Reservation Executive

ES Hotels is looking for a Reservation Executive who will be responsible for handling booking inquiries, managing room reservations, and ensuring a smooth reservation process for guests.

Responsibilities:

• Process room reservations via phone, email, or online booking platforms.

• Provide information about hotel services, rates, and promotions.

• Handle modifications, cancellations, and special requests efficiently.

• Maintain accurate records of reservations and ensure room availability.

• Work closely with the front desk and housekeeping teams to ensure seamless guest experiences.

Qualifications:

• Strong communication and customer service skills.

• Attention to detail and ability to handle multiple bookings efficiently.

• First preference will be given to candidates with a valid Skills Pass.