Operations Manager
We are seeking a highly motivated Operations Manager to join our team on a full-time basis. The primary objective of this role is to strengthen and enhance relationships with both existing and prospective clients, with a strong focus on maximizing employee placements across as many outlets as possible. The ideal candidate will be responsible for overseeing daily operations, optimizing processes, and ensuring sustained growth and profitability.
-
Oversee day-to-day operational activities to ensure smooth and efficient processes.
-
Develop and implement strategies to strengthen client relationships, focusing on building trust and identifying new business opportunities.
-
Drive growth by maximizing employee placements in current and new client outlets.
-
Design strategic plans and set achievable goals for business growth.
-
Maintain budgets, optimize expenses, and ensure financial targets are met.
-
Establish and enforce policies and processes to support operational excellence.
-
Lead the recruitment, onboarding, and training of new employees, ensuring alignment with company standards.
-
Ensure employees work productively and are given opportunities for professional development.
-
Drive sales efforts by identifying client needs and providing tailored outsourcing solutions.
-
Minimum 2 years of experience in a similar operations management role.
-
Proven ability to build and maintain strong client relationships.
-
Strong command of the English language, both written and verbal.
-
Exceptional negotiation skills and customer relations abilities.
-
Excellent interpersonal and communication skills.
-
Highly organized, with exceptional attention to detail and a results-driven mindset.
