Centrecom Ltd

Centrecom brings together a professional team of personnel that have one sole objective: to deliver service excellence to our client partners and their customers. A key factor that makes our Centres of Excellence a success is our solid infrastructure, and this includes our investments in innovative solutions, our technology, our skilled workforce, as well as our strong quality assurance regime.

About

Research & Client Executive

Reporting into the Chief Commercial Officer, the Research & Client Executive supports the growth of the organization by identifying new business opportunities, managing contracts, and assisting with the coordination of sales and marketing initiatives. This role is key in driving lead generation, supporting the sales pipeline, and ensuring smooth communication between internal teams and external partners.

Main tasks and responsibilities

Researching and identifying new business opportunities, markets, and potential clients.
Perform outbound outreach including cold calls, emails, and LinkedIn prospecting to generate leads.
Prepare and send tailored pitches, proposals and presentations to prospective clients.
Maintain and update CRM systems with leads, contacts, opportunities, and interactions.
Support the CCO in organizing meetings, events, and follow-ups with prospective clients.
Prepare reports, dashboards, and insights to monitor business development activities and outcomes, including outreach results, lead progress, and proposal status.
Assist in managing contracts, agreements, and other documentation as required.
Collaborate with the Digital Marketing Executive to write blogs, issue content, execute campaigns, track performance, and generate leads.
Collaborate with cross-functional teams, including operations, finance and IT.
Assist and coordinate participation in sales events, trade shows, and conferences to expand networks and generate new business opportunities.
Any other duties that may be assigned by Management, from time to time

Educational and skill requirements

Fluency in both Maltese and English
Strong communication and interpersonal skills with confidence in cold calling.
Excellent organizational skills and attention to detail.
Proficiency in Microsoft Office Suite and other tools like Zoho, Canva, etc.
Ability to multitask, prioritize, and work independently in a fast-paced environment.
Self-motivated with a positive, results-driven attitude.
1–2 years of experience in business development, sales, or a client-facing role particularly in BPO/Contact Centre experience is a plus.

Job benefits

What we have to offer.