Camilleri Group
The Camilleri group is a family owned business, governed nowadays by a board of Directors, which draws its origin from 1843, when it opened a confectionery shop in the heart of the capital city Valletta. For many years, the Camilleri group was associated exclusively in Malta with confectionery business, as wholesaler and retailer. However, over the years the business diversified to include also outside catering, fashion and apparel retailing.
Junior IT Support Analyst
As an IT Junior Support Analyst, you’ll be the frontline responder to technical inquiries from office staff, outlets, and remote workers. You’ll collaborate with IT supervisors and vendors to maintain system integrity, monitoring and addressing issues with tills, servers, and networks. Additionally, you’ll assist insetting up new equipment and contribute to generating business reports, ensuring smooth IT operations organization- wide.
Main tasks and responsibilities
- Provide first line support to all office staff, outlets and home-workers.
- Providing help & supporting end users; solving problems at the application level as well as hardware troubleshooting
- Respond, document and resolve support calls in a timely manner.
- Create new users, login profiles and permissions at both application and domain level.
- Monitor status of tills, servers & networks, liaising with IT Supervisor & 3rd party suppliers to resolve issues.
- Setup and test new equipment.
- Prepare and present business reports using various tools
- Assist in any other areas when necessary.
Educational and skill requirements
- Excellent communication and technical skills
- Strong problem solving skills
- Willingness to learn
- Microsoft 365 and Windows technologies
- Experience with using relational databases and SQL Knowledge would be considered an asset
- Experience with Epos systems, desirable but not a requirement
- Experience in Retail Pro desirable but not a requirement
- Experience in Qlik or any other business intelligence tool desirable but not a requirement
Advertisement created7. May 2024
Application deadlineNo deadline
Type of work
Professions
Job Tags
Similar jobs (12)
Customer Service Agent - FT
Phone Refix
Growth Manager
eCabs
Junior Technical Support
O Tech
Data Solutions Specialist
Financial Intelligence Analysis Unit
Gaming - QA Lead
Betsson Group
Database Architect
Betsson Group
Data - QA Lead
Betsson Group
Data - Data Engineer
Betsson Group
Betsson Academy - Backend Engineer
Betsson Group
Device Support Officer
GO plc
NOC Engineer
eCabs
ERP Solutions Specialist
Malta Financial Services Authority