Urban Valley Resort & Spa
Urban Valley Resort & Spa
Urban Valley Resort & Spa

Sales Manager

At the Urban Valley Resort & Spa we strive to always deliver a superior quality service. We aim to continuously exceed expectations and encourage our team members to offer an exceptional service to each and every guest.

We are currently seeking for a passionate and dynamic Sales professional who is able to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Main tasks and responsibilities
  • Implement and execute all sales objectives and action plans to reach and exceed targets set.
  • Establish parameters, quotes and negotiate prices with customers.
  • Identify and pursue business opportunities and follow up on sales leads.
  • Respond and provide feedback on changing marketing conditions and new trends.
  • Establish and maintain files of major accounts and assist in maintaining the accounts management system.
  • Ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possible.
  • Maintain awareness of competitor activity, developments and best practices.
  • Replying effectively and swiftly to client requests origination through different channels.
  • Develop and maintain a detailed knowledge of all aspects of the resort in order to sell effectively and ensure the client has the accurate information.
  • Track key business to determine the effectiveness of current systems and processes and identifies areas for improvement.
  • Any additional ad-hoc duties as required to assist in hotel operations.
Educational and skill requirements
  •  Experience in sales, most preferably within a hospitality environment.
  •  Very good command of English both written and spoken.
  •  Ability to work both independently and in a team.
  •  Knowledge of Opera is considered an asset.
  •  Proficient in the use of Microsoft Office applications.
Job benefits
  • Daily staff meals
  • Free Staff Transport {Post Evening Shifts}
  • Employee discounts and incentives. 
Advertisement published30. January 2025
Application deadline2. March 2025
Language skills
EnglishEnglish
Required
Very good
Location
Triq Wied Ghollieqa, San Ġwann, Malta
Type of work
Suitable for
Professions
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