluster Assistant Reservations Manager

<div class="" data-block="true" data-editor="2c8p9" data-offset-key="dlbra-0-0">
<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="dlbra-0-0">Will you be taking the opportunity to develop new skills, earn some extra money and make new friends this summer? Hilton Malta is looking for new team members to join our team in the position of Pool Attendant on a part-time basis.</div>
</div>
<div class="" data-block="true" data-editor="2c8p9" data-offset-key="fg1e0-0-0">
<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="fg1e0-0-0">&nbsp;</div>
</div>
<div class="" data-block="true" data-editor="2c8p9" data-offset-key="44pis-0-0">
<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="44pis-0-0">Preference will be given to:</div>
</div>
<ul class="public-DraftStyleDefault-ul" data-offset-key="d3fo8-0-0">
<li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="2c8p9" data-offset-key="d3fo8-0-0">
<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="d3fo8-0-0">Applicants who have previous experience working in the hospitality industry, preferably working within a five-star hotel environment or else are involved in extracurricular activities whilst pursuing their studies</div>
</li>
<li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="2c8p9" data-offset-key="7sub5-0-0">
<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="7sub5-0-0">Applicants who have an outgoing personality and a smart appearance</div>
</li>
<li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="2c8p9" data-offset-key="4femr-0-0">
<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="4femr-0-0">Applicants who are fluent in English and another foreign language</div>
</li>
</ul>
<div class="" data-block="true" data-editor="2c8p9" data-offset-key="3mksu-0-0">
<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="3mksu-0-0">&nbsp;</div>
</div>
<div class="" data-block="true" data-editor="2c8p9" data-offset-key="aeifi-0-0">
<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="aeifi-0-0">Having been awarded the 'Great Place to Work' certification, join the team you can trust to develop your career. Interested candidates should send their CV and covering letter by email to, careers.malta@hilton.com.</div>
<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="aeifi-0-0">&nbsp;</div>
</div>
<div class="" data-block="true" data-editor="2c8p9" data-offset-key="54o7u-0-0">
<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="54o7u-0-0">All applications will be acknowledged and treated in strict confidence. </div>
</div>
<div class="" data-block="true" data-editor="2c8p9" data-offset-key="c0h47-0-0">&nbsp;</div>


Will you be taking the opportunity to develop new skills, earn some extra money and make new friends this summer? Hilton Malta is looking for new team members to join our team in the position of Pool Attendant on a part-time basis.






Preference will be given to:



 - 
Applicants who have previous experience working in the hospitality industry, preferably working within a five-star hotel environment or else are involved in extracurricular activities whilst pursuing their studies


 - 
Applicants who have an outgoing personality and a smart appearance


 - 
Applicants who are fluent in English and another foreign language







Having been awarded the 'Great Place to Work' certification, join the team you can trust to develop your career. Interested candidates should send their CV and covering letter by email to, careers.malta@hilton.com.




All applications will be acknowledged and treated in strict confidence. 




Part-time Pool Attendant


Hilton Malta is recruiting for an Assistant Restaurant Manager on a Full-Time basis, within our Oceana Restaurant.



Working closely with the Restaurant Manager, the Assistant Restaurant Manager is responsible for making sure customers have the best possible experience.
 As an Assistant Restaurant Manager, you will be responsible of the following:




1.




 Exceptional Customer Experiences




·







 Lead your team to deliver exceptional customer experiences, providing authentic personalised service and in-depth product knowledge
 

·







 Develop great customer relationships, recognizing repeat customers and their preferences to improve loyalty

·







 Manage operations efficiently, making sure customers receive a friendly welcome on arrival, tables are available at reserved times, and ensuring high-quality, well-presented food and drinks are delivered promptly and accurately

·







 Contribute to achieving restaurant revenue targets by training your team on effective upselling and personalised customer recommendations

·







 Make sure that food allergies, dietary requirements and customer modifications are treated with absolute seriousness 

·







 Carry out customer satisfaction checks, taking quick action to improve service and resolve complaints, supporting your team where needed




2.




 Great Working Environment




·







 Manage, develop and motivate the restaurant service team, creating an inclusive environment where all Team Members can thrive and achieve their professional goals 

·







 Practice great people management, from recruitment to training to succession planning and recognition

·







 Schedule Team Members’ working time efficiently based on forecast business volumes, offering flexibility where possible and minimizing overtime costs

·







 Communicate well and often, building good working relationships with the culinary and stewarding teams 




3.




 Day-To-Day Essentials




·







 Make sure restaurant operations strictly comply with all regulations (including health, safety and hygiene, food safety certification, licensing) and that potentially hazardous situations are identified, reported and corrected

 

·







 Ensure the restaurant is set up for service, and assist the Restaurant GM in making sure all restaurant opening and closing procedures are carried out correctly, including financial reports and reconciliations

·







 Maintain operational effectiveness, using efficient steps of service and layout to reduce cycle times

·







 Assist the Restaurant GM in managing restaurant inventory, stock control and purchasing, following hotel guidelines.
 

·







 We’re looking for someone who is passionate about market-leading restaurants, with previous experience working at leadership level, within a restaurant environment, preferably within a five-star hotel

To be successful in this position you will have:




·







 Good people management skills, experienced in managing, training and motivating a team and working effectively with other departments.

·







 Excellent communication skills to create connections with diverse customers and share information clearly

·







 Customer focus, maintaining the highest standards of service and quality to create memorable experiences

·







 Effective relationship management skills to build good relationships with key internal and external stakeholders
 

·







 Adaptability and problem-solving skills, able to work effectively in a fast-paced environment while remaining calm and focused under pressure.

·







 Comfortable using F&amp;B systems and MS Office and fluent in English

·







 A warm personality, attention to detail and smart appearance

·







 A creative, driven and pro-active attitude

What do we offer?




·







 A competitive salary and benefits package

·







 Worldwide career opportunities

·







 Access to leadership development programmes and hundreds of courses through Hilton University

·







 Industry-leading Team Member travel rates through Go Hilton

·







 Wellbeing initiatives to help you thrive and be your best self

·







 A workplace to be proud of

·







 Opportunities to be recognized for being awesome and doing a great job

Having been awarded the 'Great Place to Work' certification, join the team you can trust to develop your career.
 Interested candidates should send their CV and covering letter by email to, careers.malta@hilton.com. All applications will be acknowledged and treated in strict confidence.

Assistant Restaurant Manager

Hilton Malta is recruiting for an Assistant Conference and Events Operations Manager to form part of the Food and Drink Banqueting team on a Full-Time Basis.
&nbsp;
The selected candidate will be responsible for managing all conferences and events in the hotel, delivering an excellent guest experience.
&nbsp;
Responsibilities:&nbsp;
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Manage all Banquets/Events </li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Work on innovative ways to increase revenue ad improve the guests&rsquo; experience </li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Maintain good communication and work relationships in all hotel areas and with external customers and suppliers </li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Contributing towards ideas and innovation to the whole F&amp;B department and the hotel in general </li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Managing labour efficiencies, working together with the rest of the F&amp;B team in creating cross-outlet synergy to capitalise on resources </li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Manage team members&rsquo; performance issues in compliance with Hilton policies and procedures </li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Recruit the banqueting team and ensure training and communication meetings are carried out on an ongoing basis </li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Managing the team members within the department and providing coaching, guidance, and support for the provision of a superior service </li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Develop and follow all Hilton policies, brand and quality standards, and operating procedures.</li>
</ul>
&nbsp;
Requirements:&nbsp;
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Experience in a managerial position ideally within a hotel environment </li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Strong knowledge of the hotel </li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Excellent leadership, interpersonal and communication skills </li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">A warm personality, attention to detail, and smart appearance </li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">A creative, driven, and proactive attitude </li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">An ability to keep the team engaged and create a wonderful guest experience </li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Accountable and resilient </li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Ability to work in a fast-paced environment </li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Passionate about delivering the highest levels of customer service.</li>
</ul>
&nbsp;
Having been awarded the 'Great Place to Work' certification, join the team you can trust to develop your career.&nbsp; Interested candidates should send their CV and covering letter by email to, <a href="mailto:careers.malta@hilton.com" target="_blank" rel="noopener">careers.malta@hilton.com</a>. All applications will be acknowledged and treated in strict confidence.


Hilton Malta is recruiting for an Assistant Conference and Events Operations Manager to form part of the Food and Drink Banqueting team on a Full-Time Basis.




The selected candidate will be responsible for managing all conferences and events in the hotel, delivering an excellent guest experience.




Responsibilities:



 - Manage all Banquets/Events 

 - Work on innovative ways to increase revenue ad improve the guests’ experience 

 - Maintain good communication and work relationships in all hotel areas and with external customers and suppliers 

 - Contributing towards ideas and innovation to the whole F&amp;B department and the hotel in general 

 - Managing labour efficiencies, working together with the rest of the F&amp;B team in creating cross-outlet synergy to capitalise on resources 

 - Manage team members’ performance issues in compliance with Hilton policies and procedures 

 - Recruit the banqueting team and ensure training and communication meetings are carried out on an ongoing basis 

 - Managing the team members within the department and providing coaching, guidance, and support for the provision of a superior service 

 - Develop and follow all Hilton policies, brand and quality standards, and operating procedures.





Requirements:



 - Experience in a managerial position ideally within a hotel environment 

 - Strong knowledge of the hotel 

 - Excellent leadership, interpersonal and communication skills 

 - A warm personality, attention to detail, and smart appearance 

 - A creative, driven, and proactive attitude 

 - An ability to keep the team engaged and create a wonderful guest experience 

 - Accountable and resilient 

 - Ability to work in a fast-paced environment 

 - Passionate about delivering the highest levels of customer service.





Having been awarded the 'Great Place to Work' certification, join the team you can trust to develop your career.
 Interested candidates should send their CV and covering letter by email to, careers.malta@hilton.com. All applications will be acknowledged and treated in strict confidence.

Assistant Conference and Events Operations Manager

We are currently recruiting for a Full-Time Front Office Supervisor to join our Front Office Team. We are looking for an energetic, motivated individual who will take ownership, have a passion to provide superior customer service and revenue optimisation. 
The selected candidate&nbsp;will assist in:
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Training, supervision and guidance&nbsp;of Front Office team members 
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Motivating team members and establishing a productive working environment for the hotel
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assigning daily work tasks to team members
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Dealing effectively with&nbsp;guests&rsquo; feedback to exceed&nbsp;guests&rsquo; expectations
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Responding promptly to any guests&rsquo; requests and work to optimise the guests&rsquo; experience
&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintaining control and composure in difficult situations and exhibit good judgement 
The candidate should have a minimum of two years&rsquo; experience in the hotel industry in a similar role and an excellent command of the English language.&nbsp; 
An ITS qualification (or equivalent), knowledge of the Opera system and knowledge of Maltese would be favourable considered.&nbsp; Other foreign languages especially Russian, German, French and Italian will also be considered an asset, 
&nbsp;
All applications will be acknowledged and treated in strict confidence.


We are currently recruiting for a Full-Time Front Office Supervisor to join our Front Office Team. We are looking for an energetic, motivated individual who will take ownership, have a passion to provide superior customer service and revenue optimisation. 

The selected candidate
will assist in:

·







 Training, supervision and guidance
of Front Office team members 

·







 Motivating team members and establishing a productive working environment for the hotel

·







 Assigning daily work tasks to team members

·







 Dealing effectively with
guests’ feedback to exceed
guests’ expectations

·







 Responding promptly to any guests’ requests and work to optimise the guests’ experience

·







 Maintaining control and composure in difficult situations and exhibit good judgement 

The candidate should have a minimum of two years’ experience in the hotel industry in a similar role and an excellent command of the English language.
 

An ITS qualification (or equivalent), knowledge of the Opera system and knowledge of Maltese would be favourable considered.
 Other foreign languages especially Russian, German, French and Italian will also be considered an asset, 




All applications will be acknowledged and treated in strict confidence.

Front Office Supervisor

We are looking for a Full-Time Finance Assistant primarily to be based at the Hilton Malta however with the flexibility to be placed also at Doubletree by Hilton Malta according to operational requirements. &nbsp;This role requires excellent communication skills, strong attention to detail, and the ability to work both independently and collaboratively within the finance department.
The ideal candidate should be:
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;">Proactive, eager to learn, and adaptable in a fast-paced, dynamic environment.</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;">Detail-oriented with strong analytical and problem-solving skills.</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;">Highly organized and flexible, able to manage multiple tasks efficiently.</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;">Meticulous and accurate, with a keen eye for detail.</li>
</ul>
This is a fantastic opportunity for someone looking to gain hands-on experience across different areas of finance within a multi property environment.
Key Responsibilities:
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 115%; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt;">General Cashiering &amp; Credit Card Reconciliations.</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 115%; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt;">Accounts Payable support: Assisting with payment preparations and invoice processing using Material Controls and Accounting Systems.</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 115%; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt;">Accounts Receivable support: </li>
<ul type="circle">
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 115%; mso-list: l2 level2 lfo2; tab-stops: list 72.0pt;">Preparing invoices and ensuring proper documentation.</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 115%; mso-list: l2 level2 lfo2; tab-stops: list 72.0pt;">Posting and allocating received payments promptly.</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 115%; mso-list: l2 level2 lfo2; tab-stops: list 72.0pt;">Addressing client queries and taking appropriate action.</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 115%; mso-list: l2 level2 lfo2; tab-stops: list 72.0pt;">Assisting the AR team with month-end processes.</li>
</ul>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 115%; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt;">Provide support &amp; assistance to Income Audit functions</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 115%; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt;">Providing support to other finance team functions as needed</li>
</ul>
To thrive in this role, you should demonstrate:
<p class="MsoListParagraphCxSpFirst" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 54.0pt; mso-add-space: auto; text-align: justify; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo4;">&uuml;&nbsp; A positive attitude and strong work ethic.
<p class="MsoListParagraphCxSpMiddle" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 54.0pt; mso-add-space: auto; text-align: justify; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo4;">&uuml;&nbsp; Excellent communication and interpersonal skills.
<p class="MsoListParagraphCxSpMiddle" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 54.0pt; mso-add-space: auto; text-align: justify; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo4;">&uuml;&nbsp; Computer literacy (especially Excel) and the ability to quickly adapt to financial systems.
<p class="MsoListParagraphCxSpMiddle" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 54.0pt; mso-add-space: auto; text-align: justify; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo4;">&uuml;&nbsp; Ability to work independently and within a team in a fast-paced environment.
<p class="MsoListParagraphCxSpLast" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 54.0pt; mso-add-space: auto; text-align: justify; text-indent: -18.0pt; line-height: normal; mso-list: l1 level1 lfo4;">&uuml;&nbsp; Professionalism and attention to detail in all aspects of work.
Preferred Qualifications &amp; Experience:
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: normal; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt;">Previous experience in a finance-related role is an advantage.</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: normal; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt;">Knowledge of the hospitality industry is beneficial.</li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: normal; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt;">Proficiency in English (written and spoken).</li>
</ul>
All applications will be acknowledged and treated in strict confidence.


We are looking for a Full-Time Finance Assistant primarily to be based at the Hilton Malta however with the flexibility to be placed also at Doubletree by Hilton Malta according to operational requirements. 
This role requires excellent communication skills, strong attention to detail, and the ability to work both independently and collaboratively within the finance department.

The ideal candidate should be:


 - Proactive, eager to learn, and adaptable in a fast-paced, dynamic environment.

 - Detail-oriented with strong analytical and problem-solving skills.

 - Highly organized and flexible, able to manage multiple tasks efficiently.

 - Meticulous and accurate, with a keen eye for detail.


This is a fantastic opportunity for someone looking to gain hands-on experience across different areas of finance within a multi property environment.

Key Responsibilities:


 - General Cashiering &amp; Credit Card Reconciliations.

 - Accounts Payable support: Assisting with payment preparations and invoice processing using Material Controls and Accounting Systems.

 - Accounts Receivable support: 


 - Preparing invoices and ensuring proper documentation.

 - Posting and allocating received payments promptly.

 - Addressing client queries and taking appropriate action.

 - Assisting the AR team with month-end processes.


 - Provide support &amp; assistance to Income Audit functions

 - Providing support to other finance team functions as needed


To thrive in this role, you should demonstrate:

ü
 A positive attitude and strong work ethic.

ü
 Excellent communication and interpersonal skills.

ü
 Computer literacy (especially Excel) and the ability to quickly adapt to financial systems.

ü
 Ability to work independently and within a team in a fast-paced environment.

ü
 Professionalism and attention to detail in all aspects of work.

Preferred Qualifications &amp; Experience:


 - Previous experience in a finance-related role is an advantage.

 - Knowledge of the hospitality industry is beneficial.

 - Proficiency in English (written and spoken).


All applications will be acknowledged and treated in strict confidence. 

Finance Assistant

<span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">A part-time vacancy has arisen for the position of Kids Club Attendant.&nbsp; 
<span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">&nbsp;
<span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">The role of the Kids Club Attendant is to provide a safe, fun and interactive environment to the children using the Kids Club and conduct all activities in a positive and professional manner. 
<span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">&nbsp;
<span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Requirements:
<ul>
<li class="MsoNormal" style="text-align: justify;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Strong communication and interpersonal skills</li>
<li class="MsoNormal" style="text-align: justify;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Must be able to swim well</li>
<li class="MsoNormal" style="text-align: justify;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Attention to detail</li>
<li class="MsoNormal" style="text-align: justify;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Patience in dealing with children and guests</li>
<li class="MsoNormal" style="text-align: justify;"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Preference will be given to candidates who already have child care experience</li>
</ul>
<span style="mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">All applications will be acknowledged and treated in strict confidence.


A part-time vacancy has arisen for the position of Kids Club Attendant.
 




The role of the Kids Club Attendant is to provide a safe, fun and interactive environment to the children using the Kids Club and conduct all activities in a positive and professional manner. 




Requirements:


 - Strong communication and interpersonal skills

 - Must be able to swim well

 - Attention to detail

 - Patience in dealing with children and guests

 - Preference will be given to candidates who already have child care experience


All applications will be acknowledged and treated in strict confidence. 

Kids Club Attendant 

As a full-time Reservations Sales Agent, you will work with trend data to respond to Guest and customer enquiries to develop strong relationships and maximise revenue opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul>
<li class="MsoNormal" style="text-align: justify;">Manage telephone and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times</li>
<li class="MsoNormal" style="text-align: justify;">Produce quotations and written confirmation to all clients</li>
<li class="MsoNormal" style="text-align: justify;">Upsell the hotel product in order to maximise revenue opportunities </li>
<li class="MsoNormal" style="text-align: justify;">Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business</li>
<li class="MsoNormal" style="text-align: justify;">Maintain a thorough understanding of hotel facilities and processes, and contribute to a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts</li>
<li class="MsoNormal" style="text-align: justify;">Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate</li>
</ul>
&nbsp;
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul>
<li class="MsoNormal" style="text-align: justify;">Good organisational and administration skills</li>
<li class="MsoNormal" style="text-align: justify;">Positive attitude and good communication skills</li>
<li class="MsoNormal" style="text-align: justify;">Commitment to delivering a high level of customer service</li>
<li class="MsoNormal" style="text-align: justify;">Confident telephone manner</li>
<li class="MsoNormal" style="text-align: justify;">IT skills</li>
<li class="MsoNormal" style="text-align: justify;">Fluency in English and preferably another language</li>
</ul>
&nbsp;Having been awarded the FHRD &lsquo;HR Quality Mark&rsquo; and the &lsquo;Great Place to work&rsquo; Certification, join the team you can trust to develop your career. We invite you to send us your CV at <a href="mailto:careers.malta@hilton.com">careers.malta@hilton.com</a>. &nbsp;
&nbsp;All applications will be acknowledged and treated in strict confidence.
Take a look at our beautiful property, by clicking on the following link:&nbsp;<a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmaltastreets.walkinto.in%2Ftour%2FWk-7fbfM0XZJeZ7zZzfRX%2FHilton_Malta&amp;data=04%7C01%7CJoanne.Bartolo%40hilton.com%7C7cd9877b853140ba1e5e08d93a35716f%7C660292d2cfd54a3db7a7e8f7ee458a0a%7C0%7C0%7C637604823489382702%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=omgh%2FmkFEQWEY10nbOv8nodJqcZ%2FE4fpUYV0BDXc9Xs%3D&amp;reserved=0">Hilton Malta Virtual Tour</a>.
&nbsp;
&nbsp;
&nbsp;


As a full-time Reservations Sales Agent, you will work with trend data to respond to Guest and customer enquiries to develop strong relationships and maximise revenue opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards:


 - Manage telephone and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times

 - Produce quotations and written confirmation to all clients

 - Upsell the hotel product in order to maximise revenue opportunities 

 - Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business

 - Maintain a thorough understanding of hotel facilities and processes, and contribute to a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts

 - Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate





To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:


 - Good organisational and administration skills

 - Positive attitude and good communication skills

 - Commitment to delivering a high level of customer service

 - Confident telephone manner

 - IT skills

 - Fluency in English and preferably another language



Having been awarded the FHRD ‘HR Quality Mark’ and the ‘Great Place to work’ Certification, join the team you can trust to develop your career. We invite you to send us your CV at careers.malta@hilton.com. 



All applications will be acknowledged and treated in strict confidence.

Take a look at our beautiful property, by clicking on the following link:
Hilton Malta Virtual Tour.










Cluster Reservations Sales Agent

Hilton Malta is recruiting for a Customer Sales Agent (Receptionist) on Full-Time basis, within the Front Office Department.&nbsp;
The successful candidate should be an energetic individual who enjoys working with people, possesses excellent communication and customer care skills and is fluent in the use of Computer systems.
The position will assist in the following:
&nbsp;
<span style="font-size: 12.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin;">1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Welcoming guests to the hotel and ensuring an enjoyable and hassle-free stay. 
<span style="font-size: 12.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin;">2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maximising revenue through Rooms and Food &amp; Beverage up selling whilst managing other related targets set by the department.
<span style="font-size: 12.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin;">3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handling guest comments and queries and exceeding their expectations.
<span style="font-size: 12.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin;">4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; General Front Office duties.
The candidate should have a smart appearance, a minimum of one-year experience in the hotel industry preferably within a five-star environment in a similar role, and an excellent command of the English language.&nbsp; The selected candidates need to be willing to work both day and night shifts as would be necessary.
An ITS qualification (or equivalent), knowledge of the Opera system and knowledge of Maltese would be favourable considered.&nbsp; Other foreign languages especially Russian, German, French and Italian will also be considered an asset.
&nbsp;
All applications will be acknowledged and treated in strict confidence.


Hilton Malta is recruiting for a Customer Sales Agent (Receptionist) on Full-Time basis, within the Front Office Department.


The successful candidate should be an energetic individual who enjoys working with people, possesses excellent communication and customer care skills and is fluent in the use of Computer systems.

The position will assist in the following:




1.




 Welcoming guests to the hotel and ensuring an enjoyable and hassle-free stay. 

2.




 Maximising revenue through Rooms and Food &amp; Beverage up selling whilst managing other related targets set by the department.

3.




 Handling guest comments and queries and exceeding their expectations.

4.




 General Front Office duties.

The candidate should have a smart appearance, a minimum of one-year experience in the hotel industry preferably within a five-star environment in a similar role, and an excellent command of the English language.
 The selected candidates need to be willing to work both day and night shifts as would be necessary.

An ITS qualification (or equivalent), knowledge of the Opera system and knowledge of Maltese would be favourable considered.
 Other foreign languages especially Russian, German, French and Italian will also be considered an asset.




All applications will be acknowledged and treated in strict confidence.

Customer Sales Agent

Food and Drink Supervisor (Banqueting)
&nbsp;
Job Description;
A full-time vacancy has arisen for a Food and Drink Supervisor to work mainly within the Banqueting section.&nbsp; As a F&amp;D Supervisor, you will work closely with the respective outlet manager in supervising the operations, manging a multicultural team and delivering excellent Guest Experience.
You will be responsible for performing the following tasks to the highest standards;
<ul>
<li class="selectable-text copyable-text x15bjb6t x1n2onr6">Lead the Food &amp; Drink banqueting operations</li>
<li class="selectable-text copyable-text x15bjb6t x1n2onr6">Coordinate the team members and ensure that Guests&rsquo; requests are fully met and exceeded</li>
<li class="selectable-text copyable-text x15bjb6t x1n2onr6">Communicate and delegate tasks to the team</li>
<li class="selectable-text copyable-text x15bjb6t x1n2onr6">Ensure compliance of Hilton brand standards</li>
<li class="selectable-text copyable-text x15bjb6t x1n2onr6">Manage guest queries in a timely and efficient manner</li>
<li class="selectable-text copyable-text x15bjb6t x1n2onr6">Represent needs of the team including Training and Development and performance Management</li>
<li class="selectable-text copyable-text x15bjb6t x1n2onr6">Assist with achieving financial and Guest Satisfaction targets</li>
</ul>
The role requires previous F&amp;D experience in a supervisor level, preferably within the Banqueting section.&nbsp; Fluency in English is a requirement for this position.
We are looking for candidates with a positive attitude, who are committed in delivering high levels of customer service, and who are flexible to respond to a range of different work situations and last-minute changes. Good communication skills and the ability to work alone and in teams are also a necessity.


Food and Drink Supervisor (Banqueting)




Job Description;

A full-time vacancy has arisen for a Food and Drink Supervisor to work mainly within the Banqueting section.
 As a F&amp;D Supervisor, you will work closely with the respective outlet manager in supervising the operations, manging a multicultural team and delivering excellent Guest Experience.

You will be responsible for performing the following tasks to the highest standards;


 - Lead the Food &amp; Drink banqueting operations

 - Coordinate the team members and ensure that Guests’ requests are fully met and exceeded

 - Communicate and delegate tasks to the team

 - Ensure compliance of Hilton brand standards

 - Manage guest queries in a timely and efficient manner

 - Represent needs of the team including Training and Development and performance Management

 - Assist with achieving financial and Guest Satisfaction targets


The role requires previous F&amp;D experience in a supervisor level, preferably within the Banqueting section.
 Fluency in English is a requirement for this position.

We are looking for candidates with a positive attitude, who are committed in delivering high levels of customer service, and who are flexible to respond to a range of different work situations and last-minute changes. Good communication skills and the ability to work alone and in teams are also a necessity.