<ul>
<li data-start="662" data-end="914">
Customer Service:
<ul data-start="690" data-end="914">
<li data-start="690" data-end="775">Greet customers warmly and provide assistance with product selection and inquiries.</li>
<li data-start="778" data-end="856">Handle customer complaints and issues in a professional and friendly manner.</li>
<li data-start="859" data-end="914">Process transactions accurately at the cash register.</li>
</ul>
</li>
<li data-start="916" data-end="1230">
Stocking &amp; Merchandising:
<ul data-start="952" data-end="1230">
<li data-start="952" data-end="1047">Restock shelves and display areas to ensure products are available and attractively arranged.</li>
<li data-start="1050" data-end="1153">Check stock levels and ensure products are properly labeled and rotated (FIFO &ndash; First In, First Out).</li>
<li data-start="1156" data-end="1230">Maintain proper inventory levels and alert management when stock is low.</li>
</ul>
</li>
<li data-start="1232" data-end="1433">
Store Maintenance:
<ul data-start="1261" data-end="1433">
<li data-start="1261" data-end="1357">Ensure the store is tidy, organized, and clean, including shelves, floors, and checkout areas.</li>
<li data-start="1360" data-end="1433">Assist in maintaining health and safety standards throughout the store.</li>
</ul>
</li>
<li data-start="1435" data-end="1627">
Product Knowledge:
<ul data-start="1464" data-end="1627">
<li data-start="1464" data-end="1569">Stay up to date with product knowledge, promotions, and store policies to assist customers effectively.</li>
<li data-start="1572" data-end="1627">Provide information on new products and store offers.</li>
</ul>
</li>
<li data-start="1629" data-end="1770">
Cash Handling:
<ul data-start="1654" data-end="1770">
<li data-start="1654" data-end="1711">Accurately handle cash, credit, and debit transactions.</li>
<li data-start="1714" data-end="1770">Ensure the correct change is given and receipt issued.</li>
</ul>
</li>
<li data-start="1772" data-end="1941">
Teamwork:
<ul data-start="1792" data-end="1941">
<li data-start="1792" data-end="1872">Collaborate with fellow staff members to ensure smooth operation of the store.</li>
<li data-start="1875" data-end="1941">Assist with stocktakes and any other store-wide tasks as needed.</li>
</ul>
</li>
</ul>

Since opening our first shop in Zebbug back in 2009, The Convenience Shop today has become a household name with over 80 outlets strategically located across different localities around Malta.

All shops are open for extended hours every day, including weekends and public holidays. Moreover, we offer any product, at any time, in any place that is most convenient for our customers, now even in the comfort of their own home!

Working closely with our suppliers, the Group has over 800 employees, over 80 outlets and recently launched The Convenience Online, a virtual online shop for those who would like their essential needs ordered and delivered in the comfort of their own home.

At The Convenience Shop, we value the work ethic of our employees in all sectors, ranging from operations, sales, customer service and management, as they work together toward the same goals. As a Group, we truly care for every person on the team and their contentment is of great importance to us.

Customer satisfaction is our priority at The Convenience Shop and our objective has always been to help ease our customers’ hectic lives and provide a hassle-free solution for their daily needs, so it was a natural move to also launch an on-line store to offer the ultimate in shopping convenience.

Corporate social responsibility is also key to the Group’s philosophy and we support various NGOs and vulnerable people with yearly donations. The Convenience Shop for Puttinu Cares in Qormi was launched in 2019 where all profits from operations are donated to the Puttinu Cares Foundation, which offers support to cancer patients and their families.

As a Group we look forward to continue making our customers’ lives easier by offering a hassle-free, convenient shopping experience, whilst playing an active role in our community by helping those that are less fortunate.

501-1000

The Convenience Shop



 - 

Customer Service:


 - Greet customers warmly and provide assistance with product selection and inquiries.

 - Handle customer complaints and issues in a professional and friendly manner.

 - Process transactions accurately at the cash register.



 - 

Stocking &amp; Merchandising:


 - Restock shelves and display areas to ensure products are available and attractively arranged.

 - Check stock levels and ensure products are properly labeled and rotated (FIFO – First In, First Out).

 - Maintain proper inventory levels and alert management when stock is low.



 - 

Store Maintenance:


 - Ensure the store is tidy, organized, and clean, including shelves, floors, and checkout areas.

 - Assist in maintaining health and safety standards throughout the store.



 - 

Product Knowledge:


 - Stay up to date with product knowledge, promotions, and store policies to assist customers effectively.

 - Provide information on new products and store offers.



 - 

Cash Handling:


 - Accurately handle cash, credit, and debit transactions.

 - Ensure the correct change is given and receipt issued.



 - 

Teamwork:


 - Collaborate with fellow staff members to ensure smooth operation of the store.

 - Assist with stocktakes and any other store-wide tasks as needed.




Active

Part-Time Shop Assistant

As a Shop Assistant, the employee will provide customers with fast and friendly service while ensuring accuracy at the cash point.&nbsp;


As a Shop Assistant, the employee will provide customers with fast and friendly service while ensuring accuracy at the cash point.


Shop Assistant

As a Stock-Take Lead, the main responsibility is to lead the inventory team and coordinate with all relevant stakeholders to ensure timely and accurate inventory counts in line with the Group&rsquo;s annual stock-take plan and to report on stock discrepancies in a timely manner.
The selected candidate will also be required to work night shifts to lead the stock-take team.
 Main Tasks and Responsibilities:&nbsp;
Team Responsibility:
<ul>
<li>Efficient recruiting of counters and rostering within allowed budgets to ensure continuity and completion of annual plan.</li>
<li>Contribute to training and development of the team.</li>
</ul>
Count Responsibility:
<ul>
<li>Collaborate with the Operations team on the stores organization and timely processing of invoices and credit notes in preparation for the stock-takes.</li>
<li>Smooth running of the Stock-takes in line with the stock-take SOP, with focus on count accuracy.</li>
<li>Diligent closure of stock-take adjustment in stock management system following spot checks and thorough review of main discrepancies.</li>
<li>Reporting (content and format of analysis as agreed) to Cost Controller on a daily basis</li>
<li>Maintain inventory reports to track key performance indicators.</li>
</ul>
Equipment Responsibility:
<ul>
<li>Responsible for the IT equipment provided for use by the stock-take team, thus ensuring that it is used in accordance with training provided, and the organization&rsquo;s policies and procedures.</li>
<li>Responsible for using, where applicable, any safety equipment or Personal Protective Equipment provided as per legal requirements and for ensuring that the equipment used by the team is well maintained. </li>
</ul>
Required Skills and Competencies:
<ul>
<li>Eye for detail;</li>
<li>Experience with using IT equipment and computer software;</li>
<li>Leadership ability to supervise and motivate a team;</li>
<li>Genuine desire to provide services with a high degree of personal responsibility;</li>
<li>Full driving license.</li>
</ul>


As a Stock-Take Lead, the main responsibility is to lead the inventory team and coordinate with all relevant stakeholders to ensure timely and accurate inventory counts in line with the Group’s annual stock-take plan and to report on stock discrepancies in a timely manner.

The selected candidate will also be required to work night shifts to lead the stock-take team.


Main Tasks and Responsibilities:


Team Responsibility:


 - Efficient recruiting of counters and rostering within allowed budgets to ensure continuity and completion of annual plan.

 - Contribute to training and development of the team.


Count Responsibility:


 - Collaborate with the Operations team on the stores organization and timely processing of invoices and credit notes in preparation for the stock-takes.

 - Smooth running of the Stock-takes in line with the stock-take SOP, with focus on count accuracy.

 - Diligent closure of stock-take adjustment in stock management system following spot checks and thorough review of main discrepancies.

 - Reporting (content and format of analysis as agreed) to Cost Controller on a daily basis

 - Maintain inventory reports to track key performance indicators.


Equipment Responsibility:


 - Responsible for the IT equipment provided for use by the stock-take team, thus ensuring that it is used in accordance with training provided, and the organization’s policies and procedures.

 - Responsible for using, where applicable, any safety equipment or Personal Protective Equipment provided as per legal requirements and for ensuring that the equipment used by the team is well maintained.




Required Skills and Competencies:


 - Eye for detail;

 - Experience with using IT equipment and computer software;

 - Leadership ability to supervise and motivate a team;

 - Genuine desire to provide services with a high degree of personal responsibility;

 - Full driving license.


Stock-Take Lead 

We are looking for a Product Manager to join our current Commercial Team who are focused on continuously evaluating and fine-tuning our product portfolio to ensure that our customers find the best selection of products when they visit our stores.
In order to succeed in this exciting role, we are on the lookout for a dynamic, results-driven individual who is numerate and has a good eye for detail.&nbsp; Excellent communication and organizational skills will also be a fundamental requirement for the applicant to possess.&nbsp; A high level of proficiency in the Microsoft suite is also essential.
Able to think through issues logically and with an innovative outlook, you will form part of a team that will engage continually with our suppliers and help shape our product portfolio, be involved in the execution of game-changing strategies to drive product performance and market expansion, work hand in hand with our Marketing Team, coordinate implementation of agreed strategies and promotions with our Operations Team to ensure our products align perfectly with business goals so as to remain at the forefront of innovation, driving revenue growth and taking our product offerings to new heights. Key Duties and Responsibilities:
<ul>
<li>Market and shopper behavioural insights via market visits.</li>
<li>Sustaining and developing average margin by item group within the department.</li>
<li>Take decisions plan and supervise all assortments and products via web portal and delisting of products within the respective departments to drive further revenue and profitability by analysing performance.</li>
<li>Positioning and placement planning and building planograms of all products of the respective departments in new and established stores.</li>
<li>Liaises with operations to ensure appropriate implementation of all planograms.&nbsp;&nbsp;</li>
<li>Make any necessary changes in product categorisation.</li>
<li>Coordinate the development of communication tools with other PMs, the Marketing Team, Operations and other stakeholders accordingly so to ensure the smooth development of all projects and initiatives.</li>
<li>Select products to be placed on promotions and coordinate with Marketing and Operations, the activity and promotion scheduled, activation in-store via &lsquo;bancarelle&rsquo; and promo shelves and ensure stock availability in shops.&nbsp;</li>
<li>Any other tasks delegated by the CCO according to company&rsquo;s needs.</li>
</ul>
&nbsp;
Qualifications:
<ul>
<li>A degree or similar qualification in Sales/Marketing/Management or a similar field is required.</li>
<li>At least 2 years of Previous experience in product management, project management, or a related field (for entry-level or mid-level roles) is considered as an asset. </li>
</ul>
If you&rsquo;re ready to make an impact and lead with vision, we want to hear from you.


We are looking for a Product Manager to join our current Commercial Team who are focused on continuously evaluating and fine-tuning our product portfolio to ensure that our customers find the best selection of products when they visit our stores.

In order to succeed in this exciting role, we are on the lookout for a dynamic, results-driven individual who is numerate and has a good eye for detail.
 Excellent communication and organizational skills will also be a fundamental requirement for the applicant to possess.
 A high level of proficiency in the Microsoft suite is also essential.

Able to think through issues logically and with an innovative outlook, you will form part of a team that will engage continually with our suppliers and help shape our product portfolio, be involved in the execution of game-changing strategies to drive product performance and market expansion, work hand in hand with our Marketing Team, coordinate implementation of agreed strategies and promotions with our Operations Team to ensure our products align perfectly with business goals so as to remain at the forefront of innovation, driving revenue growth and taking our product offerings to new heights.


Key Duties and Responsibilities:


 - Market and shopper behavioural insights via market visits.

 - Sustaining and developing average margin by item group within the department.

 - Take decisions plan and supervise all assortments and products via web portal and delisting of products within the respective departments to drive further revenue and profitability by analysing performance.

 - Positioning and placement planning and building planograms of all products of the respective departments in new and established stores.

 - Liaises with operations to ensure appropriate implementation of all planograms.



 - Make any necessary changes in product categorisation.

 - Coordinate the development of communication tools with other PMs, the Marketing Team, Operations and other stakeholders accordingly so to ensure the smooth development of all projects and initiatives.

 - Select products to be placed on promotions and coordinate with Marketing and Operations, the activity and promotion scheduled, activation in-store via ‘bancarelle’ and promo shelves and ensure stock availability in shops.


 - Any other tasks delegated by the CCO according to company’s needs.





Qualifications:


 - A degree or similar qualification in Sales/Marketing/Management or a similar field is required.

 - At least 2 years of Previous experience in product management, project management, or a related field (for entry-level or mid-level roles) is considered as an asset.




If you’re ready to make an impact and lead with vision, we want to hear from you.

Product Manager

The Convenience Shop is currently looking to recruit&nbsp;Cleaners to join their team. Brief description of overall responsibility: We are seeking a reliable and dedicated full-time Cleaner to maintain cleanliness and hygiene in our head office. The ideal candidates will ensure that all areas are kept clean, sanitized, and well-maintained to provide a safe and pleasant environment for employees and customers. Responsibilities and Functions:
<ul data-offset-key="cad91-0-0">
<li data-block="true" data-editor="68u9p" data-offset-key="cad91-0-0">Sweep and mop the floors</li>
<li data-block="true" data-editor="68u9p" data-offset-key="828ck-0-0">Dust and wipe down all surfaces</li>
<li data-block="true" data-editor="68u9p" data-offset-key="o6v2-0-0">Clean and sanitize customer-facing areas, including counters, payment terminals, and entrance doors</li>
<li data-block="true" data-editor="68u9p" data-offset-key="2gf2r-0-0">Empty and clean waste bins, ensuring proper disposal</li>
<li data-block="true" data-editor="68u9p" data-offset-key="6f5ee-0-0">Clean and sanitize restrooms</li>
<li data-block="true" data-editor="68u9p" data-offset-key="bus85-0-0">Ensure the entrance, windows, and any external areas are free from litter and debris. </li>
</ul>
Requirements:
<ul data-offset-key="fhgi6-0-0">
<li data-block="true" data-editor="68u9p" data-offset-key="fhgi6-0-0">Previous experience in offices/retail cleaning is preferred</li>
<li data-block="true" data-editor="68u9p" data-offset-key="7d7it-0-0">Ability to work independently and manage time effectively</li>
<li data-block="true" data-editor="68u9p" data-offset-key="al9u4-0-0">Attention to detail and commitment to maintaining high standards of cleanliness</li>
<li data-block="true" data-editor="68u9p" data-offset-key="1lnj-0-0">Good communication skills and a positive attitude</li>
<li data-block="true" data-editor="68u9p" data-offset-key="dm3ki-0-0">Physically fit and able to perform repetitive tasks, including lifting and bending</li>
<li data-block="true" data-editor="68u9p" data-offset-key="d6tca-0-0">Excellent customer service skills and work ethics.</li>
</ul>


The Convenience Shop is currently looking to recruit
Cleaners to join their team.

Brief description of overall responsibility: 

We are seeking a reliable and dedicated full-time Cleaner to maintain cleanliness and hygiene in our head office. The ideal candidates will ensure that all areas are kept clean, sanitized, and well-maintained to provide a safe and pleasant environment for employees and customers. 


Responsibilities and Functions:


 - Sweep and mop the floors

 - Dust and wipe down all surfaces

 - Clean and sanitize customer-facing areas, including counters, payment terminals, and entrance doors

 - Empty and clean waste bins, ensuring proper disposal

 - Clean and sanitize restrooms

 - Ensure the entrance, windows, and any external areas are free from litter and debris.




Requirements:


 - Previous experience in offices/retail cleaning is preferred

 - Ability to work independently and manage time effectively

 - Attention to detail and commitment to maintaining high standards of cleanliness

 - Good communication skills and a positive attitude

 - Physically fit and able to perform repetitive tasks, including lifting and bending

 - Excellent customer service skills and work ethics.
