MY
MY
MY

Shop Assistant

As a Shop Assistant, the employee will provide customers with fast and friendly service while ensuring accuracy at the cash point.

Main tasks and responsibilities

Customer Care

  • Greeting customers as soon as they enter the shop.
  • Providing excellent customer care to our customers by building a healthy rapport
  • Assisting customers in any queries they might have
  • Forwarding any customer complaints to the supervisor on duty

Cash duties

  • Counting cash till at the beginning of the shift to make sure that the float is correct
  • Scanning all customers’ shopping items
  • Making sure that quantities punched are correct
  • Upselling items to customers
  • Processing of cash and card payments
  • Giving out the receipt to the customer
  • Preparing cash float for next shift
  • Maintaining clean and tidy cash counters

Product Display near Cash Counters

  • Checking deliveries vis a vis invoices
  • Making sure that all displays are stacked in an excellent manner including; correct pricing and facing
  • Following the FIFO system
  • Notifying the Shop Supervisors whenever a product is out of stock
  • Inputting details of goods received on the electronic system through a handheld PDA
  • Maintaining of stores in a clean and tidy manner

Pastry Counter

  • Having good knowledge of pastries sold and what ingredients they contain
  • Knowing how to stock up the pastry counter as per company guidelines
  • Making sure that FIFO is being followed
  • Maintaining the pastry counter in a clean and neat manner
  • Ensuring correct packaging of pastry products

Procedures and Policies

  • Following all Health and Safety regulations at all times in all areas
  • Updating of all documentation including temperature sheets and cleaning schedules that may be required
  • Following of standards and company procedures

Others

  • The cash desks and walkways are to be kept clear at all times
  • Other duties that might be requested from time to time
  • As a Shop Assistant the employee assists the Shop Supervisors in a variety of tasks to ensure a smooth operation of the business. 
Advertisement published23. September 2025
Application deadline4. November 2025
Language skills
EnglishEnglish
Intermediate
MalteseMaltese
Intermediate
Type of work
Skills
PathCreated with Sketch.Article writingPathCreated with Sketch.InnovativePathCreated with Sketch.Flexibility
Professions
Job Tags
Other jobs (1)