Muscats Motors

Muscats Motors is one of the four car companies within the Mizzi organisation’s automotive division. Founded in 1943/44, Muscats Motors is one of the oldest car distributorships in Malta. Muscats Motors started its distributorship representing Jaguar and Land Rover, which was followed by Alfa Romeo and then Austin Morris models of MINI & Marina. In 1978 when the Japanese brands started ‘invading’ the local scene Daihatsu was added to the Muscats Motors portfolio, which was followed by BMW & MINI. As the name implies, Muscats Motors originally belonged to the Muscat family, who built the still existing garage in Gzira. The Mizzi family bought not just the building but also the Muscat name under which it has continued to trade ever since. The building has won awards for its architectural merits and is now protected by law. During the war, the Muscats building was given over to the RAF who used it to maintain the engines of Spitfires that were based here. This, so the family lore has it, was the reason why the building was bombed during the hostilities. Muscats Motors is the franchise holder for BMW, MINI, Land Rover, Jaguar, MG and Authorised Repairers / Parts Distributors for Citroen and Daihatsu.

About

Product Genius

The product genius adds value by providing detailed product knowledge to customers throughout the customer journey and adding value to the sales team in selling as well as attracting new business. The product genius also provides support to the Sales manager with day-to-day tasks.

Main tasks and responsibilities

Open and close showroom and ensure both showroom and vehicles are maintained in optimum condition at all times.
Keep abreast of the latest product information to be able to inform colleagues and clients as required.
Ensure all dealership staff are up to date on the latest product information and that their knowledge is of a high standard.
Offer insight into products to clients as part of the sales conversations with client advisors.
Proactive approach to clients in the showroom and discuss product information and facts.
Handle vehicle deliveries and providing a luxury customer journey.
Make the necessary arrangements to check and prepare the vehicle upon the delivery to the customer and gives a thorough explanation to the customer regarding vehicle’s interior and controls.
Explain vehicle model features to customers and conduct test drives to encourage customers to purchase the vehicle.
Report any cleaning or maintenance work required in the showroom to ensure that the showroom is maintained as per Franchise Standards.
Ensure strict adherence to Franchise Standards and maintain oneself updated on all new vehicle model features and latest vehicle technology.
Assist in setting up and attend to new vehicle launches and any promotional events that may be organised outside working hours from time to time.
Attend any required training organised by the Company both locally or abroad.
Carry out any additional duties assigned by the Brand Manager.
Support the Sales manager with day-to-day tasks by becoming the main point of reference for the sales team and bridging the gap between departments.
Adhere strictly to Health and safety regulations and company policies together with Franchise standard requirements.