IT Administrator

🔍 Key Responsibilities

• Administering and maintaining Windows Server environments, Active Directory, and domain infrastructure.
• Managing network infrastructure across multiple sites (routers, switches, firewalls, VPN connections).
• Overseeing user account management, permissions, and Microsoft 365 administration.
• Administering and troubleshooting Microsoft 365 services (Exchange Online, Teams, SharePoint/OneDrive, licensing, and security settings).
• Supporting and maintaining our POS systems, network-connected hardware, and site infrastructure.
• Learning and administering our custom in-house software (full training and handover provided).
• Managing backups, UPS systems, and business continuity measures across sites.
• Working on infrastructure projects (e.g., server upgrades, network security improvements, system rollouts).
• Assisting with and contributing to broader IT initiatives across the business as needed.
• Escalation point for complex issues raised by First Line Support.
• Liaising with external vendors and service providers as needed.
• Documenting systems, configurations, procedures, and processes for internal reference.

🎯 Candidate Profile

• Solid experience administering Windows Server and Active Directory environments.
• Clean and valid Maltese driver's license.
• Bachelor’s degree in information technology, Computer Science, or a related field.
• Strong understanding of networking fundamentals (routing, switching, firewalls, VPNs).
• Experience with Microsoft 365 administration and troubleshooting (Exchange Online, Teams, SharePoint/OneDrive, licensing, and security settings).
• Experience troubleshooting and maintaining multi-site IT infrastructure.
• Strong problem-solving skills and ability to work independently.
• Comfortable learning and eventually managing custom/proprietary software specific to our business (full training provided - no prior experience required).
• Retail or multi-site business experience is an advantage, but not essential.

💡 What we're are looking for

We are looking for someone who is:

• Proactive and solutions-oriented, with a strong sense of ownership.
• Comfortable working with autonomy and minimal supervision.
• Highly organised, detail-oriented, and reliable.
• Adaptable and resilient in a fast-moving operational environment.
• Motivated by the opportunity to build, improve, and make a tangible impact.

🌱 What We Offer

• Supportive and professional working environment.
• Involvement in meaningful infrastructure projects across a growing, multi-site business.
• Autonomy and ownership over key systems.
• Ongoing professional development opportunities.
• Competitive remuneration package based on experience.