Part-Time Contact Centre Agents (Mornings)

• Saving the Day: You’ll be the first line of defense when our customers need help. Whether it's a question, an issue, or a moment of confusion, you’ll swoop in with your superpowers to make everything right.
• Listening Like a Pro: You'll be a customer’s favorite person because you truly listen. Whether they’re excited, frustrated, or just need a little guidance, you’ll offer a warm, welcoming experience every time.
• Customer Happiness Champion: You'll turn every interaction into a celebration of joy.

• Languages: Fluency in both English and Maltese is Mandatory (To apply for this position you have to speak these two languages)
• Communication Skills: You speak clearly, write like a pro, and know exactly how to make things sound friendly and approachable, whether on the phone, via email, or chat.
• Team Spirit: You’re a team player who loves to collaborate and share ideas. You thrive in a supportive and inclusive environment where every voice is heard
• Customer Service Tips: Previous work experience in similar roles will be considered an asset. Training will be provided to all candidates.
• Technical Skills: Familiar with Microsoft Office programs such as Excel and Word.

What we offer:

• A supportive, friendly work environment
• Full training to help you succeed
• Opportunities for career growth and advancement
• Fun team events and rewards
  
  

We offer various opportunities to those who are looking for stability and career growth. All employees are rewarded with incentives and bonuses throughout the year and they have the possibility to be part of a development program to broaden their careers