Centrecom Limited in Malta is currently looking to recruit a Rostering Assistant (Maltese Speaking) to join their team on a full-time basis.
The Rostering Assistant will provide administrative and clerical support to the Rostering Specialists by handling routine communications, data entry, and record keeping related to rostering operations. The role contributes to the smooth and efficient functioning of the rostering service by ensuring information is accurately captured, documented, and processed in a timely manner.
This position operates in a fast-paced environment and requires a high level of accuracy, organisation, and customer service when dealing with employees and internal stakeholders.

Centrecom brings together a professional team of personnel that have one sole objective: to deliver service excellence to our client partners and their customers.

A key factor that makes our Centres of Excellence a success is our solid infrastructure, and this includes our investments in innovative solutions, our technology, our skilled workforce, as well as our strong quality assurance regime.

501-1000

Centrecom Ltd

<ul>
<li>Answer incoming calls related to rosters, replacements, and general rostering enquiries</li>
<li>Log and record roster-related queries and requests.</li>
<li>Acknowledge receipt of requests and forward cases to the Rostering Specialist or Team leader where approval or validation is required.</li>
<li>Follow up with employees to obtain missing or incomplete information (e.g., dates, shift type, reason).</li>
<li>Populate roster templates using instructions and guidance provided by the Rostering Specialist and Team leader.</li>
<li>Save, organise, and file daily and two-week rosters in the designated folders.</li>
<li>Record sick leave and absence notifications in the relevant trackers.</li>
<li>Carry out general administrative duties in support of the rostering function.</li>
<li>Perform any other duties reasonably assigned by management from time to time.</li>
</ul>

Main tasks and responsibilities

<ul>
<li>Available to work on shift basis (2in-2out), including weekends.</li>
<li data-block="true" data-editor="b1b2r" data-offset-key="bjg83-0-0">Knowledge of the Maltese language is essential</li>
<li data-block="true" data-editor="b1b2r" data-offset-key="4eenl-0-0">Fluency in English is required as well</li>
<li data-block="true" data-editor="b1b2r" data-offset-key="f71uv-0-0">Basic Excel Skills</li>
<li data-block="true" data-editor="b1b2r" data-offset-key="90mp4-0-0">Excellent written and verbal communication skills</li>
<li data-block="true" data-editor="b1b2r" data-offset-key="2n4fs-0-0">Ability to discuss and resolve problems with other members of the team</li>
</ul>

Educational and skill requirements

Job benefits


Centrecom Limited in Malta is currently looking to recruit a Rostering Assistant (Maltese Speaking) to join their team on a full-time basis.

The Rostering Assistant will provide administrative and clerical support to the Rostering Specialists by handling routine communications, data entry, and record keeping related to rostering operations. The role contributes to the smooth and efficient functioning of the rostering service by ensuring information is accurately captured, documented, and processed in a timely manner.

This position operates in a fast-paced environment and requires a high level of accuracy, organisation, and customer service when dealing with employees and internal stakeholders.

Risk-taking

General

Quick learner

Positivity

Microsoft Excel

Applications

Phone communication

Email communication

Team work

Planning

Punctual

Flexibility

Working under pressure

Customer service

Patience

Active

Rostering Assistant (Maltese Speaking)

We have this opportunity here at Centrecom where you can work Monday to Friday.
You will join our team and will be part of a fun &amp; friendly environment where your skills and growth are valued.
We are looking for candidates who are seeking their first employment, or are looking for a change in their position.&nbsp; 
What will you get:
<ul>
<li data-start="1077" data-end="1114">
A Monday to Friday Roster
</li>
<li data-start="1115" data-end="1151">
Weekends 100% yours, always
</li>
<li data-start="1152" data-end="1226">
Other perks: casual environment, canteen, monthly team events
</li>
<li data-start="1227" data-end="1280">
Room to grow and a team that actually offers support
</li>
</ul>


We have this opportunity here at Centrecom where you can work Monday to Friday.

You will join our team and will be part of a fun &amp; friendly environment where your skills and growth are valued.

We are looking for candidates who are seeking their first employment, or are looking for a change in their position.




What will you get:


 - 

A Monday to Friday Roster


 - 

Weekends 100% yours, always


 - 

Other perks: casual environment, canteen, monthly team events


 - 

Room to grow and a team that actually offers support



Maltese Call Centre Agents (Monday to Friday)

We are looking for a Front Desk Representatives to help with any administrative and customer service tasks such as assisting customers face-to-face and over the phone and providing support with any queries or complaints, on a full-time basis or part-time 30hrs.
Candidates will be assigned to work in Gozo however training will delivered on a full-time basis during office hours from our head office in Mosta, Malta and selected candidates will also receive on-the-job exposure sessions.


We are looking for a Front Desk Representatives to help with any administrative and customer service tasks such as assisting customers face-to-face and over the phone and providing support with any queries or complaints, on a full-time basis or part-time 30hrs.

Candidates will be assigned to work in Gozo however training will delivered on a full-time basis during office hours from our head office in Mosta, Malta and selected candidates will also receive on-the-job exposure sessions.

If you feel this is the role for you then don't hold yourself back from an exciting career opportunity.

Front Desk Representatives (Gozo)

Centrecom takes pride in being the Centre of Excellence providing value to our clients' business by identifying customised solutions. We are the go-to outsourcing partner offering Contact Centre Services, Back Office Functions, Airline Revenue Accounting and GSA Services. We are now on the lookout for team members to join our team as an Airline Sales, Ticketing, and Reservations Officer. So why work with us?
<ul>
<li>We are a dynamic and innovative company, and we seek candidates who have the same spirit</li>
<li>You will be joining a company that values its employees and invests in their career</li>
<li>You will work with a team of professionals who are available to help you navigate and grow.</li>
</ul>
We are looking for candidates to work with us on part-time basis. The role is based at the Malta International Airport, Luqa.&nbsp;
Ideal candidates should be available to be rostered on 20hrs per week, between Monday and Sunday (shifts include evening and late night)
Transport will be provided for the late shifts for those who do not drive. Whilst parking is available for those who have their own transport.


Centrecom takes pride in being the Centre of Excellence providing value to our clients' business by identifying customised solutions. We are the go-to outsourcing partner offering Contact Centre Services, Back Office Functions, Airline Revenue Accounting and GSA Services. We are now on the lookout for team members to join our team as an Airline Sales, Ticketing, and Reservations Officer. So why work with us?


 - We are a dynamic and innovative company, and we seek candidates who have the same spirit

 - You will be joining a company that values its employees and invests in their career

 - You will work with a team of professionals who are available to help you navigate and grow.


We are looking for candidates to work with us on part-time basis. The role is based at the Malta International Airport, Luqa.


Ideal candidates should be available to be rostered on 20hrs per week, between Monday and Sunday (shifts include evening and late night)

Transport will be provided for the late shifts for those who do not drive. Whilst parking is available for those who have their own transport.

Airline Sales, Ticketing, and Reservations Agent

We are looking for Contact Centre Agents who are avaialble to work mornings between 08:00 till 14:00. .
If you are good with people and enjoy solving problems or basic queries, maybe Centrecom will be the right fit for you.&nbsp;Why? because we believe in delivering good customer care to those in need, and we believe in support, growth as well as fun.
About the team:
<ul>
<li>We&rsquo;re a team of dreamers, problem-solvers, and all-around good vibes spreaders.</li>
<li>We believe that customer support isn&rsquo;t just about solving problems&mdash;it&rsquo;s about creating memorable experiences.</li>
<li>If you're someone who thrives on helping others, enjoys turning a frown upside down, and has a knack for making complex things simple, then this is the job for you</li>
</ul>


We are looking for Contact Centre Agents who are avaialble to work mornings between 08:00 till 14:00. .

If you are good with people and enjoy solving problems or basic queries, maybe Centrecom will be the right fit for you.
Why? because we believe in delivering good customer care to those in need, and we believe in support, growth as well as fun.

About the team:


 - We’re a team of dreamers, problem-solvers, and all-around good vibes spreaders.

 - We believe that customer support isn’t just about solving problems—it’s about creating memorable experiences.

 - If you're someone who thrives on helping others, enjoys turning a frown upside down, and has a knack for making complex things simple, then this is the job for you

Why You’ll Love It Here:


 - Unlimited Free Coffee (Or Tea, We Don’t Judge): You’ll never run out of caffeine or good vibes here.

 - Growth Opportunities: We believe in promoting from within and offering chances to develop new skills. You’ll never be stuck in one place here!

 - A Fun, Supportive Team: We laugh, we learn, we grow, and we always have each other's backs.

 - Feeling Appreciated: You’ll get all the love for your hard work—because we truly value the role you play in making our customers happy!




Are you curious to learn more? Apply now, and we will reach out.

Part-Time Contact Centre Agents (Mornings)

Centrecom takes pride in being the Centre of Excellence providing value to our client's business by identifying customised solutions. We are the go-to outsourcing partner offering Contact Centre Services, Back Office Functions, Airline Revenue Accounting, and GSA Services
Ideal Candidates will be rostered within their region and will have the opportunity to work remotely when they are not needed to replace other Agents. This position is based on 40 hours per week and rostered between Monday and Saturday. Roster is issued on a monthly basis.


Centrecom takes pride in being the Centre of Excellence providing value to our client's business by identifying customised solutions. We are the go-to outsourcing partner offering Contact Centre Services, Back Office Functions, Airline Revenue Accounting, and GSA Services

Ideal Candidates will be rostered within their region and will have the opportunity to work remotely when they are not needed to replace other Agents. This position is based on 40 hours per week and rostered between Monday and Saturday. Roster is issued on a monthly basis.