Customer Experience Administrator
Computime Group is a leading provider of specialist ICT services, with a successful track record of implementing projects both locally and overseas, for over four decades. We pride ourselves in being the partner of choice for many of the largest organisations in Malta, and our staff of over 100 professionals are widely recognized for their competence, experience and passion. Our vision is to combine this specialised knowledge with leading ICT technology and offer the best integrated solutions for our customers, with the aim to become and remain their trusted advisor.
We are currently looking for an enthusiastic and dedicated part-time Customer Experience Administrator to form part of our Customer Experience Team. The Customer Experience Team manages the administrative and billing aspects of Customer Contracting, and that of the recurrent sales of Vendor Subscriptions & Support, including Computime’s own inhouse Support offerings.
This role entails extensive coordination, written and verbal communication with customers, internal staff members and local and foreign suppliers, as well as an understanding of pricing mechanisms.
- General computer literacy with respect to using online portals
- High proficiency with MS Office (especially MS Excel and MS Outlook)
- Preferably in possession of minimum A -Level standard of education
- Excellent written and verbal communication skills. Fluency in English is a must. Fluency in Maltese will be considered an asset.
- Able to complete tasks within tight deadlines, accurate and detail-oriented
- Good interpersonal skills
- 1-2 years of experience working in a client-facing environment
EnglishIntermediate
MalteseIntermediate
